Library volunteer roles

Could you spare just 1 hour a week to make a real difference in Sandwell?

Age UK Sandwell is looking for a friendly Activity Group Volunteer to help run a weekly social group for older people at Hamstead Library, Great Barr.

• Tuesdays, 2–3pm
• Help people stay active, connected and supported
• Training and support provided

Bring your listening ear, positive attitude and a caring approach then we’ll help with the rest.

For more detailed information, please see below:

About the Service

The Wellbeing Team at Age UK Sandwell supports people aged 50+ to improve their physical, mental and emotional wellbeing through social, physical and community activities. The service helps reduce loneliness and isolation by encouraging community connections, offering one-to-one support, befriending and signposting, and working with volunteers and local partners to help older people stay active, independent and connected.

About the Role

The volunteer for this social group will be responsible for facilitating weekly activity groups for older people. Specific tasks may include:

• To keep a record of attendance
• To facilitate the session on a weekly basis
• To prepare any resources and equipment required to deliver the group
• To report any concerns to your line manager
• To attend team meetings/supervision when required
• To help promote the group and encourage attendance from older people in the community

You will be supported by a staff member in the initial weeks to prepare you to run the group.

Personal qualities and skills most suited to this role

· Good listening and communication skills

· Patient, caring and non-judgemental approach

· Relevant skills, knowledge or interest in the activity

· Commitment to supporting the wellbeing of older people

· Reliable, flexible and positive attitude

Training

· Core training (including Safeguarding, GDPR, Health & Safety, and Equality & Diversity) will be provided digitally or in print as part of your volunteer registration pack.

· Role-specific training will be agreed with your line manager and delivered through a mix of digital and face-to-face sessions.

· You will also complete the Age UK Sandwell induction programme and any additional training relevant to your role.

Volunteering Opportunity

Flyer Distributor

What You’ll Do

Help promote Age UK Enfield services and events by distributing flyers and posters in local community spaces. You’ll raise awareness and act as a friendly face for the organisation in your local area.

You will:

· Distribute flyers and materials to homes, libraries, shops, cafes, community centres and GP surgeries

· Engage with the public in a polite, friendly way

· Answer basic questions about Age UK Enfield

· Keep a simple log of where you’ve delivered materials and how many

· Report back to your supervisor with any feedback or updates

Skills You’ll Use or Develop

· Confidence working independently

· Good communication skills

· Willingness to walk and stand for periods of time

· Professional and approachable attitude

· Reliable and well organised

Time Commitment

2–4 hours between 10:00 am and 2:00 pm
(Flexible days)

Location: Various locations across the London Borough of Enfield
Reports to: Communications, Marketing & Volunteer Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Role description and purpose:  The role involves offering moral and some practical support to a client of WTRRP.  Any complex needs are addressed by WTRRP Case Workers and professional organisations, not befrienders. Befrienders will give client extra support to combat isolation, extra language support and help them to integrate into UK society and the Watford community. 

How a befriender will be allocated: The Befriending Coordinators and the Volunteers’ Coordinator will allocate a befriender to a client with his/her explicit agreement.  An initial meeting between the client, the befriender and one of the coordinators will be organised to set up parameters and ensure that both parties are happy to continue.  Client support can be terminated at any time by mutual agreement and in consultation with one of the Befriending Coordinators.

Key responsibilities:

· Provide moral support to allocated client.

· Make regular phone calls and visits (in a neutral place such as cafes, libraries, St Mary’s as agreed with the client) – once a week or every other week.

· Listen, encourage and empower clients. (It is important not to create mutual dependency)

· Maintain a friendly but neutral approach.

· Help client integrate into UK society by sharing local knowledge, for example facilitating access to Children Centres, libraries etc.

· Accompany client to social events organised by WTRRP.

· Help client be aware of WTRRP services

· Offer practical help such as lifts to medical appointments (if comfortable with this), finding clothes, furniture, moving (if agreed and organised by WTRR) etc.

· Report to a Befriending Coordinator after each meeting with the client. 

· Identify more complex needs/issues and relay these to the Befriending Coordinators.

· Report any safeguarding concerns immediately as per WTRRP policy. Liaise with the Safeguarding Lead and/or members of the Committee.

· Represent WTRRP and work constructively as part of a WTRRP team.

Other Requirements of the Role:

· Willingness to commit to a 6 months period (an extension may be granted but we would like to see clients become self-reliant)

· Reasonable availability, particularly during weekdays.

· Attend regular Befrienders’ training and volunteers’ training essential.

Skills and personal qualities:

· Strong communicator and interpersonal skills (including ability to convey information in simple English).

· Patience

· Reliability and flexibility

· Awareness of non-verbal communication such as body language.

· Awareness of cultural differences/unconscious bias and their effects on the clients we support.  Training will be given on these.

· Awareness of boundaries.

· Ability to work as part of a team.

· Empathy for the plight of refugees and asylum seekers.

Experience: 

· Previous volunteering experience an advantage

We’re looking for full stack developers to help us create a ground-breaking web app that promotes sustainable living and climate action.

You will play a major role in:

• developing the server-side logic;
• ensuring high performance and responsiveness;
• ensuring front-end optimization;
• designing and maintaining database schemas.  

What are we looking for?

Three years web development experience with working knowledge of Python and, preferably Django framework.  Ability to:

• Write clean, efficient, and maintainable code that powers the application's back-end logic;
• Integrate user-facing elements;
• Optimize components for maximum performance & scalability;
• Build & maintain reusable component libraries to ensure consistency.

Preferably with PWA experience. 

What difference will you make?

You will play a key role in delivering this innovative app and in ensuring it reduces carbon footprints, and, inspires and enables sustainable action across the population.

You will be at the forefront of bringing climate action into people’s homes across the UK, making sustainable living accessible and appealing to everyone – and driving real environmental impact.

"Before I never used to open a book because I thought I couldn’t read but now I can. I used to think it was boring reading before but now I don't." - from a learner working with an ALT Reading Coach

The Adult Literacy Trust (ALT) wants to help adult learners break the cycle of poor literacy by offering them personalised reading support.

We offer one-to-one literacy support as a complement to formal teaching in education settings. We are dedicated to ensuring that adults who wish to improve their literacy skills - and to increase their life chances - receive the help they need to become confident readers.

Would you like to support an adult learner to become a confident reader? We are looking for volunteers to become trained Reading Coaches and work with adult learners on a one-to-one (or sometimes one-to-two) basis.

What it looks like in practice:

• Meeting a learner weekly, on-site at their college campus, typically before or after their formal classes for about an hour a week
• Building a constructive relationship with a learner
• Helping to check the learner’s understanding, build their confidence in reading, and provide support where needed
• Helping the learner practice skills they’re learning in the classroom and encourage confidence and resilience so that they persist with their studies

Where and when:

We have opportunities across London and we'll work around your schedule.

ALT is partnered with a range of colleges across London as we assign you to a location that works for you. All our locations are listed on our website. We are particularly looking for volunteers who can support learners on site at Westminster Adult Education Services based atLisson Grove NW8 8LW, New City College Tower Hamlets E14 0BX and Morley College Stockwell SW4 6RA. 

The timings are flexible - ALT match you to a learner based on your respective availability. Typically, most ALT sessions take place sometime between 10am-5pm, Monday to Friday.

Personal Specification:

No prior teaching experience or qualification is needed. We provide full training so that volunteers are confident to start their sessions. However, volunteers must:

• Be at least 18
• Be able to speak and write English well enough to communicate clearly.
• Have a minimum education of a secondary school level or equivalent (i.e. hold a GCSE or equivalent, in any subject).
• Be willing to undergo a DBS check (provided by ALT)
• Have the right to volunteer in the UK 

About us:

The Adult Literacy Trust provides adults with one-to-one support to improve their reading skills and confidence, as a complement to formal education provision, ensuring that individuals who wish to improve their literacy skills receive the help they need to become successful readers, and to increase their life chances.

Delivered through a network of specially trained volunteer Reading Coaches, our charity works closely with learning providers - such as Further Education Colleges and Institutes for Adult Learning - to assist people from some of the most disadvantaged communities who could benefit from enhanced support, strengthening learners’ outcomes from their participation in adult community education.

We’re looking for frontend a web developer to help us create a groundbreaking web app that promotes sustainable living.

You will play a major role in implementing a series of design upgrades to improve the UX and ensure accessibility, browser compatibility and web standards. Your main task will be to convert design ideas into responsive HTML/CSS components.

What are we looking for?

UK based developers with experience of translating design files into clean, semantic HTML/CSS code and establishing component-based architecture. Ability to:

• Convert design mockups/wireframes into responsive HTML/CSS components;
• Build & maintain reusable component libraries to ensure consistency
• Collaborate with designers & developers to translate visual designs into functional code;
• Optimize components for maximum performance & scalability.

What difference will you make?

You will play a key role in delivering this groundbreaking app and in ensuring it reduces carbon footprints, and inspires and enables sustainable action across the population.

You will be at the forefront of bringing climate action into people’s homes across the UK, making sustainable living accessible and appealing to everyone – and driving real environmental impact.

The monthly, evening autism support group is open to parents, carers and family members of autistic children and adults, autistic adults and professionals who work with autistic people, to meet to exchange experiences, skills and understanding. Guest speakers are occasionally invited.

It meets from 7.30pm with an opportunity to chat to other members, take refreshments and browse the branch information stand and library. The meeting itself, whether a discussion evening or a speaker presentation, will start by 8.00pm. The evening closes at 9.30pm.

The volunteer Autism Support Group Leader will be responsible for the co-ordination and running of the NAS South Hampshire Branch’s autism support group which takes place monthly on a Monday evening.

What you will be doing

• Planning sessions, booking guest speakers and co-ordinating the other volunteers
• Interacting with those attending, making sure that everyone can engage in the activities in a safe manner.
• Facilitating discussions ensuring all those who wish to speak have the opportunity and that discussions stay on track
• Organising the setting up and clearing away before and after each meeting.
• Keeping the Branch Chair informed of the group’s activities and attending branch committee meetings
• Ensuring your branch complies with NAS policies including risk assessment, data protection and safeguarding.
• Any agreed expenses incurred will be reimbursed by the branch.
• You will be supported in your role by the Branch Chair.
• You will have access to a dedicated NAS email address for this role
• A criminal record check is a requirement of the role

Ukrainian-Speaking Community Support Volunteer

Role Overview

Europia is looking for a Ukrainian-speaking volunteer to support community sessions for the Salford Central and Eastern European Health Navigators Project.

The project supports Central and Eastern European residents in Salford who may face language, digital or other barriers when accessing health and community services.

The volunteer will help welcome people, provide Ukrainian language support and help residents use digital services. They will work alongside Europia staff to make sessions welcoming and accessible.

What the Role Will Involve

• Interpret between Ukrainian-speaking residents and Europia staff during community sessions.

• Help Ukrainian-speaking residents communicate with Europia staff. 

• Clearly interpret information provided by Europia staff.

• Translate short written information, messages and instructions between Ukrainian and English.

• Help check that translated information is clear and easy to understand.

• Welcome residents when they arrive at community sessions.

• Explain how the session works and who service users need to speak to.

• Help service users use mobile phones, websites, online forms and digital services.

• Help prepare the room before sessions and tidy the space afterwards.

• Support the general running of community sessions.

• Communicate information clearly, accurately and sensitively.

• Comply with Europia’s Data Protection Policy and keep personal and sensitive information private.

• Follow Europia’s safeguarding, data protection and professional boundaries procedures.

When

• Community sessions will run until March 2027.

• The project will normally hold one community session each week.

• Each session will last around three hours.

• Volunteers will support agreed sessions as part of a rota.

• The exact days, times and number of sessions will be agreed with each volunteer.

Where

The project will be delivered across Salford. Sessions will take place at community venues, including:

• Eccles Gateway, M30 0TU

• Broughton Hub, M7 4BQ

• Together Family Centre, M44 6GX

• St Aidan’s Church, M7 3SE

• Selected Salford libraries

Volunteers may support sessions at one or more venues, depending on their availability and the needs of the project.

Skills and Experience

We are looking for someone who:

• Speaks Ukrainian and English.

• Is friendly, patient and respectful.

• Has good communication and listening skills.

• Is comfortable speaking with people from different backgrounds.

• Can use basic websites, online forms and mobile phones.

• Is willing to help people with simple digital tasks.

• Can keep personal information private.

• Is reliable and able to attend agreed sessions.

• Is willing to learn and work as part of a team.

Previous volunteering, community work, language support or digital support experience would be helpful, but it is not essential.

Training and Support

Volunteers will receive:

• An induction before starting.

• Safeguarding training.

• Training on professional boundaries.

• Clear guidance about their role and responsibilities.

• Structured supervision and support from Europia staff.

• A Disclosure and Barring Service check.

• Information about possible pathways towards Immigration Advice Authority Level 1 qualifications, where appropriate.

Benefits

• Use your Ukrainian language skills to support local residents.

• Gain experience in community support.

• Develop your communication and digital support skills.

• Build confidence and meet new people.

• Learn more about local health and community services.

• Receive regular support and supervision.

• Support Central and Eastern European communities in Salford.

• Receive agreed volunteer expenses.

• Gain experience that may support future employment, training or volunteering opportunities.

Romanian-Speaking Community Support Volunteer

Role Overview

Europia is looking for a Romanian-speaking volunteer to support community sessions for the Salford Central and Eastern European Health Navigators Project.

The project supports Central and Eastern European residents in Salford who may face language, digital or other barriers when accessing health and community services.

The volunteer will help welcome people, provide Romanian language support and help residents use digital services. They will work alongside Europia staff to make sessions welcoming and accessible.

What the Role Will Involve

• Interpret between Romanian-speaking residents and Europia staff during community sessions.

• Help Romanian-speaking residents communicate with Europia staff. 

• Clearly interpret information provided by Europia staff.

• Translate short written information, messages and instructions between Romanian and English.

• Help check that translated information is clear and easy to understand.

• Welcome residents when they arrive at community sessions.

• Explain how the session works and who service users need to speak to.

• Help service users use mobile phones, websites, online forms and digital services.

• Help prepare the room before sessions and tidy the space afterwards.

• Support the general running of community sessions.

• Communicate information clearly, accurately and sensitively.

• Comply with Europia’s Data Protection Policy and keep personal and sensitive information private.

• Follow Europia’s safeguarding, data protection and professional boundaries procedures.

When

• Community sessions will run until March 2027.

• The project will normally hold one community session each week.

• Each session will last around three hours.

• Volunteers will support agreed sessions as part of a rota.

• The exact days, times and number of sessions will be agreed with each volunteer.

Where

The project will be delivered across Salford. Sessions will take place at community venues, including:

• Eccles Gateway, M30 0TU

• Broughton Hub, M7 4BQ

• Together Family Centre, M44 6GX

• St Aidan’s Church, M7 3SE

• Selected Salford libraries

Volunteers may support sessions at one or more venues, depending on their availability and the needs of the project.

Skills and Experience

We are looking for someone who:

• Speaks Romanian and English.

• Is friendly, patient and respectful.

• Has good communication and listening skills.

• Is comfortable speaking with people from different backgrounds.

• Can use basic websites, online forms and mobile phones.

• Is willing to help people with simple digital tasks.

• Can keep personal information private.

• Is reliable and able to attend agreed sessions.

• Is willing to learn and work as part of a team.

Previous volunteering, community work, language support or digital support experience would be helpful, but it is not essential.

Training and Support

Volunteers will receive:

• An induction before starting.

• Safeguarding training.

• Training on professional boundaries.

• Clear guidance about their role and responsibilities.

• Structured supervision and support from Europia staff.

• A Disclosure and Barring Service check.

• Information about possible pathways towards Immigration Advice Authority Level 1 qualifications, where appropriate.

Benefits

• Use your Romanian language skills to support local residents.

• Gain experience in community support.

• Develop your communication and digital support skills.

• Build confidence and meet new people.

• Learn more about local health and community services.

• Receive regular support and supervision.

• Support Central and Eastern European communities in Salford.

• Receive agreed volunteer expenses.

• Gain experience that may support future employment, training or volunteering opportunities.

Romani-Speaking Community Support Volunteer

Role Overview

Europia is looking for a Romani-speaking volunteer to support community sessions for the Salford Central and Eastern European Health Navigators Project.

The project supports Central and Eastern European residents in Salford who may face language, digital or other barriers when accessing health and community services.

The volunteer will help welcome people, provide Romani language support and help residents use digital services. They will work alongside Europia staff to make sessions welcoming and accessible.

What the Role Will Involve

• Interpret between Romani-speaking residents and Europia staff during community sessions.

• Help Romani-speaking residents communicate with Europia staff. 

• Clearly interpret information provided by Europia staff.

• Translate short written information, messages and instructions between Romani and English.

• Help check that translated information is clear and easy to understand.

• Welcome residents when they arrive at community sessions.

• Explain how the session works and who service users need to speak to.

• Help service users use mobile phones, websites, online forms and digital services.

• Help prepare the room before sessions and tidy the space afterwards.

• Support the general running of community sessions.

• Communicate information clearly, accurately and sensitively.

• Comply with Europia’s Data Protection Policy and keep personal and sensitive information private.

• Follow Europia’s safeguarding, data protection and professional boundaries procedures.

When

• Community sessions will run until March 2027.

• The project will normally hold one community session each week.

• Each session will last around three hours.

• Volunteers will support agreed sessions as part of a rota.

• The exact days, times and number of sessions will be agreed with each volunteer.

Where

The project will be delivered across Salford. Sessions will take place at community venues, including:

• Eccles Gateway, M30 0TU

• Broughton Hub, M7 4BQ

• Together Family Centre, M44 6GX

• St Aidan’s Church, M7 3SE

• Selected Salford libraries

Volunteers may support sessions at one or more venues, depending on their availability and the needs of the project.

Skills and Experience

We are looking for someone who:

• Speaks Romani and English.

• Is friendly, patient and respectful.

• Has good communication and listening skills.

• Is comfortable speaking with people from different backgrounds.

• Can use basic websites, online forms and mobile phones.

• Is willing to help people with simple digital tasks.

• Can keep personal information private.

• Is reliable and able to attend agreed sessions.

• Is willing to learn and work as part of a team.

Previous volunteering, community work, language support or digital support experience would be helpful, but it is not essential.

Training and Support

Volunteers will receive:

• An induction before starting.

• Safeguarding training.

• Training on professional boundaries.

• Clear guidance about their role and responsibilities.

• Structured supervision and support from Europia staff.

• A Disclosure and Barring Service check.

• Information about possible pathways towards Immigration Advice Authority Level 1 qualifications, where appropriate.

Benefits

• Use your Romani language skills to support local residents.

• Gain experience in community support.

• Develop your communication and digital support skills.

• Build confidence and meet new people.

• Learn more about local health and community services.

• Receive regular support and supervision.

• Support Central and Eastern European communities in Salford.

• Receive agreed volunteer expenses.

• Gain experience that may support future employment, training or volunteering opportunities.

Polish-Speaking Community Support Volunteer

Role Overview

Europia is looking for a Polish-speaking volunteer to support community sessions for the Salford Central and Eastern European Health Navigators Project.

The project supports Central and Eastern European residents in Salford who may face language, digital or other barriers when accessing health and community services.

The volunteer will help welcome people, provide Polish language support and help residents use digital services. They will work alongside Europia staff to make sessions welcoming and accessible.

What the Role Will Involve

• Interpret between Polish-speaking residents and Europia staff during community sessions.

• Help Polish-speaking residents communicate with Europia staff. 

• Clearly interpret information provided by Europia staff.

• Translate short written information, messages and instructions between Polish and English.

• Help check that translated information is clear and easy to understand.

• Welcome residents when they arrive at community sessions.

• Explain how the session works and who service users need to speak to.

• Help service users use mobile phones, websites, online forms and digital services.

• Help prepare the room before sessions and tidy the space afterwards.

• Support the general running of community sessions.

• Communicate information clearly, accurately and sensitively.

• Comply with Europia’s Data Protection Policy and keep personal and sensitive information private.

• Follow Europia’s safeguarding, data protection and professional boundaries procedures.

When

• Community sessions will run until March 2027.

• The project will normally hold one community session each week.

• Each session will last around three hours.

• Volunteers will support agreed sessions as part of a rota.

• The exact days, times and number of sessions will be agreed with each volunteer.

Where

The project will be delivered across Salford. Sessions will take place at community venues, including:

• Eccles Gateway, M30 0TU

• Broughton Hub, M7 4BQ

• Together Family Centre, M44 6GX

• St Aidan’s Church, M7 3SE

• Selected Salford libraries

Volunteers may support sessions at one or more venues, depending on their availability and the needs of the project.

Skills and Experience

We are looking for someone who:

• Speaks Polish and English.

• Is friendly, patient and respectful.

• Has good communication and listening skills.

• Is comfortable speaking with people from different backgrounds.

• Can use basic websites, online forms and mobile phones.

• Is willing to help people with simple digital tasks.

• Can keep personal information private.

• Is reliable and able to attend agreed sessions.

• Is willing to learn and work as part of a team.

Previous volunteering, community work, language support or digital support experience would be helpful, but it is not essential.

Training and Support

Volunteers will receive:

• An induction before starting.

• Safeguarding training.

• Training on professional boundaries.

• Clear guidance about their role and responsibilities.

• Structured supervision and support from Europia staff.

• A Disclosure and Barring Service check.

• Information about possible pathways towards Immigration Advice Authority Level 1 qualifications, where appropriate.

Benefits

• Use your Polish language skills to support local residents.

• Gain experience in community support.

• Develop your communication and digital support skills.

• Build confidence and meet new people.

• Learn more about local health and community services.

• Receive regular support and supervision.

• Support Central and Eastern European communities in Salford.

• Receive agreed volunteer expenses.

• Gain experience that may support future employment, training or volunteering opportunities.

How to Apply

To express your interest, please contact:

Khalid Ahmed
Europia, Project and Volunteer Coordinator

Please include:

• Your name and contact details.

• The languages you speak.

• Your availability.

• A copy of your CV.

Proxy by IWI Overview

Proxy by IWI is dedicated to fostering thoughtful and engaged feminist responses to mainstream media, popular culture, legal issues, and advocacy.

Published daily, Proxy is committed to delivering ambitious and distinctive journalism. The publication covers topics that are of greatest significance to women’s human rights, focusing on people, ideas, laws and institutions from a feminist viewpoint and extending beyond. Proxy features original investigative reporting, insightful analysis, compelling arguments, and personal reflections, all designed to offer a multifaceted feminist take on current affairs.

Principal Responsibilities

· Maintain a thorough understanding of global trends and developments concerning women's human rights.

· Submit two articles per month for publication, each typically between 600 and 800 words in length.

· Ensure accuracy by obtaining supplementary material and further information from archives, reference libraries, and                  interviews with informed individuals.

· Conduct interviews in a variety of circumstances as required.

· Establish and maintain contacts to facilitate news gathering, including relationships with the police, emergency services,            local councils, community groups, health trusts, press officers from various organisations, and members of the public as            needed.

· Work collaboratively with the IWI and Proxy team to produce clear and precise content in accordance with house style              guidelines.

· Undertake research and write feature articles, occasionally contributing to subsidiary publications and supplements.

Requirements

· A minimum of four years’ experience in research and/or reporting.

· Proven interpersonal and collaborative abilities, able to work independently as well as part of a team.

· Flexibility, initiative, and robust problem-solving skills.

· Experience within multicultural settings and an awareness of cross-cultural differences.

· Dedication to promoting women’s human rights.

· Strong listening skills.

· Outstanding writing skills, including adaptability in writing styles and responsiveness to editorial guidance.

· Excellent analytical capabilities for precise understanding of subject matter.

· Superb organisational skills, with the ability to handle multiple projects and adhere to tight deadlines.

· Creative thinking in conveying messages innovatively.

· Rigorous attention to detail, including proficiency in proofreading one’s own work.

· Exceptional written English skills.

Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.

The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode.

Main Tasks/ Responsibilities/ Activities

To represent Family Centre Services within local communities and help strengthen the link between families and the centre by promoting services and support available.

Key Responsibilities:

· Promote Hertfordshire Family Centres by attending toddler and parent groups and local activities.

· Distribute leaflets, posters, and other promotional materials in community venues (e.g. libraries, health centres, nurseries, shops).

· Talk to parents, carers, and professionals about the Family Centre offer, signposting them to services and activities.

· Share updates on Family Centre activities through word of mouth, local networks, and community noticeboards.

· Provide feedback to Family Centre staff about local needs, events, and opportunities for engagement.

· Represent the Family Centre in a positive and professional way at all times.

Skills / Abilities / Experience / Qualities

· Friendly, approachable, and confident in talking to new people.

· Good communication skills.

· Reliable and able to work independently as well as part of a team.

· Enthusiasm for supporting children, families, and the local community.

· Respectful of diversity and inclusive of all families.

· Knowledge of the local area and networks

Training / Support

· A full induction to the service and specific site will be provided.

· Requirement to undertake One YMCA online training courses

· To understand and implement One YMCA’s policies.

· Ongoing support and regular 1:1 meetings

· Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

· Undergo enhanced DBS check

· X2 References required

· Undertake additional training as and when required

· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.