Investigations lead volunteer roles in Manchester
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Purpose: To coordinate and deliver high-quality, person-centred clinical and care support for AuDHD UK beneficiaries, ensuring compliance with clinical guidelines, robust risk management, and effective navigation of care, funding, and safeguarding processes.
Location: Remote (UK-based preferred)
Reports to: Care Coordinator
Commitment: Flexible, part-time (details negotiable)
Role: Unpaid volunteer position
This role is subject to an Enhanced Adult DBS check - you must meet our eligibility requirements to be considered (must be a current UK resident and have been for the last 5 years). You must also have your own personal computer/laptop to work from.
Key Responsibilities
Clinical Guideline Compliance
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Support the Care Coordinator in implementing and maintaining up-to-date clinical guidelines, ensuring all activities align with best practice.
Beneficiary Safeguarding and Referral
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Conduct comprehensive risk assessments for beneficiaries, with particular focus on high-risk cases, and ensure all documentation is thorough.
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Risk assess and send initial referral for neurodiversity assessments
High-Risk Cases & Referrals
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Coordinate high-risk cases, working closely with the Care Coordinator to ensure robust safeguarding, timely referrals, and multi-agency collaboration.
Funding Eligibility
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Understand and advise on eligibility for funding and support, including eligibility and risk assessments, and accurate documentation for each applicant.
Care Complaints
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Manage and investigate care-related complaints, following formal procedures and ensuring detailed documentation.
Care Coordination
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Serve as a key point of contact for beneficiaries, families, and professionals, ensuring seamless communication and continuity of care.
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Develop and review personalised care and support plans, adapting to changing needs.
Essential Skills & Attributes
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Experience in safeguarding adults, care coordination, case management, or clinical support (NHS, social care, or charity sector preferred).
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Strong risk assessment, safeguarding, and documentation skills.
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Excellent communication, empathy, and interpersonal skills.
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Ability to manage sensitive situations and maintain confidentiality.
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Strong organisational skills and attention to detail.
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Commitment to AuDHD UK’s mission and values.
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Lived experience of AuDHD (desired).
Time Commitment Estimate
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Clinical Care Team Management and guideline compliance: 2-4 hrs/month (availability to join our Key Staff Meeting on Wednesdays at 12pm is desirable)
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Beneficiary risk assessments: 2-5 hrs/week at peak application times
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High-risk cases/referrals: 2–4 hrs/case
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Funding eligibility: approx. 1 hour per case ad hoc
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Care complaints: 2–4 hrs/case (plus 3–5 hrs/case for formal investigations)
The above times are estimates during peak application periods. General expectation approx. 3-5 hours a week
Mission Alignment Requirements
All applicants must demonstrate:
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Understanding of AuDHD UK’s core purpose.
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Commitment to volunteer-led service delivery.
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Adherence to safeguarding and ethical guidelines.
Please apply by submitting an up to date CV and a covering letter outlining why you would be the best candidate for this specific role.
We want to know you have taken the time to read the application instructions and apply. Applicants who do not submit either a CV or a covering letter or who submit a generic covering letter not relating to this role will not be considered.
The client requests no contact from agencies or media sales.
Thank you!
About the role
We are currently advertising for a Chair of Medaille Trust. The Chair will ensure the Charity is well-managed and governed, strategically focused, legally compliant, and accountable, whilst also supporting the board and management to achieve the Charity’s mission.
Key responsibilities:
• Leadership and Governance: The chairperson leads the board of trustees and line manages the Chief Executive Officer, ensuring that the Charity operates in line with its governing document, legal requirements, and charitable objectives. They help the board focus on strategic matters rather than day-to-day operations while maintaining oversight.
• Strategic Oversight: The chair ensures the board has regular access to information from the CEO and other key staff, to enable it to make key strategic decisions in the Charity’s best interests, including financial planning, resource management, and long-term goal setting. They help the board distinguish between operational issues and governance matters, keeping the focus on the bigger picture while ensuring they are aware of any risks or complaints the Trust and its management may face.
• Board Coordination and Development: The chair coordinates board activities, works with the secretary to set agendas, chairs meetings, and fosters a positive board culture. They lead trustee recruitment, succession planning, and ensure the board has the necessary skills and diversity to function effectively.
• Policy and Compliance: The chair ensures that appropriate policies and procedures are in place, that the Charity complies with relevant laws, and that reporting and accountability mechanisms are followed. They oversee delegations of authority to staff or committees and ensure these are documented and regularly reviewed.
• Representation and Advocacy: Acting as a figurehead, the chair represents the Charity externally, communicates with religious and other partners, and may on occasion, act as a spokesperson for the organisation.
• Support and Liaison: The chair often serves as a link between the board and the Charity’s CEO, setting objectives, holding regular meetings, questioning, conducting appraisals and providing guidance and support while respecting operational boundaries.
• Safeguarding: The Trust will respond to all safeguarding concerns or allegations that come to its attention. It does this through the implementation of its policies, practices and code of conduct. The Trustees are committed to ensuring this commitment is and remains at the centre of all the Trust’s work.
Location: Board meetings are held in London and occasional visits to Safe Houses across England
Time Commitment: Four Board meetings per year, regular meetings with the CEO, occasional 1:1 meetings with individual Trustees and representing the Charity at various events
What we offer: Meaningful and impactful opportunities for volunteers to gain experience in a sector, that makes a profound difference to the lives of survivors of human trafficking and modern slavery.
Expenses reimbursed in line with Medaille’s Expenses Policy.
A DBS check completed and paid for by Medaille.
If you have any queries, please visit Medaille Trust website.
This position is subject to a satisfactory Standard Disclosure & Barring Service check. Closing date: Friday, 18 September 2026 at 10am
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK. We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our “Pursue Work” helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Historical Information
Medaille Trust was started by a member of the congregation of the Sisters of St Joseph of Annecy in 2006 with the support of Catholic Religious Congregations across the country. Sr. Ann Teresa’s vision and that of the Catholic Religious congregations remain key to our identity. Our work continues to be guided by the principles of Catholic Social Teaching: human dignity, solidarity, preferential option for poor and vulnerable people, and the dignity of work.
Registered Charity
101 - 500
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.