Membership recruitment manager volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.
As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
- Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
- Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
- Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
- Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
- Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
- Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
- Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
- Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
- Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
- High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care
Desirable / Can Be Developed
-
Role assumes senior-level competence; scope may evolve with organisational growth
Qualifications
-
Current professional qualification and registration with a recognised regulatory body (as listed above)
Main Responsibilities/ Key Duties
- Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
- Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
- Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
- Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
- Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
- Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
- As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.
What This Role Offers You:
- Leadership experience in shaping culturally-informed clinical and therapeutic services.
- Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
- Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
- The satisfaction of building safe, effective, and transformative support systems that align with community needs.
What This Role Is Not For:
- Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
- Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
- People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.
If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.
A Final Word
Care is always about people, never just processes.
Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.
The client requests no contact from agencies or media sales.
Thank you!
THE OPPORTUNITY
Do you have an interest or experience in mental health care service design and delivery? Join us in supporting services in the Lambeth community as Chair of Mosaic Clubhouse!
This is a fantastic opportunity to use your senior leadership skills at a charity impacting the quality of life for so many in our community. You'll also work closely with our executive team while providing sound judgement for our Board.
Can you bring a great understanding of governance to our decision-making? If you are keen to act as an ambassador for a mental health charity, then we'd love to hear from you!
WHO IS MOSAIC CLUBHOUSE?
Mosaic Clubhouse is a unique, internationally renowned, mental health recovery community provider. We are right in the heart of Lambeth and wider south-east London, supporting the mental health system. We help over 400 Lambeth residents living with poor mental health each year through our work.
Mosaic people are not defined by their diagnosis but by their potential. They are our members, working side by side with staff to run every part of the Clubhouse. From reception to communications, café operations to fundraising, our model builds a sense of belonging.
WHAT MATTERS TO US
Our community reflects the heart of Brixton and Lambeth; diverse, creative, and resilient.
Mosaic runs on collaboration, not hierarchy. Our members both shape decisions and co-deliver our programmes and services. They also serve on our Board of Trustees, ensuring lived experience drives everything we do.
Our vision is for people, from all walks of life facing mental health challenges, to achieve their potential and feel respected.
IF YOU JOIN US…
You'll be joining us at an exciting time for Mosaic Clubhouse! We just celebrated our 30-year anniversary of proudly holding a positive reputation at the heart of our community.
As Chair, you'll lead on developing a new strategy to improve the mental wellbeing of our members, extending our reach to help more people.
Are you ready to guide us through this invigorating time in our history? This is a great opportunity to lead on our priorities over the coming years through a person-centred approach.
WHO WE’RE LOOKING FOR
We are looking for someone who is motivated by our purpose and mission – to change the lives of people affected by poor mental health. You'll need to bring successful board leadership experience to ensure effective operation of our governance.
We are particularly looking for:
- effective decision-making in line with Charity Commission and International Clubhouse standards
- clear commitment to ensuring equity, diversity, and inclusion throughout our work.
- goals for financial sustainability and increased employment opportunities for our members
Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.
Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Mosaic Clubhouse!
WHAT’S NEXT?
Eastside People is supporting Mosaic Clubhouse in the recruitment of this role. You can follow the link to apply today.
The closing date for applications is Mon 2nd March. Shortlisting interviews will take place shortly after. Shortlisted candidates will then have an interview with Mosaic Clubhouse shortly after this.
We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK. We give survivors, families, and allies the power to speak out, heal and educate communities through storytelling, outreach, and collective action. We work across all communities - Black, white, Asian, Caribbean, African and beyond, ensuring no survivor feels alone or silenced. Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.
This Role Is Not Symbolic. It Is Structural.
Safeguarding is not a policy document; It is not a checkbox; It is not a compliance exercise. In this CIC, safeguarding is the infrastructure that allows the work to exist at all.
We work with:
-
Survivors of childhood sexual abuse (CSA)
-
Vulnerable adults
-
Young people
-
Ex-offenders
-
Volunteers with lived trauma
-
Communities historically failed by institutions
If safeguarding fails, everything fails. This role exists to make sure that never happens.
Purpose of the Safeguarding Officer Role
The Safeguarding Officer is responsible for designing, implementing, and protecting the safeguarding framework that allows the CIC to operate safely, ethically, and lawfully at scale.
This role ensures:
-
Survivors are protected, not re-exposed
-
Volunteers are supported, not exploited
-
Risks are identified early, not ignored
-
Safeguarding is embedded into every system, not bolted on
About the role:
To design and uphold safeguarding systems that protect survivors, volunteers and the organisation, ensuring safety, ethics and legal compliance are built into every practice as the CIC grows. Safeguarding is the infrastructure that allows the work to "SAFELY" exist at all.
Experience Qualification and Requirements
Experience in safeguarding within:
Charity; Statutory services; Education; Health; Grassroots or community settings
-
Experience working with vulnerable adults and/or children.
-
Strong understanding of trauma-informed practice.
-
Ability to respond to disclosures calmly and appropriately.
-
Experience writing and implementing safeguarding policies.
-
Risk assessment and incident management experience.
-
Understanding of UK safeguarding legislation and guidance.
-
Confidence challenging unsafe practice at any level.
-
Ability to balance care with boundaries.
-
Strong judgement under pressure.
-
Clear written documentation skills.
-
Capacity to work unpaid and full-time during build phase.
-
Emotional regulation and professional restraint.
-
Integrity, steadiness and clarity.
Main Responsibilities/ Key Duties
-
Design, implement, and maintain a safeguarding framework that protects survivors, volunteers, members and the organisation.
-
Develop and own safeguarding policies, procedures and reporting pathways covering:
- Adults and children at risk
- Volunteers and peer supporters
- Digital spaces, storytelling, and online engagement
- Ensure safeguarding is embedded into:
- Recruitment and onboarding
- Training and supervision
- Programme design and delivery
- Digital systems and data handling
-
Establish clear risk assessment processes for activities, campaigns, and content.
-
Act as the safeguarding lead for concerns, disclosures, and incidents, ensuring:
- Timely, appropriate responses
- Accurate recording
- Correct escalation to statutory agencies where required
-
Build systems that prevent re-exposure, re-traumatisation, or exploitation of survivors.
-
Ensure volunteers are supported, supervised and not placed in unsafe or inappropriate roles.
-
Advise leadership on safeguarding risks, capacity limits and ethical boundaries.
-
Deliver safeguarding guidance and training proportionate to role and risk.
-
Monitor safeguarding practice across teams and intervene early where drift appears.
-
Work closely with Digital, Membership, Fundraising, and Social teams to manage risk in:
- Storytelling
- Online engagement
- Data use
-
Maintain professional distance and emotional steadiness when handling complex situations.
-
Review and update safeguarding systems as the CIC scales.
-
Contribute to external accountability and transparency where appropriate.
You must:
-
Be able to commit 80% dedication during the build phase
-
Be comfortable working unpaid while the CIC is being built
-
Be emotionally grounded and professionally boundaries
-
Understand trauma without centring yourself
-
Be able to hold complexity without collapsing into control or avoidance
You should have experience in some of the following:
-
Safeguarding (statutory, charity, education, health, or grassroots)
-
Working with vulnerable adults and/or children
-
Trauma-informed practice
-
Policy development and implementation
-
Risk assessment and incident management
Formal qualifications are welcome but not essential - Integrity, clarity and steadiness are.
This role is not for you if:
-
You want safeguarding to be “light touch”
-
You avoid difficult conversations
-
You seek authority without responsibility
-
You are uncomfortable challenging leadership when needed
-
You are looking for a title rather than accountability
What You Gain:
-
A founding leadership role in a CIC tackling real harm
-
The chance to build safeguarding the right way
-
Influence over how protection, care, and accountability coexist
-
The opportunity to shape a future paid safeguarding role
-
Deep purpose-driven work that actually protects people
As the CIC scales, this role is expected to evolve into a paid senior safeguarding position, shaped by the person who built it.
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
-
A values-led conversation
-
A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Safeguarding is an act of love.
It is also an act of discipline.
If you know that:
-
Survivors deserve better systems
-
Vulnerable people deserve real protection
-
Community work must be safe to be sustainable
The client requests no contact from agencies or media sales.
Thank you!
NFYFC is seeking a trustee with strong finance experience in the charity or not-for-profit sector to join its Board and support delivery of our five-year strategy.
This role combines strategic oversight with hands-on support. Following a sustained operating deficit since the Covid period, NFYFC is focused on strengthening financial sustainability, improving financial discipline, and building long-term resilience. We are looking for a trustee who is willing to roll up their sleeves, work constructively with the Executive team, and help guide the organisation through this recovery phase.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?
We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.
What you’ll do:
• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.
• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.
• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.
• Create eye-catching visuals using tools like Canva.
• Update our website as required and make suggestions for improvements.
• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.
What we’ll provide:
· Creative freedom within agreed priorities and tone of voice.
· Access to the right tools plus shared photos, stories and impact stats.
· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.
Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.
Reasonable agreed expenses will be paid.
Thank you
Mark Flannagan
Chief Executive
About us
UpCycle, works with individuals in prisons and young people at risk in marginalised communities. We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration. We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.
In prisons
· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.
In the Community
· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.
· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.
· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.
Registered Charity
6 - 10
We believe everyone deserves a better future. We prevent people from being pulled into crime and help those already in the system find paths out.
The client requests no contact from agencies or media sales.