Operations project assistant volunteer roles in Home based

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

We are looking for an Events Assistant who can help us organise monthly community dinners featuring three course meals from around the globe to enable the charity to engage with and attract donors. We require help with running the dinner on the day with tasks including welcoming the guests, serving food and drinks, take payments, setting up and clearing, etc.

You will be working as part of a team to plan and organise other events and fundraisers throughout the year, for example refugee week. You will also be assisting with applying for funds for events including securing raffle prizes, donations of ingredients, material needed, musicians and entertainment, etc.

This role will also include working closely with our marketing team, providing details of upcoming events for promotion; taking pictures and quotes at the event.

Main duties will include:

• Prior experience of events planning and organisation
• A passion and keenness to engage in community-based work to support refugees and serve the local community
• Good organisation skills including: effective time management, punctuality and delegation of tasks.
• A flexible and proactive attitude to working
• Good responsiveness to emails/ text/ whatsapp
• Practical skills to help prepare and set-up the café for events
• Able to work well in a team and communicate effectively with the rest of the staff and visitors of the cafe
• A willingness to learn new skills

Desirable:

• Prior experience working with refugees, people seeking asylum or other vulnerable groups
• Prior experience of involvement in charity fundraising events

Volunteer Admin Manager & Committee Secretary

Help Keep MINDSET Organised as We Launch Our New Charity

MINDSET is a brand‑new men’s wellbeing and personal growth charity — and we’re looking for a highly organised, reliable volunteer to join us as our Admin Manager & Committee Secretary.

Our mission is to help men build resilience, confidence, emotional awareness, and healthier coping skills through practical, reflective, skills‑based support. To launch successfully, we need strong, consistent admin support to keep everything running smoothly.

If you can spare just a few hours a month and enjoy organising, coordinating, and supporting a small team, we’d love to hear from you.

What You’ll Do

We’re looking for someone who can help us:

• Provide admin support across our start‑up charity

• Act as Secretary for our Steering Group and committees

• Schedule meetings and send reminders

• Prepare agendas and take minutes

• Keep documents organised and up to date

• Support volunteer onboarding and record‑keeping

• Help maintain simple systems and processes

• Ensure communication flows smoothly across the team

Your role will be central to keeping MINDSET structured, organised, and ready to grow.

Who We’re Looking For

Someone who is:

• Organised, reliable, and good with detail

• Comfortable with basic admin tasks

• Confident writing emails, agendas, and minutes

• Able to keep information tidy and accessible

• Friendly, supportive, and good at communication

• Happy to take on small tasks that make a big difference

• Passionate about helping a new charity get off the ground

Experience in admin, office support, PA work, or committee secretarial roles is helpful but not essential.

Time Commitment

• A few hours per month, flexible around your schedule

• One Steering Group meeting per month

• Occasional short tasks between meetings

• All work can be done remotely

Perfect for someone who enjoys admin and wants to make a meaningful impact without a big time commitment.

Why Join Us?

• Play a key role in helping a new charity launch successfully

• Use your organisational skills to support a meaningful mission

• Gain experience in charity administration and governance

• Be part of a friendly, purpose‑driven team

• Help create the systems and structure that will shape MINDSET’s future

Your support will help us stay organised, focused, and ready to deliver life‑changing programmes for men.

Interested?

Contact us for an application form.