Outreach support worker volunteer volunteer roles
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Outreach & Hub Support Volunteer you will make a difference by supporting clients to engage with us in different ways including providing hands on street outreach in line with our assertive outreach approach, and supporting clients in our Hub.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Uplift Project
The Uplift Project is a UK-based charity dedicated to supporting individuals experiencing emotional distress and financial hardship. We deliver peer-led mental health support, wellbeing workshops, and emergency aid to communities across the UK.
About the Project
Uplift Circles – Local Emotional Resilience Hubs is a 12-month in-house wellbeing initiative that delivers weekly, non-clinical support sessions across Derbyshire and South Yorkshire. The programme creates safe spaces for community members to share, connect, and build resilience through guided group discussions, one-to-one emotional check-ins, and resource sharing.
Role Overview
We are looking for compassionate and committed Charity Outreach Workers to support the delivery of Uplift Circles. You will help facilitate wellbeing sessions, support participants emotionally, and contribute to the smooth running of the programme.
Key Responsibilities
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Support weekly peer-led wellbeing sessions in local community venues
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Offer one-to-one emotional check-ins and signposting support
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Help distribute self-care and wellbeing resources
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Assist with session set-up, attendance tracking, and reporting
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Uphold safeguarding, confidentiality, and data protection standards
Ideal Candidate Will Have
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A caring, non-judgmental attitude and strong interpersonal skills
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A genuine interest in mental wellbeing and community support
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Good spoken English and ability to listen with empathy
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Awareness of boundaries and ability to escalate concerns appropriately
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Previous experience (formal or informal) supporting people is a plus
Training & Support Provided
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Safeguarding and Mental Health Awareness Training
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Volunteer Induction and Supervision
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Ongoing support from trustees and project coordinators
Visa Compliance Note
This role is eligible for sponsorship under the Temporary Worker – Charity Worker visa route. Applicants requiring sponsorship must meet UKVI eligibility criteria for voluntary charity roles.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A Touch of Gentleness is a non-profit CIC shaping a more compassionate culture by putting gentleness, presence, and human connection back at the heart of society, organisations, and everyday life
Please note the locations mentioned are a guide only. This role will require some remote work, and some in-person work around East Sussex.
Role Purpose
This is a wonderfully social and meaningful role that includes:
- Being a point of contact and support for volunteers,
- Nurturing a sense of community for volunteers in the local area.
- Representing A Touch of Gentleness at network meetings online and in person,
The role provides a beautiful opportunity to nurture community, connection, and gentle leadership in action.
Key Responsibilities
- Reporting to and liaising with the CEO and local Events Co-Ordinator’s
- Contacting and supporting newly qualified volunteers
- Fostering a Culture of Care amongst volunteers
- Organising occasional coffee meet-ups for volunteers in local areas,
- Networking online and in person with other organisations and charities as an ambassador for A Touch of Gentleness
Skills Essential
- Strong communication, listening and people skills
- A warm and open disposition
- Organised, reliable, responsive and solution-orientated
- Basic IT skills (email, google forms, WhatsApp)
- Ability to work independently while being part of a wider team
- Passion for human connection, inclusion and gentle presence
- A desire to serve others
- Preferably a car driver
Skills Desirable
- Familiarity with networking
- Ability to organise small local fund-raising events.
About A Touch of Gentleness CIC
A Touch of Gentleness is a heart-led not for profit CIC (community interest company ) offering free hand massage and gentle listening presence to individuals in the community and in organisations. With over 150 trained volunteers, we aim to bring more connection through touch and active listening. Through this service we helping to shape a more compassionate culture. One that is grounded in generosity, gentleness, joy and peace.
What We Offer
- Connection with a growing and compassionate network
- Flexibility to work around your life and community
- Supportive team environment and regular check-ins
- Training and development opportunities as we grow
HOW TO APPLY
If this feels like work you would be proud to do, please send a short covering letter to Helen detailing your suitability for the role and reasons behind your application along with your CV.
We review applications as they arrive and aim to respond within two weeks.
To create a more connected and compassionate world by restoring gentleness, presence, and human connection to the heart of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
H4All is working to advance the health and wellbeing of residents in the London Borough of Hillingdon.
This is done through our Community Champions programme, which is an initiative made up of organisations and local volunteers who promote positive wellbeing messaging and share healthcare information.
Who are we looking for?
We are looking for committed volunteers who are interested in public health and meeting people in the community. As a Community Champion, you’ll be conducting community outreach, making new connections and supporting us with Community Health projects.
This is a meaningful opportunity to reduce health and social inequalities in the borough of Hillingdon, while gaining practical experience and benefiting from free training.
Key Responsibilities
- Engage with the public as part of community outreach efforts, including attending our roadshow events and speaking with residents about health programs and activities. This role will take place at different locations and venues across the London Borough of Hillingdon.
- Support the community by providing information on health services, resources and support networks.
- Complete a monthly log detailing any health outreach undertaken.
- Assist in survey data collection.
Benefits for you:
- Free, specialised training and mentoring provided, enhancing personal and professional skills.
- Hands-on experience in health outreach and community engagement.
- Networking opportunities with healthcare professionals, community organisations and other volunteers.
- A chance to demonstrate your commitment to community health.
Training and support given:
Mandatory training:
- Online Safeguarding and Suicide Prevention courses
- Current healthcare messaging
- NHS blood pressure testing
Throughout your time volunteering with us, there will be additional online and in-person training that will be offered (depending on interest and projects we are running).
Expenses:
We can provide expenses for travel and parking at events or training.
Skills and attributes required:
- Strong desire to make a difference in the London Borough of Hillingdon and improve the local community’s health.
- Confidence in speaking with the public and engaging with diverse communities.
- Respectful of confidentiality and procedures.
- Empathetic and understanding of others’ cultures, beliefs and backgrounds.
Desirable:
- Ability to speak a community language [e.g. Somali, Punjabi, Polish, Arabic, Urdu, Bengali, Mandarin, Spanish] would be beneficial.
- Previous experience in community health or outreach would be beneficial.
Commitment required:
- Full induction and Mandatory online courses, as well as Blood pressure checks training before starting your volunteering.
- Attend relevant training when offered.
- We ask for a commitment of 6 months due to free training and individual support/development offered to our volunteers.
- This is a flexible role, and you can select which outreach events or projects to join based on your commitments. We accept however much time you can spare.
Reporting to: Health and Wellbeing Programme Officer
Documents Required:
- In your application form, you will be asked for 2 references who have known you for at least a year. They can be from a professional, a friend, a support worker etc.
- A basic DBS check is required for public-facing roles.
To apply for this role:
A H4ALL application form must be completed.
The client requests no contact from agencies or media sales.
As a First Response Volunteer, you will help find those rough sleeping quicker, and enable Outreach workers to spend more time supporting those found to move away from the streets and get connected to other local services. First Responders play a crucial role to ensure people sleeping rough receive vital support. This is not a client-facing role and therefore is well suited to somebody looking for their first role in the homelessness sector. However, we do also offer development opportunities to develop your skills and knowledge about rough sleeping for those interested.
On shift, you and a partner volunteer will be given a list of people who have been seen sleeping rough. Your role is to identify those who are sleeping rough, and pass information about referrals to the Outreach team to follow up on – they will help the person find accommodation and link them into non-accommodation-based support for example around physical or mental health.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Role Title: Charity Youth Volunteer Worker
Organisation: Morning Star International Church (MSIC)
Location: Croydon, United Kingdom
Compensation: Voluntary (no salary). Reasonable accommodation and subsistence support may be provided in accordance with charity guidelines.
ABOUT MORNING STAR INTERNATIONAL CHURCH (MSIC)
Morning Star International Church (MSIC) is a Christ-centred Pentecostal church based in Croydon, United Kingdom. The church serves a diverse, multi-ethnic and multi-generational congregation and is committed to sharing the love of Christ through worship, discipleship, community outreach, and pastoral support.
As part of our charitable mission, the church provides programmes that encourage spiritual growth, youth engagement, and community support.
Morning Star International Church is seeking Charity Youth Volunteer Workers who feel called to support the ministry’s day-to-day activities and assist in youth-focused programmes on a temporary voluntary basis.
SUMMARY OF ROLE
The Charity Youth Volunteer Worker will support the ministry by assisting with non-pastoral, non-salaried, and supportive duties within the church.
Working under the supervision of the ministry leadership team, the volunteer will assist with youth activities and help facilitate a welcoming and supportive environment during church programmes and events.
This role is designed to support the charitable objectives of the church while providing the volunteer with meaningful experience in ministry and community service.
KEY DUTIES AND RESPONSIBILITIES
The Charity Youth Volunteer Worker will support the church through the following voluntary activities:
- Helping create a warm, welcoming, and inclusive environment for young people attending church programmes.
- Supporting youth during group discussions, activities, and fellowship sessions.
- Assisting in organising and preparing youth meetings, events, and church gatherings.
- Encouraging participation and engagement among young attendees.
- Providing general support to church leaders and volunteers during services and ministry activities.
- Assisting with practical arrangements during church gatherings to ensure a smooth and positive experience for attendees.
All duties will be carried out under supervision of the church leadership team.
PERSON SPECIFICATION
Essential Attributes
Applicants should demonstrate:
- A genuine heart to serve others with humility and dedication.
- A personal commitment to the Christian faith and the mission of the church.
- Willingness to work collaboratively as part of a team and under supervision.
- Good interpersonal and communication skills.
- A flexible and adaptable approach to volunteering.
Desirable Attributes
The following qualities would be advantageous:
- Previous experience in church, ministry, or community volunteering.
- Familiarity with Pentecostal worship practices.
- Ability to communicate effectively in English (spoken and written).
- Cultural awareness and sensitivity to diverse backgrounds.
- Knowledge of additional languages (e.g., Swahili) would be an asset.
Important Notes
- This is a voluntary position and does not constitute employment.
- No salary or wages will be paid.
- The role is intended to support the charitable and religious objectives of Morning Star International Church.
- Volunteers may receive reasonable accommodation or subsistence support, where applicable, in line with charity regulations and policies.
- All volunteers are expected to adhere to the church’s safeguarding policies and code of conduct.
APPLICATION PROCESS
Interested applicants should submit the following documents:
- A current CV
- A cover letter outlining their interest in the role and availability
- Two references (preferably from church or ministry leaders)
Please include the following reference code in your application:
Reference Code: MSIC/CYW26
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer With Us – Make a Real Difference in East London
Be part of something meaningful across East London, with most activities taking place in Barking and Dagenham. Our volunteers support young people through music, creativity and community projects, from after-school clubs to outreach and local events.
Many roles involve in-person support, particularly community outreach such as flyer distribution and engagement with local residents. For this reason, we are especially looking for volunteers who can travel to Barking and Dagenham regularly.
Current Volunteer Opportunities
Volunteer Youth Workers
Volunteer Social Media Assistants
Volunteer Content Creators
Volunteer Corporate Fundraisers (no door-to-door fundraising)
Volunteer Community Outreach Coordinators
Volunteer Digital Marketers
Volunteer Event Support Assistants
Volunteer Photographers
Volunteer Videographers
Volunteer After-School Club Assistants (Primary age)
Volunteer After-School Club Assistants (Secondary age)
You can select your preferred role and indicate how much time you are able to give on the application form.
What You’ll Gain
- New friendships and local connections
- Valuable skills and hands-on experience
- Stronger confidence and career prospects
- A sense of purpose from giving back
- Improved wellbeing through positive community work
- The chance to contribute to something lasting
If you care about young people, music and community, and want your time to have real impact, we would love to hear from you.
Apply today or get in touch if you have any questions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.
Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.
What you will do as a prison volunteer:
- Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
- Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
- Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
- Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
- Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.
Who we are looking for:
- Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
- Ideally some teaching experience or experience working with socially-excluded groups.
- Someone with a non-judgemental attitude and commitment to rehabilitation.
- Someone who is an excellent team worker.
- Someone who is good at observing personal boundaries.
Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.
You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Family Liaison
Reporting to: Volunteer Leadership Team - Family Support Lead
Organisation: Sevenoaks Welcomes Refugees (SWR)
Location: Swanley or able to travel to Swanley
Time Commitment: 1-2 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)
Organisation Overview
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small and growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 50 families as they settle and rebuild their lives in our community.
Purpose of Role:
Would you like to make a crucial difference for the better to the life and welfare of a refugee family as they settle into life in Britain helping them to achieve independence and social integration in their new surroundings? As a Family Liaison, you will be a vital friendly link and mentor for the family to help them navigate through difficulties that they may encounter on their path to independent living in our district. It is a very important and rewarding role.
Key Responsibilities: ● Where the family is new, help them to settle in and pass on requests for help and equipment. ● See over the welfare and requirements of the family which will change incrementally over time. The level of support should gradually diminish as the family becomes more independent. ● Liaise with local government support workers (Refugee Council) as needed while the family is still receiving support from them. ● Liaise with the team around the family - general support, language and education - so that they work together; moderate a Whatsapp group for all volunteers supporting the family, whatever their role. ● Encourage and monitor the family’s path to independence ● Liaise with Education, Language and Employment specialities.
● Keep the Volunteer Leadership Team (VLT) Family Support Lead up to date as needed.
Skills & Qualities Needed
You need to be:
● compassionate, patient, and non-judgmental
● good at communication
● organized with good attention to detail.
● flexible and adaptable to different family needs and cultural backgrounds.
● reasonably IT literate
It would help if you had a background in health, teaching, social services or other service related charities - BUT it is not essential, a practical attitude is needed.
Time and location
The weekly commitment might be 1-2 hours particularly initially, tapering down as the families become more independent. This is not an online job and the family is located in Swanley.
Support & Training Provided As well as general training for SWR volunteers on the essentials such as safeguarding and cultural awareness, we run workshops to find out more about how we can help children in their path through education, language learning and other matters that may be relevant. The VLT will ensure that the Family Liaison has support and backup as required and a mentor will be appointed to help a new Family Liaison in the initial stages of taking up the role.
We welcome refugees into Sevenoaks District, supporting social integration and economic independence through practical support and access to services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
The National Youth Advocacy Service is a wonderful children's rights charity dedicated to supporting and empowering young people who have experienced care.
We are looking for enthusiastic volunteers in Hereford and surrounding areas to befriend and mentor a young person in care.
This is a rewarding opportunity to make a real difference in a young person's life!
Young Person quote: 'It gives you a friend that you can spend time with doing the things you like to do’
Children and young people in care truly deserve an adult who can share their time, engage in fun activities, and build a trusting and meaningful relationship. Your visits can easily fit into your schedule, allowing you to juggle your commitments while being a positive role model for a young person.
Volunteer quote: "Volunteering with NYAS has reinforced my belief in the crucial role of community support in empowering the next generation. Witnessing the positive changes and growth in the young person I support highlights the tangible impact that dedicated volunteers can have on building a brighter future for vulnerable individuals."
We kindly ask for just a few hours once a month for a minimum of two years.
A set budget will cover activities and travel expenses so you can focus on making a difference without any worries.
If you're interested, we would love to hear from you.
Thank you for considering this opportunity!
Expectations
- Two-year commitment
- Minimum age of 18
- Based in the UK
- DBS check
- Digital risk assessment compliance
- Completion of training relevant to the role
- Ability to complete online tasks and reports
- Ability to complete online tasks and reports
Benefits
This is a worthwhile opportunity where you will make a positive difference to the life of a vulnerable young person, become part of a leading national children's charity, gain valuable experience, meet new people and have fun!
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
The National Youth Advocacy Service is a wonderful children's rights charity dedicated to supporting and empowering young people who have experienced care.
We are looking for enthusiastic volunteers in Launceston to befriend and mentor a young person in care.
This is a rewarding opportunity to make a real difference in a young person's life!
Young Person quote:'It gives you a friend that you can spend time with doing the things you like to do’
Children and young people in care truly deserve an adult who can share their time, engage in fun activities, and build a trusting and meaningful relationship. Your visits can easily fit into your schedule, allowing you to juggle your commitments while being a positive role model for a young person.
Volunteer quote: "Volunteering with NYAS has reinforced my belief in the crucial role of community support in empowering the next generation. Witnessing the positive changes and growth in the young person I support highlights the tangible impact that dedicated volunteers can have on building a brighter future for vulnerable individuals."
We kindly ask for just a few hours once a month for a minimum of two years.
A set budget will cover activities and travel expenses so you can focus on making a difference without any worries.
If you're interested, we would love to hear from you.
Thank you for considering this opportunity!
Expectations
- Two-year commitment
- Minimum age of 18
- Based in the UK
- DBS check
- Digital risk assessment compliance
- Completion of training relevant to the role
- Ability to complete online tasks and reports
- Ability to complete online tasks and reports
Benefits
This is a worthwhile opportunity where you will make a positive difference to the life of a vulnerable young person, become part of a leading national children's charity, gain valuable experience, meet new people and have fun!
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
The National Youth Advocacy Service is a wonderful children's rights charity dedicated to supporting and empowering young people who have experienced care.
We are looking for enthusiastic volunteers in Swindon to befriend and mentor a young person in care.
This is a rewarding opportunity to make a real difference in a young person's life!
Young Person quote:'It gives you a friend that you can spend time with doing the things you like to do’
Children and young people in care truly deserve an adult who can share their time, engage in fun activities, and build a trusting and meaningful relationship. Your visits can easily fit into your schedule, allowing you to juggle your commitments while being a positive role model for a young person.
Volunteer quote: "Volunteering with NYAS has reinforced my belief in the crucial role of community support in empowering the next generation. Witnessing the positive changes and growth in the young person I support highlights the tangible impact that dedicated volunteers can have on building a brighter future for vulnerable individuals."
We kindly ask for just a few hours once a month for a minimum of two years.
A set budget will cover activities and travel expenses so you can focus on making a difference without any worries.
If you're interested, we would love to hear from you.
Thank you for considering this opportunity!
Expectations
- Two-year commitment
- Minimum age of 18
- Based in the UK
- DBS check
- Digital risk assessment compliance
- Completion of training relevant to the role
- Ability to complete online tasks and reports
- Ability to complete online tasks and reports
Benefits
This is a worthwhile opportunity where you will make a positive difference to the life of a vulnerable young person, become part of a leading national children's charity, gain valuable experience, meet new people and have fun!
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
The National Youth Advocacy Service is a wonderful children's rights charity dedicated to supporting and empowering young people who have experienced care.
We are looking for enthusiastic volunteers in Whitchurch to befriend and mentor a young person in care.
This is a rewarding opportunity to make a real difference in a young person's life!
Young Person quote:'It gives you a friend that you can spend time with doing the things you like to do’
Children and young people in care truly deserve an adult who can share their time, engage in fun activities, and build a trusting and meaningful relationship. Your visits can easily fit into your schedule, allowing you to juggle your commitments while being a positive role model for a young person.
Volunteer quote: "Volunteering with NYAS has reinforced my belief in the crucial role of community support in empowering the next generation. Witnessing the positive changes and growth in the young person I support highlights the tangible impact that dedicated volunteers can have on building a brighter future for vulnerable individuals."
We kindly ask for just a few hours once a month for a minimum of two years.
A set budget will cover activities and travel expenses so you can focus on making a difference without any worries.
If you're interested, we would love to hear from you.
Thank you for considering this opportunity!
Expectations
- Two-year commitment
- Minimum age of 18
- Based in the UK
- DBS check
- Digital risk assessment compliance
- Completion of training relevant to the role
- Ability to complete online tasks and reports
- Ability to complete online tasks and reports
Benefits
This is a worthwhile opportunity where you will make a positive difference to the life of a vulnerable young person, become part of a leading national children's charity, gain valuable experience, meet new people and have fun!
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
We are currently looking for Welcome and Reception Volunteers to join our supportive team in Brent. Shifts are available on Mondays, Tuesdays, Thursdays or Fridays (10am - 4pm) with a minimum commitment of one day a week. Same time each week for a minimum of six months.
Shortlisting will take place W/C 30th March and interviews will take place Tuesday 14th April.
How will I be ending homelessness?
As a Welcome and Reception Volunteer you will be the first point of contact for many people who need to access our services. This contact may set the tone for our relationship with that individual and whether they choose to get the help we can offer, so the warm, non-judgemental, and informative welcome you create could set them on the journey to ending their homelessness.
What will I be doing?
Tasks you will support the team with include:
- Welcome
- Welcoming visitors to the Skylight and ensuring they sign in and out
- Signposting to reception and information areas
- Directing members to activities within the Skylight and encouraging engagement
- Chat to members while they are waiting and offer and provide refreshments
- Ensuring information stands are well stocked and up to date
- Supporting with filling in of basic forms
- Carrying out building tours where required and/or showing members to their classes/appointments
- Reception
- Responding to and making telephone calls
- Checking members in and out on our MAPS (members records) database
- Notifying Lead Workers that members have arrived for their appointments
- Supporting with any front of house administration tasks including supporting Engagement and Assessment Officers with tasks such as sending out travel passes and conducting research when required
Who are we looking for?
To be successful in this role we are looking for someone who:
- Is an excellent communicator, confident in building relationships and creating welcoming, compassionate environments, and able to recognise conflict and remain calm in challenging situations.
- You should be confident interacting with individuals from a diverse range of backgrounds, including those with English as a second language
- Has a good level of English
- Is non-judgemental, patient, and reliable
- Has good IT and telephone skills with the ability to use internet, email, excel and databases
- Has good organisational skills
- Understands the importance of keeping an individual’s personal information secure and private and working within the boundaries of the role to keep everyone safe
- Is passionate about standing with Crisis and our members to end homelessness
What do I need to do this role?
As part of your recruitment, you will need to provide details for one referee, and we will complete a basic disclosure check. Your referee will need to be a professional or academic reference (this could include a reference from a volunteer role).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)
Commitment: 6 hours/week (flexible)
Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.
What you gain: Communication skills, admin experience, confidence using IT, and full training.
You'll gain valuable transferable skills in communication, problem solving, teamwork.
Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.
The client requests no contact from agencies or media sales.





