Humanitarian operations officer volunteer roles in Birmingham

• Volunteer Role - Commission-Based Model
• Remote/Global/Executive Leadership role
• 10hrs a week

About Project Yananai

Project Yananai is a global non-profit headquartered in the United Kingdom, with Affiliate Entities and Management Teams in India, South Africa, Zambia, and Zimbabwe. Our mission is to inspire and empower individuals and communities by fostering enduring relationships, enhancing sustainable skills, and delivering compassionate humanitarian aid. We are dedicated to nurturing resilient societies that are self-sufficient, spiritually fulfilled, and equipped to break cycles of poverty.

Strengthen Leadership. Enable Mission Continuity. Drive Global Impact.

Project Yananai is entering an exciting phase of growth. Registered in the UK, with operations across India, South Africa, Zambia and Zimbabwe, we are building an organisation focused on empowering individuals and communities, strengthening sustainable livelihoods and delivering compassionate humanitarian support.

We are now seeking an exceptional Deputy Chief Executive Officer (DCEO) to join our Global Executive Leadership Team and work in close partnership with the CEO.

This is a newly created role for a senior leader who can operate comfortably at both strategic and operational level — someone who can help turn ambition into execution, bring clarity across a growing organisation and provide confident leadership when the CEO is unavailable.

You will be much more than a traditional deputy. You will be a trusted partner to the CEO, a strategic integrator across the executive team and an ambassador for Project Yananai externally.

The opportunity

As DCEO, you will provide the leadership capacity and organisational resilience needed to support Project Yananai through its next stage of development.

You will partner with the CEO to translate our Strategic Growth and Impact Plan into clear priorities, ensure that those priorities are delivered across the organisation and help connect our executive functions around shared goals.

When required, you will step into the CEO's responsibilities, providing continuity of leadership and representing the organisation with confidence to donors, partners, government bodies, media and other key stakeholders.

This is an opportunity to have genuine organisational influence at a pivotal moment — helping shape how a growing international non-profit operates, leads and delivers impact.

What you will do

• Act as the CEO's senior deputy and assume executive responsibility during periods of absence, including strategic decision-making, external representation, oversight of programmes, finance and compliance, and leadership of the Global Executive Leadership Team.
• Turn strategy into execution
• Work alongside the CEO to translate organisational vision into practical priorities, milestones and actions — ensuring that strategic commitments become measurable results.
• Drive alignment across the executive leadership team, working across Advancement, People & Governance, Finance, Mission Operations and Communications to remove silos and ensure teams are working towards common objectives.
• Monitor organisational performance against KPIs and strategic objectives, identify bottlenecks and risks, and help ensure that plans are delivered effectively, on time and within budget.
• Represent Project Yananai with major donors, partners, government stakeholders and other external audiences. Build trusted relationships that strengthen our mission, reputation and fundraising potential.
• Work alongside the Chief People & Governance Officer and Global General Counsel to support strong governance, risk management and compliance across our international operations.
• Help create a culture of collaboration, accountability and innovation. Mentor senior leaders, support succession planning and champion diversity, equity and inclusion across the organisation.

Who we are looking for

We are looking for a seasoned executive, rather than simply an experienced functional leader.

You will ideally bring 10–15+ years of senior leadership experience within the non-profit, international development or humanitarian sector, together with a track record of leading organisations through growth, transformation or complexity.

You will be able to demonstrate:

• Experience operating at executive or enterprise leadership level.
• A proven ability to deputise for a CEO or assume full executive responsibility when required.
• Experience leading across multiple countries and cultures, ideally with exposure to Africa and/or South Asia.
• Strong strategic and operational leadership, with the ability to move seamlessly between big-picture thinking and execution.
• A sophisticated understanding of governance, risk and compliance within an international non-profit environment.
• Strong fundraising and partnership instincts, with the credibility to engage senior donors and high-value partners.
• Strong financial and commercial acumen, including experience overseeing budgets of £5m+.
• Exceptional communication, influencing and stakeholder-management skills.
• The emotional intelligence and resilience to lead through uncertainty, change and organisational growth.
• Experience with French, Portuguese or relevant local languages would be advantageous.

The leadership qualities that matter

• Beyond experience and credentials, we are looking for someone who brings judgement, humility and integrity.
• You will be comfortable making difficult decisions, calm when circumstances are challenging and able to bring people with you through change.
• You will be a natural mentor and coach — someone who invests in developing other leaders rather than simply directing them.
• Most importantly, you will have a genuine commitment to community-led development, breaking cycles of poverty and creating lasting peace and prosperity, together with alignment with Project Yananai's values and mission.
• A bachelor's degree is required; an advanced degree such as an MBA, MPA, MPhil or equivalent is desirable.

Why Project Yananai?

This is not an opportunity to simply inherit an established structure. You will help build it!

You will join at a pivotal stage in Project Yananai's development, working directly with the CEO, Global Executive Leadership Team and Board to strengthen the organisation and prepare it for its next phase of growth.

You will have the opportunity to:

• Shape organisational strategy and its execution.
• Work across an international, multi-country organisation.
• Influence the development of a growing executive leadership team.
• Represent Project Yananai with significant external stakeholders.
• Strengthen organisational resilience, governance and performance.
• Contribute directly to programmes and initiatives designed to create lasting social impact.
• Work remotely with international travel as required.
• Develop your own executive leadership experience within a growing global organisation.

Project Yananai is an equal opportunity organisation. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. We encourage applications from people of all backgrounds and cultures. Project Yananai is a UK registered charity number 1209060.

Fundraisers

Remote | Minimum 10 Hours per Week | Commission-Based Agreement

Help Secure the Funding That Will Transform Lives

Are you an experienced fundraiser, business development professional, partnerships manager, sales professional or marketer with a proven ability to build relationships and generate new income opportunities?

Do you want to use your skills to help transform lives while being rewarded for the funding you successfully secure?

Project Yananai is seeking ambitious, proactive and results-driven Fundraisers to join our growing global Advancement team. We're looking for people who can identify opportunities, build strong relationships and convert them into sustainable funding that enables our programmes to create lasting social impact.

Working alongside our Chief Advancement Officer and Deputy Chief Advancement Officer, you'll play a key role in securing the funding needed to expand our work across India, South Africa, Zambia and Zimbabwe. This role is offered on a Commission-Based Agreement, rewarding individuals for the funding they successfully secure.

About Project Yananai

Project Yananai is a global non-profit headquartered in the United Kingdom, with Affiliate Entities and National Management Teams in India, South Africa, Zambia and Zimbabwe. Our mission is to inspire and empower individuals and communities by fostering enduring relationships, enhancing sustainable skills and delivering compassionate humanitarian aid. Rooted in Christian values, we are dedicated to nurturing resilient societies that are self-sufficient, spiritually fulfilled and equipped to break cycles of poverty.

Our integrated Theory of Change combines three interconnected programmes that work together to create lasting impact:
• The Journey – strengthening families through relationship education.
• Community Learning Hubs – delivering digital literacy, vocational skills and entrepreneurship programmes.
• Humanitarian Relief Operations – providing emergency assistance while creating pathways to long-term development and self-reliance.

Key Responsibilities

·Research and identify funding opportunities from trusts, foundations, institutional donors, corporate partners and philanthropic organisations.

·Build and maintain relationships with prospective funders, partners and supporters.

·Develop compelling grant applications, funding proposals and sponsorship opportunities.

·Generate new fundraising leads through networking, outreach and relationship building.

·Manage funding opportunities from initial prospect through to successful award.

·Work collaboratively with programme teams to develop high-quality funding proposals.

·Maintain an active pipeline of funding opportunities using our CRM and AI-powered fundraising platform.

·Represent Project Yananai professionally with donors, corporate partners and external stakeholders.

·Contribute ideas and initiatives that help grow Project Yananai's fundraising capability.

·Support donor stewardship and help build long-term funding relationships.

About You

·You may come from a charity fundraising, business development, partnerships, sales, account management, corporate relationship management or marketing background.

·A proven ability to generate income, win new business, secure funding or develop strategic partnerships.

·Excellent relationship-building and networking skills.

·Strong written and verbal communication skills.

·Confidence engaging with senior stakeholders and decision-makers.

·A proactive, self-motivated and target-driven approach.

·Excellent organisational and time management skills.

·A genuine passion for creating positive social impact.

·Previous fundraising or grant-writing experience is advantageous but not essential. We welcome applications from professionals with transferable experience in generating revenue, developing client relationships or securing commercial opportunities.

What We Offer

·The opportunity to help build an ambitious international charity from the ground up.

·Work alongside experienced leaders in fundraising and international development.

·Access to AI-powered fundraising technology that identifies potential funding opportunities and qualified leads.

·Flexible remote working.

·A transparent Commission-Based Agreement that rewards your success.

·The opportunity to make a tangible difference to communities around the world.

Project Yananai is committed to creating an inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences and cultures.

Project Yananai is a UK Registered Charity (No. 1209060).

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.