Lead volunteer volunteer volunteer roles

Isle of Wight Humanists bring non-religious people together to be happier and more fulfilled and to be a force for good in our community.

We are a Local Group of Humanists UK. All Humanists UK members and supporters in the local area are automatically part of the group.

Isle of Wight Humanists aim to provide a range of activities for non-religious people living on the Isle of Wight to meet, socialise, campaign, raise awareness of humanism, participate in local civic life and support each other. The Local Group represents Humanists UK and the local humanist community at public events and in public forums. Isle of Wight Humanists is led by a team of volunteers that organises events and activities throughout the year.

We are seeking a dedicated and driven Social Media Lead to join our Committee, to assist in delivering the activities of Isle of Wight Humanists.

Take a look at the full role description and person specification to help you decide whether the role is right for you, including what you would get out of the role and what we expect you would bring to the role.

Whatever your background, or prior experiences, if you’re passionate about creating an inclusive, effective humanist community on the Isle of Wight, we’d love to hear from you.

VOLUNTEER COORDINATOR / MANAGER — URBAN YOUTH (HYBRID VOLUNTEER ROLE)

Lead the movement. Shape the culture. Build the crew.

Urban Youth is a brand new start‑up charity bringing street-based youth work, pop-ups, and high-energy support to young people across London. We’re taking over unused spaces, showing up where teens actually are, and building a youth work model that feels more like a street wear fashion drop than a service.

But every movement needs a heartbeat. A culture. A crew. And that’s where you come in.

We’re looking for a Volunteer Coordinator/Manager to lead our recruitment drive, build our volunteer programme from scratch, and shape the spirit of Urban Youth as we prepare for launch.

If you love people, thrive in start-up energy, and want to help build something meaningful from day one, this role is for you.

What You’ll Do

As our Volunteer Coordinator/Manager, you’ll be the architect of our volunteer community — the person who turns enthusiasm into action and strangers into a family.

You’ll:

• Lead our volunteer recruitment drive across London and online

• Build our volunteer programme, pathways, and onboarding experience

• Shape a culture rooted in positivity, belonging, continuous improvement, and team spirit

• Support volunteers across street teams, pop-up crews, remote roles, and creative teams

• Develop simple, effective systems for communication, scheduling, and support

• Help create a volunteer experience that feels energising, empowering, and unforgettable

• Work closely with our leadership team to prepare Urban Youth for launch

This is a chance to design the volunteer journey from the ground up — the tone, the vibe, the rituals, the sense of community.

Who You Are

You don’t need years of experience — just the right energy, heart, and drive.

You might be:

• A natural people-person who loves building community

• Someone who thrives in fast-moving, creative environments

• A believer in youth work, inclusion, and giving young people a fair shot

• A builder — someone who enjoys shaping systems, culture, and teams

• A positive force who lifts others up and brings out their best

Most importantly, you care about creating a volunteer family where everyone feels valued, supported, and part of something bigger.

Why This Role Matters

Urban Youth is about to launch — and volunteers will be the engine behind everything we do.

You’ll be the one who:

• Sets the tone for our entire organisation

• Builds the team that powers our street work

• Creates a culture young people will feel the moment they meet us

• Helps transform an idea into a movement

This is a founding role. A legacy role. A chance to help write the first chapter of Urban Youth.

If you want to help build a charity from scratch — and shape a culture rooted in hope, energy, and community — we’d love to hear from you.

Apply now and become the heartbeat of Urban Youth.

Cancer support charity The Mulberry Centre, is looking for new volunteers with flexible availability to help us set up and run out stall at a variety of fun community fundraising & enagement events, mainly in West London - Hounslow, Richmond & Ealing area. Come and sell rafle tickets, inspire donations, hold a collection bucket, give out leaflets and engage with the public at our own events and at fetes, fairs and stadium days.

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary

The Events Team Lead will perform a team leadership role related to all Roots Academy Events. This entails both event management - overseeing, planning, and running successful events, and team management - such as working with the Onsite Programme Lead to plan and achieve yearly strategic Event objectives and Event team management. The role will involve cross-functional cooperation with other Roots teams including the Finance and Marketing teams.

Key tasks

• People management for the Event team and volunteers
• Strategic planning of a yearly calendar of Roots Events
• Event logistics - planning, budgeting, running events

What we’re looking for

• Experience with events management and running events
• Experience with working with vendors and providers of events logistics e.g. caterers, venues, activity providers
• Strong interpersonal skills and experience navigating an asynchronous online working environment
• As a team leader role, there are steeper accountabilities in the areas of Ihsan, Ownership, Responsiveness, and seeing beyond the immediate role and where one can add extra value in Roots

What we have to offer

• Be part of a team of 40+ dedicated volunteers from across the country.
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen.

* Please note this is an unpaid volunteer position. Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

We are looking for a patient and caring volunteer to visit a man in his early 60s who lives in a supported living home in central Coventry. He enjoys going to watch the football, woodwork and crafts, gentle walks, and watching sports and films.

Out and About Role

This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

• Sitting and having a chat
• Checking in on their well- being
• Going out to a local café/pub for a meal/drink
• Take part on community activities like visiting a place of interest, go shopping etc.
• Enjoying a walk
• A craft activity at home

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Location: Exeter (hybrid options available)
Hours: Flexible
Term: Three-year periods
Type: Voluntary

Help shape the future of specialist education for young people with vision impairment and complex needs.
At InFocus, we believe everyone deserves to live life to the full, with choice, control, and meaningful opportunities. We support young people who face significant barriers due to vision impairment combined with additional disabilities, helping each individual follow their own pathway towards independence and fulfilment.

We’re now looking for a Volunteer Trustee with strong experience in special education to help guide and strengthen our specialist FE College.

What the role involves

In addition to the standard responsibilities of a trustee, you will:

• Focus on the delivery and development of post-16 education for learners with vision impairment and complex needs

• Scrutinise the quality of teaching and learning

• Provide constructive challenge and professional insight as part of our Education Advisory Committee

• Work closely with our College Principal to champion high-quality, person-centred education

This opportunity would suit someone with experience as:

• A senior leader within a SEND provision

• A headteacher or principal

• A SEND improvement partner

• An Ofsted inspector

Our Board meets seven times a year, with optional invitations to events and celebrations. Trustees are encouraged to attend in person, though online attendance is possible where needed. Travel expenses are covered, and overnight accommodation can be arranged for trustees living outside Devon.

Short on time? Advisory Member roles available

If you’d like to share your expertise without taking on full trustee responsibilities, consider joining us as an Advisory Member. Advisory Members sit on committees and offer specialist knowledge without the full governance role. 

This role involves leading on HR within the organisation. This involves ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward, and recognition, as well as staff and trustee development.  It is the responsibility of the HR trustee to assess risks and measure the impact of HR interventions, implement organisational policies and practices in the context of furthering charitable objectives and evaluating how they impact beneficiaries and staff.  The HR trustee also needs to ensure the long-term strategic oversight of the organisation’s personnel and staffing requirements in relation to the overarching goals of the charity. 

 Key tasks:

• To review and recommend current and future strategic resourcing, training and development and annual budgets and plans to the Trustee Board 

• To actively contribute to policy setting, strategic direction, goal and target setting, and evaluate performance against targets, budgets, plans and charitable objectives 

• To ensure that HR activities and interventions are linked to the organisation’s charitable objectives and complement the organisational culture 

• To ensure the Trustee Board monitors and reviews the performance of staff and identifies appropriate development opportunities 

• To monitor whether the service complies with its governing document and standards and if the needs of the beneficiaries are being met

Other responsibilities, along with the Board of Trustees, include:  

• To manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity.

• To ensure the board regularly reviews its structures, roles, relationship to staff and implementing changes if and when necessary.

• To develop a long-term strategy for the food bank with clear objectives which can be monitored and adapted.

• To work alongside the Treasurer and the board to ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined and made publicly available when necessary.

• To ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law. 

• To help promote the organisation to a wide audience of potential funders and beneficiaries and community stakeholders.

• To ensure the food bank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities etc.

• To act with reasonable care and skill, giving your time, thought and energy to your role.

• To prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.

• To provide ad hoc support to the staff team and volunteers from time to time.

• To act at all times in accordance with the foodbank’s trustee code of conduct.

The Trustees may also undertake additional work for the charity between meetings subject to their availability and skill set.

About you: 

Warrington Foodbank are seeking to recruit Trustees with an interest in helping others, who are willing to uphold the foodbank’s values, and who can bring life experience to the board of trustees, including lived experience of hardships which led to needing emergency food provision. Our ideal candidates would demonstrate: 

• A knowledge of, and commitment to, the work of Warrington Foodbank. 

• Experience of working in a HR role.

• Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board.

• Willingness to act in the best interest of the charity. 

• Sound, independent judgement and an ability to think creatively. 

• The ability to work effectively as part of a team and demonstrate a willingness to learn and develop.

Benefits of volunteering: 

• Use your existing skills to make a difference. 

• Meet new people who share your passion to eradicate poverty in the local community. 

• Make a real difference to the running of the food bank. 

Support

A full trustee induction is in place to support the prospective candidate within their role, as well as access to local voluntary action trustee training. 

Impact of your role: 

By supporting the governance of the food bank, you are part of a team providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Warrington Foodbank. 

Please Note:

• You must be 16 or over and must not be disqualified from acting as a trustee and declare any conflict of interest while carrying out the duties of a trustee.

• Trustees are appointed for a three-year term of office.

• This is a voluntary position.

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Outreach Volunteers provide support to witnesses when they are attending court, as well as pre-trial and post-trial helping them to feel safe and informed. You will provide support to both prosecution and defence witnesses.

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training – this includes virtual training days as well as completing online learning modules. 

• Undertake an Enhanced DBS with Child Barred List check & be part of the DBS Update Service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications. 

Diversity Matters 

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process. 

Why we want you

As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
• Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
• Attending events as a key SSAFA representative.
• Providing timely reports and information to SSAFA’s central office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
• Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.

The skills you need

• Motivating leadership with an ability lead a team of volunteers.
• Friendly and approachable
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
• Support and friendship from your local SSAFA branch and the wider SSAFA community.
• Use your skills, knowledge, and life experience to benefit others.
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.

About the role:

Strong HR support:

• Ensures volunteers are welcomed, supported, and guided effectively.

• Maintains safeguarding, confidentiality, and compliance standards.

• Creates visibility and consistency in volunteer management.

• Strengthens the organisation’s ability to grow and sustain impact.

Without this role, volunteer onboarding and support can be inconsistent and unclear. With it, volunteers experience a clear, safe, and structured pathway to meaningful engagement.

Experience Qualification and Requirements

Technical & Administrative Skills

• Experience in HR support, administration, or volunteer coordination.

• Proficient in record-keeping and document management.

• Ability to draft clear role descriptions, agreements, and HR communications.

Analytical & Organisational Skills

• Strong attention to detail and accuracy.

• Ability to organise multiple tasks and maintain structured records.

Communication Skills

• Clear written and verbal communication.

• Ability to liaise sensitively with volunteers and staff, respecting confidentiality.

Preferred Background

• Human Resources, Administration, Volunteer Management, or related fields.

• Experience with safeguarding and supporting volunteers.

• Previous work in remote or community-driven organisations is a plus

Main Responsibilities/ Key Duties

Volunteer Recruitment & Onboarding

• Assist HR Manager in attracting and onboarding new volunteers.

• Prepare volunteer agreements, role descriptions, and induction materials.

Record-Keeping & HR Administration

• Maintain accurate volunteer records and documentation.

• Support HR processes, including tracking training and compliance requirements.

Safeguarding & Policy Support

• Ensure volunteer engagement complies with safeguarding policies.

• Support confidential HR processes and reporting.

Cross-Functional Collaboration

• Work with team leads and operations staff to ensure volunteers are integrated and supported. 

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help keep the charity running smoothly across the UK, acting “in the best interests of Make a Smile” and ensuring volunteers are well‑trained, supported, and empowered.

About the Role

The Sign Language Officer leads Make A Smile’s British Sign Language (BSL) and Makaton training programme, ensuring volunteers gain the communication skills needed to create magical, inclusive interactions at events. You will oversee teachers, develop engaging lesson plans, and ensure volunteers progress through training effectively.

Key Responsibilities

You will play a central role in developing and delivering high‑quality sign language training. Responsibilities include:

● Overseeing BSL and Makaton teachers and supporting them in running weekly sessions.

● Recruiting suitable teachers or supporting new teachers to develop their skills to the required level.

● Ensuring the charity can offer training at multiple levels (Beginners, Improvers, Novice, Intermediate) for both BSL and Makaton.

● Reviewing and approving lesson plans, ensuring content focuses on vocabulary and phrases useful for Make A Smile events.

● Managing volunteer applications for training, selecting participants based on commitment and likelihood of attending events.

● Supporting weekly sessions by ensuring attendance is taken, volunteers are engaged, and teachers have the resources they need.

● Stepping in to run a session or arranging cover if a teacher is unavailable.

● Monitoring volunteer engagement and removing volunteers from the programme if attendance or participation is consistently poor.

● Ensuring asynchronous training materials on the dashboard remain relevant and accessible.

● Reporting on training progress, volunteer engagement, and teacher needs at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone organised, supportive, and passionate about inclusive communication. You’ll thrive if you bring:

● Strong organisational and coordination skills.

● Confidence in supporting and guiding teachers.

● Creativity in helping shape engaging, event‑focused lesson plans.

● A proactive, solution‑focused mindset. 

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Show dedication… Enjoy it!”).

● An interest in BSL or Makaton (you do not need to be fluent - teachers deliver the content).

Time Commitment

Sign Language Officers are expected to contribute around 4 hours per week, including supporting teachers, reviewing lesson plans, managing training groups, and attending monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair and fellow Trustees.

● Access to existing lesson plans, training materials, and templates.

● Opportunities for personal development through CPD and charity‑funded training.

What You’ll Gain

● Experience managing a training programme within a national charity.

● Skills in coordination, leadership, and inclusive communication.

● The chance to shape how volunteers interact with children who use BSL or Makaton.

● A meaningful role that directly enhances the accessibility and impact of Make A Smile events.

● The joy of helping volunteers develop skills that create magical, inclusive moments for children.

Safeguarding and Eligibility

Sign Language Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send a CV along with a short message outlining your experience, interest in sign language, and why you’d like to support Make A Smile’s training programme.

We welcome applicants from all backgrounds who share our passion for helping children smile.

OPERATIONAL SUPPORT VOLUNTEER

First Aid Services Operations deploy hundreds of volunteers and employees every week on community and
commercial events, to make sure first aid is available in our local communities, as and when it is needed.
Operational Support is a flexible role which will work with, and proactively provide support to, various teams
to ensure volunteers always have a positive experience. This could range from carrying out practical tasks
which positively impact our people’s welfare on events, to be a friendly face welcoming new volunteers to
selection events, or existing volunteers to their Clinical Competency Assessments, or even helping Units to
increase their presence in the community.

Expected time commitment: Task specific
Line managed by: Unit Manager or Fellowship Branch Coordinator
Work with and support: Event Manager or District New Volunteer Lead or District Training Lead or
Unit Manager or Fellowship

WHAT YOU WOULD BE INVOLVED IN (DUTIES & RESPONSIBILITIES)

• On first aid events, work with Event Managers, Treatment Centre Managers, Event Communications teams and Logistics teams, to support the welfare of adult volunteers and employees by taking proactive action. This can include making sure people are taking sufficient breaks, drinking plenty of water, eating appropriately and supporting one another. Other tasks could include helping make and serve refreshments, regularly checking to see if everyone is ok and signposting to support available through MyWellbeing, where necessary.
• Support Training and Recruitment teams on selection events, welcome events, training events and Clinical Competency Assessments, to ensure they run smoothly and are a positive experience. Thiscan include welcoming and signing in attendees, collating and processing relevant paperwork, inputting outcomes on computer programmes, providing refreshments and invigilating written assessments.
• Assist Unit Managers to increase their Unit’s presence in the local community by promoting recruitment opportunities, supporting the fundraising lead and building relationships with local organisations to raise awareness of first aid.
• Perform any other administrative and support duties commensurate with these responsibilities to keep the organisation running smoothly.

WHO WE ARE LOOKING FOR (PERSON SPECIFICATION)

•  Approachable, friendly and able to communicate effectively with a variety of people Required
• Proactive approach to providing practical support to various teams Required
• Passionate about ensuring volunteers always have a positive experience Required
• Basic computer literacy Required
• Willingness to be adaptable, flexible and to travel as needed Desirable
• Basic awareness of first aid if attending events Desirable

WHAT YOU WILL GET FROM THIS ROLE

•  Pride from playing a key part in enabling us to care for the community.
• Personal satisfaction from seeing the positive impact your efforts make.
• Opportunities to meet and build relationships with new people/
• Ongoing support and guidance.

To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.

The closing date for this advert is 08/05/2026

Interview date, time and location to be advised

To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.

Training date, time and location to be advised