Fundraising operations coordinator volunteer roles
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.
Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.
As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.
Job Purpose
The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.
The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.
Key Responsibilities
- Lead and coordinate organisational operations across all volunteer departments.
- Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
- Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
- Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
- Establish accountability systems, workflows, reporting processes, and operational procedures.
- Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
- Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
- Facilitate communication and collaboration between departments.
- Lead operational meetings and support monthly performance reviews.
- Produce reports, risk assessments, and recommendations for senior leadership.
- Support implementation of organisational priorities and strategic initiatives.
- Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
- Foster a culture of accountability, professionalism, collaboration, and continuous improvement.
Skills & Experience
- Experience leading teams, projects, programmes, or organisational operations.
- Strong project management, organisational, and planning skills.
- Ability to manage multiple priorities and coordinate cross-functional teams.
- Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent written and verbal communication skills.
- Experience building stakeholder relationships and facilitating collaboration.
- Ability to motivate, support, and manage volunteers and team leaders.
- High levels of professionalism, integrity, accountability, and attention to detail.
- Comfortable working independently within a remote environment.
- Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
- Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
- Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
- Passion for social impact and commitment to our mission.
Volunteer Benefits
- Opportunity to help build a national survivor-led movement.
- Executive leadership experience.
- Leadership training and mentoring.
- Professional references upon successful service.
- Opportunity to influence organisational strategy.
- Meaningful social impact and legacy-building work.
- Potential future paid leadership opportunities as the organisation grows.
Additional Notes
This role may not be suitable if you:
- Prefer low-responsibility volunteer work.
- Dislike reporting, accountability, or performance tracking.
- Are seeking immediate paid employment.
- Are uncomfortable using data and analysis to support decision-making.
To Apply
Please send:
- Your CV, portfolio, or LinkedIn profile (if available).
- A short introduction about yourself.
- Why this mission resonates with you.
- Relevant experience, skills, ideas, or vision you would bring to the role.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for team members who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.
In this generalist role, you will find yourself responsible for a variety of tasks, helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital.
Your role would include:
The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting the writing of a grant proposal. Tasks could loosely fall within 4 key areas:
Programmes
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Supporting programme coordinators in maintaining the day to day running of their activities with the Youth or Adult Education Programmes
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Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps
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Communicating key messages about our programmes to our students in camps
Admin, Finance & Logistics
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Supporting our management team in liaising with external partners
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Maintaining organisation-wide financial processes
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Coordinating the arrival and housing of incoming team members
Grants & Partnerships
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Supporting in the identification of relevant grants
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Supporting in grant writing activities
Communications & Fundraising
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Contributing to the written/visual content of Second Tree’s social media output
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Developing social media strategies to expand our reach and impact
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Producing regular reports on performance
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Maintaining our website
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Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns
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Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)
You should be able to:
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Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe
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Be honest and transparent, being able to give and receive feedback in the most straightforward way possible
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Care for people; the interests of the people we work with should always be your first concern
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Instil the values above in the people that work with you
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Have keen problem-solving abilities, and a good understanding of what questions to ask, and when
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Communicate in English, both written and orally
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Learn quickly, managing a wide-ranging and intense workload
What do we offer?
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A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.
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Accommodation in a shared house
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Transportation to/from work
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After completion of a three-month trial, if you commit long-term, a small monthly expenses refund
In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.
Looking for an internship?
If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.
NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.
Non Charity Employer
11 - 20
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The NIAS Creative Campus' Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.
The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.
This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.
The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.
Key Responsibilities (You will gain practical experience in two or more of the listed areas)
1. Venue Administration Support
Support the venue coordinator with the day-to-day administration of the Creative Campus venue.
Responsibilities include:
• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks
2. Event Operations Support
Assist in the preparation and delivery of events hosted at the venue.
• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff
3. Social Media & Digital Promotion
Support the promotion of Creative Campus activities across digital platforms.
• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates
4. Website & Digital Content Management
Assist in maintaining the Creative Campus online presence.
• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns
5. Community Engagement & Partnerships
Support outreach activities to increase venue use and community participation.
• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes
Learning Opportunities
Successful candidates will gain practical experience in:
• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production
Person Specification
The ideal candidate will demonstrate the following:
Essential
• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative
Desirable
• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects
Personal Qualities
The successful candidate will be:
• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments
Benefits
The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses
Time Commitment
• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home
Fully remote working option available to suitably experienced candidate(s).
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The client requests no contact from agencies or media sales.