Head of hub volunteer roles in Newcastle

HEAD OF HR & VOLUNTEERING (REMOTE VOLUNTEER ROLE)

Build the backbone. Shape the culture. Power the movement.

Urban Youth is a start-up fast-moving, street‑level start‑up charity bringing high‑impact, urban-style youth work to London. We don’t sit in offices waiting for young people to come to us — we drop into the heart of the city, transforming unused spaces into hubs of creativity, connection, and opportunity.

But every movement needs structure. Every crew needs a culture. Every launch needs someone who can build the scaffolding behind the scenes.

We’re looking for a Head of HR & Volunteering — a founding volunteer leader who can design our systems, shape our people experience, and build the volunteer-powered engine that makes Urban Youth unstoppable.

Your Mission

You’ll be the architect of Urban Youth’s internal world — the person who builds the infrastructure that allows our street-level work to thrive.

You will:

• Design and implement our HR systems, processes, and policies from the ground up

• Build a volunteer programme that feels energising, inclusive, and purpose-driven

• Lead our volunteer recruitment strategy, working with our Volunteer Coordinator

• Shape a culture rooted in positivity, continuous improvement, team spirit, and belonging

• Develop onboarding, training, and support pathways for all volunteers

• Create simple, effective frameworks that help a start-up charity move fast without losing heart

• Work closely with the leadership team to prepare Urban Youth for launch and long-term growth

This is a rare chance to build the foundations of a charity before it takes off.

Who You Are

You don’t need to be a traditional HR professional — though you can be. What matters most is your ability to build systems, nurture people, and create culture.

You might be:

• Someone who loves structure, clarity, and good organisation

• A natural community-builder who believes in people-first leadership

• A champion of positivity, fairness, and continuous improvement

• A creative thinker who enjoys designing processes that actually work

• Someone excited by the idea of shaping a charity’s DNA from day one

Above all, you believe that people are the heart of everything — and you want to build a place where volunteers feel valued, supported, and part of a family.

Why This Role Matters

Urban Youth is volunteer-powered at its core. The systems you build will shape:

• How volunteers join

• How they’re supported

• How they grow

• How they feel

• How we deliver high-impact youth work across London

You’ll be setting the tone for an organisation that moves at the speed of the street — bold, agile, and full of heart.

This is a founding leadership role. A legacy role. A chance to build something that will outlast all of us.

If you want to help build a charity’s entire people ecosystem — and shape a culture rooted in hope, energy, and community — we’d love to hear from you.

Apply now and become the backbone of Urban Youth.

Help us transform the global tourism industry! We are a pioneering travel social enterprise seeking a Partnerships & Outreach Specialist to empower underrepresented voices and secure global ethical alliances.

About Us
We are innovators, not just traditional philanthropists. We believe true equality is achieved through financial empowerment and independent ownership. Yule Travel Group CIC operates a unique dual-impact framework: our flagship global tourism initiative, and our Inclusive Empowerment Hub.

Crucially, 100% of our organisation's retained surplus is legally asset-locked to fund global sustainable development, such as our flagship 'Made From The Mekong' project.

The Role Working closely with our Head of Marketing, you will be the driving force behind our partnership network. This role is highly dynamic, spanning three key impact channels:

1. Inclusive Ambassador Outreach: Crafting outreach campaigns to champion and recruit underrepresented voices (including disabled individuals, LGBTQ+ entrepreneurs, and widows). You will pitch our 'Ethical Empowerment Framework,' highlighting our financial protection and our commitment to helping participants achieve true financial independence and ownership.
    

2. Global Ethical Alliances: Helping to expand our network of over 200 global partners by identifying and pitching to organisations to secure equitable trade agreements that align with our social mission.
    

3. Social Enterprise Distribution (Made From The Mekong): Assisting our ground teams in Southeast Asia with B2B outreach, pitching our locally produced, upcycled river-plastic goods to ethical hotels and cruise providers to support the local circular economy.
    

Why Join Us? We respect that our volunteers are high-level professionals. By joining Yule Travel Group CIC, you gain:
 

• Strategic Autonomy: You won’t be handed a list of mundane tasks. You will be given a blank canvas to build and lead a high-impact partnership strategy across domestic and international markets.
   

• Double the Impact: Your work changes lives at home and abroad. You will empower UK individuals to achieve financial independence, while securing the contracts that fund education and environmental cleanup in Southeast Asia.
   

• Innovation-First Experience: Gain hands-on experience in a digital-first social enterprise utilizing cutting-edge tools.
   

• Ultimate Flexibility: We operate a 100% remote, asynchronous workspace. You complete your hours on your own schedule, from anywhere in the UK.
   

• A Prestige Portfolio Piece: Helping build the global partnership arm of a pioneering social enterprise is a uniquely powerful case study for any professional portfolio.

Join the UK’s first purpose-driven travel social enterprise officially incorporated as a CIC. Use your digital content skills as a sustainable engine to fund massive, measurable global impact.

About Us
We are innovators, not just traditional philanthropists. We believe that creating self-sustaining funding models is the most effective way to support community agency, which is why we use the power of global travel as a purpose-driven engine for measurable, self-sustaining good.

We operate a unique, dual-impact framework: an inclusive empowerment hub for ethical tourism advocates, and our flagship global tourism initiative. What makes us radically different is our legal structure. 100% of our organisation's retained surplus is legally asset-locked to fund our 'Four Pillars of Change' directly in developing destinations, such as our flagship 'Made From The Mekong' project.

The Role Working alongside our newly appointed Head of Marketing, we are looking for a highly strategic Digital Content Creator to lead the creative voice of our flagship travel initiative. You will be responsible for:

• Social Media & Content Creation: Designing 2–3 engaging social media posts or short-form videos per week (using Canva, CapCut, etc.) for Instagram, TikTok, and Facebook to showcase the 'dream' of our global holidays and package getaways.
   

• Copywriting: Crafting high-converting website copy, exciting destination guides, and bespoke itineraries (e.g., impactful Maldives honeymoons or Costa Rica tours) for our digital platform.
   

• Storytelling with Purpose: Translating our complex dual-impact model into engaging narratives that highlight our grassroots projects in Southeast Asia, showing how every journey contributes to community prosperity.
   

Why Join Us?
We respect that our volunteers are high-level professionals. By joining Yule Travel Group CIC, you gain:

• Strategic Autonomy: You won’t be handed a list of mundane tasks. You will be given a blank canvas to build and lead enterprise-grade digital strategies.
   

• Measurable Global Impact: Your work doesn’t just raise awareness; it generates the sustainable funding that builds schools and supports micro-finance.
   

• Innovation-First Experience: We operate with the focus of a modern social enterprise, utilizing digital-first tools to scale our output.
   

• Ultimate Flexibility: We operate a 100% remote, asynchronous workspace. You complete your 3–10 hours per week entirely on your own schedule, from anywhere in the UK.
   

• A Prestige Portfolio Piece: Coming in at the ground floor of a pioneering social enterprise is a uniquely powerful case study for any professional portfolio.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.