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Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.
Volunteers play a key role in the provision of vital services to our clients.
Could you prevent loneliness and isolation in your community and become a befriender?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key responsibilities
Your role will include, but is not restricted to the following tasks:
Skills required
No qualifications or volunteering experience is required; however, the below skills are essential:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Health Walk Leader, you will play a key role in supporting our residents to become more active and improve their wellbeing through social walks!
Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.
You’ll help lead short, safe, and friendly group walk, especially for those who may be inactive, recovering from illness, or looking to improve their physical and mental health.
You will:
·Plan and lead regular health walks in your local area
·Welcome and support all participants, ensuring a positive and inclusive atmosphere
·Carry out basic safety checks and risk assessments for walk routes
·Encourage conversation and connection among walkers
Monitor attendance and report back to the coordinator as required
Skills required:
·First Aid Qualification
·Friendly, approachable, and reliable
·Good communication and people skills
·An interest in walking and promoting healthy lifestyles
·Able to walk at a steady pace for 30–60 minutes
What we offer:
·A full induction to the role and site will be provided
·Access to communal garden area and nearby fields for outdoor activities
·You will be required to undertake mandatory e-learning and a menu of optional training will be made available
·Ongoing supervision and support from your line manager
·Travel expenses reimbursed (if applicable).
·Access to events, networking, and training and development opportunities.
Please note, that you will be required to undergo a DBS check and we will require details of 2 x referees.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
A Peer Mentor is a volunteer who has experienced similar challenges and experiences as the person they are supporting. Being a peer mentor is seen as a positive and secure way to progress towards education, work, or employment.
Volunteers who take on peer support roles can feel empowered, have a greater confidence and a more positive sense of identity.
Could you provide an authentic voice that our clients can relate to?
· Do you have 1-2 hours a week to support a client
· Can you inspire others, give them hope through self-disclosure and by being an example of recovery?
· Build relationships based on trust, acceptance, understanding and an empathy from a shared lived experience?
· Can we rely on you to tap into your own experiences to help us identify barriers and gaps in our services and how we can be improving and identify good practice?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key Responsibilities:
· Inspiring service users by using your own life experiences and by being a positive role model
· Providing a safe sounding space, listen in a non-judgemental way
· Helping to improve wellbeing, confidence, and independence by exploring activities that promote this
· Assist service users to engage with formalised support
· Attend appropriate training and development opportunities as required
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The 'Online Seller' will be required to coordinate the end to end process of itemising and uploading the items on online reseller sites (i.e. facebook marketplace, ebay, vinted), packing up items, and managing all communication and item exchange with interested buyers to maximise the funds from sales as much as possible. The items will be dropped off to you to coordinate pick up with buyers, and therefore we are looking for volunteers that are London based only and have the space to store small items (clothing, books, ornaments etc).
We are looking for people who ideally have previous experience selling items online and understand how online marketplaces like facebook and ebay work. We are also looking for volunteers who are highly organised, with strong written communication skills, in order to deal with buyers throughout the process.
This role will help raise vital funds for PINTs work and is a great chance to give time back to supporting an amazing grassroots charity. However there is commission avaliable of up to 50% per item of the profit made.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build technology that actually changes lives.
We’re looking for a Senior Developer to join the team behind Unify Giving.
Unify Giving is building technology that helps people support verified individuals experiencing homelessness, domestic abuse, poverty and other forms of vulnerability through direct, transparent digital giving.
We’re a small team with a big vision and we’re looking for someone who wants to use their skills to help build products with genuine social impact.
What you’ll be doing
• Working alongside our product and leadership team
• Helping shape technical architecture and future product direction
• Supporting feature development across web and mobile platforms
• Contributing ideas, not just code
• Helping us build scalable technology that can reach thousands of people
We’re looking for someone who
• Has strong experience as a software engineer or senior developer
• Enjoys solving complex problems
• Is comfortable working in a startup environment
• Believes technology can be a force for good
• Can commit a few hours per week
What you’ll get
• Real ownership and influence over the product
• Experience working on meaningful social impact projects
• A chance to build alongside founders, designers and volunteers from around the world
• References and recognition for your contribution
• The opportunity to help shape something from an early stage
If you’ve ever wanted your technical skills to contribute to something bigger than another dashboard or marketing platform, we’d love to hear from you.
Connecting donors directly with individuals expriencing homelessness.

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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
The gardening and growing volunteer will support our accommodation sites in maintaining their outdoor spaces at our sites across Hertfordshire and Bucks including
Brindle Court, Watford
Northgate End, Bishop's Stortford
Our smaller sites in Stevenage, Hoddesdon and Hemel Hempstead
Crest Rd, High Wycombe
Detailed description
Having access to a secure garden or outdoor area can be crucial for providing opportunities to socialise and relax, which can be invaluable for the mental well-being of our residents.
The gardening and growing volunteer will support our accommodation sites in maintaining their outdoor spaces, including:
·Weeding
·Sweeping
·Pruning
·Clearing leaves and large twigs
·Watering plants
·Planting bulbs and tidying up flower beds
We would love for this to be an opportunity to involve our residents and potentially lead a gardening activity with them, equipping them with knowledge and skills to maintain their own green spaces in the future.
You will need:
A full induction to the service and specific site will be provided as well as access to training and events throughout the year!
Some sites have basic tools however any additional tools and material required can be discussed with your volunteer manager .
What volunteers need:
You will be required to under go a Disclosure and Barring Service check and provide details of 2 x referees
What we will provide to volunteers:
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Content Creator
Guardian Light Foundation (GLF) & Guardian Light Enterprises Ltd (GLE)
Role Type: Volunteer
Location: Remote / Flexible
Reports to: Board Of Director - Marketing & Communications Lead
About Us
Guardian Light Foundation (GLF) is a mission-driven charity supporting vulnerable and homeless children who have experienced abuse and hardship. Guardian Light Enterprises Ltd (GLE) supports this mission through sustainable initiatives and services.
Role Purpose
We are seeking a creative and committed Volunteer Content Creator to help raise awareness, engage our audience, and grow our online presence across both GLF and GLE platforms.
Key Responsibilities
Create engaging content for social media (posts, captions, short videos, graphics)
Support content planning in line with campaigns and key messages
Share impactful stories (while maintaining confidentiality and safeguarding standards)
Assist in growing audience engagement across platforms (e.g. Instagram, TikTok, LinkedIn)
Maintain a consistent tone and brand voice
Work collaboratively with the marketing team
Skills & Experience
Strong creativity and attention to detail
Basic experience with content creation tools (e.g. Canva, CapCut, or similar)
Good written communication skills
Understanding of social media platforms and trends
Passion for making a positive impact
Safeguarding & Compliance
Must adhere to safeguarding and confidentiality policies
An Enhanced DBS check may be required
What You’ll Gain
Valuable experience in marketing and content creation
Opportunity to build a professional portfolio
Be part of a meaningful cause making real impact
Flexible, remote volunteering
How to Apply
Please submit a short introduction and any examples of your work (if available).
Join us in giving a voice to those who need it most.
At Guardian Light Foundation, we restore hope for homeless children, teens and single parents scarred by abuse, harassment and homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Safeguarding Lead
Guardian Light Foundation (GLF) & Guardian Light Enterprises Ltd (GLE Ltd)
Role Type: Volunteer
Location: Remote / Hybrid (as required)
Time Commitment: Approximately 8–12 hours per month
Role Overview
The Volunteer Safeguarding Lead will be responsible for ensuring that Guardian Light Foundation and Guardian Light Enterprises Ltd maintain the highest standards of safeguarding for children and vulnerable individuals. This role is critical in creating a safe, compliant, and supportive environment across all services and activities.
Key Responsibilities
Develop, implement, and regularly review safeguarding policies and procedures
Act as the main point of contact for all safeguarding concerns or incidents
Provide guidance and support to staff and volunteers on safeguarding matters
Ensure all team members understand and follow safeguarding protocols
Manage and document safeguarding reports, ensuring appropriate action is taken
Liaise with external agencies (e.g. social services, local authorities) where required
Promote a culture of safety, accountability, and best practice
Requirements
Experience in safeguarding, social care, counselling, or a related field
Strong understanding of safeguarding legislation and best practices
Ability to handle sensitive situations with professionalism and confidentiality
Good communication and organisational skills
Commitment to the mission and values of GLF and GLE Ltd
Additional Information
An Enhanced DBS check will be required for this role
Training and support will be provided where necessary
This is a voluntary role, but it offers valuable leadership experience and the opportunity to make a meaningful impact
How to Apply
Please submit a short expression of interest outlining your experience and why you are interested in this role.
At Guardian Light Foundation, we restore hope for homeless children, teens and single parents scarred by abuse, harassment and homelessness.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Ootsider CIC
Hi, I’m John, the founder of The Ootsider. We are an West Lothian -based social enterprise on a mission to provide warmth, dignity, and comfort to those experiencing rough sleeping. Using a "buy one, give one" model, the profits from our premium, hand-made in Scotland outdoor robes directly fund the production of our bespoke, weather-proof, sleeping coats which we donate free to rough sleepers across the UK.
To help us scale our impact and protect more people from the harsh elements, we are looking for a superstar Volunteer Grant Writer & Fundraiser to join the team and help us secure vital funding.
Why You’ll Love Volunteering With Us
·Ultimate Flexibility: This role is 100% remote. Work from wherever you are comfortable, whenever suits you best.
·Low Time, High Impact: We’re looking for just 8 hours a month (approx. 2 hours a week). It easily fits around a full-time job, studies, or retirement.
·Direct, Tangible Impact: Every successful grant you write translates directly into more sleeping systems manufactured right here in Scotland and delivered to people who need them most. You will see the direct result of your hard work.
What You’ll Be Doing
Working directly with me, you will:
·Research Opportunities: Scout out trusts, foundations, and corporate grants that support homelessness, social enterprise growth, and Scottish community manufacturing.
·Craft Compelling Bids: Take The Ootsider’s proven impact story and weave it into persuasive, professional funding applications.
·Manage the Pipeline: Help keep a simple calendar of upcoming deadlines so we can plan our applications effectively.
What We’re Looking For
·A Passion for the Cause: You care about tackling homelessness and believe in the power of social enterprise.
·Strong Writing Skills: You can write clearly, persuasively, and concisely to meet strict word counts.
·Independence: You are comfortable working on your own initiative, managing your 8 hours a month effectively.
If this sounds like you, then please get in touch.
"Together we can achieve so much more". John
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unify Giving is a social impact platform on a mission to transform the way people support those experiencing homelessness and hardship. We are building technology that connects donors, businesses, charities, and vulnerable individuals in a transparent, dignified, and meaningful way.
Our platform is being built by a passionate community of volunteers, innovators, technologists, and social impact leaders who believe business can be a force for good.
As we continue to grow, we are looking for dedicated individuals to join our Sales & Partnerships Team.
Who We’re Looking For
This opportunity is ideal for:
• Experienced sales professionals between roles who want to stay active and build something meaningful.
• Aspiring sales professionals looking to gain real-world experience.
• Individuals returning to work after a career break.
• People who are passionate about helping others while developing valuable commercial skills.
• Self-motivated individuals who believe in loyalty, integrity, and long-term relationships.
Most importantly, we’re looking for people who genuinely care about making a difference.
What You’ll Be Doing
• Building relationships with businesses and potential partners.
• Introducing organisations to the Unify Giving mission.
• Helping secure merchant, corporate, and community partnerships.
• Identifying opportunities to grow our impact.
• Representing a platform focused on social good and innovation.
• Contributing ideas and helping shape our growth strategy.
What You’ll Gain
• Hands-on sales and business development experience.
• Mentorship and support from experienced founders and business leaders.
• The opportunity to build your professional profile and network.
• Meaningful references based on performance and contribution.
• Experience working within a fast-growing social enterprise and technology platform.
• The satisfaction of helping create real social impact.
Our Culture
At Unify Giving, we believe loyalty works both ways.
We understand that many talented people are facing difficult circumstances in today’s job market. We value commitment, effort, honesty, and character above polished CVs.
If you join our team, you’ll be treated with respect, supported in your development, and given opportunities to grow alongside the organisation.
We’re not simply looking for salespeople.
We’re looking for people who want to be part of a movement that combines technology, business, and compassion to help humanity.
Interested?
Connecting donors directly with individuals expriencing homelessness.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for enthusiastic volunteers who are passionate about physical activity and community wellbeing.
Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.
You will play a key role in promoting healthy lifestyles by delivering fun, inclusive, and accessible physical activity sessions for people of all ages and abilities.
We would welcome qualified instructors from a range of activities such as:
·Boxercise
·Yoga
·Pilates
·Dance
·Football
·Basketball
·Circuit Classes
·Supported Gym workouts
However if you have another sport or activity that you would like to offer our residents, please get in touch!
This role offers a dynamic and rewarding opportunity to inspire and mentor vulnerable residents, contributing to their health and personal growth. Your commitment to excellence in coaching and resident engagement will not only enhance your professional skills but also make a significant impact on the community.
You will :
·Plan and lead, safe, engaging fitness sessions for small groups of residents
·Adapt exercises to suit varying levels of mobility, ability, and health conditions.
·Monitor participants' safety and wellbeing during sessions.
·Encourage participation and build confidence through motivation and support.
·Log attendance and feedback as required.
·Work in line with safeguarding, health and safety, and risk assessment protocols.
Skills required:
·Recognised Fitness Qualification, Exercise Class Qualification or Sports Qualification, recognised in the UK
What we will provide:
·Access to communal garden area and nearby fields for outdoor activities
·Access to a small internal gym (bench, weights, exercise equipment)
·You will be required to undertake mandatory e-learning and a menu of optional training will be made available
·Ongoing supervision and support from your line manager
·Travel expenses reimbursed (if applicable).
·Access to events, networking, and training and development opportunities.
Please note, you will be required to undergo a DBS check and we will need details of 2 x referees.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Created and facilitated by Crisis Skylight Brent, Voices for Homeless is a peer-led group based on the simple truth: people with lived experience know what needs to change. Their insight, resilience and creativity are essential to creating solutions that actually work. The group ranges from the actively homeless, people who have been homed and people with past and present alcohol and drug dependency.
We are seeking an Activities Assistant Volunteer to support with the running of the group. The successful candidate will be passionate about co-production, be dynamic in their work and be able to think creatively and innovatively about solutions to ending homelessness. You will be working alongside the Co-production and Partnerships Co-ordinator who will offer direct support and supervision. Due to the specific nature of the role, we particularly encourage people with lived experience of homelessness to apply, however the role is open to all.
What will I be doing?
Tasks you may support with include:
Planning
Delivery
You will work closely with the tutor/ leads who will have an understanding of the needs and learning outcomes required for the session.
What do I gain?
There is no feeling like knowing you have played a part in helping someone to end their homelessness and in this role you will be helping individuals to improve their wellbeing so they are able to achieve this. You will be part of a team committed to ending homelessness and ensuring that not only do our members end their homelessness, but they have the skills to sustain that and their wellbeing. You will also have the satisfaction of putting your skills and experience to use in an impactful way as well as opportunities to challenge and develop yourself. You will have opportunities to undergo appropriate learning as well as to connect with other volunteers and colleagues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking committed individuals to join our Management Committee, supporting the strategic oversight and governance of Help4Homeless.
This is a voluntary leadership role responsible for ensuring the charity operates effectively, ethically, and in line with its mission to support people experiencing homelessness in Peterborough.
Management Committee members carry out trustee-style responsibilities, providing oversight, guidance, and accountability for the organisation, without being part of day-to-day operations.
Key Responsibilities
Please Note
Although this role is titled Management Committee Member, it carries responsibilities equivalent to a trustee position, including governance, oversight, and accountability. The committee collectively ensures the organisation is well-managed and acting in the public interest.
Location
On-site / Hybrid – Peterborough, UK
Working Hours
Approx. 2–6 hours per month (including meetings and review responsibilities)
Expenses
Reasonable expenses may be covered where agreed in advance.
Reports To
Collective responsibility as part of the Management Committee
Works Alongside
Skills & Experience
Important Governance Note
Help4Homeless is currently transitioning from an informal community group into a more structured organisation. Management Committee members will play a key role in shaping governance, policies, and long-term sustainability.
Why Join Us
This is an opportunity to help shape a growing grassroots charity making a direct impact in Peterborough, ensuring that every donation goes directly toward supporting people in need.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Our Time
Our Time is the only UK charity dedicated to improving the lives of children growing up with a parent who has a mental illness.
Around 4 million children in the UK are affected, yet there is still no dedicated national support for this group. For over 20 years, Our Time has been making sure these children aren’t overlooked. We work across a child’s whole support network, offering training for professionals, resources for schools, and safe, welcoming spaces for families through our unique KidsTime Workshops.
Our mission is to break the cycle of intergenerational mental ill health by supporting and empowering children to live confident, connected, and emotionally healthy lives. We’re a small team with a big mission, and we’re always looking for passionate people and partners to help us reach more children and families.
About the “I Wish” campaign
Launching in September 2026 and running through to Mental Health Awareness Week 2027, “I Wish” is an ambitious awareness raising campaign. People with lived experience of parental mental illness share, in their own handwriting, in their own words, the one thing they wish an adult had known, asked, or done. The photograph series creates a powerful visual campaign that calls professionals to act and invites everyone to listen.
The campaign aims to:
• Reach new audiences and reduce stigma around parental mental illness
• Drive teachers and education professionals to sign up to Our Time’s training and school support services
• Build a cohort of committed schools across the academic year
• Generate national and education press coverage using compelling human stories backed by statistics
• Engage the wider public, supporters and donors
The role
We are looking for a PR-savvy volunteer to support around media outreach for the I Wish campaign launch. Working closely with Our Time’s Communications Lead, you will help us get this campaign in front of the journalists and editors who can amplify it; from education press to national human interest desks.
This is a hands-on, delivery-focused role. The campaign has a clear press release angle, strong statistics, and compelling human stories ready to go. We need someone to help us pitch them effectively.
What you’ll be doing
Building the media database
• Research and compile a tailored media list covering our priority target outlets: education press (TES, SecEd, Schools Week, Headteacher Update), national titles (Guardian Education, BBC, i paper), parenting media (Mumsnet, Netmums, Mother & Baby), mental health charity sector press, and relevant regional outlets
• Identify the right individual contacts (journalists, editors, and news desks) for each outlet and audience
• Maintain and organise the database so it is clear, up to date, and easy for the team to use going forward
• Access to Cision, Vuelio, or a similar media database is a significant advantage for this part of the role
Preparing pitches
• Working with the Communications Lead, develop tailored pitch angles for different outlets and audiences. For example, a data-led pitch for education press versus a human-interest pitch for national titles or parenting media
• Draft pitch emails and follow-up copy that is concise, compelling, and campaignready
• Help prepare supporting materials including ambassador story profiles and key statistics for journalists
Pitching and follow-up
• Send pitches to target journalists and editors, ahead of the campaign embargo lift (approx. 1–5 September 2026)
• Manage follow-up contact in a timely and professional way
• Track responses and coverage, flagging interest and opportunities to the Communications Lead
• Support any requests for interviews or additional information from media contacts
Who we’re looking for
We’d love to hear from you if you have:
• Experience in PR, journalism, communications, or a related field; agency, in-house, or freelance all welcome
• A good working knowledge of the UK media landscape, particularly education, national, and/or charity sector press
• Strong written communication skills and confidence drafting pitches and press materials
• A systematic, organised approach to building and maintaining media lists
• Access to Cision, Vuelio, or a similar media intelligence tool (desirable but not essential, we can work together on this if not)
• An interest in mental health, children’s wellbeing, education, or the charity sector
• Availability from August 2026, with the ability to commit through to October 2026
You don’t need to have volunteered for a charity before. What matters most is your PR instinct, your ability to craft a pitch, and your willingness to get stuck in.
What you’ll get in return
• The chance to work on a powerful campaign with real social impact
• Hands-on experience working with a small, dedicated charity team
• A named credit and reference on request
• Flexibility to fit the role around your existing commitments
• The knowledge that your work directly helps more children of parents with mental illness feel seen and supported
Time commitment
We’re asking for up to one day per week across August and September 2026, with the possibility of lighter-touch support continuing through to Mental Health Awareness Week in May 2027. That said, we know schedules vary, if you have more or less time available, but are keen to get involved, we'd love to chat. We’re happy to be flexible and work around what’s realistic for you
How to apply
Please get in touch with a brief note about your background and why this role appeals to you. We’d also love to hear if you have access to any media database tools. Applications are reviewed on a rolling basis. We hope to have someone in place by late July / early August 2026.
In your covering letter, please include a brief description about your motivation for applying for this volunteer role and how your experience aligns with it.
Our mission is for every child in the UK, who has a parent with a mental illness, to find the support they need, as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About IRMO
IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People - and a cross-cutting area - Advocacy, Research, Policy Mapping and Campaigning.
About our Education, Training and Employment Programme
Our comprehensive Education, Training and Employment (ETE) programme runs various activities to improve our beneficiaries' social and cultural integration in the UK. These activities include 12-week English for Speakers of Other Languages (ESOL) courses for adults and online conversation classes.
We also deliver one-to-one employment support, mentoring, vocational training, and workshops on a range of topics to support the Latin American community in navigating the UK system. Additionally, our volunteer scheme provides volunteers with valuable work experience to enter London’s competitive job market. As well as being integral to the smooth running of our organisation, the scheme helps volunteers to develop their skills by working in a multicultural, collaborative and inspiring environment.
About the role
We are looking for a motivated and organised volunteer to support the ETE Programme Assistant in ensuring the smooth day-to-day running of the programme. This is a great opportunity to gain experience in administration, programme coordination, and community services.
The volunteer will play a key role in helping the ETE team stay organised, efficient, and responsive to the needs of service users and staff. This role supports the ETE Programme Assistant in delivering high-quality services, contributing to the overall impact and effectiveness of the programme.
Main tasks and responsibilities
Assist with general day-to-day administrative tasks to support the organisation of ESOL classes, level assessments and events
Communicate with service users, including responding to and monitoring general enquiries via WhatsApp and email
Send reminder messages for classes, assessments, or events
Support with data entry as well as managing and updating databases, including attendance registers and service user contact information
Support outreach activities, including distributing flyers, posters and informative material both online via social media and in-person to key community hubs such as libraries, shops, cafés and churches
Assist with updating, uploading and printing materials related to ETE activities
Help with any other tasks requested by the ETE Programme Assistant
We are looking for
Fluency in English and Spanish (written and spoken); knowledge of Portuguese is an advantage
A flexible and enthusiastic person who is confident in working in a multicultural and multilingual environment
Good IT skills, including in using Microsoft and Google suite packages, Word, Excel, PowerPoint, and databases
Good interpersonal and communication skills with attention to detail
A caring, sensitive and non-judgemental manner
Knowledge of how to deal with sensitive and confidential information
Ability to learn quickly and adapt to CRM systems
Good organisational and time management skills
Ability to work both independently and as part of a team, without constant supervision
Interest in education, employment support, or community work
Understanding of issues facing Latin American migrants in the UK
Additional requirements
Two references from current/previous employers
Basic DBS Check (completed through IRMO)
Safeguarding Level 1 certificate (completed through IRMO)
One month trial period
Benefits of volunteering at IRMO
You will get the opportunity to help others and to give back
You will learn new skills and gain experience working in a multicultural, cooperative and inspiring environment
You will contribute to the Latin American Community and increase your knowledge of the situation of Latin American migrants in the UK
You will gain valuable experience and strengthen previous skills to help prepare yourself for the UK’s competitive job market
You will enhance your CV and get references (after a 3-month period) for further support with employability
You will have the opportunity to participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
You will receive regular supervision and support
At IRMO, we are committed to fostering a diverse and inclusive environment. We actively encourage applications from individuals with protected characteristics, including race, ethnicity, gender, sexual orientation, disability, and age.
We particularly invite Latin Americans, those who identify as members of underrepresented and marginalised communities, and individuals with lived experience of the immigration and asylum system, to reflect the community we serve.
We are dedicated to ensuring accessibility in our recruitment process and volunteer opportunities. If you have specific accessibility needs, please let us know, and we will make necessary accommodations.
THANK YOU FOR YOUR SUPPORT
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.