Membership marketing engagement officer volunteer roles

Job Description

We are looking for a Volunteer Marketing Automation Specialist to help build and manage the CIC’s digital systems that connect campaigns, content, and community engagement.

You will design and maintain automated workflows, supporter journeys, and tools that help people take meaningful action while respecting trauma-informed and safeguarding principles. This role works closely with the Digital Marketing Director and Marketing team to ensure digital systems are secure, ethical, and effective.

The role focuses on marketing automation, workflow design, and improving supporter experience.

Key Responsibilities

• Design and maintain automated workflows connecting email, forms, CRM, and campaigns
• Build supporter journeys for volunteering, fundraising, membership, and engagement
• Develop logic-based workflows (triggers, segmentation, conditional pathways)
• Integrate digital platforms and ensure smooth, GDPR-compliant operations
• Monitor performance, optimise systems, and document processes clearly
• Work with campaign teams and copywriters to align messaging and automation
• Identify inefficiencies, propose improvements, and flag potential risks

What We’re Looking For

• Experience or interest in CRM, marketing automation, or workflow design
• Understanding of digital funnels, supporter journeys, and performance metrics
• Ability to design structured, logic-based workflows and troubleshoot systems
• Comfort working within safeguarding, GDPR, and ethical frameworks
• Experience in nonprofit or social impact campaigns is helpful but not required
• Familiarity with automation tools like Mailchimp, ActiveCampaign, HubSpot, Zapier or Salesforce is a plus

What You’ll Gain

• Experience building ethical digital systems for a social impact organisation
• Hands-on exposure to marketing automation and workflow design
• Opportunity to help shape scalable digital processes from the ground up
• Priority consideration for future paid roles when funding becomes available

Trustees for innovative Charity reducing social isolation and loneliness

Haringey Circle is a membership-based charity with c.800 members, free to join, open to anyone over the age of 50 and disabled adults in Haringey. We provide social activities, events and information to help our members to connect, get active, keep learning, and to stay as independent as possible.

If you are over 50 years of age living in the London Borough of Haringey (member) or live outside Haringey and have knowledge and /or experience to contribute to the Board (co-opted member) we would like to hear from you.

We welcome applications from those whose voices are often unrepresented, and can provide a viewpoint from, for example our ethnic minority, from LGBTQIA+ or disability communities.

External Trustee  

Liverpool Guild of Students 
Location: Liverpool 
Commitment: Voluntary 

Term: Four years (renewable) 
Closing date: Midday on Tuesday 7th April 2026 

Atkinson HR and Marble Mayne are pleased to be supporting Liverpool Guild of Students in their search for an External Trustee to join their Board. 

Liverpool Guild of Students is an independent, student-led charity dedicated to enhancing the student experience at the University of Liverpool. With 32,000 members, they are committed to creating a home for every student, ensuring each one gets the most out of university life and leaves equipped to change the world.

As they continue to strengthen their governance and long-term impact, they are seeking a committed and strategic individual to join their Board of Trustees and help guide their mission of creating an exceptional university experience for every student. 

About the Role 

This is a fantastic opportunity to make a real difference to the lives of students in Liverpool. As an External Trustee, you will play a key role in setting and monitoring the Guild's strategy, providing financial oversight, managing risk, and ensuring the organisation remains fit for purpose. The Board meets four times per year, with trustees also invited to sit on sub-committees covering Resources & Audit, People, Culture & EDI, and Governance & Appointments. 

The Guild is keen to hear from individuals who can think strategically, critically evaluate complex issues, and contribute meaningfully to Board discussions. They are particularly interested in candidates who bring networks within Liverpool, knowledge of the Higher Education sector or Students' Unions, experience of complex multi-service organisations, or expertise in EDI best practice. First-time trustees are warmly welcomed, and the Guild is committed to building an inclusive Board with diverse perspectives and backgrounds. 

How to Apply 

To apply, please submit your CV and complete the application form, where you will be asked to answer three questions: 

• Tell us why you’d like to join the Guild as a Trustee and how do your personal values align with the Guild’s? 

• What knowledge, abilities, and experience can you contribute to our Board’s collective skills? 

• How would you add value to the Board and our work to support students? 

Each answer should be a maximum of 400 words. 

Key Dates 

Closing Date: Midday on Tuesday 7th April 2026 

Interviews: Monday 27th and Tuesday 28th April 2026 

We are currently looking to recruit an external trustee to join our Board of Trustees and also act as chair to the Finance and Audit Sub-Committee. We will also require the trustee to support our whistleblowing policy, acting as the nominated trustee contact for whistleblowing concerns.  You’ll champion openness and ensure the organisation has safe, fair, and effective processes for raising and handling concerns.

Your SU is overseen by our Board of Trustees, and our trading subsidiary (CUSU Services Ltd) is overseen by our Commercial Services Board . They are both made up of a collection of our elected Officers, students, university staff and external professionals that ensure the Charity and the Trading Subsidiary remain sustainable in terms of finance, legality and reputational status.

You will be expected to attend Board meetings 4 times per year – these will be a mix of in person and Teams meetings. You will also be expected to support at least one sub-committee of the Trustee Board (3-4 times per year) as well as complete training and induction. You will need some time to allow for prereading of reports and other documentation before meetings. 

Trustee meetings are typically held on a Friday afternoon 1pm-4pm. Most of the meetings are online, although you would be offered travel expenses for any face-to-face meetings (and hybrid meetings are usually offered if you do need to join remotely.) There is also a strategy day once a year as well as the occasional social activity!

For this trustee role, we are looking for an experienced professional ideally with third-sector governance experience. In addition to being a member of the Board of Trustees the trustee will be required to chair the Finance and Audit subcommittee and should possess a strong finance background with analytical skills and the ability to communicate complex financial information.

We are especially keen to encourage applications from people currently under-represented within the organisation, including but not limited to those from the LGBTQ+ community, people with disabilities, and those from a Global Majority background. We hope that by enhancing our diversity we can extend our organisational creativity and problem solving through the different perspectives and life experiences which diversity brings.

Please note that this is an unpaid voluntary role.

For further information there is a full recruitment pack and role profile available to download or visit our website for more information.