Partnership officer volunteer roles in Nottingham

Board of Trustees  (Voluntary)

Ben is the charity supporting the health and wellbeing of people who work or have worked in the UK automotive industry. As the sector continues to transform, Ben is entering an ambitious new phase to significantly expand its reach, strengthen its role as the industry’s trusted wellbeing partner and deliver its goal to treble impact and double fundraising by 2030. With strong financial foundations and clear ambition for growth, we are now seeking a new Chair and several Trustees to help shape this next chapter.

Chair of the Board of Trustees

The Chair will provide strategic leadership to the Board, support and challenge the CEO, and ensure strong governance, financial sustainability and clarity of purpose. They will lead the Board in setting strategy, driving impact, stewarding significant reserves and acting as an ambassador across the sector.

Trustees will help guide Ben’s strategy, ensure effective oversight, champion good governance and support the senior team. We welcome professionals at senior level who can bring fresh perspectives, strong judgement and a commitment to our mission.

We are looking for Trustees who can bring senior-level insight and expertise in one or more of the following areas:

• Automotive industry (retail, manufacturing or aftermarket)
• Fundraising, philanthropy, income generation or business development
• Welfare, health and wellbeing
• Impact measurement, evaluation or outcomes frameworks
• Brand, marketing, communications, social media or customer experience
• Finance, audit and risk
• Technology, digital or data
• Research and development
• Governance

We welcome values driven leaders who bring strong judgement, collaboration and diverse perspectives, and who are motivated by improving wellbeing across the automotive industry.

The Board meets 4 times a year, with approximately 50% of those taking place in-person. Trustees will serve up to 9 years.

BCT is governed by a Board of Trustees (BoT), which comprises a maximum of fourteen Trustees. Included in this number are four officers (Chair, Vice-Chair, Secretary and Treasurer). Trustees have a collective responsibility. This means that Trustees always act as a group and not as individuals. The BoT meets four times a year, currently one in-person meeting and three video conference meetings.

We always consider individual Trustee circumstances and needs, and are happy to make any reasonable adjustments. We strive to be as flexible as possible to ensure our meeting arrangements are inclusive and suitable for all. Currently, fifty two percent of BCT staff consider themselves to have a disability and so we have experience of accommodating different requirements. 

Our Trustees play a vital role in making sure that BCT achieves its core purpose. They oversee the wider management and administration of the charity. They also ensure that BCT has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the Senior Management Team to enable BCT to grow and thrive, and through this, achieve our mission to work collaboratively and with a diversity of people to achieve resilient populations of bats and improve their habitats in an ever-changing world. Being a Trustee can be rewarding for many reasons – from knowing that you are making a difference to the charity’s cause, to gaining knowledge and building relationships. Trustees do not need any prior knowledge about bat conservation but must become a member of BCT if they are not already.

Trustees are elected at BCT’s Annual General Meeting and serve for an initial term of three years, with the option to stand for a further two three-year terms if they wish to. 

The BoT may co-opt members onto the Board should a vacancy arise, but only until the next AGM when they must seek election.

BCT’s Chief Executive attends BoT meetings, as can other relevant staff, other specialists and observers.

Trustees will receive an induction on joining BCT where they will have the opportunity to talk to different members of staff and fellow Trustees. 

The role of Trustee is not a paid role, although travel and subsistence to attend board meetings will be covered.

Potential Trustees need to be eligible to stand as a Trustee in accordance with Charity Commission rules.

Volunteer Grant Officer

Southwark Tenants’ Federation – Grassroots Housing Advice Charity

Location: Southwark / Remote (hybrid available)
Time commitment: Flexible (approx. 4–8 hours per week)
Contract: Volunteer

About Us

We are a small grassroots charity based in Southwark and the only surviving tenants’ federation in London. For decades, we have supported tenants and residents to defend their housing rights, challenge poor conditions, and have a collective voice in decisions that affect their homes and communities.

Our social housing advice service supports people facing homelessness, disrepair, evictions, and housing management issues, with a strong focus on empowerment and tenant-led action.

The Role

We are seeking a Volunteer Grant Officer to help us secure funding to sustain and grow our vital work. This role is crucial to keeping an independent, tenant-led voice alive in London.

You will work closely with a small, committed team and help ensure our advice service remains accessible to local residents.

Key Responsibilities

• Research grant funding opportunities suitable for a grassroots, tenant-led organisation
• Draft and submit grant applications to trusts, foundations, and statutory funders
• Maintain a simple funding pipeline and track deadlines
• Work with staff and volunteers to gather service data, outcomes, and case studies
• Assist with basic funder monitoring and reporting

About You

Essential:

• Strong written communication skills
• Good organisational skills and reliability
• Commitment to social justice and housing rights

Desirable (but not essential):

• Experience of grant writing or fundraising
• Knowledge of social housing, tenant organisations, or advice services

We particularly welcome applications from people with lived experience of social housing.

What We Offer

• Flexible volunteering hours
• Support, supervision, and guidance
• The opportunity to contribute to a unique and historic tenant-led organisation
• Experience in grant writing within the voluntary and housing sectors
• References provided where appropriate

It’s shaping up to be a busy year at Locate International, with a lot of important stories to tell. We need people who can help us tell them – and play a huge part in resolving cases.

We’re looking for more people to join as volunteer media officers – this will involve writing press releases for our missing and unidentified appeals, giving interviews and forging partnerships with broadcasters and publishers.

The right people will be able to write well, will ideally have a journalistic background, and will have experience dealing with different media outlets and their demands. But they must also be able to work with sensitivity and care.

We meet for an hour every Tuesday night on Zoom, and volunteers are expected to contribute an average of six hours a week.

Trustee and Chair of Trustees

Help shape the future of environmental philanthropy and strengthen funding for climate, nature and people.

Location: Remote, UK wide
Remuneration: Voluntary, unremunerated. Reasonable expenses covered
Term: Three years, renewable once
Time commitment: Approx. 8 days per year for Trustees, approx. 12 days per year for Chair
Closing date: Monday 30 March, 17:59
Interviews: From Wednesday 22 April

About the opportunity

An established and respected network within the environmental funding community is seeking a new Chair of Trustees and two additional Trustees to join its board.

This organisation works to create an effective, flourishing ecosystem of environmental philanthropy that is supporting people and the planet to thrive together. With a growing membership of funders, advisors and fundraisers, it plays a vital role in convening, connecting and strengthening the sector.

As a Trustee, you will provide strategic oversight and guidance across finance, programmes, communications and relationships. As Chair, you will lead the board, act as a line manager to the Executive Director and ensure strong governance and effective decision making.

You will bring sound judgement, a willingness to offer constructive challenge and a commitment to high standards of governance. Above all, you will share a belief in the importance of environmental action and effective philanthropy.

About the Trustee role

Trustees are responsible for ensuring:

· Clear strategic direction and delivery of charitable objectives

· Effective stewardship of resources

· Robust governance and regulatory compliance

· Thoughtful risk management

· Insight into the wider global context affecting environmental funding

We are particularly interested in individuals with experience in one or more of the following areas:

· Environmental funding, including international funding

· Financial and operational management

· Strategic communications and influencing

· Network coordination and development

· Philanthropy advisory or working with family offices

· Fundraising and membership models

About the Chair role

In addition to the above, the Chair will:

· Lead quarterly board meetings

· Support and line manage the Executive Director

· Ensure the board has the right balance of skills and perspectives

· Act as an ambassador and external figurehead

We are looking for prior leadership or chairing experience, strong strategic capability, an understanding of charity governance and experience engaging with funders.

Commitment

Board meetings are held online quarterly, with additional sub-committee meetings and preparation time. There is one in person team and trustee away day each year. The Chair role includes monthly meetings with the Executive Director and additional preparation responsibilities.

These are voluntary roles. Expenses are provided.

Inclusion

Diversity of background, perspective and experience strengthens governance and impact. Applications are particularly welcomed from individuals from marginalised communities and those most affected by climate change and nature loss.

If you would like to play a meaningful role in strengthening environmental philanthropy at a critical time, we would welcome your application.

You may also have experience in areas such as; Non Executive Director, Board Member, Committee Member, Advisory Board Member, Charity Trustee, Foundation Trustee, Trust Director, Philanthropy Advisor, Grant Maker, Environmental Programme Lead, Director of Fundraising, Head of Partnerships, Chief Executive, or Senior Strategic Leader.

Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Help our charity to create new Allotment sites!

Green Allotments is a small, national, charity on a mission to create new allotment sites in England. 

We are currently looking for lovely volunteers for various roles which are all home-based:

Volunteer Desk-based Researchers (Our most popular volunteering role!)

Archaeologist (desk-based, minimum of 3 years work experience)

Occasional professional/specialist micro-volunteers

Landscape Architect (minimum of 3 years work experience)

Social Media Supporters

Welsh Language Translators / Gwirfoddoli Cyfieithwyr Cymraeg

There are no set hours when volunteering for us and you can turn down anything that you are offered. Obviously, we will treat you with dignity and respect.

We do not anticipate that you will incur expenses in this role. We expect our volunteers to already have an internet connection and be willing to use that as part of their volunteer role with Green Allotments CIO.

(At present we are unable to accept applications from under 18s, although we hope to be able to do so in the future as our charity grows)

Are you passionate about helping older people to live well in later life?  Are you able to give your time, expertise and skills as a Trustee to support our charity in its hugely important mission?

This is a fantastic opportunity to join the board of an impactful and influential charity, supporting older residents in Sutton by providing valuable advice and support services regarding health, finances and wellbeing.

A trustee role can be hugely fulfilling, as well as helping you to develop and utilise strategic leadership skills, and work with a diverse and  dynamic team.

We are looking for trustees who can bring their own unique experience and expertise to support the effective governance of our charity, in particular in areas such as data and digital, commercial experience, and knowledge of the health and care sector. An understanding of charity governance, fundraising or an accountancy qualification would be beneficial.

Who are Age UK Sutton?

Age UK Sutton is a small independent charity dedicated to helping older people in our community to live well in later life. We are a network partner of Age UK, the influential national charity, and benefit from membership of a network of similar independent charities across the UK. We deliver a mixture of social and community activities while influencing strategy in Sutton. We provide vital information, expert advice and practical support. Our work enables older people to make informed decisions on finances, health, care, and wellbeing, and enables greater social connection and independence.

Location: Sutton, South West London (and online meetings)

Time Commitment:

• Quarterly Board meetings, three-hour Board meetings held virtually on Teams (twice a year), and alternately face-to-face meetings
• Quarterly Committee meetings (2-3 hours): Fundraising and Enterprise and / or Quality and / or Finance, Risk and Audit (most trustees are expected to attend 2 of the 3 standing subcommittees)
• Trustees with the capacity to do so also have the opportunity to support occasional projects or short-term working groups, supporting the CEO and wider leadership team.

Duration: A 3-year term (may be extended for two further 3-year terms)

Final closing date: Tuesday 1 April

About us

We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR),  the largest global network of civil society organisations working to strengthen the resilience of people most at risk from disasters and climate change. With two trustees nearing the end of their terms, we are now recruiting two new trustees to join our Board at an exciting moment as we prepare to launch our 2026–2030 global strategy.

Key responsibilities

• Provide strategic oversight and support effective governance
• Ensure compliance with charity law and good governance practice
• Oversee financial sustainability, risk management, and organisational performance
• Support and challenge the Executive Director and Senior Leadership Team
• Champion equity, inclusion, localisation, and community‑led action
• Act as an ambassador for GNDR’s mission and values

What we’re looking for

We are looking for individuals who can bring strategic insight, sound judgement, and a commitment to equity and localisation. While all trustees share collective responsibility for GNDR’s governance, we are specifically seeking two candidates with the following professional expertise to strengthen the Board’s capacity in these areas:

• Professional expertise in Finance (e.g., financial management, audit, budgeting, risk)
• Professional expertise in Human Resources (e.g., people & culture, organisational development, HR policy)

All trustees are expected to uphold the following core criteria:

• Commitment to GNDR’s mission, values, and global network
• Strategic thinking, independent judgement, and collaborative working
• Strong communication skills and willingness to contribute actively
• Understanding of (or willingness to learn about) the responsibilities of charity trusteeship

Please refer to the full trustee recruitment pack available at the link below and on the jobs pages of our website.

What you’ll gain as a trustee

• A full induction and ongoing training
• Opportunities to shape strategy and influence a dynamic global network
• Experience in governance and leadership
• The chance to contribute to innovative, community‑led resilience work
• Connections with professionals and civil society leaders worldwide
• Personal fulfilment from contributing to a mission that matters

Representation and eligibility

We are particularly keen to hear from individuals who bring:

• Lived experience of disaster risk, climate impacts, marginalisation, or community‑led resilience
• Experience supporting or being part of communities most at risk
• Perspectives from regions or groups under‑represented in global governance spaces

Trustees must be eligible under UK charity law to serve as charity trustees and company directors.

Terms of office

• Voluntary, unpaid role with all reasonable expenses reimbursed
• Three‑year term, renewable by Board agreement
• Approx. six days per year, plus preparation time, including quarterly board meetings, global board meetings, training, and occasional events
• Trustee indemnity insurance provided

How to apply

Please submit an up to date copy of your CV (max. two A4 pages) and a cover letter (max. one A4 page) outlining skills and experience relevant to the role by email to our HR team. Please include in the subject of the email, the following: “Application for the trustee role”.

Please note: we are unable to accept incomplete applications. 

The recruitment process will include an initial assessment and shortlisting stage, followed by an interview comprising a series of panel questions with our Executive Director and other members of the Board of Trustees.

If you have any questions or need to discuss any adjustments to any aspects of the recruitment process, please contact our recruitment team. Contact information of our HR team are available on our website.

Closing date

18 March at 12pm (GMT)

Due to the high volume of applications we expect to receive for this role, we may not be able to provide individual feedback. However, we will endeavour to contact all applicants to update them on the outcome of their application.

Interview

To be confirmed

Our commitment to equity, diversity and inclusion

At GNDR, we are committed to fostering a truly diverse and inclusive culture based on our core values of openness, trust, accountability and mutual respect. 

We welcome applications from people of all backgrounds and identities without discriminating against any characteristics. This includes ethnicity, race, gender, religion or belief, language, abilities, nationality or citizenship, socio-economic background, sexual orientation, marital or partnership status or any other status. 

We’re committed to making our recruitment process as accessible and inclusive as possible for individuals of all needs and abilities. If you require any adjustments at any stage of our recruitment process, you are highly encouraged to contact our HR team.

We are seeking a passionate and strategic Head of Communications to lead our communication efforts and enhance our visibility. The role involves working closely with the CEO and collaborating with other members of the operations team to develop and implement effective communication strategies that resonate with our stakeholders, support our growth and amplify our charity's impact. This individual will have a budget to conduct campaigns and work with our partners in communications to ultimately grow our donor base.

Please read the attached Trustee Information Pack for more detail

As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.

The Treasurer oversees the financial affairs of the charity and ensures that they are conducted legally, transparently, and in line with the charity’s governing document. Working closely with the Chair, Managing Director, Trustees, and any staff or volunteers, the Treasurer helps safeguard the charity’s financial sustainability.

We welcome candidates from professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with this post, we encourage you to apply and join us in driving meaningful change.

Please note, this role is being advertised on an ongoing basis, with interviews conducted on an ad hoc basis. 

We are looking for dynamic, experienced and values aligned trustees to join our Global and Ghana Boards at this exciting stage of EduSpots’ development.

Background 

EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.

Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance. Read our model of change document here.

Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually. Read our 2023 Annual Report here and our recent independent evaluation here.

We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.

We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a winner of the 2025 Their World Scale-Up Innovation Prize Winner. Our CEO/Founder was a 2021 Global Finalist in the UNESCO-backed $1 million Global Teacher Prize and is a 2025 UNESCO Youth for Peace Young Leader

We are excited by our future. 

About this voluntary role

Time: Approximately 4-8 hours per month

Location: Remote

Role type: Voluntary

Trustees are responsible for the overall governance and compliance of the charity with UK and Ghanaian law and Charity Commission guidance. Working alongside staff and advisory group members, they should maintain oversight of global strategy delivery, funding, finances and risk management. Most trustees also have a particular focus on one area of work, with a particular need for the following specialisms:

• Fundraising and partnerships (Ghana or global)

• Finance and operations (Ghana-based)

• Law and compliance (Ghana and Global)

• Communications, marketing, PR and advocacy (Ghana and Global)

• Leadership programmes and education (Ghana and Global)

• Monitoring, evaluation and learning (Ghana and Global)

• Organisational development and business planning in a scale-up context (Ghana and Global)

EduSpots seeks trustees and Directors who can understand and represent our work, including those who have experience living or working in Ghana, or who have links to wider West Africa.

Trustees are expected to join online board meetings four times a year, with an aim to make one of these an in-person meeting.

Trustees should be hands-on team players with a genuine passion for educational equity and community-driven models of development.

Main Duties and Responsibilities 

• Ensuring the board fulfils its duties and responsibilities for the effective governance of the Charity, including but not limited to operating within its charitable objectives, reviewing and responding to major risks and opportunities and ensuring strong systems are in place to ensure financial accountability.

• Taking ownership for one thematic area of work, and providing high level guidance and advice to the staff team on that topic.

• Attending quarterly Board meetings, reading documents in advance and actively participating in discussions.

• Actively promoting the organisation’s work through their networks and positively representing the organisation at all times.

• Supporting the CEO and key senior staff through informed questioning and oversight to ensure the organisation’s legal responsibilities and strategic objectives are achieved.

Desired Skills / Experience

Knowledge & Experience

• Experience of charity governance.

• Experience in leading the strategy of an organisation.

• Ability to support and inspire a fast-paced, ambitious team.

• Experience of working in an education-focused charity or business, ideally within an African context.

Personal Qualities & Skills

• A genuine passion for our educational model, and community-driven development.

• strong listener, with an ability to understand the context and model first, before offering input.

• A team player, aligned with our collaborative model of organisational development.

• Exceptional interpersonal skills, with the ability to create positive working relationships and motivate staff, volunteers, and a range of stakeholders at all levels in a cross-cultural environment.

• Ability to foster a culture of respect, honesty and commitment to our values and organisational aims.

Join Street Paws as a Trustee — Shape the Future of a Charity Making Real Change

Street Paws is the charity standing up for people and pets facing homelessness, we believe in a future where homelessness never separates people and their pets, because for them a pet is a lifeline not a luxury.

Street Paws stands up for people facing homelessness because, for them a pet is a lifeline, not a luxury. We challenge the misconception that having a pet should ever be a barrier to a secure home. That is why, in partnership with Local Authorities, hostels and support services, we provide accessible veterinary care, training and advocacy – breaking down the barriers and opening doors to make pet friendly support the norm, not the exception.

We are looking for new trustees with legal, cyber security or lobbying/ campaigning expertise to join our board and play a pivotal role in protecting and strengthening the charity as we grow. By joining our Board, you will have the chance to:

Lead Strategy at a High Level

Your decisions directly shape the direction, resilience, and long‑term impact of Street Paws. You’ll help guide a charity that supports some of the most vulnerable animals and owners across the UK.

Make a Big Difference with a Small Time Commitment

We know your time is valuable. That’s why the role is designed to be flexible and manageable:

· A few hours a month, on your schedule

· Just one board meeting per quarter (around 2 hours)

· Remote participation options available

This is a meaningful way to contribute your professional expertise without taking on a heavy workload.

Build Your Board-Level Experience

Whether you’re looking to take your first step into governance or broaden your leadership portfolio, this role offers:

· Real strategic influence

· Exposure to charity governance

· A chance to work alongside passionate, skilled trustees

You’ll be part of a committed team driving forward a mission that genuinely changes lives.

Oxford Friends of the Earth is looking for a new Coordinator. We are a voluntary group with 1800+ supporters and focus on climate action, nature and climate solutions, clean rivers, air pollution, and transport.  We run events, lobby MPs and councillors, produce reports and we have strong partnerships across Oxfordshire and with national bodies. We have existed since the 1970s and meet as a group monthly in central Oxford.We are part of the Friends of the Earth global network, working to protect and improve our environment locally and nationally.

Our current Coordinator is taking a break: we’d like to find someone who can commit to offering a few hours most weeks and attending our monthly meetings.

This involves:

· Setting up meetings and managing our monthly mailing

· Working with our Campaigns Officer to develop our campaigns

· Working with our social media officer to develop our engagement

· Working with other volunteers on specific campaigns / projects

· Exploring opportunities for us to gain support

· Maintaining our supporter database and being a point of contact for people interested to know more about the group

· Managing and developing our website

· Supporting event planning and management

The post would suit anyone seeking to develop their organisational skills for a career in voluntary and environmental sectors.  We can offer on-the-job and formal training and support for people wishing to get involved, and can pay travel and related expenses.

Trustee vacancies. Our trustees play a vital role in making sure that the charity achieves its core objects as set out in the governing documents.  They oversee the overall management, finances and administration of Dove Cottage and ensure that the charity is successfully implementing a clear strategy in line with our vision. Trustees are also there to support and constructively challenge the senior staff team (the Dove Cottage Manager and Income Generation and Marketing Manager).

The trustees of Dove Cottage have a responsibility to:

· Support and provide advice on Dove Cottage’s purpose, vision, goals and activities.

· Approve operational strategies and policies, and monitor and evaluate their implementation.

· Oversee Dove Cottage’s financial plans and budgets and monitor and evaluate progress.

· Provide leadership to the board and to ensure that trustees fulfil their duties and responsibilities for the proper governance of the charity.

· Support and, where appropriate, provide constructive challenge to the executive manager.

· Ensure that the board as a whole works well and in partnership with key staff.

· Ensure the effective administration of the charity.

· Ensure that key risks are being identified, monitored and controlled.

· Review and approve Dove Cottage’s financial statements.

· Provide support and challenge to senior staff, specifically the Dove Cottage Manager and the Income Generation and Marketing Manager in the exercise of their delegated authority and responsibilities.

· Keep abreast of changes in Dove Cottage’s operating environment.

· Contribute to regular reviews of Dove Cottage’s governance arrangements.

· Attend board meetings, well prepared to contribute to discussions.

· Exercise independent judgement, acting legally and in good faith to protect Dove Cottage’s interest, to the exclusion of your own/third-party interests.

· Ensure appropriate accountability to LOROS as sole member.

· Contribute to the promotion of Dove Cottage’s objects, aims and reputation through the application of your skills, expertise, knowledge and contacts.

Working hours/commitment

All trustees are required to:

· Attend at least four board meetings each year, although trustees may together decide to change the frequency of meetings.

· Attend the charity’s Annual General Meeting and any extraordinary general meetings should these be required.

Meetings will usually be held in person at the hospice in Stathern. There will be times when trustees need to be actively involved beyond board meetings.  This may involve visiting the hospice, tea room and shops, helping out at events, scrutinising papers, leading discussions, providing advice and guidance on new initiatives, responding to complaints and concerns, and getting involved in various matters about which they have a special expertise.