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Norwich, Norfolk (On-site)
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Based right in the heart of the city, Shopmobility is a vital and much loved service for all of our customers. A place where they know they will be listened to, treated with dignity and provided with the best assistance we can offer them, to live their lives independently.
Equal Lives is a user led Disabled People's Organisation and we're really proud of Shopmobility! It's the part of our organisation which is people facing, the part where our staff and volunteers get to represent us and interact with our customers on a daily basis. So, it's vital that we have the right people on hand and that's where you come in!
If you've got a passion to help the Disabled community by empowering them to live the life they deserve, then you're our kind of person. We're looking for those compassionate individuals who want to help others, who are happy to give a few minutes to listen to someone's story, to ask how their day was and to support them in working out the best solutions to suit their needs.
Shopmobility is a scheme that supports people to hire mobility aids during their visit to the city. We're based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with all aspects of the day-to-day running of the shop.This is a great opportunity to volunteer, build your skills and meet new people!
Role overview:
As is typical of working with the community, no one day is the same. As such, the role may include, but is not limited to:
- Opening the site ready for business and helping to prepare the shop
- Closing the shop at the end of the day
- Greeting customers and acting as a friendly, supportive and welcoming face
- Supporting customers to work out what they need, and to hire the equipmen
- Keeping the site looking presentable and welcoming
- Handling cash and taking card payments
- Supporting people to sign up as Shopmobility members and to join Equal Lives as members
- Responding to queries on social media, email and telephone
- Taking future bookings for the equipment
- Cleaning and maintenance of vehicles when they’re returned
- Marketing and promoting the shop
- Some other occasional ad hoc tasks as required
We’ll give you:
- Comprehensive training, including Customer Service, GDPR, Safeguarding and Data Protection
- The opportunity to choose your days and hours (within our opening times of Tuesday to Friday)
- An accessible city centre location
- A variety of activities to challenge you and develop your skills
- The opportunity to take on additional responsibilities as you gain experience
- Specific tasks focusing on the skills you want to gain
- A friendly and supportive team of staff and volunteers
- A mapped out plan of personal development to help you evidence your professional progression
You will be doing really important work with this role, supporting those with mobility issues access the City to lead more independent lives. This opportunity gives you a fantastic chance to learn and develop great transferable skills.
If you are looking for a volunteer role which gives you the chance to make a real difference to people's lives, this role could be for you.
Volunteering Arrangements
The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.
All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.
New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff
Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details.
Volunteers are required to adhere to the organisation’s policies and practice guidelines.
Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs.
Person specification
- Honesty
- An ability to be empathic, whilst maintaining professional boundaries
- Reliability, and only committing to a level of volunteering which is realistic
- Good interpersonal skills
- The ability to be non-judgemental
- Good verbal and written communication skills
- Excellent listening skills
- Commitment to attend training courses and team meetings
- Ability to follow organisational policies and procedures including safeguarding, data protection and health and safety
- Dedicated to the empowerment of Disabled people
Organisation
Equal Lives
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We strive to remove disabling barriers, empowering Disabled people to have choice and control in their lives.
Refreshed on: 20 February 2026
Closing date: 06 April 2026 at 12:21
Tags: Campaigns, IT, Advocacy, Retail / Sales, Customer Service, Operations, Autism, Blind, Customer support, Data Entry, Database Management, Deaf, Dementia, Employment, Engagement / Outreach, Facilities, Health / Medical, Health and Safety, Learning Disability, Mental Health
The client requests no contact from agencies or media sales.
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London, Greater London (Hybrid)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
VOLUNTEER HEAD OF FUNDRAISING & PARTNERSHIPS
Join SUNSHINE — Bringing Connection, Joy, Community Spirit and SUNSHINE to Every Neighbourhood
WHO WE ARE
SUNSHINE is a start‑up loneliness charity at the very beginning of its journey — a modern, volunteer‑powered movement bringing people together through simple, meaningful activities that spark connection, build confidence, and spread joy.
Our work reflects the diversity of London — its cultures, communities, and neighbourhoods.
We don’t rely on a building or a centre. We go where people already are — parks, libraries, cafés, community halls, online spaces, neighbourhood corners. Wherever people gather, we show up with warmth, welcome, and community spirit.
Loneliness affects people of all ages and backgrounds, often silently.
We’re building a future where every neighbourhood feels connected, supported, and full of opportunities for people to grow, contribute, and belong. If you believe in people, community, and the power of small moments to create big impact, you’ll feel right at home here.
WHAT WE DO
SUNSHINE will be delivering free and low‑cost community‑led activities that help people connect, learn, and thrive, including:
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Social groups and pop‑up events
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Health and wellbeing sessions
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Skills workshops (digital, creative, financial, employment readiness)
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Family‑friendly activities
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Neighbourhood outreach in underserved areas
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Volunteer‑led community projects
Everything we do is shaped by local voices and powered by volunteers — bringing connection, joy, and community spirit to the places people already love.
OUR APPROACH
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Local — We go where people already are.
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Inclusive — Everyone is welcome.
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Flexible — We adapt to community needs.
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Volunteer‑Powered — People make this possible.
THE ROLE — VOLUNTEER HEAD OF FUNDRAISING & PARTNERSHIPS
We’re looking for a Volunteer Head of Fundraising & Partnerships to help build the relationships, resources, and opportunities that will allow SUNSHINE to grow and thrive.
This is a strategic and creative leadership role for someone who loves connecting with people, spotting opportunities, and building partnerships that make real community impact possible.
You’ll help shape our fundraising approach from the ground up — keeping it simple, human, ethical, and rooted in community spirit.
As our Volunteer Head of Fundraising & Partnerships, you will:
1. Lead Fundraising Strategy
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Develop a light‑touch, achievable fundraising plan for a start‑up charity.
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Explore diverse income streams — community fundraising, small grants, local business support, individual giving, and creative campaigns.
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Ensure fundraising reflects our values of inclusion, kindness, and accessibility.
2. Build Partnerships
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Develop warm, meaningful relationships with local organisations, businesses, and community groups.
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Identify opportunities for collaboration, sponsorship, shared spaces, and in‑kind support.
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Represent SUNSHINE with confidence, warmth, and community spirit.
3. Support Volunteer Fundraisers
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Help volunteers feel confident running small fundraising activities.
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Create simple resources and guidance to make fundraising easy and enjoyable.
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Celebrate successes and build a culture of gratitude and recognition.
4. Work with Leadership
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Collaborate with the Founder/CEO and volunteer leads to align fundraising with our growth.
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Help ensure our services and programmes have the resources they need to flourish.
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Champion our values and embed them in every partnership and fundraising decision.
This role is perfect for someone who:
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Loves people, relationships, and community.
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Enjoys connecting with partners and spotting opportunities.
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Has experience in fundraising, partnerships, business development, or community engagement — or is excited to grow into it.
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Thrives in start‑up environments where you can build things from scratch.
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Values ethical fundraising and community‑powered change.
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Wants to help reduce loneliness and strengthen neighbourhoods.
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Believes in the power of small moments to create big impact.
Time commitment is flexible and can fit around your life. We welcome people from all backgrounds and experiences — especially those with lived experience of the communities we serve.
WHY IT MATTERS
Loneliness is one of the biggest challenges facing our communities today. Too many people feel disconnected, unseen, or without a place to belong.
SUNSHINE exists to change that.
By joining us as our Volunteer Head of Fundraising & Partnerships, you’ll help build the relationships and resources that make our work possible — from pop‑up events to wellbeing sessions to neighbourhood outreach.
Your leadership will directly shape the future of a movement powered by volunteers, rooted in kindness, and committed to bringing connection, confidence, joy, and community spirit to every neighbourhood.
Together, we can bring SUNSHINE to every corner of our communities.
Organisation
SUNSHINE
View profile
Non Charity Employer
11 - 20
Non Charity Employer
11 - 20
SUNSHINE is a small grassroots charity that works to reduce loneliness & help people feel more connected: through projects, partnerships & community
Posted on: 25 February 2026
Closing date: 16 March 2026 at 17:00
Job ref: SUNSHINE HEAD OF FUNDRAISING - 0226
Tags: Campaigns, Communications, Fundraising, Marketing, Project Management, Content Writing / Copywriting, Engagement / Outreach, Monitoring and Evaluation, Partnerships, Strategy, Community Fundraising, Corporate Fundraising, Direct / Supporters, Individual Giving, Major Donor, Regional Fundraising, Trusts / Foundations, Digital Fundraising, Grants, Governance / Management
The client requests no contact from agencies or media sales.
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