4 Head of content co volunteer roles

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own how Pinnacle sounds. Every word that goes out under our name — website, emails, WhatsApp, programme materials, funding applications — either comes from you or meets a standard you've set. You make sure we read like one organisation rather than fifteen people with fifteen styles, and that the way we describe our work holds up in front of a funder as well as in front of a 24-year-old deciding whether to come on Friday.

Key tasks

1. Voice and standards
   • Define Pinnacle's tone of voice and make it usable by other people — a short, practical guide, not a brand bible nobody opens.
   • Write or review the copy that carries weight: website pages, campaign emails, WhatsApp broadcasts, programme descriptions, sign-up flows.
   • Keep language consistent across every channel, including the ones you don't publish on yourself.
2. Owned channels
   • Own website, email and WhatsApp as channels we control outright.
   • Keep the mailing list clean, segmented and GDPR compliant.
   • Make sure nobody who contacts Pinnacle goes unanswered.
3. Vision-aligned and funder-ready language
   • Translate what we actually do into language funders, partners and institutions recognise — personal development, sports and wellbeing, community and belonging.
   • Maintain an approved set of core descriptions: boilerplate, programme summaries, impact statements — so bids and partnership decks aren't rewritten from scratch each time.
   • Work with the CFO on funding applications and with Partnerships on how we come across externally.
4. Performance
   • Track open rates, click-throughs, response times and list growth.
   • Report monthly with insight rather than screenshots.

What we're looking for

• A strong writer first, a marketer second.
• Able to write for two audiences at once: young adults who need to feel something, and funders who need to see rigour.
• Comfortable editing other people's work and holding a standard without being precious about it.
• Email marketing experience and a working understanding of GDPR.
• Grant, bid or case-for-support writing experience (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own how our work looks. You design the graphics, layouts and visual assets across everything Pinnacle produces, you run the design pipeline, and you hold the visual standard when deadlines make it tempting not to.

Key tasks

1.  Design output

○ Design social assets, event collateral, print, signage and presentation material.

○ Deliver to brief, on brand and on deadline.

○ Maintain a consistent visual standard across every output.

2.  Creative development

○ Contribute creative concepts, not just execution.

○ Develop visual treatments for campaigns with the Campaign and Brand Leads.

○ Push the quality of our design forwards rather than reusing last year's approach.

3.  Pipeline & assets

○ Own the design workflow from brief to delivery: capacity, scheduling and review.

○ Build reusable templates so routine assets do not need a designer.

○ Maintain the design asset library and source files so anyone can find and reuse them.

4.  Collaboration

○ Work to briefs from the Campaign Lead and the CMO.

○ Take feedback well and iterate quickly.

○ Support Video/Production with graphics, titles and thumbnails.

What we're looking for

● A graphic design portfolio you are happy to show.

● Fluent in Figma or Adobe Creative Suite.

● Strong typographic and layout judgement.

● Fast and reliable to deadline, and organised with files.

● Motion or illustration skills (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To actively identify, locate, and surface potential real-world stories, individuals, and lived experiences that align with the organisation’s mission, ensuring a continuous pipeline of high-quality, relevant story leads for the Story Intelligence Team.

This role exists to function as the organisation’s primary “frontline discovery engine,” scanning a wide range of public sources—including media platforms, social networks, interviews, documentaries, podcasts, books, advocacy spaces, and community forums—to uncover individuals who have either publicly shared their experiences or are visibly positioned within ongoing social, cultural, or institutional narratives.

The Research Story Scout is responsible for recognising not just individual stories, but also broader story ecosystems, including repeated patterns of lived experience, underrepresented voices, emerging testimonies, and whistleblower disclosures that may not yet have been formally documented or widely circulated.

A key purpose of this role is to convert scattered public information into structured, actionable story leads that can be passed efficiently to the Outreach Team for ethical and appropriate engagement.

The role also ensures that potential stories are identified early, before they become widely saturated or lost in mainstream attention cycles, enabling the organisation to engage responsibly, respectfully, and at the right stage of the individual’s willingness to share.

Ultimately, this role ensures the organisation maintains a consistent flow of credible, relevant, and timely story opportunities by continuously scanning the public landscape and translating discovery into structured, usable intelligence for outreach and engagement.

About the role:

Story Scouts spend their time locating individuals who have publicly shared their experiences or indicated a willingness to discuss their story.

Sources may include:

• Podcasts

• YouTube interviews

• Social media platforms

• Survivor groups

• Charity websites

• News reports

• Books

• Blogs

• Conferences

• Public speaking events

Once identified, the scout prepares a short lead profile and passes it to outreach for them to make contact, sign consent forms and safeguarding checks, schedule call with guest and host hand over to host. (PPTeam).

Ideal Candidate

• Extremely resourceful.

• Strong online research skills.

• Curious and persistent.

• Enjoys finding information.

• Comfortable working independently.

Experience Required

• Internet research.

• Community management.

• Journalism.

• Talent sourcing.

• Recruitment sourcing.

• Social media research.

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work

• Avoid handling sensitive data or detailed reporting

• Are seeking immediate paid employment

• Are uncomfortable applying analysis to strategic decisions

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available)

• A short introduction about yourself

• Why this mission resonates with you

• Any relevant experience, skills, ideas, or vision you would bring to the role

We welcome individuals who are passionate about helping create platforms that inspire healing, justice, truth, education, empowerment, and lasting community impact. That see themselves transforming their lifestyles to maintain the above for the generations to come.