Frontline services senior manager volunteer roles
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ABOUT CHILDREN WITH VOICES
Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.
ABOUT THIS ROLE
As we grow, we need an experienced Operations Manager to help us run well behind the scenes — so everything on the frontline can keep delivering. This is a meaningful voluntary leadership role for someone with professional experience in operations, HR, or management who wants their skills to count for something real.
You will work closely with the CEO and senior team to ensure the organisation runs efficiently, compliantly, and in line with our values.
KEY RESPONSIBILITIES
Operational Oversight
• Lead and coordinate day-to-day operations to ensure efficiency and alignment with organisational goals
• Support departments to stay aligned, compliant, and focused on delivery
• Identify opportunities to streamline processes, maximise resources, and improve impact
HR Oversight
• Oversee HR policies, compliance, and staff wellbeing in line with UK employment law and safeguarding requirements
• Support recruitment and onboarding — fair, inclusive, and safeguarding-compliant
• Provide HR guidance to managers and staff; escalate to external expertise when needed
• Maintain oversight of volunteer engagement and HR record keeping
Finance Oversight
• Supervise the Finance Coordinator (10 hrs/week) and provide accountability for financial administration
• Monitor budgets, financial reports, and expenditure in line with charity governance standards
• Ensure accurate, timely reporting to the CEO and Trustees
• Liaise with accountants, auditors, and external advisors as required
Leadership & Governance
• Work alongside the CEO, Trustees, and senior team to align operations with organisational strategy
• Provide assurance of compliance with safeguarding, data protection, charity law, and employment legislation
• Model organisational values of safeguarding, equity, inclusion, and community impact
WHO WE'RE LOOKING FOR
• Experience in operations, management, or a related professional field
• Working knowledge of HR processes and UK employment law
• Financially literate — comfortable with budgets, reports, and financial summaries
• Familiar with charity governance, safeguarding, and compliance requirements
• Confident, values-led, and able to hold accountability with care
• Highly organised, reliable, and able to manage competing priorities
• Committed to equity, inclusion, and community impact
This is a voluntary senior leadership role — unpaid, but with real scope and real responsibility. We are looking for someone who brings professional-level experience and wants to use it in the service of children and families in Hackney.
Registered Charity 
21 - 50
Thank you!
Pact is seeking a values-driven finance leader to join our Board of Trustees and chair our Financial, Risk and Audit Committee (FRAC), succeeding our highly respected outgoing Chair who retires this Autumn.
About Pact
Pact is a successful, growing and highly regarded Catholic charity whose mission is to support prisoners, people with convictions and their families to make a fresh start. We operate in some of the most complex and high-risk environments in the voluntary sector, delivering critical front-line services across prisons, probation services, courts and communities, while managing public-sector contracts with the Ministry of Justice and NHS alongside philanthropic grants and donations.
About the role
As FRAC Chair, you will play a pivotal role in supporting the Board to make confident strategic financial decisions, steward resources responsibly and respond effectively to a changing commissioning landscape. Working closely with the CEO, Deputy CEO and Director of Finance & IT, you will lead Committee oversight across:
• External audit
• Financial risk management
• Internal scrutiny and control
• Statutory, tax and Charity Commission compliance
• Treasury and investment strategy
Alongside this, you will share collective responsibility with fellow Trustees for the strategic direction, governance and integrity of the charity.
About you
You are a qualified accountant with senior-level experience in finance, audit, risk or governance (for example, as a CFO, Finance Director, Finance Partner, Audit Partner or senior risk leader). You bring a strong grasp of financial management, internal control and risk, the ability to interpret complex financial information and challenge constructively, and the interpersonal skills to build positive relationships across the Board and Executive.
Experience in the charity or not-for-profit sector, knowledge of Charities SORP (FRS 102), and previous Trustee or non-executive experience would be highly welcome but are not essential.
While this role is open to people of all faiths and none, as a Catholic charity Pact seeks Trustees whose personal values are aligned with our ethos, including our commitment to ethical investment.
Practicalities
• Term: 3 or 4 years by mutual agreement, renewable up to a maximum of 10 years
• Voluntary, with reasonable expenses reimbursed
• Approximately 45 hours per annum, plus reading and keep-in-touch time
• Board meetings are held near Liverpool Street, London, with hybrid attendance permitted
The client requests no contact from agencies or media sales.