28 Head of training and development volunteer roles

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities will include:

• Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
• Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
• Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
• Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
• Contribute to the overall Bid strategy alongside other stakeholders.
• Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
• Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
• There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
• Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.

What are we looking for?

Education, Skills and Experience: Requirements

Essential:

• At least three years of experience in successfully leading teams within a bid environment.
• Proven track record of improvement and achievement - processes and people
• Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
• Ability to write strong proposals and experience as an estimator
• Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
• Ability to persuade and influence others
• Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
• Ability to work to deadlines
• Strong business/commercial acumen
• Keen attention to detail
• Commercially sound judgement
• Strong negotiation skills.
• Strong financial skills

Desirable:

• Leadership qualification (CMI or ILM)
• Experience with an integrated project management / ERP system (Enterprise Resource Planning)
• Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
• MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free.  You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Fully Remote | 10 hours per week | Voluntary

Help build a more sustainable future — and make your expertise count

What if your experience in sustainability, health, safety and environmental management could do more than support an organisation’s compliance?

What if you could help shape how an international organisation operates, build sustainable practices from the ground up, and contribute to programmes designed to improve lives and break the cycle of poverty?

Project Yananai is looking for an experienced and purpose-driven Head of Sustainability to lead this work.

Project Yananai specialises in poverty alleviation programmes through sustainable skills development and compassionate humanitarian aid, working with communities and partners internationally to create lasting, positive change.

This is an opportunity to take genuine ownership of our sustainability agenda and help embed strong health, safety and environmental standards across an evolving international organisation.

The opportunity

As Head of Sustainability, you will provide strategic leadership across health, safety and environmental sustainability, ensuring these principles are embedded into our programmes, operations and organisational culture.

You will have the opportunity to build, influence and shape — developing policies and frameworks, working with teams across different countries and cultures, identifying risks and opportunities, and helping establish the standards that will support Project Yananai as it grows.

This is a role for someone who wants to use their professional expertise for meaningful social impact and who is excited by the opportunity to build something rather than simply maintain what already exists.

What you’ll do

• Lead the Sustainability Strategy
• Develop and implement a practical, forward-looking sustainability strategy aligned with Project Yananai’s mission and international operations, ensuring health, safety and environmental considerations are integrated across our programmes.
• Build strong HSE frameworks
• Develop and establish effective policies, procedures and protocols covering health, safety and environmental management, helping create a consistent approach across our global operations.
• Influence and collaborate globally
• Work closely with international teams, local communities, partners and stakeholders to understand sustainability challenges, identify risks and develop solutions that are practical, culturally appropriate and capable of creating lasting impact.
• Build a culture of sustainability
• Design and deliver engaging training and awareness initiatives for staff and volunteers, helping embed sustainability, health and safety into everyday decision-making and organisational culture.
• Measure impact and drive improvement
• Develop appropriate measures to monitor the effectiveness of sustainability initiatives, using data and insight to identify opportunities for improvement and communicate progress to stakeholders.
• Champion sustainability externally
• Represent Project Yananai on sustainability matters and help develop relationships with relevant governmental, non-governmental and other organisations to strengthen our expertise, partnerships and impact.

What we’re looking for

We’re looking for someone who combines professional expertise with a genuine desire to create positive change.

You will ideally bring:

• 3+ years’ experience in sustainability management, health and safety, environmental management or a related field.
• Experience developing and implementing sustainability, HSE or environmental strategies.
• Strong understanding of relevant policies, standards, risk management and compliance.
• The ability to translate strategy into practical policies, processes and measurable outcomes.
• Strong stakeholder management and communication skills.
• The confidence to work across cultures, countries and different organisational environments.
• A collaborative and pragmatic approach, with the ability to influence without relying solely on formal authority.
• A genuine commitment to social impact, environmental responsibility and community empowerment.
• Experience within the charity, non-profit or international development sector would be advantageous, but it is not essential.

Why join Project Yananai?

• Make your expertise matter
• Use your professional experience to help shape an organisation focused on tackling poverty and creating sustainable opportunities for communities.
• Build something from the ground up
• This is an opportunity to have real ownership and influence. You won’t simply be stepping into an established framework — you’ll help create it.
• Work internationally
• Collaborate with colleagues, communities and stakeholders across different countries and cultural environments.
• Make a lasting contribution
• Help establish the standards, culture and practices that can support Project Yananai’s growth and long-term impact.
• Flexible and purpose-driven
• The role is designed as a flexible voluntary opportunity that can work alongside your existing professional or personal commitments, with remote working and periodic travel.

Could this be your next opportunity to make a difference?

If you’re an experienced sustainability, health, safety or environmental professional who wants to apply your expertise to something with genuine social purpose, we’d love to hear from you.

This is an opportunity to bring your knowledge, challenge conventional thinking and help build sustainable practices that can support meaningful impact for years to come.

Project Yananai is a UK-registered charity (No. 1209060) and an equal opportunity organisation. We welcome applications from people of all backgrounds, cultures and experiences.

We are looking for a reliable, confident volunteer with strong communication, literacy and digital skills to help older people access the support they are entitled to.

About the Service

Our Information & Advice service provides free, confidential and independent support to people aged 50 and over. We are looking for a reliable and confident volunteer to help clients complete important paper and online forms.

About the Role

As a volunteer, you will help older people complete welfare benefit applications, online application forms, and other documents in person, by telephone or during a home visit. Your clear and accurate support can help clients overcome complex forms, health barriers or limited digital skills.

Task may include:

• Help clients complete paper and online forms accurately.
• Explain practical next steps within the boundaries of your training and role.
• Support appointments at our offices and outreach venues, by telephone, and in clients’ homes.
• Data entry to ensure clear and accurate records of client contact
• Work closely with staff and other volunteers

Where?

Various Locations in Sandwel with home visits - a link to a pin pointed map of key areas can be provided

Who would this role be suitable for?

· This role would suit someone who is patient, caring and non-judgemental, with strong communication, literacy and digital skills.

· You will need to be confident using IT systems and online forms, able to explain information clearly and comfortable handling personal information confidentially.

· Experience in administration, advice, teaching, health or social care may be helpful, but it is not essential.

· Full role-specific training will be provided before you begin supporting clients independently.

Training

You will receive core volunteer training, GDPR and data protection training, form-filling training and guidance on lone working. You will initially work alongside experienced staff in office and outreach settings.

There may also be an opportunity to work towards a Level 2 qualification in Information, Advice or Guidance and to access optional adviser training over approximately 12 months. Although this does not guarantee employment, it can provide valuable knowledge, skills and experience.

Due to the training involved and the nature of the work, we are ideally looking for volunteers who can offer regular, longer-term support.

Working Safely

The service completes a risk assessment before every client home visit. Volunteers must use the lone-working app and follow all agreed safeguarding, confidentiality and safety procedures.

DBS

A DBS check is required for this role. Risk assessments are completed before home visits, and volunteers are supported to follow all safeguarding, confidentiality and lone-working procedures.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own what Pinnacle actually delivers to young adults — the design, quality and outcomes of our programmes across all three domains, and the week-to-week running of them. Events run the moments; you run the journeys people go on in between.

Key tasks

1.  Programme design

○ Design a coherent portfolio across personal development, sports and wellbeing, and community and belonging.

○ Define the intended outcome of every programme before it is built.

○ Retire programmes that no longer earn their place in the calendar.

2.  Delivery & coordination

○ Schedule sessions, facilitators and spaces across the programme calendar.

○ Prepare materials and resources, and host or support delivery.

○ Adapt on the day when numbers, rooms or facilitators change.

3.  Quality & facilitation

○ Set the standard for facilitation, content and participant experience.

○ Recruit, brief and develop facilitators, coaches and speakers.

○ Observe delivery regularly and give feedback that improves it.

4.  Participant journey

○ Welcome newcomers and make sure nobody is left standing on their own.

○ Design pathways so a first-time attendee has an obvious next step.

○ Follow up with people who have dropped off, and own retention.

5.  Impact & evidence

○ Define success in measurable terms and collect outcome data consistently.

○ Maintain accurate attendance records and gather stories and case studies.

○ Produce the impact evidence Fundraising needs for applications and funder reporting.

What we're looking for

● Programme design or delivery experience in youth work, education, learning and development or similar.

● Outcome-focused — you start from the change you want to see.

● Warm and approachable; people should want to talk to you.

● Comfortable with evaluation data and honest about what is not working.

● Reliable weekly availability.

● Safeguarding trained, or willing to be.

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own how people are looked after, how they are welcomed and the small details that decide whether an evening feels generous or thrown together.

Key tasks

1.  Catering & refreshments

○ Plan and order catering appropriate to each event, audience and budget.

○ Manage dietary, allergen and halal requirements properly and without fuss.

○ Manage setup, service and clear-down of food and drink.

2.  Welcome & front of house

○ Design and run the welcome experience: registration, signage and greeting.

○ Brief front-of-house volunteers on tone and expectations.

○ Look after speakers, sponsors and guests of honour.

3.  Suppliers & cost

○ Source and negotiate with caterers and hospitality suppliers.

○ Track hospitality spend against budget and cost per head.

○ Build relationships with reliable local suppliers.

4.  Standards

○ Ensure food hygiene and safety requirements are met.

○ Maintain a consistent standard so guests know what to expect from us.

○ Gather feedback on hospitality specifically, and act on it.

What we're looking for

● Hospitality, catering or front-of-house experience.

● Naturally hospitable — you notice when someone has been left waiting.

● Budget-conscious without being cheap.

● Based in Birmingham with regular evening and weekend availability.

● Food hygiene certificate (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You bring in corporate support — sponsorship, charity-of-the-year partnerships, in-kind giving and employee fundraising. You build relationships where the business genuinely gets something back.

Key tasks

1.  Prospecting

○ Identify businesses whose interests align with Pinnacle's work and audience.

○ Research decision-makers and the best route in.

○ Maintain a prospect pipeline with clear ownership so approaches never collide with other teams.

2.  Proposition & pitch

○ Build sponsorship packages with clearly defined deliverables and honest value.

○ Pitch to businesses and negotiate terms.

○ Agree everything in writing before delivery begins.

3.  Delivery & stewardship

○ Deliver what was promised: visibility, access, engagement and reporting.

○ Provide sponsors with evidence of impact and reach.

○ Renew partnerships before they lapse rather than after.

4.  Coordination

○ Coordinate with the Partnerships Lead so one organisation has one relationship with us.

○ Work with Events on sponsor presence and experience on the night.

○ Report income and pipeline to the CFO.

What we're looking for

● Sales, business development or sponsorship experience.

● Confident with senior business contacts and comfortable making the first approach.

● Commercially minded — you can structure something where both sides win.

● Strong follow-through; the role is mostly what happens after the pitch.

● Knowledge of the Birmingham business network (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own how our work looks. You design the graphics, layouts and visual assets across everything Pinnacle produces, you run the design pipeline, and you hold the visual standard when deadlines make it tempting not to.

Key tasks

1.  Design output

○ Design social assets, event collateral, print, signage and presentation material.

○ Deliver to brief, on brand and on deadline.

○ Maintain a consistent visual standard across every output.

2.  Creative development

○ Contribute creative concepts, not just execution.

○ Develop visual treatments for campaigns with the Campaign and Brand Leads.

○ Push the quality of our design forwards rather than reusing last year's approach.

3.  Pipeline & assets

○ Own the design workflow from brief to delivery: capacity, scheduling and review.

○ Build reusable templates so routine assets do not need a designer.

○ Maintain the design asset library and source files so anyone can find and reuse them.

4.  Collaboration

○ Work to briefs from the Campaign Lead and the CMO.

○ Take feedback well and iterate quickly.

○ Support Video/Production with graphics, titles and thumbnails.

What we're looking for

● A graphic design portfolio you are happy to show.

● Fluent in Figma or Adobe Creative Suite.

● Strong typographic and layout judgement.

● Fast and reliable to deadline, and organised with files.

● Motion or illustration skills (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You build the non-financial relationships that give Pinnacle reach and credibility — mosques, universities, community organisations, sports clubs and local institutions. Corporate Partnership handles money; you build mutual value.

Key tasks

1.  Relationship building

○ Map and prioritise the organisations worth partnering with across the city and country.

○ Make first approaches and build genuine working relationships.

○ Define what Pinnacle offers a partner, not only what we want from them.

2.  Partnership delivery

○ Agree scope in writing through MOUs or referral arrangements.

○ Coordinate joint events, cross-promotion and shared initiatives.

○ Deliver our side properly, so partners want a second year.

3.  Reach & audience

○ Use partnerships to reach young adults we are not currently reaching.

○ Support Marketing with partner distribution channels.

○ Represent Pinnacle credibly at partner events.

4.  Coordination & records

○ Coordinate with the Corporate Partnership Lead so one organisation has one relationship with us.

○ Maintain the partnerships register: status, owner, value and renewal date.

○ Report on partnership activity to the CMO.

What we're looking for

● Relationship-building or community engagement experience.

● Confident making a first approach to someone you do not know.

● Strong follow-through — most partnerships die of neglect.

● Credible representing Pinnacle without senior cover in the room.

● Knowledge of Birmingham's community and institutional landscape (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

For more than a century, the RAF Benevolent Fund has stood beside the RAF Family;
through war and peace, hardship and change. From the first day in uniform to the final
years of life, we have been a constant source of emotional, practical and financial support.
Today, our work reaches serving personnel, veterans, families and the bereaved in more
than 30 countries.
As the demands on the RAF Family grow in complexity and urgency, so too must the resilience
of the charity that serves them. Our ability to provide life-changing support, whether keeping a
family in their home, helping veterans navigate injury or isolation, or walking beside the
bereaved, relies on strong, stable and sustainable income streams. Therefore, we are seeking a
Trustee with significant fundraising expertise to help shape and strengthen our long-term
financial future. The successful candidate will join our diverse and highly skilled Board and
Fundraising, Communications and Engagement Committee to:
• play a key strategic role in supporting our fundraising vision and strategy
• provide strategic input into fundraising plans and campaigns
• support and advise on income generation, donor engagement and partnerships
The full role description can be found on our website here. The role is voluntary, however
reasonable out-of-pocket expenses are paid. We will provide the successful candidate with a
bespoke induction programme and relevant training / development.
Interested?
We would love to hear from you if you have the experience and passion we are seeking.
Please send an up-to-date CV and covering email / letter outlining your background, skills,
experience and interest in the role. Email address and contact details can be found on our website. If you have any questions about the role or would like to have an informal
discussion prior to applying, please contact Lisa (information on website).
We welcome applications from anyone who has the experience we are seeking, irrespective of
background, community, industry or protected characteristics. If you require any reasonable
adjustments as part of your application process, please let us know. You must be eligible to be
a charity trustee under UK law to be considered for this role. We operate safer selection
practices; this will involve the successful candidate being required to have a Disclosure and
Barring Service check.
Applications will be considered on a rolling basis, and this position will remain open until we
have found our ideal candidate. No agencies please.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You run Pinnacle's finance function day to day: accurate books, timely reporting, tight controls and no surprises. The CFO sets financial strategy; you own the numbers underneath it.

Key tasks

1.  Bookkeeping & transactions

○ Record income and expenditure accurately and promptly.

○ Reconcile bank accounts, card transactions and payment platforms.

○ Process supplier invoices and volunteer expense claims in line with policy.

2.  Reporting

○ Produce monthly management accounts with commentary, not just figures.

○ Report budget against actual by department and flag variances early.

○ Track restricted fund spend against funder conditions.

3.  Controls & compliance

○ Enforce authorisation limits, expenses policy and segregation of duties.

○ Prepare for year end and support Companies House filings and the CIC annual report.

○ Keep records in a state that would survive scrutiny.

4.  Budgeting support

○ Help each lead build a budget they can realistically hold.

○ Provide event and programme costings, including cost per participant.

○ Challenge spending that is unbudgeted or unjustified.

What we're looking for

● Qualified, part-qualified or experienced in bookkeeping and management accounts.

● Accurate and methodical — small errors bother you.

● Confident with accounting software such as Xero or QuickBooks.

● Familiar with restricted fund accounting in a charity or CIC context (desirable).

● Discreet and trustworthy with confidential information.

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own campaigns end to end, and the audience thinking behind them. You take a target — attendance, sign-ups, donations — work out who we need to reach and how, brief the team, and deliver the number.

Key tasks

1.  Audience & planning

○ Define priority audiences and what genuinely motivates each of them to turn up.

○ Own the marketing calendar, mapped to the programme, event and fundraising calendars.

○ Set and publish targets: reach, sign-ups, attendance and return rate.

2.  Campaign execution

○ Build campaign plans with objective, audience, message, channels and timeline.

○ Write clear briefs for Creative, Video and Social, with realistic lead times.

○ Manage paid promotion within budget, and adjust mid-campaign on what the numbers say.

3.  Measurement

○ Track performance against target daily while a campaign is live.

○ Run post-campaign reviews with honest conclusions.

○ Own analytics, CRM data quality and GDPR compliance for marketing communications.

4.  Coordination

○ Coordinate with Fundraising on income campaigns and with Events on ticketing.

○ Support Partnerships with distribution through partner channels.

○ Report to the CMO against target.

What we're looking for

● Campaign management experience with outcomes you can quantify.

● Fluent in analytics and comfortable running paid social.

● A clear brief writer — precise about audience, message and what success looks like.

● Organised; much of this role is running other people's deadlines.

● Persuasive copywriting ability (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own grant income. You find the funders worth applying to, write applications that win, and meet the reporting obligations that make funders willing to fund us again.

Key tasks

1.  Research & pipeline

○ Research trusts, foundations and statutory funders whose priorities genuinely match our work.

○ Maintain a pipeline with deadlines, values and likelihood.

○ Recommend which opportunities to pursue and which to decline.

2.  Applications

○ Write applications, working with Programmes for evidence and Finance for budgets.

○ Tailor each application rather than recycling the same text.

○ Manage submission deadlines so that nothing is missed.

3.  Reporting & relationships

○ Deliver monitoring reports on time and to the funder's specification.

○ Track restricted spend against grant conditions with Finance.

○ Build relationships with funders that go beyond the application form.

4.  Records & learning

○ Maintain accurate records of applications, outcomes and feedback.

○ Learn from unsuccessful bids and share what you learn.

○ Report progress against target to the CFO.

What we're looking for

● Grant writing experience with a success rate you can describe.

● Excellent written English and the discipline to follow a specification exactly.

● Comfortable interpreting funder criteria and reading between the lines.

● Deadline-driven and well organised.

● Knowledge of the UK grant landscape (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own how Pinnacle sounds. Every word that goes out under our name — website, emails, WhatsApp, programme materials, funding applications — either comes from you or meets a standard you've set. You make sure we read like one organisation rather than fifteen people with fifteen styles, and that the way we describe our work holds up in front of a funder as well as in front of a 24-year-old deciding whether to come on Friday.

Key tasks

1. Voice and standards
   • Define Pinnacle's tone of voice and make it usable by other people — a short, practical guide, not a brand bible nobody opens.
   • Write or review the copy that carries weight: website pages, campaign emails, WhatsApp broadcasts, programme descriptions, sign-up flows.
   • Keep language consistent across every channel, including the ones you don't publish on yourself.
2. Owned channels
   • Own website, email and WhatsApp as channels we control outright.
   • Keep the mailing list clean, segmented and GDPR compliant.
   • Make sure nobody who contacts Pinnacle goes unanswered.
3. Vision-aligned and funder-ready language
   • Translate what we actually do into language funders, partners and institutions recognise — personal development, sports and wellbeing, community and belonging.
   • Maintain an approved set of core descriptions: boilerplate, programme summaries, impact statements — so bids and partnership decks aren't rewritten from scratch each time.
   • Work with the CFO on funding applications and with Partnerships on how we come across externally.
4. Performance
   • Track open rates, click-throughs, response times and list growth.
   • Report monthly with insight rather than screenshots.

What we're looking for

• A strong writer first, a marketer second.
• Able to write for two audiences at once: young adults who need to feel something, and funders who need to see rigour.
• Comfortable editing other people's work and holding a standard without being precious about it.
• Email marketing experience and a working understanding of GDPR.
• Grant, bid or case-for-support writing experience (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own Pinnacle's operational backbone — venues, suppliers, equipment, budgets and the systems that make delivery repeatable — and you deliver it yourself on the ground. Programmes and Events decide what happens; you make sure it can happen, and then you make it happen.

Key tasks

1.  Operational ownership

○ Own the venue, supplier and equipment strategy across all Pinnacle activity.

○ Negotiate and manage contracts, hire agreements and service providers.

○ Hold the operations budget and report actual against forecast to the COO.

2.  Delivery

○ Execute the operational plan for scheduled activity: set-up, delivery and pack-down.

○ Act as the on-site operational point of contact during sessions and events.

○ Complete the operational checklist for every activity, every time.

3.  Equipment & inventory

○ Maintain the inventory: track, store, clean and repair equipment.

○ Flag replacement needs before something fails mid-session.

○ Manage transport and storage logistics.

4.  Risk & compliance

○ Own risk assessments, insurance, licensing and site health and safety.

○ Ensure safeguarding requirements are practically met wherever we operate.

○ Maintain contingency plans for venue loss, equipment failure and staffing gaps.

5.  Records & improvement

○ Keep accurate records of bookings, costs and attendance.

○ Document how we run things, so a new volunteer can follow the process unaided.

○ Remove recurring friction rather than firefighting the same problem each month.

What we're looking for

● Organised, hands-on and practical — you plan it and then you do it.

● Reliable; people are depending on you being there.

● Confident negotiating with suppliers and holding them to terms.

● Comfortable with budgets and record-keeping as well as physical set-up.

● Based in Birmingham with regular evening and weekend availability.

● Health and safety or facilities experience, and a full driving licence (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.