Fundraising relationships manager volunteer roles

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Trustee Role

Carers Support is looking for new Trustees to join our Board. We are seeking people with previous board, committee or senior governance experience who want to use their skills to support unpaid carers and strengthen a respected local charity.

About Carers Support 

We are an independent charity supporting thousands of unpaid carers across Bristol and South Gloucestershire. We provide advice, information, emotional support, training, wellbeing services and young carers support. 

About the role 

As a Trustee, you will: 

• Help set the charity’s strategic direction 
• Ensure the organisation meets its legal duties 
• Monitor performance, risks and finances 
• Bring constructive challenge and independent judgement 
• Support a positive, inclusive and open board culture 
• Help ensure the voices and needs of carers guide our work 

You don’t need to be an expert in every topic. We welcome people who can read papers, ask thoughtful questions and contribute confidently as part of a team. 

What we’re looking for 

We are particularly interested in people with board or senior committee experience, and we welcome applicants from all backgrounds. 

We are looking for: 

• Strategic thinking and good judgement 
• Understanding of governance or senior decision-making 
• Confidence contributing to discussions 
• A commitment to improving the lives of unpaid carers 
• The time to prepare for and attend meetings 

Time commitment 

• 4 board meetings per year (2hours each) 
• Membership of at least one sub-committee (4 meetings per year) 
• Additional committee meetings, events or development sessions, as required 
• Most meetings take place early evening, online or in person. 

What you’ll gain 

• A rewarding role with real social impact 
• Opportunities to influence strategy and services 
• A full induction and support from experienced trustees 
• A friendly and engaged Board 

Are you passionate about building a more inclusive, sustainable and resilient economy? Are you looking for a meaningful way to use your finance expertise?

ECU is a small, dynamic non-profit working to transform the economy so that everyone has the freedom and security to live a good life. 

We are now recruiting for ECU’s first Treasurer, who will lead at board level on monitoring ECU’s financial performance and sustainability, ensuring that we have robust financial policies and processes in place, and supporting other board members to fulfil their collective responsibilities around finance. 

This is an exciting time to join ECU. We have an ambitious vision for change, a strong analysis of the opportunities and barriers to progress, and a clear view of our role in building a better economy. Our board is committed, collaborative and inclusive, with a strong understanding of its role and remit, and a culture of open dialogue. Our work is challenging, fascinating, and fulfilling – and, with rising levels of inequality, an unfolding climate emergency, overstretched public services and a growing concentration of corporate power, it couldn’t be more important.

Individually and as part of the Trustee team to be the ‘guardians of charitable purpose’, making sure that all Board and Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably. 

To act reasonably and prudently in all matters relating to the charity and always bear the interests of The Hospice of St Francis in mind.

In certain circumstances, provide high-level entry to other organisations and institutions to which the charity might not otherwise have access, to further the interests of the beneficiaries of the charity

Individually and as part of the Trustee team to be the ‘guardians of charitable purpose’, making sure that all Board and Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably. 

To act reasonably and prudently in all matters relating to the charity and always bear the interests of The Hospice of St Francis in mind.

In certain circumstances, provide high-level entry to other organisations and institutions to which the charity might not otherwise have access, to further the interests of the beneficiaries of the charity

Main duties and Responsibilities:

· Set and maintain vision, mission and values

· Develop strategy, set overall policy, define strategic objectives and evaluating performance against agreed targets

· Assure continuous compliance with the legal and regulatory standards governing the operation of the charity, the charity governing document and any other relevant legislation, updating the articles of association as required.

· Assure proper financial control and ensure the application of resources is exclusively in pursuance of the charitable objects i.e. the charity must not spend money on activities that are not included in its objects, no matter how worthwhile or charitable those activities are

· Assure the effective and efficient administration of the charity including funding, insurance and premises

· Assure that The Hospice of St Francis pursues its objects as defined in its governing document (e.g. the promotion of any charitable purpose for the benefit of the community in the district of providing palliative care at the Hospice, at patients home, in our Spring Centre and in the community, and in particular the advancement of education, the protection of health and the relief of distress and sickness)

· Assure employment procedures and policy and procedures for volunteering are compliant with legislation and regulation, subject to regular review and support the fulfilment of strategic objectives

· Assure risk assessments for all aspects of the business are carried out including accurate and timely reporting using the format of risk registers

· To contribute to, assure and maintain effective performance of the Board and Committees, including systems and processes for external assessment of these arrangements

· Support the CEO and Executive Team to fulfil their delegated responsibilities and hold them to account for delivery of strategic objectives

· To attend Board meetings quarterly, up to two Board awaydays annually and serve as a member of up to two Committees.

· Operate as a member of the Board of Trustees

· Able to be registered as a Directors of the Charity at Companies House, sharing ultimate responsibility for governing the charity and directing how it is managed and run. 

· Act as an ambassador supporting the work of the Hospice in generating income and in its relationship with the communities served.

Term of Office

Appointments are made on an initial 4 year term, with annual appraisal, with the option to serve a second term.

Where a Trustee has completed two terms and is selected as Chair of the Board of Trustees, or asked to undertake specific project work their term of office will be reset by People Governance Committee and ratified at the AGM.

JOB PURPOSE:

To support the accuracy and integrity of financial data by maintaining reliable donation records and assisting with financial reporting. The Volunteer Finance Data Associate ensures all financial information entered into the accounting system is complete, consistent, and correctly recorded, enabling accurate reporting and effective financial oversight across the CIC.

About the Role

The Volunteer Finance Data Associate focuses on data accuracy, donation records, and financial reporting support. The role ensures that all financial information entering the accounting system is complete, consistent, and reliable, supporting high-quality reporting and sound financial oversight across the CIC.

Experience Qualification and Requirements

Essential Technical Competencies

• Completed a qualification in Accounting, Finance, Economics, Business, or a related discipline OR equivalent practical experience.
• Comfortable working with numbers, spreadsheets, and structured financial data.
• Basic understanding of accounting or finance systems and how financial data flows between them.
• Familiarity with accounting software or a strong willingness and ability to learn new systems quickly.
• High attention to detail with strong logical and analytical thinking skills.
• Process-driven approach with the ability to follow data standards consistently.
• Strong sense of ethics, confidentiality, and responsibility when handling financial and donor information.

Desirable Competencies

• Experience supporting finance or data processes within non-profit, CIC, or purpose-led organisations.
• Exposure to donation tracking, income reporting, or reconciliation activities.
• Experience working with shared digital systems or multi-stakeholder data environments.
• Familiarity with internal reporting, summaries, or basic dashboards.

Qualifications

• Formal qualifications: Not strictly required.
• Education background: Accounting, Finance, Economics, Business, or related fields desirable.
• Professional experience: Equivalent voluntary or practical experience accepted and valued.
• Data protection or finance governance training: Required once in post (training can be provided).

Main Responsibilities/ Key Duties

• Maintain accurate and up-to-date donation and financial data across finance and reporting systems.
• Support regular data checks between payment platforms, CRM systems, and accounting software to ensure consistency.
• Assist with generating basic donation, income, and trend reports for internal use.
• Identify missing data, inconsistencies, duplicate entries, or anomalies and report them clearly to the Lead Financial Accountant.
• Support the preparation of internal finance dashboards, summaries, and structured data outputs.
• Maintain organised and well-structured digital records in line with CIC data governance and documentation standards.
• Follow established processes for data entry, validation, and version control.
• Work under the guidance of the Lead Financial Accountant to improve data quality and reporting accuracy.
• Handle all financial data with confidentiality, care, and ethical responsibility.

You must:

• Be aligned with the CIC’s mission, values, and ethical, anti-capitalist stance.
• Be willing to commit at a founding level during the unpaid build phase of the organisation.
• Be comfortable working with evolving or incomplete financial and data systems and helping to build structure, clarity, and reliable processes.
• Be able to work responsibly with sensitive financial, donor, and operational data.
• Be comfortable collaborating across multiple teams, including Finance, Operations, Fundraising, and Leadership.
• Be able to follow defined guidance, policies, and data controls while applying sound judgement where systems are still developing.

You should bring experience in some of the following:

• Supporting finance, accounting, or data processes within small organisations or teams.
• Donation tracking, income data management, or financial record maintenance.
• Working with accounting software, spreadsheets, or structured digital finance systems.
• Data checking, reconciliation support, or preparation of basic internal reports and summaries.
• Maintaining accurate, well-structured records in low-resource or volunteer-led environments.
• Working with limited budgets in non-profit, CIC, or purpose-led settings.

Formal qualifications are not strictly required, but relevant education is desirable.
Essential equivalent practical or voluntary experience is mandatory.

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation focused on ethics, accountability, and mission alignment.
• A practical discussion on financial data accuracy, data flows between systems, and working within evolving operational structures.

If you believe that reliable financial data is foundational to safeguarding, trust, and informed decision-making, this role is for you.

A Final Word

Transparency is power and responsibility.

If you know that:

• Financial integrity builds public trust
• Data accuracy protects communities and donors
• Accountability matters more than scale

Then your contribution here will matter.

Type: Volunteer
Commitment: 2 hours a week or 4 posts a month (can be done flexibly, prepared in advance) - with bi-weekly catch-ups
Reporting to: Operational Director
Location: Remote (UK)

We are looking to appoint 2 volunteers for this vacancy

 
What will you be doing?

You’ll create engaging, inspiring content for our Social Media accounts – just 1-2 posts a week – helping us grow our online presence, connect with our supporters, and communicate our values around sustainability, biodiversity, and inclusion. 

This is a flexible, part-time role requiring around 2 hours per week, or less if you can produce 4 monthly posts and leave them scheduled, ideal for someone looking to build their creative portfolio while supporting meaningful grassroots work.

What are we looking for?

Essential:

• Confident using Instagram, Facebook, LinkedIn (personal or professional)
• Strong written communication and visual storytelling skills
• Creative flair and alignment with our charity’s mission and ethos
• Reliable and organised, able to contribute consistently each week
• Comfortable working independently and taking initiative
• Ability to work as part of a Team
• Able to use Canva to produce content

Desirable:

• Experience using Canva or similar design tools
• Familiarity with scheduling platforms like Meta Suite, Buffer, or Later
• Understanding of ethical and inclusive communication practices
• Interest in sustainability, holistic living, education, or nature

Candidates should have 3+ years of experience with: 
 

• Marketing Strategy
  Ability to plan purposeful content that aligns with our goals (e.g. awareness, engagement, partnerships).
• Social Media Marketing
  Confident using Facebook and Instagram; understands how to create engaging, platform-appropriate posts that speak to different audiences.
• Graphic Design
  Able to design clear, visually appealing posts using tools like Canva, with attention to accessibility and branding.

What difference will you make?

As our Social Media Content Creator, your work will directly support Willowbrook Farm Charity’s mission to inspire sustainable living and reconnect people with nature. By sharing our stories, values, and programmes online, you will:

• Grow our visibility – Helping more people discover our charity, our values, and our work with biodiversity, sustainable farming, and environmental education.
• Inspire and inform – Creating content that motivates individuals to live more sustainably and engage with nature, while highlighting inclusive and equitable access to green spaces.
• Support fundraising and outreach – Boosting awareness of our community projects and helping us reach potential donors, supporters, and participants.
• Celebrate diversity and belonging – Representing the wide range of people we welcome at Willowbrook, and promoting our inclusive approach to Earth stewardship.
• Build momentum during our rebuild phase – As we relaunch after a period of dormancy, your work will be instrumental in reigniting interest and engagement with our charity.

Your creativity will help turn values into action, and connect our small grassroots charity to a wider world, one post at a time.

Who will be working with you? Our Marketing Team:

· 2x Article writers (writing content for Blog and LinkedIn articles)

· 1 Brand and Development Manager

· 1 Graphic Designer Lead

· 1 Marketing Manager (coming soon)

·       2 Social Media Content Creators (this position)

· 1 Video Editor (coming soon)

How we work (and what you can expect when joining the team)

We don’t believe in KPIs or harsh targets; that’s not our style. We’re a values-led, cause-driven team that measures success by the quality of relationships we build, the opportunities we uncover together, and the impact we make for our beneficiaries. Numbers can be useful, but we don’t use quotas or pressure to motivate people. Instead, we focus on collaboration, learning, and genuine enthusiasm for finding the right people who align with our mission.

What this looks like in the marketing team

In practice, you’ll join a supportive creative team that shares story leads, swaps ideas, and helps each other refine drafts. We celebrate curiosity, voice, and progress, not just outcomes. We’ll agree on simple, shared goals and light check-ins so everyone knows where we’re heading, but we won’t impose arbitrary targets or dashboards. If a post doesn’t land or a campaign underperforms, we treat it as learning—not failure—and we improve it together. Yours and our wellbeing and growth matter to us as much as the content we publish. We understand that content engagement takes time and effort to develop.

How we create together

You’ll have space to research, think, and craft clear, accessible writing across channels (web, email, social, print or channels you have been assigned to). We work from short creative briefs, friendly peer reviews, and a living style guide, so you’re never writing in a vacuum. We co-create with programme colleagues and volunteers, turning real experiences into stories, explainers, and resources that help people connect with our mission.

Ethical, inclusive storytelling

We take ethical marketing seriously. We prioritise respectful, consent-based storytelling, plain language, and accessibility (e.g., clear structure, alt text, readable layouts). We’d rather publish fewer, stronger pieces that we’re proud of than chase volume for the sake of a metric. You’ll have time to fact-check and shape narratives that are honest, strengths-based, and aligned with our values.

Your voice, our mission

Bring your ideas! Pitch topics, test formats, and iterate. We’ll back you with constructive feedback, and opportunities to grow your craft while keeping our shared focus on meaningful content that supports the communities we serve.

If you’re motivated by purpose, teamwork, and thoughtful posts (rather than meeting a quota) you’ll feel right at home with us! But remember, because of this supportive and collaborative culture we maintain, we will honestly rely on you to fulfil your share of the work.

 Before you apply

We’re really grateful for every volunteer’s time and contribution. Please note we’re unable to provide professional references for volunteers who haven’t actively participated and engaged with our work for at least four months and/or delivered tangible outcomes*. Your work is valued even if your circumstances change and you’re not able to fulfil the time and hours we originally agreed. However, because professional references require a higher level of commitment, meaningful contribution, and long-term dedication, we can only provide them when we’ve worked together long enough and seen clear results from your involvement, to give future employers a fair, well-informed reference.

*By “tangible outcomes,” we mean clear contributions such as completing agreed tasks or projects, meeting deadlines, producing work we can review, or making measurable progress toward team goals. If a professional reference isn’t possible, we’re happy to confirm your volunteering dates and role instead.

Fair Trade Wales is looking for a Chair who can use their skills to guide our strategic direction, lead our Board, support employees and champion Fair Trade in Wales.

Our mission is to drive a thriving and inclusive Fair Trade movement in Wales by developing communities, shaping policy, and creating global connections that support ethical and sustainable trade. We have an ambitious new strategy for 2025-2028 including our plans to grow - beginning with our current transition from a not-for-profit organisation to a registered charity.

If you care about justice and global equality, and want to support the growth of the Fair Trade movement, this role lets you shape Fair Trade Wales’ direction and strengthen connections across Wales and beyond. Join us for our next chapter. 

Fair Trade Wales is a company, limited by guarantee with not for profit status, and currently applying for charitable status. We work as part of the Hub Cymru Africa (HCA) partnership. Hub Cymru Africa is currently funded by the Welsh Government’s Wales and Africa programme.

Details

• Closing Date: 24 February 2026
• Interviews: 4/5 March 2026
• Time commitment: approx ½ day a month
• Approximately four Board meetings per year
• Regular 1-2-1s with Head of Fair Trade Wales
• Reward: Voluntary role with reasonable expenses and training covered
• Term: 3 years (with a possibility of further terms)
• Location: Online with one in person away day per year

Role Description

The role of the Chair leads the Board, ensuring its effectiveness in setting the organisation’s culture and direction, and maintaining high standards of governance. The Chair also manages the Head of the staff team to deliver the strategy, workplans and objectives. The Chair of the Board shares the same legal responsibilities as other members of the Board.

Responsibilities

• Lead the Board in setting and promoting the strategic direction of Fair Trade Wales, ensuring good governance and holding staff to account.
• Chair Board meetings (approx 4 per year), ensuring the Board functions effectively, meetings are led inclusively, and the Board carries out its duties.
• Line manage the Head of Fair Trade Wales including setting objectives, and regular one to one meetings to support and monitor progress.
• Ensures that the Board reviews its structure, effectiveness, delegations and key policies, and implements agreed changes as necessary.
• Represent Fair Trade Wales to decision-makers, partner organisations and the public, acting as an ambassador.

Key relationships 

• Other Fair Trade Wales Board members
• Head of Fair Trade Wales and other staff members
• Hub Cymru Africa partnership Chair and Head
• Current and potential funders and partners

Person Specification

Essential

• Commitment to Fair Trade principles and global responsibility
• Understanding of the voluntary sector and current issues affecting it 
• Ability to foster and promote a collaborative environment 
• Ability to motivate staff and Board members
• Experience of chairing or facilitating
• Ability to listen, engage effectively and build relationships
• Understanding the differences between strategic and operational leadership

Desirable

• Ability to speak Welsh
• Experience of working with or as part of a Board or other type of strategic leadership
• Understanding of the resource constraints of a small organisation 
• Awareness of charity/not-for-profit governance
• A broad understanding of charity finance and funding
• Experience of working with Government, the Senedd and civil society in Wales

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Cadeirydd

Mae Cymru Masnach Deg yn chwilio am Gadeirydd sydd yn gallu defnyddio eu sgiliau i arwain ein cyfeiriad strategol, arwain ein Bwrdd, cefnogi staff, a hyrwyddo Masnach Deg yng Nghymru.

Ein cenhadaeth ydy ysgogi mudiad Masnach Deg llwyddiannus a chynhwysol yng Nghymru, trwy ddatblygu cymunedau, siapio polisi, a chreu cysylltiadau byd-eang sy'n cefnogi masnach foesegol a chynaliadwy. Mae gennym strategaeth newydd uchelgeisiol ar gyfer 2025-2028, sy'n cynnwys ein cynlluniau i dyfu – sydd yn dechrau gyda'n cyfnod presennol o drawsnewid o fod yn sefydliad nid-er-elw i fod yn elusen gofrestredig.

Os oes ots gennych chi am gyfiawnder a chydraddoldeb byd-eang, ac eisiau cefnogi twf y mudiad Masnach Deg, mae'r rôl hon yn caniatáu i chi siapio cyfeiriad Cymru Masnach Deg a chryfhau cysylltiadau ar draws Cymru ac ymhellach. Dewch i ymuno â ni ar gyfer ein pennod nesaf.

Mae Cymru Masnach Deg wedi'i sefydlu fel cwmni, wedi'i gyfyngu drwy warant gyda statws nid-er-elw., sydd ar hyn o bryd, yn gwneud cais am statws elusennol. Rydym yn gweithio fel rhan o bartneriaeth Hub Cymru Africa (HCA). Ar hyn o bryd, mae Hub Cymru Africa yn cael ei ariannu gan raglen Cymru ac Affrica Llywodraeth Cymru.

Manylion

• Dyddiad Cau: 24 Chwefror 2026.
• Cyfweliadau: 4/5 Mawrth 2026
• Ymrwymiad amser: tua ½ diwrnod y mis
• Tua phedwar cyfarfod Bwrdd y flwyddyn
• Cyfarfodydd wyneb yn wyneb rheolaidd gyda Phennaeth Cymru Masnach Deg
• Gwobr: Rôl wirfoddol gyda threuliau rhesymol a hyfforddiant yn cael eu talu
• Tymor: 3 blynedd (gyda phosibiliad o ragor o dermau)
• Lleoliad: Ar-lein gydag un diwrnod i ffwrdd mewn person y flwyddyn 

Disgrifiad o'r Rôl

Mae rôl y Cadeirydd yn cynnwys arwain y Bwrdd, sicrhau ei fod yn effeithiol o ran gosod diwylliant a chyfeiriad y sefydliad, a chynnal safonau uchel o lywodraethiant. Mae'r Cadeirydd hefyd yn rheoli Pennaeth y tîm staff i gyflawni'r strategaeth, cynlluniau gwaith a'r amcanion. Mae Cadeirydd y Bwrdd yn rhannu'r un cyfrifoldebau cyfreithiol ag aelodau eraill y Bwrdd.

Cyfrifoldebau

• Arwain y Bwrdd i osod a hyrwyddo cyfeiriad strategol Cymru Masnach Deg, a sicrhau bod y Bwrdd yn cael ei lywodraethu'n dda, a dwyn staff i gyfrif. 
• Cadeirio cyfarfodydd Bwrdd (tua 4 y flwyddyn), a sicrhau bod y Bwrdd yn gweithredu'n effeithiol, bod cyfarfodydd yn cael eu harwain yn gynhwysol, a bod y Bwrdd yn cyflawni ei ddyletswyddau.
• Gweithredu fel rheolwr llinell ar gyfer Pennaeth Cymry Masnach Deg, gan gynnwys gosod amcanion, a chyfarfodydd un i un rheolaidd i gefnogi a monitro cynnydd.
• Sicrhau bod y Bwrdd yn adolygu ei strwythur, effeithiolrwydd, dirprwyiaethau a pholisïau allweddol, a'i fod yn gweithredu newidiadau y cytunwyd arnynt ôl yr angen.
• Cynrychioli Cymru Masnach Deg i benderfynwyr, sefydliadau partner a'r cyhoedd, gan weithredu fel llysgennad.

Perthnasoedd allweddol

• Aelodau eraill o Fwrdd Cymru Masnach Deg 
• Pennaeth Cymru Masnach Deg ac aelodau eraill o staff
• Cadeirydd a Phennaeth Hub Cymru Africa 
• Cyllidwyr a phartneriaid presennol a phosib 

Manyleb Person

Hanfodol

• Ymrwymiad i egwyddorion Masnach Deg a chyfrifoldeb byd-eang
• Dealltwriaeth o'r sector gwirfoddol a'r materion presennol sy'n effeithio arno
• Y gallu i feithrin a hyrwyddo amgylchedd cydweithredol
• Y gallu i ysgogi staff a chynghorwyr y Bwrdd
• Profiad o gadeirio neu hwyluso
• Y gallu i wrando, ymgysylltu'n effeithiol a chreu perthnasoedd
• Dealltwriaeth o'r gwahaniaethau rhwng arweinyddiaeth strategol a gweithredol

Dymunol

• Y gallu i siarad Cymraeg
• Profiad o weithio gyda, neu fel rhan, o Fwrdd neu fath arall o arweinyddiaeth strategol
• Dealltwriaeth o gyfyngiadau sefydliad bach o ran adnoddau
• Ymwybyddiaeth o lywodraethu elusen/nid-er-elw
• Dealltwriaeth eang o faterion cyllid a chyllido elusen 
• Profiad o weithio gyda'r Llywodraeth, y Senedd a chymdeithas sifil yng Nghymru

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Location: UK - Wide (meetings mainly in person, some virtual)
Contract Type: Volunteer
Term: 3 years (with potential renewal)
Campaign Closes:19th February 2026

Interviews: W/C 9th March & 16th March 2026 – Trustee/SLT interviews
                    W/C 16th March or 23th March 2026 – STARboard interviews
                  31st March 2026 (approximately) – Recommendation expected
                  6th May 2026 – Final Board approval

Join Our Board as a Trustee – Make-A-Wish UK
At Make‑A‑Wish UK, we create joy, hope and life‑changing moments for children facing critical illness. We are seeking an inspiring Chair of the Board to provide strategic leadership, champion our mission and ensure strong governance as we work towards our vision: a wish for every eligible child.

Why join us?

• Shape the strategic direction of a national charity transforming the lives of children with critical illness.
• Lead a purpose‑driven, inclusive board, ensuring diverse voices including young people influence decision‑making.
• Use your experience where it matters most, providing governance, stewardship and support to an ambitious executive team.
• Be part of a deeply rewarding mission, helping ensure every eligible child can experience the power of a wish.

If you are ready to make a lasting impact and lead with purpose, we would love to hear from you. 

For the full recruitment pack, and to apply for this role, please visit our website.

Requirments 

Essential Criteria

• Leadership Experience: Demonstrable experience of chairing boards, committees, or senior leadership teams, ideally within the charity or non-profit sector.
• Governance Knowledge: Strong understanding of charity governance, legal responsibilities of Trustees, and regulatory environment in the UK.
• Strategic Thinking: Proven ability to drive organisational strategies and build commitment to a collective vision.
• Communication Skills: Excellent interpersonal and communication skills, with the ability to facilitate balanced discussions and consensus.
• Commitment to Diversity: Commitment to equality, diversity, and inclusion in all aspects of the charity’s work.
• Passion for Mission: a deep commitment to Make-A-Wish UK’s vision, values and behaviours.
• Integrity: Highest standards of integrity, probity, and professionalism

Desirable Criteria:

• Experience of leading transformational change to significantly increase reach and scale in operations
• Strong personal networks that can benefit the charity
• Understanding of the challenges facing children with critical illnesses and their families

Personal Attributes 

• A child focused approach always
• A consultative, inclusive, and collaborative style of leadership with the ability to listen and engage effectively 
• Strong inter-personal and relationship building abilities, including empathy and sensitivity, especially when interacting with wish families and children
• Sound judgement and decision-making ability.
• Ability to commit time to the role, including travel and attending events out of office hours

Eligibility
The successful candidate must be eligible to act as a Trustee under UK charity law and willing to undertake an Enhanced DBS (Disclosure and Barring Service) check.

Responsibilities:

• Leadership and Governance: Provide strategic leadership to the Board, ensuring effective governance practices and compliance with statutory responsibilities.
• Board Meetings: Chair Board meetings, ensuring clear agendas, productive discussions, and timely decision-making.
• Strategic Direction: Work collaboratively with the Chief Executive and Trustees to set and review the charity’s strategic objectives and performance.
• Support and Supervision: Provide guidance and support to the Chief Executive, undertaking annual appraisals and ensuring their continued development as an effective leader.
• Board Development: Lead on Trustee recruitment, induction, and ongoing development, reviewing board effectiveness and taking actions for continuous improvement
• Promoting equality, diversity and inclusion in all the charity’s activities and ensuring that diverse voices, including those of young people and lived experience, are heard by the Board.
• Risk and Compliance: Oversee the charity’s risk management, ensuring that policies and procedures are robust and regularly reviewed.
• Financial Oversight: Ensure the Board fulfils its duties regarding financial stewardship, budgeting, and monitoring performance against objectives
• Advocacy: Champion the charity’s values and mission, advocating for Make-A-Wish UK within the sector and the wider community. Represent Make-A-Wish UK externally, fostering relationships with stakeholders, donors, and partners.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No