Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Turns Data Into Action for Community Impact
At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.
This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.
Purpose of the Role
This role exists to:
- Maintain and manage donor databases with accuracy and security
- Track donor engagement, contributions, and interactions
- Analyse donor behaviour and generate insights to inform campaigns and communications
- Support the Fundraising Director and Communication Specialists with data-driven strategies
- Ensure compliance with GDPR, safeguarding, and CIC policies
- Provide reporting on donor activity, trends, and retention strategies
You are the link between data, strategy, and donor trust.
About the role:
To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience.
Why This Role Matters
Effective donor data management:
- Strengthens relationships and trust with supporters
- Optimises campaign targeting and impact
- Provides insight for strategic decisions and long-term planning
Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
- Competence in data entry, tracking, and ensuring data accuracy.
- Experience analysing fundraising or donor engagement data.
- Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
- Knowledge of GDPR, data protection principles, and ethical data handling.
- Experience in non-profit donor relations, fundraising support, or CRM administration.
- Ability to generate clear reports and visualisations for leadership.
- Strong attention to detail and organisational skills.
- Collaborative skills to work with communications, fundraising, and digital teams.
- Ability to identify patterns, trends, and actionable insights from data.
- Problem-solving skills to improve donor systems and processes.
Desirable / Can Be Developed
- Experience supporting segmentation and targeted donor communications.
- Familiarity with donor engagement analytics and reporting dashboards.
- Experience in donor stewardship planning and personalised outreach.
- Understanding of the operational needs of volunteer-led organisations.
- Ability to work with multiple systems and integrate data from different platforms.
Qualifications
- Formal qualifications not required.
- Equivalent professional experience in donor relations, fundraising, or data management is highly valued.
Main Responsibilities/ Key Duties
- Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
- Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
- Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
- Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
- Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
- Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
- Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
- Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
- Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
- Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
- Flag data quality issues or system gaps and recommend solutions to leadership.
- Contribute to planning for scaling donor management systems as the CIC grows.
- Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
- Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.
What You Gain
- Founding experience in donor relations and data-driven fundraising
- Strategic insight into community-based fundraising and supporter engagement
- Leadership exposure in managing sensitive information and reporting
- Priority consideration for future paid roles
- Direct contribution to C.I.C sustainability and long-term impact
This role builds data stewardship, analytical thinking, and donor engagement skills.
This role is not suitable if you:
- Prefer low-responsibility volunteer work
- Avoid handling sensitive data or detailed reporting
- Are seeking immediate paid employment
- Are uncomfortable applying analysis to strategic decisions
Important to be clear:
- This is a volunteer role during the C.I.C’s build phase
- It carries real responsibility for data integrity and donor relations
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Data is about people, not numbers.
If you know that:
- Trust is built through care and accuracy
- Privacy is a safeguarding issue
- Respect keeps relationships strong
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Turns Digital Campaigns Into Real-World Impact. At Tell My Truth and Shame the Devil C.I.C., online fundraising is more than clicks—it’s building a movement.
The Online Fundraising and Campaign Manager ensures that all digital campaigns—from social media drives to crowdfunding initiatives—are strategically designed, executed, and optimised for impact. You will lead online engagement, campaign planning, and donor acquisition strategies, connecting supporters to the CIC’s mission and converting attention into meaningful action. This is not a passive posting role—it is strategic, high-energy, and central to scaling the CIC’s digital impact.
This role exists to:
- Plan, launch, and manage online fundraising campaigns across multiple digital platforms
- Coordinate with Content and Donor Communication Specialists to ensure cohesive messaging
- Analyse campaign performance, adjusting strategies in real time for maximum engagement
- Support the Fundraising Director with digital strategy, reporting, and optimisation
- Ensure campaigns comply with safeguarding, ethical, and CIC standards
- Develop creative fundraising initiatives that engage online communities
- Track donor journeys from awareness to contribution, improving retention and growth
You are the digital architect of campaigns that mobilise supporters and funds.
Why This Role Matters
Online fundraising is critical for the CIC’s sustainability:
- It generates immediate and scalable revenue for programmes
- It grows awareness and community support beyond geographic boundaries
- It empowers supporters to engage meaningfully with the CIC’s mission
Without this role, online campaigns risk low engagement, wasted effort, or lost opportunities. With it, the CIC can reach thousands of supporters efficiently and ethically.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience using online fundraising platforms such as JustGiving, GoFundMe, Stripe, Patreon, or similar tools
- Experience in digital campaign planning, execution, and optimisation
- Strong understanding of social media marketing, including platform-specific strategies and analytics
- Experience with email marketing tools and CRM systems for supporter engagement and fundraising
- Ability to monitor, analyse, and interpret performance data to inform decisions
- Experience producing clear reports and insights for non-technical audiences and leadership
- Strong written communication skills, with an ability to craft compelling calls to action
- Creative mindset with the ability to generate and test innovative campaign ideas
- Good organisational skills and ability to manage multiple campaigns and deadlines
- Understanding of ethical fundraising, safeguarding, and data protection principles
- Ability to collaborate effectively with internal teams and volunteers
- Confidence working independently in a volunteer role, with proactive problem-solving skills
- Commitment to the organisation’s mission, values, and respectful supporter engagement
Desirable / Can Be Developed
-
Basic knowledge of digital design or content tools
Qualifications
-
Formal qualifications not required; equivalent professional or voluntary experience is highly valued
Main Responsibilities/ Key Duties
- Design and deliver online fundraising campaigns: Plan, implement, and manage end-to-end digital fundraising initiatives across social media, crowdfunding platforms, email marketing, and web-based channels. Ensure campaigns are aligned with organisational goals, audiences, and key fundraising moments.
- Develop innovative engagement strategies: Create and test creative campaign ideas, challenges, peer-to-peer fundraising initiatives, and digital engagement activities that motivate supporters to donate, share, and advocate. Continuously explore new trends and tools in online fundraising.
- Coordinate creative assets: Work collaboratively with Content, Communications, and Donor Engagement teams to develop compelling copy, visuals, videos, and calls to action. Ensure consistent messaging, tone, and branding across all digital channels.
- Campaign optimisation and performance monitoring: Track and analyse campaign metrics such as reach, engagement, conversion rates, donation values, and supporter growth. Use insights to adjust strategies in real time and improve campaign effectiveness.
- Data-driven decision making: Interpret analytics and audience behaviour to refine targeting, messaging, timing, and platform use. Support evidence-based recommendations for future fundraising activity.
- Compliance and ethical standards: Ensure all online fundraising activities comply with relevant regulations, platform terms, safeguarding policies, data protection requirements, and ethical fundraising standards. Promote transparency and donor trust at all stages.
- Reporting and accountability: Prepare clear and timely reports on campaign performance, outcomes, and learning for leadership and stakeholders. Highlight successes, challenges, and recommendations for improvement.
- Volunteer collaboration: Engage and coordinate volunteer teams and digital ambassadors to amplify campaigns, encourage peer sharing, and extend reach within communities and networks. Provide guidance and motivation to support consistent messaging.
- Continuous improvement: Contribute to the development of best practices, templates, and processes for online fundraising. Share learning across teams to strengthen organisational digital fundraising capacity.
Who This Role Is For
This role is suited to someone who:
- Understands online fundraising and digital campaign strategy
- Can plan, execute, and monitor campaigns independently and collaboratively
- Is creative, data-driven, and solution-oriented
- Can translate social media trends into actionable fundraising opportunities
- Values transparency, ethics, and mission-aligned digital engagement
You are a strategic digital leader and campaign innovator.
What You Gain
- Founding-level experience in online fundraising strategy and execution
- Strategic insight into digital engagement and campaign optimisation
- Leadership exposure in managing multi-channel campaigns
- Priority consideration for future paid roles
- Direct contribution to community empowerment and CIC sustainability
This role builds digital strategy, fundraising, and online community leadership skills.
What This Role Is Not For
This role is not suitable if you:
- Prefer low-responsibility volunteer work
- Avoid digital tools, analytics, or campaign strategy
- Are seeking immediate paid employment
- Are uncomfortable managing ethical online engagement and fundraising
Important to Be Clear
- This is a volunteer role during the CIC’s build phase
- It carries real responsibility for digital campaign success and donor engagement
- Paid roles will emerge as funding and sustainability allow
Next Steps
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about campaign strategy, performance, and collaboration
If you believe that digital campaigns can create meaningful impact, and that online engagement is a tool for real-world change, this role is for you.
A Final Word
Fundraising is about people, not just donations.
If you know that:
- Trust is built through transparency, consistency, and care
- Privacy and safeguarding are essential to ethical digital engagement
- Respectful communication strengthens supporter relationships and loyalty
…then you already understand the heart of effective online fundraising and campaign management.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Transforms Words Into Funding for Change. At Tell My Truth and Shame the Devil C.I.C., compelling storytelling and clear proposals unlock the resources we need to grow and sustain our mission.
The Grants and Proposal Writer ensures that the CIC secures funding from trusts, foundations, and grant-making bodies. You will research opportunities, craft persuasive applications, and maintain documentation for reporting and compliance. Your work directly supports programmes, events, and initiatives that impact vulnerable communities.
This is not a generic writing role—it is strategic, high-impact, and central to CIC sustainability.
This role exists to:
- Research and identify grant and funding opportunities aligned with the CIC’s mission
- Develop high-quality proposals, applications, and supporting materials
- Coordinate with the Fundraising Director and other team members to ensure accurate and compelling submissions
- Maintain records of applications, deadlines, and reporting requirements
- Track outcomes, feedback, and lessons learned to improve future proposals
- Ensure compliance with grant conditions, CIC policies, and ethical fundraising standards
You are the storyteller who converts opportunity into actionable support.
Why This Role Matters
Grants and proposals are a critical revenue stream:
- They provide predictable and scalable funding
- They allow the CIC to expand programmes and reach more communities
- They strengthen credibility with partners, donors, and funders
Without this role, potential funding opportunities may be missed or poorly executed. With it, the CIC can secure long-term resources and scale impact ethically.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience in grant writing or proposal development, producing clear, persuasive, and well-evidenced applications
- Ability to research funding opportunities, assess eligibility, and interpret complex funder guidelines
- Strong written communication and storytelling skills, particularly for social change, community impact, and beneficiary-centred narratives
- Ability to translate programme data and outcomes into measurable impact statements
- Experience preparing or contributing to reports and documentation for funders, including outcomes and financial narratives
- Understanding of, or experience within, non-profit, CIC, charity, or social impact sectors
- High attention to detail with strong organisation and deadline-management skills
- Confidence collaborating with diverse internal stakeholders to gather accurate information
- Ability to work independently, manage multiple applications, and prioritise effectively in a volunteer capacity
- Commitment to the organisation’s mission, values, and principles of equity, inclusion, and integrity
Desirable / Can Be Developed
- Awareness of ethical, legal, and compliance considerations, including CIC requirements and data protection
- Proficiency with basic digital tools (e.g. Word, Google Docs, spreadsheets, shared tracking systems)
Qualifications
-
Formal qualifications not required; equivalent professional or voluntary experience is highly valued
Main Responsibilities/ Key Duties
- Identify funding opportunities: Proactively source and monitor relevant grant-making organisations, charitable trusts, foundations, statutory bodies, and corporate funders aligned with the organisation’s mission, values, and programmes. Maintain awareness of emerging funding trends and opportunities within the non-profit and social impact landscape.
- Research eligibility and priorities: Analyse funder guidelines, eligibility criteria, strategic priorities, funding cycles, and assessment processes to determine suitability. Provide clear recommendations on which opportunities to pursue and advise on positioning applications for best alignment.
- Write high-quality grant proposals: Develop clear, persuasive, and well-structured grant applications, expressions of interest, and supporting documents. Translate complex programmes and outcomes into compelling narratives supported by evidence, budgets, and measurable impact.
- Collaborate with internal teams: Work closely with programme leads, finance, monitoring and evaluation, and leadership teams to gather accurate data, budgets, case studies, outcomes, and delivery plans. Ensure proposals reflect current activities and realistic capacity.
- Application and deadline management: Maintain an organised and transparent system to track funding opportunities, application stages, deadlines, submission requirements, and reporting obligations. Ensure timely preparation and submission of all materials.
- Compliance and quality assurance: Ensure all grant submissions meet ethical standards, legal requirements, and Community Interest Company (CIC) regulations. Review applications for accuracy, consistency, safeguarding considerations, and data protection compliance before submission.
- Funding tracking and reporting support: Record funding awarded, declined, or pending. Assist with donor acknowledgement, progress updates, and end-of-grant reports by collating outcomes, financial information, and impact evidence in line with funder requirements.
- Continuous improvement: Reflect on feedback from funders, analyse success rates, and contribute to improving grant-writing processes, templates, and organisational funding strategy over time.
Who This Role Is For
This role is suited to someone who:
- Can write persuasively and strategically
- Understands grant-making processes or is willing to learn
- Is organised, deadline-driven, and detail-oriented
- Can translate programme impact into compelling narratives
- Values ethics, transparency, and trauma-informed storytelling
You are a strategic writer and funding advocate
What You Gain
- Founding-level experience in grant writing and fundraising strategy
- Strategic insight into funding cycles, donor expectations, and impact storytelling
- Leadership exposure in shaping sustainable funding models
- Priority consideration for future paid roles
- Direct contribution to community empowerment and CIC growth
This role builds strategic writing, research, and funding acquisition skills.
What This Role Is Not For
This role is not suitable if you:
- Avoid strategic or detailed writing tasks
- Prefer low-responsibility volunteer work
- Are seeking immediate paid employment
- Are uncomfortable representing an ethical, trauma-informed organisation
Important to Be Clear
- This is a volunteer role during the CIC’s build phase
- It carries real responsibility for securing ethical funding
- Paid roles will emerge as funding and sustainability allow
Next Steps
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about grant writing, deadlines, and proposal strategy
If you believe that well-crafted proposals can fuel meaningful change, and that writing can create impact beyond words, this role is for you.
A Final Word
Grants are about people, not just funding.
If you know that:
- Trust is built through honesty, clarity, and accuracy
- Ethical compliance and data protection safeguard both funders and communities
- Respectful storytelling strengthens long-term partnerships and impact
…then you already understand the heart of effective grants and proposal writing.
The client requests no contact from agencies or media sales.