Family outreach coordinator volunteer roles

Female English Support Volunteer – Help Refugee Women Thrive

Location: Maidstone or Folkestone (at the client's home or in the community) or remote via MS Teams
Commitment: Around 2 hours per week (Monday–Friday, 9 AM–5 PM)

Do you want to make a real difference in someone’s life? Join the Refugee Council’s Kent Resettlement Team as a Female English Support Volunteer and help refugee women and families build confidence, independence, and a sense of belonging.

About the Role

Language is one of the biggest barriers refugees face when starting a new life in the UK. By volunteering, you’ll provide a safe, friendly space for women to practise English, learn useful phrases for everyday life, and gain the confidence to navigate their new community.

You’ll work one-to-one or with small family groups in their homes, adapting activities to suit their needs. From informal conversations to creative exercises, you’ll make learning fun and practical.

What You’ll Do

• Support conversational English, reading, and writing
• Introduce everyday vocabulary (e.g., shopping, visiting a pharmacy)
• Encourage confidence and independence through engaging activities
• Work under the guidance of our ESOL Tutor and Resettlement Worker

What We’re Looking For

• Strong spoken and written English
• Friendly, patient, and supportive approach
• Ability to commit for at least 3 months
  (Experience with ESOL or teaching is helpful but not essential.)

What You’ll Gain

• Full training and ongoing support
• Skills in communication, planning, and cultural awareness
• Insight into refugee experiences and diverse cultures
• The satisfaction of knowing you’ve made a real difference

We’ll reimburse local travel and lunch expenses and provide access to training and resources.

We are excited to be launching our first-ever volunteer led Armed Forces Community project in the North West and are now recruiting for a bank of volunteers across the region to help us reach veterans who are in need of support to enhance their wellbeing and quality of life.

If you are a veteran, or family member with experience of military life and are free to volunteer and give something back in your community, we would love to hear from you. You may have had personal experience of being medically discharged or since leaving the Armed Forces have found it difficult to transition to civvy street and want to help others to have a better experience. You may already have a reasonable understanding of what is available or lacking in your neighbourhood for veterans in your community. Our Volunteer Ambassadors will report into our experienced Volunteer Coordinator and will work remotely in their community, helping veterans by signposting them to organisations and charities that can help improve their circumstances.

Roles are on a voluntary basis and therefore unpaid. A car is essential and any business mileage or meeting costs will be reimbursed. A mobile phone will also be provided with training in Safeguarding and Confidentiality/Data Protection, Professional Boundaries and Lone Working. Applications are initially open to those living in Lancashire and particularly Chorley, Preston or Wigan. However, we also welcome interest further afield from those living in Liverpool/Merseyside or Cumbria.

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

This role is based in the Hampshire area.

We are looking for Volunteers to help support us with coordinating and delivering activities, tasks will include:

•Organising and delivering activities for service user participation, which may include craft, arts, exercise/sport, education, wellbeing activities.

•Consulting service users to gain their feedback about what activities they would like to participate in.

•Helping to create a varied programme of activities.

•Offering a safe and comfortable experience for all service user, showing awareness of service users’ varying physical and mental well-being needs.

Our volunteers come from all walks of life and have a wide range of experience and motivations for wanting to volunteer with us. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.

This role requires maturity, and an ability to engage with adults in a trauma informed way, while working alongside staff members to deliver the activities in line with agreed procedures and systems

Volunteers need to:

•Be at least 18 years old

•Be able to get to the venue in Southampton

•Be computer literate to be able to complete any online training

•Be able to regularly commit to volunteer monthly

•Be willing to have an enhanced DBS check

•Have knowledge and understanding of human trafficking issues or willingness to learn

•Have knowledge and understanding of mental health conditions or willingness to learn

•Have an understanding of the importance of professional boundaries in the role

•Have the ability to maintain confidentiality

This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.

This role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 and is subject to satisfactory Disclosure & Barring Service checks.

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach women in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.