Fundraising administration officer volunteer roles

Bath Area Play Project are passionate about every child's right to play and enabling children to thrive. We are looking for a Chair of our small Trustee Board to support our vision and ethos, enabling the continuation of our support services for children and families, leading strategic oversight and ensuring we are resilient for change.

Our volunteer Trustees meet early evening, every 6 - 8 weeks, alternating in person in Bath and online. They are responsible for ensuring we are compliant with operational management delegated to the Director and other staff, allowing them to focus on governance and strategic decision making. Trustees support the staff to be the most effective they can be in their various roles through good knowledge and understanding of regulatory and legal frameworks.

Perhaps you have or are involved at a senior level in a Charity, have skills such as Marketing, Business or Early Years which can be used to help BAPP develop services for children and families.

BAPP provide a range of services including an Ofsted registered Nursery & Pre-school, Ofsted registered Holiday Playschemes for disabled children and those with additional needs, Children & Family Support, Alternative Provision for children with SEND and our long standing Community based Family Playdays. More information is available on our website  

As we work with vulnerable children, Trustees are required to have an Enhanced DBS and to register as one of our Trustees as part of our Ofsted registration. There are 8 Trustee Meetings each year, alternating in person in Bath and online which includes our AGM. Other commitments in addition can include attending events, representing BAPP, supporting with recruitment/staffing and policy review. 

For further information or if you have any questions, please get in touch.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Individually and as part of the Trustee team to be the ‘guardians of charitable purpose’, making sure that all Board and Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably. 

To act reasonably and prudently in all matters relating to the charity and always bear the interests of The Hospice of St Francis in mind.

In certain circumstances, provide high-level entry to other organisations and institutions to which the charity might not otherwise have access, to further the interests of the beneficiaries of the charity

Individually and as part of the Trustee team to be the ‘guardians of charitable purpose’, making sure that all Board and Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably. 

To act reasonably and prudently in all matters relating to the charity and always bear the interests of The Hospice of St Francis in mind.

In certain circumstances, provide high-level entry to other organisations and institutions to which the charity might not otherwise have access, to further the interests of the beneficiaries of the charity

Main duties and Responsibilities:

· Set and maintain vision, mission and values

· Develop strategy, set overall policy, define strategic objectives and evaluating performance against agreed targets

· Assure continuous compliance with the legal and regulatory standards governing the operation of the charity, the charity governing document and any other relevant legislation, updating the articles of association as required.

· Assure proper financial control and ensure the application of resources is exclusively in pursuance of the charitable objects i.e. the charity must not spend money on activities that are not included in its objects, no matter how worthwhile or charitable those activities are

· Assure the effective and efficient administration of the charity including funding, insurance and premises

· Assure that The Hospice of St Francis pursues its objects as defined in its governing document (e.g. the promotion of any charitable purpose for the benefit of the community in the district of providing palliative care at the Hospice, at patients home, in our Spring Centre and in the community, and in particular the advancement of education, the protection of health and the relief of distress and sickness)

· Assure employment procedures and policy and procedures for volunteering are compliant with legislation and regulation, subject to regular review and support the fulfilment of strategic objectives

· Assure risk assessments for all aspects of the business are carried out including accurate and timely reporting using the format of risk registers

· To contribute to, assure and maintain effective performance of the Board and Committees, including systems and processes for external assessment of these arrangements

· Support the CEO and Executive Team to fulfil their delegated responsibilities and hold them to account for delivery of strategic objectives

· To attend Board meetings quarterly, up to two Board awaydays annually and serve as a member of up to two Committees.

· Operate as a member of the Board of Trustees

· Able to be registered as a Directors of the Charity at Companies House, sharing ultimate responsibility for governing the charity and directing how it is managed and run. 

· Act as an ambassador supporting the work of the Hospice in generating income and in its relationship with the communities served.

Term of Office

Appointments are made on an initial 4 year term, with annual appraisal, with the option to serve a second term.

Where a Trustee has completed two terms and is selected as Chair of the Board of Trustees, or asked to undertake specific project work their term of office will be reset by People Governance Committee and ratified at the AGM.

The Co-operative College is undertaking a radical change in approach, transitioning into a charity that will leave society a lasting learning legacy, run a grants programme to advance co-operative education and work closely with partners to deliver our vision for a more co-operative world. 

As we embark on this journey, we are looking for dedicated and enthusiastic individuals to join our Board and Committees to help shape our future.  

We are recruiting for two Trustees (one of whom we hope will serve as Vice Chair) and up to two independent members for our Audit and Risk Committee. 

While our standard Trustee Job Description applies to all roles, we are looking for specific expertise to strengthen our board in the following areas: 

1. Vice Chair (Trustee Role) x1 

We are looking for an individual with experience in chairing, facilitation, or strategic leadership. As Vice Chair, you will act as a deputy to the Chair, working with them closely to support board effectiveness. This is an ideal role for someone looking to step into a senior governance leadership position. 

2. Trustee x1 

In addition to the Vice Chair, we are seeking a Trustee who brings professional strength in at least one of the below: 

• Finance and accounting 

• Charity governance 

• Grants and investment management 

3. Independent Audit and Risk Committee Members x2 

These are non-Trustee roles - we are looking specifically for independently minded finance professionals who will bring constructive challenge and fresh perspectives. We are looking for applicants with experience in at least one of the below: 

• Finance and accounting (qualified or part-qualified, highly desirable) 

• Grants management 

• Investment management 

As an educational charity, we believe in the power of learning. New appointees will be signposted to relevant training and will take part in our induction programme, so that they feel confident in contributing their unique skills and experiences. They will also have the opportunity of being appointed a buddy, who can support them as they begin their time with us.

Trustee vacancies. Our trustees play a vital role in making sure that the charity achieves its core objects as set out in the governing documents.  They oversee the overall management, finances and administration of Dove Cottage and ensure that the charity is successfully implementing a clear strategy in line with our vision. Trustees are also there to support and constructively challenge the senior staff team (the Dove Cottage Manager and Income Generation and Marketing Manager).

The trustees of Dove Cottage have a responsibility to:

· Support and provide advice on Dove Cottage’s purpose, vision, goals and activities.

· Approve operational strategies and policies, and monitor and evaluate their implementation.

· Oversee Dove Cottage’s financial plans and budgets and monitor and evaluate progress.

· Provide leadership to the board and to ensure that trustees fulfil their duties and responsibilities for the proper governance of the charity.

· Support and, where appropriate, provide constructive challenge to the executive manager.

· Ensure that the board as a whole works well and in partnership with key staff.

· Ensure the effective administration of the charity.

· Ensure that key risks are being identified, monitored and controlled.

· Review and approve Dove Cottage’s financial statements.

· Provide support and challenge to senior staff, specifically the Dove Cottage Manager and the Income Generation and Marketing Manager in the exercise of their delegated authority and responsibilities.

· Keep abreast of changes in Dove Cottage’s operating environment.

· Contribute to regular reviews of Dove Cottage’s governance arrangements.

· Attend board meetings, well prepared to contribute to discussions.

· Exercise independent judgement, acting legally and in good faith to protect Dove Cottage’s interest, to the exclusion of your own/third-party interests.

· Ensure appropriate accountability to LOROS as sole member.

· Contribute to the promotion of Dove Cottage’s objects, aims and reputation through the application of your skills, expertise, knowledge and contacts.

Working hours/commitment

All trustees are required to:

· Attend at least four board meetings each year, although trustees may together decide to change the frequency of meetings.

· Attend the charity’s Annual General Meeting and any extraordinary general meetings should these be required.

Meetings will usually be held in person at the hospice in Stathern. There will be times when trustees need to be actively involved beyond board meetings.  This may involve visiting the hospice, tea room and shops, helping out at events, scrutinising papers, leading discussions, providing advice and guidance on new initiatives, responding to complaints and concerns, and getting involved in various matters about which they have a special expertise.