Policy volunteer roles

We are looking for someone keen to move into the area of advising small charities on management and governance issues and working with them on other services we provide.

We are a very ambitious local grant-making charity that also offers various training, support and consultancy services to small charities and community groups in West London. Our broad-ranging plans are now beginning to bear fruit and so we need volunteers to help us in the following areas as demand for our services continues to grow:

· Supporting small groups and start-ups with basic governance and management issues

· Facilitating coordination between groups including organising events linking those with common interests

· Monitoring our grant holders and assessing the impact of our services on groups

· Outreach to new groups

· General admin support

· Possibly helping out with grant application assessments when needed

Our ideal candidates would have a good all-round management or professional background gained over a number of years, but they need not be experienced in the areas mentioned above. You'd be given full training, with the opportunity to shadow the people already working in these areas. Far more important is adaptability, initiative, an ability to get on well with people from all sorts of backgrounds, and good organisational and writing skills. Most crucially you would have a demonstrable commitment to our ideals of promoting a strong and influential civil society in West London. You will thrive on challenges and find rewards in seeing our objectives achieved.

You would ideally be able to commit an average of 1 day a week and the work would involve dealing with our clients during office hours, so you will probably be someone who is working part-time, or is perhaps retired or semi-retired, or is otherwise not in full-time employment. We would also be prepared to consider applicants only able to commit a few hours a week for some of the duties mentioned above.

Much of the work would be taking place from home, but it will also involve some face to face contact with clients, so living in or around the Ealing, Hounslow or Hillingdon boroughs would be a definite advantage.

All reasonable expenses will be reimbursed and refreshments provided where suitable.

This Role Brings People Together to Fund Change

At Tell My Truth and Shame the Devil C.I.C., our events are more than fundraising, they are experiences that build community, raise awareness and mobilise support. The Fundraising Events Coordinator ensures that every event, from small community gatherings to large-scale campaigns, is organised, compelling, and aligned with C.I.C values. You will manage planning, logistics, partnerships, and execution, creating spaces where donors, volunteers, and community members can connect, engage, and contribute.

This is not a casual party-planning role, it is strategic, operational, and central to our movement-building work.

About the role:

To plan, organise, and deliver fundraising events and community initiatives that engage supporters, generate income, and strengthen relationships while ensuring alignment with C.I.C values, safeguarding, and operational standards.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Strong Experience planning, coordinating, and delivering events, campaigns, or community initiatives.
• Familiarity with fundraising or donor-focused events.
• Budgeting and financial tracking for events.
• Experience coordinating volunteers or small teams.
• Strong organisational and project management skills.
• Ability to manage multiple deadlines, logistics, and stakeholders.
• Competence in using spreadsheets, event management tools, or CRM systems.
• Strong communication and interpersonal skills for engaging donors, volunteers, and partners.
• Knowledge of safeguarding, GDPR, and health & safety considerations for events.
• Ability to evaluate event success and provide actionable recommendations.
• Experience producing promotional or campaign content in collaboration with communications teams.

Desirable / Can Be Developed

• Experience with digital or hybrid event platforms.
• Understanding of donor engagement strategies and campaign alignment.
• Experience working in volunteer-led or grassroots organisations.
• Familiarity with sponsorship acquisition and management.
• Skills in post-event reporting and data analysis for donor retention.

Qualifications

• Formal qualifications not required, but desirable 
• Equivalent, essential professional experience in events, fundraising, or project coordination is highly mandatory.

Main Responsibilities/ Key Duties

• Plan, coordinate, and execute fundraising events, campaigns, and community initiatives, both in-person and virtual.
• Develop event concepts and strategies aligned with the C.I.C’s mission, fundraising goals, and target audiences.
• Manage all event logistics, including venues, suppliers, volunteers, schedules, and budgets.
• Collaborate with the Fundraising Director to ensure events support broader fundraising strategies and income targets.
• Work with Content and Donor Communication Specialists to create promotional materials, event invitations, and campaign messaging.
• Coordinate with the Finance Liaison Officer and Data and Donor Relations Officer to track sponsorships, ticket sales, donations, and in-kind contributions.
• Ensure all events comply with safeguarding, health and safety, GDPR, and C.I.C policies.
• Recruit, brief, and manage volunteers supporting events, providing guidance and supervision as needed.
• Oversee post-event follow-up, including donor acknowledgement, surveys, and reporting to leadership.
• Monitor and evaluate event performance, providing recommendations for improvement and lessons learned for future activities.
• Maintain clear records of event budgets, attendance, outcomes, and feedback.
• Support community engagement and participation, ensuring events are inclusive, accessible, and reflective of C.I.C values.
• Act as the point of contact for external partners, sponsors, and stakeholders involved in events.
• Contribute to long-term planning for recurring or annual fundraising initiatives.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid hands-on or logistical challenges
• Are seeking immediate paid employment
• Are uncomfortable managing sensitive, trauma-informed, or high-profile events

Important to Be Clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for planning and delivering impactful events
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Events bring people together.
Safety keeps them coming back.

If you know that:
Inclusive spaces protect dignity. Planning is part of safeguarding. Care creates community. 

Last year 786,574 people were offered information and support from Victim Support. As a VS Community Engagement Volunteer, you will help us reach more victims of crime.

Why volunteer with us?  

· Make a difference – you will use your local knowledge to share what we do and how we can help.

· Gain skills and experience – you will learn the skills to effectively present and engage.

· Join our community - you will be part of a large community of over 1,500 volunteers and staff.

· Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

 Volunteering with Victim Support in Dorset

As a Volunteer in Dorset your role will include:

· Raising awareness of our service within the community

· Identifying opportunities to reach out to underrepresented communities

· Working within schools, foodbanks, homeless shelters and with the police

· Attendance at key and local events within the county

· Identifying opportunities to boost income generation

What we ask of you?

In order to join us as a Community Engagement Volunteer, you must:

· Be 18 years of age or over.

· Be able to volunteer for at least 3 hours per month, for at least 3 months.

· Complete a 3-day workbook.

· Undertake a DBS check where required

· Be able to provide two satisfactory references.

· Have an active email address that you are comfortable using in order to engage with VS communications.

Expenses

· All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.

Diversity Matters

· VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

· VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

· We are happy to make reasonable adjustments to support you through the application process.

Do you want to support the running of the charity that supports people in Berkshire’s hospitals?

Are you the person to develop and lead our business opportunities planning, alongside our existing trustees?

You could join the Board of the Friends of Berkshire Hospitals, a charity that improves the experience of patients, visitors, medical staff and others who work in the Royal Berkshire and Wokingham Hospitals.

Our charity grew from a Reading-only organisation set up in 1957, which itself grew from a charitable group in the 1940s. We’re now serving both Reading and Wokingham hospitals, and intend to expand our services and thus our charitable business even further: to better serve all those in the hospitals. Our expenditure in 2024 was £366k, and we have plans to expand our business and fundraising operations outside of hospital premises.

The role and what we are looking for in a new trustee

Trustees are the people who make the top-level decisions for our charity. Our Board includes people with experience and skills in the services we provide to those in hospitals, and we’d expect new trustees to have empathy with our cause and our beneficiaries. 

We are looking for experience of developing a business, not necessarily in the not-for-private-profit sector, identifying new opportunities and relationships, creating and implementing our new marketing strategy.

We are a charity not a business, but we apply business principles to governing our organisation. We are looking for people from a variety of backgrounds to join our charity. We want to expand the diversity of our board, in all meanings of the word, and strongly welcome applications from people from less-represented groups. 

You don’t necessarily need prior experience of charity trusteeship, as full induction to our organisation will be provided, plus specialist support as a new trustee, including access to external training.

If you can think strategically and plan long-term, you have the primary skills needed by our trustees; you’ll also need to be able to work collectively with other Board members.

Trustees are not be expected to get involved in the organisation’s operations on a day-to-day basis; however, regular contact and liaison with other trustees and employees is expected.   

We ask for no more than ten  hours of your time per month, which includes all meetings, discussions, etc.  You will need access to digital communications, as much of our charity’s business is run that way.

How to apply  

This appointment is being managed for us by inVOLve Community Services, a charity-support organisation, who offer a no-obligation discussion by phone or video. A detailed Role Description and Skills Specification is available.

Trustee appointments are subject to satisfactory references.

Your CV or similar will be read by our existing trustees, and an interview offered as soon as mutually convenient.

I need to know more 

Contact Mike Allen via Apply Now, below, for more information and arrange to have a no-obligation initial informal discussion (Teams or Zoom)  

Join Us as Treasurer – Help Build Financial Sustainability for Life-Saving LGBTQI+ Support

Naz and Matt Foundation is looking for an experienced Treasurer to join our Board of Trustees and help secure the future of our life-saving work supporting LGBTQI+ individuals from religious and culturally conservative backgrounds.

Since 2014, we've provided vital support to thousands of LGBTQI+ individuals facing family rejection, honour-based abuse, and threats because of their sexuality or gender identity. As we continue to receive unprecedented demand for our services, we need a skilled financial leader to help us build long-term sustainability and navigate our next chapter with confidence.

This is a unique opportunity to use your financial expertise to protect and strengthen a small charity doing essential frontline work – work that literally saves lives.

Role Summary

Job title: Treasurer (Trustee)
Type: Volunteer / Trustee
Location: Remote, with one in-person AGM in London per year
Commitment:

• Four online Board meetings annually (2 hours each)

• One in-person Annual General Meeting in London (one day)

• Ad hoc support and oversight of finances between meetings as needed

• DBS Check Required: Yes

• Reports to: Chair of Trustees (board role)

Who We Support
Our services support LGBTQI+ individuals - often experiencing rejection, abuse, or pressure to conform - from families where religion or culture plays a significant role. We also support parents who are struggling to accept their LGBTQI+ children.

As Treasurer, you’ll be helping to safeguard the future of this vital work by ensuring we remain financially sound, compliant and well-equipped to grow.

Key Responsibilities

Strategic Financial Leadership

• Lead the Board in its financial responsibilities, ensuring good financial governance and control

• Act as the main point of contact on financial matters between the Board, the CEO, and our external accountants

• Help set, review and monitor the annual budget

Oversight and Governance

• Work with the CEO and external accountants to oversee the preparation of management accounts, annual financial statements, and reporting to the Charity Commission

• Support the preparation of accounts for our annual independent examination

• Present financial updates at quarterly Board meetings in an accessible, transparent way

Risk and Compliance

• Ensure financial risks are appropriately identified and managed

• Monitor cash flow and reserves policy

• Ensure compliance with SORP (Statement of Recommended Practice) and Charity Commission requirements where applicable

Person Specification

• Demonstrable experience of managing finances or acting as Treasurer for a small charity or nonprofit

• Strong understanding of charity accounting and financial reporting requirements in the UK

• Familiarity with working alongside external accountants or independent examiners

• Ability to communicate complex financial information to non-financial audiences

• We are lived experience charity, and welcome applicants who have experience of:

  • Being LGBTQI+ or a parent of an LGBTQI+ child

  • Mental health or suicide prevention work

  • Growing up in a religious or culturally conservative environment

• Passionate about supporting communities affected by family-based LGBTQI+ rejection

• Based in the UK and legally able to volunteer

• Willing to undergo a DBS check

What You’ll Gain

• Use your financial expertise to support a mission that saves lives

• Join a welcoming, purpose-led Board of Trustees

• Play a critical role in the growth and long-term sustainability of a small, high-impact charity

• Help shape national conversations around LGBTQI+ rights, faith and acceptance

About Naz and Matt Foundation
Naz and Matt Foundation was founded in 2014 after the tragic loss of Naz (Dr Nazim Mahmood), who took his own life two days after his religious family confronted him about his sexuality. Since then, we’ve supported thousands of individuals and families, delivered hundreds of public talks, spoken in Parliament, worked with central government, and with police, schools, and media, and campaigned tirelessly for acceptance, love and understanding.

We exist to empower LGBTQI+ individuals, their friends and families to work through challenges of acceptance – particularly where religion is involved.

Everyone is welcome at our table – regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation or socioeconomic background.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’

This programme is attended by young people out of education and is based in Streatham on Mondays, Tuesdays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.

We also run Tuesday and Wednesday afternoon classes open to all existing CARAS youth community members, 4:30pm to 6pm. These classes tend to be larger and have a large range of language levels. 

Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:

• Monday 10 am to 3pm

• Tuesday 2pm to 6pm 

• Wednesday 11am to 6pm

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer Tasks and Responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes;

• Help young people to build confidence in digital literacy;

• Helping to set up the classroom and provide learners with classroom resources;

• Engaging learners in informal conversations or games during breaks to help them practice their conversational English.

• Checking the session plan aims with the lead teacher and assisting learners achieve them;

• Attending and contributing to volunteer debriefs after each session;

• Making use of any community languages you may know to help students during the class;

• Working collaboratively as a team and helping to shape the project;

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;

• Assisting participants to recognise and celebrate their achievements;

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements 

Essential: 

• To be 18 years or older;

• Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);

• An interest in education and English language teaching;

• To be non-judgemental and able to engage with people from diverse backgrounds;

• To be reliable and punctual. We ask volunteers to commit to at least one class every week for a minimum of 4 months. If you are unable to attend a class due to a planned holiday, you must inform the program lead in advance. 

• Excellent communication skills, especially with people who are new to English;

• The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;

• Currently resident in the UK; has asylum seeker or refugee status

• *Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

• Able to attend volunteer induction training (online) prior to start of role 

*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK. 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering 
   

To Apply: 

Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP! 
 

 All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. 

This Role Amplifies Our Mission Through Words and Connection

At Tell My Truth and Shame the Devil C.I.C., every story, every update, and every donor communication is a chance to build trust, mobilise communities, and fuel systemic change. The Content and Donor Communication Specialist ensures that our messaging is consistent, compelling, and aligned with our values, translating the C.I.C’s mission, impact, and vision into content that engages donors, volunteers, and wider audiences. This role is not about casual posting or generic marketing. It is about strategically shaping how the CIC’s story is heard and acted upon.

Purpose of the Role

This role exists to:

• Craft and manage communications for donors, stakeholders, and the wider community
• Translate survivor-led stories and CIC activities into impactful messaging
• Develop content for emails, newsletters, social media, and fundraising campaigns
• Support the Fundraising Director in building donor relationships through clear, engaging, and ethical communication
• Ensure all content aligns with CIC values, trauma-informed practice, and safeguarding policies

You are the voice that converts purpose into action.

About the role:

To create and manage compelling content for donor and community communications, maintaining consistent messaging, ethical standards, and alignment with campaigns to enhance engagement, retention, and organisational impact. 

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional or voluntary experience in copywriting, communications, or journalism.
• Experience creating email newsletters, donor updates, or fundraising communications.
• Strong understanding of donor engagement strategies and how content impacts retention.
• Experience creating content for social media with organisational or campaign objectives in mind.
• Editing, proofreading, and content planning skills.
• Ability to maintain a consistent organisational voice across platforms.
• Familiarity with GDPR, data protection, and safeguarding requirements for communications.
• Skills in tracking and interpreting engagement metrics and refining communications accordingly.
• Collaborative skills to work effectively with multiple teams, volunteers, and directors.
• Ability to adapt content for different audiences and ensure accessibility and inclusivity.
• Strong organisational and project management skills for content planning and scheduling.
• Experience in creating templates, guides, or standardised communication processes.

Desirable / Can Be Developed

• Experience using email marketing or newsletter platforms (e.g., Mailchimp, CiviCRM).
• Knowledge of digital content analytics tools to monitor performance.
• Experience mentoring or supporting volunteers in communications roles.
• Ability to integrate donor communications with wider fundraising campaigns and events.
• Familiarity with multi-channel campaign planning and content strategy.
• Skills in visual content creation or basic design for communication purposes.

Qualifications

• Formal qualifications not required.
• Equivalent professional or voluntary experience in communications, content creation, or donor engagement highly valued.

Main Responsibilities/ Key Duties

• Develop clear, engaging, and accurate copy for all donor and community communications, including:
  • Emails and newsletters
  • Fundraising campaign materials
  • Donor updates and acknowledgements
  • Event promotions and volunteer communications
• Maintain a consistent organisational voice and messaging across all communication channels.
• Collaborate with the Fundraising Director to ensure content aligns with campaign goals, donor engagement strategies, and organisational priorities.
• Work with the Social Media Team to ensure content supports multi-channel campaigns and wider communications objectives.
• Track donor engagement, feedback, and responses to communications to identify patterns and refine messaging for maximum impact.
• Support segmentation, personalisation, and targeting of communications to ensure relevance and donor retention.
• Ensure compliance with data protection (GDPR), safeguarding, confidentiality, and ethical standards in all communications.
• Collaborate with volunteers and other teams to adapt content for different audiences, ensuring inclusivity, accessibility, and cultural sensitivity.
• Proofread, edit, and quality-check all content before publication to ensure accuracy and professional presentation.
• Contribute to content planning, calendars, and scheduling to maintain regular, timely, and coordinated communications.
• Assist in developing templates, guides, or SOPs for donor and community communications.
• Provide guidance and mentoring to other volunteers involved in content creation or communications.
• Monitor performance metrics for communications and produce reports to inform strategy and campaign planning.
• Ensure all communications reflect and uphold the C.I.C’s values, culture, and brand identity.

This role is not suitable if you:

• Prefer casual or low-commitment volunteering
• Are seeking immediate paid employment
• Want to write content without considering impact or ethics
• Are uncomfortable working with sensitive or trauma-informed material

Important to Be Clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for shaping our messaging and donor relationships
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about content, storytelling, and donor engagement

If you believe that words can transform communities, and that authentic storytelling drives action, this role is for you.

A Final Word
Words carry weight. They can heal or harm.

If you know that:
Survivor stories deserve care, not clicks. Donors deserve honesty, not spin. Communication is part of safeguarding

We are seeking two new Trustees with experience of senior organisational leadership ideally within the UK charity sector, with oversight of operations, finance, HR, and strategic development to join our Board of Trustees. This is  an exciting time in our development, when these functions are becoming more critical for us, as Board personnel changes. We are keen to appoint talented individuals who are as passionate as we are about public education, popularising critical thought, and addressing urgent questions of race and inequality in culture and society. Most importantly we need people who are willing to share their business, financial and operational skills and expertise with our Board and senior staff.

Inspired by the life and work of the eminent scholar and intellectual Professor Stuart Hall, the Stuart Hall Foundation (SHF) was launched in 2015 by his family, friends and colleagues to continue his life’s work and build on his unique and distinct legacy by attending to the urgent political, social, and cultural questions of our time. Our mission is to popularise critical thought by supporting the creative and intellectual development of a new generation of artists, academics and activists who are dedicated to challenging issues of inequality through their work. We pursue this mission by equipping underrepresented practitioners with the learning resources and research opportunities necessary to shape and expand public debates on politics, history and culture. We fulfil our mission by:

• Creating opportunities - offering artist residencies, commissions, scholarships, fellowships, and other opportunities to underrepresented people from a variety of backgrounds, disciplines, and geographic locations.
• Convening Spaces - creating digital and physical spaces for the public, our network of artists, researchers, activists and other stakeholders to exchange and generate ideas together.
• Developing Digital Resources - creating free-to-access digital learning resources that encourage critical thinking and interdisciplinary approaches to address contemporary political and cultural issues (across arts, academia and cultural activism).

The Foundation’s Board of Trustees plays a vital role in guiding the organisation’s long-term development and ensuring it remains true to its mission of working towards a racially just and more equal future. As a Trustee, you will share collective responsibility for setting the strategic direction of the Foundation, and make a significant contribution by providing oversight of business planning and resources, and ensuring that the organisation is well governed, financially sustainable, and delivering its work in the best interests of its beneficiaries. We are seeking individuals who share our commitment to public education and to fostering a diverse, intergenerational and inclusive public that is equipped to see and think about the world critically.

We encourage applications from anyone who is interested in working with us. At this time, we are particularly interested in candidates with knowledge and expertise in leading a charitable organisations in the UK.

We are an inclusive organisation that counts anti-racism among our core values. We particularly welcome applications from under-represented groups. 

To apply: please send a one-page A4 cover letter and a CV to Stuart Hall Foundation.

Closing date for applications: 11.59pm on Sunday 15th February 2026.

Applications received after this date and time will not be considered.

Interviews will be held via Zoom w/c 23rd February.

Duties:

1. Ensure that the organisation functions within the UK Charity Sector’s legal and regulatory framework and in line with governing documents, continually striving for best practice in governance, act in the best interests of the organisation and its beneficiaries at all times.
2.   Ensure the financial stability of the organisation; oversee the management of the organisation’s resources, ensuring income and expenditure are in line with budgets and meet accepted standards and policies.
3. Contribute to the overall direction and development of the organisation through strategic planning and fundraising.
4. Enthusiastically participate in the governance, management and administration by reading all relevant papers and reports in advance and contributing constructively to debate and discussion and maintaining confidentiality. 
5. Maintain an up-to-date knowledge of Stuart Hall Foundation’s strategic and operational progress and keep abreast of external developments within the arts and the  political and business world to ensure decision-making is well-informed.
6. Represent the organisation at functions, events and meetings as required, acting as spokesperson where appropriate, thereby demonstrating commitment to the ethos of Stuart Hall Foundation.
7. Demonstrate understanding of, and commitment to, equality, diversity and inclusion.
8. Any other duties commensurate with the role.

Person Specification

Essential:

1.  Enthusiasm for Professor Stuart Hall’s legacy and commitment to the Foundation’s mission and aims.
2. Senior organisational leadership experience with the ability to apply strategic judgement to complex organisational, financial and people-related issues at Board level.
3. Understanding the political context and operating environment of the charity sector and demonstrate the ability to think strategically and entrepreneurially within it.
4.  Excellent interpersonal and communication skills, including excellent listening skills and the ability to communicate with diplomacy, tact and sensitivity.
5. Experience of governing people, culture and leadership, including oversight of senior staffing structures, HR frameworks, wellbeing, and equality, diversity and inclusion, and the ability to align organisational values with practice.
6. Experience of supporting organisational growth, change or transition, with the ability to bring insight from managing complexity, scale or external pressures within the charity sector.
7. Ability to provide constructive collaborator to senior leaders while maintaining appropriate non-executive boundaries and collective responsibility.
8. Sound judgement and independence of thought, with the confidence to ask effective questions, assess risk, and contribute to balanced, well-reasoned Board decisions.
9. Sector awareness and strategic insight, including an understanding of the UK charity, cultural and funding landscape.
10. Available for the time commitment required: 4 Board meetings per annum and other duties equivalent to 1 day per every month.

Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.

The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:

• Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
• Scheduling and posting regular social media content.
• Help develop social media campaigns and day-to-day activities.
• Prepare graphics for sharing across channels.
• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
• Capture and report on monthly data from across all social media platform.
• Lead on Social Media meetings or the social media section of Comms meetings.
• Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
• Develop, manage content and maintain social media objectives and targets.
• Supporting the Social Media Team to ensure our social media platforms are regularly updated.
• Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
• Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
• Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
• Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
• Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
• Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
• Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.

Key Skills or Qualifications

• Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
• Experience of managing a team and projects.
• The ability to inspire people to act and get involved internally and externally.
• Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
• Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
• Be proactive and show initiative, with the ability to volunteer unsupervised.
• Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
• Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
• Strong strategic development, project management and articulate communication skills.
• Good attention to detail and accuracy, with succinct writing and proof-reading skills
• Able to establish and maintain effective working relationships with other volunteers and staff.
• Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
• Ability to be innovative and creative.
• Ability to be flexible and have a 'can do' approach.
• Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
• Confidence in communicating on Zoom or by email.

Key Benefits

• Voluntary Experience: Gain practical real-world experience working in social media management.
• Supportive Team: Collaborate with a passionate team working on projects.
• Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
• Portfolio content for future job applications.
• Opportunity to contribute to a meaningful cause.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

This is a brilliant time to join Caxton Youth as we embark on our strategy refresh, seeking to enhance our voice and impact by building partnerships, expanding our presence in the Westminster community and growing our quality youth services. Help us steer the charity during this crucial time as the new Chair of the Board of Trustees.

Who we are

Established in 1948, Caxton Youth is the only specialist youth club in the City of Westminster dedicated to learning-disabled and autistic young people aged 11–25. We provide a safe, welcoming, and inclusive community where young people can build friendships, explore new interests, and develop the skills needed to lead independent, happy, and healthy lives.

We aim to break down disabling barriers in society by offering youth-led services shaped by the aspirations of our members. Our approach is person-centred, providing a mix of 1:1 support and inclusive group activities to help each individual reach their own goals.

Our core delivery centres on weekly youth club sessions held every Monday, Wednesday, and Friday at our Westminster base. These sessions offer a vibrant mix of sports, cooking, arts and crafts and music, providing a safe space for young people to socialise and explore new interests. To ensure these opportunities are accessible to all, we provide dedicated community transport via a wheelchair-accessible minibus for our activities.

Beyond the club, we run dedicated programmes designed to foster independence and emotional well-being. These range from mastering essential life skills, such as preparing hot drinks and navigating public transport independently, to improving mental health by building self-esteem and social connections through initiatives like our “Mates Dates” outings. For our older members aged 16–25, we offer targeted employment support, including CV writing, interview preparation and assistance in securing volunteering or training opportunities.

Our impact extends into the school holidays with a comprehensive provision of day trips and overnight residentials at outdoor activity centres, allowing members to experience nature and adventure in an accessible environment. These services not only empower the young people but also provide vital respite and a local support network for parents and guardians, knowing their children are in a safe and supportive environment.

Through the power of youth work, we co-create safe, inclusive spaces where learning disabled and autistic young people can take part in accessible activities driven by their needs, wants and interests.

About the role

We seek to appoint a new Chair of the Board of Trustees to provide strategic leadership and strong governance, ensuring Caxton Youth Organisation delivers its mission and uses its resources effectively.

Working closely with the Chief Executive, the Chair will guide the board in setting direction, maintaining financial sustainability, managing risk and ensuring robust systems, policies and procedures are in place. A clear commitment to equity, diversity and inclusion and to youth leadership will be central to the role.

Leading a high-performing board of trustees, the Chair will foster collective responsibility and sound decision-making in Caxton’s long-term interests. They will chair board meetings effectively, support trustees to fulfil their governance duties and oversee succession planning for the board, Chief Executive and senior management team. In partnership with the CEO, the Chair will also ensure effective board composition, trustee recruitment and ongoing development.

Externally, the Chair will act as a credible ambassador and advocate for Caxton, building strong relationships with partners, funders and key stakeholders. Drawing on their networks and influence, they will help open doors to funding, partnerships and decision-makers, ensuring youth issues remain a priority.

Who we are looking for

The successful candidate will be deeply committed to Caxton’s mission, able to see the bigger picture and lead with authenticity, tact and diplomacy.

They will bring board or committee work experience, along with strong influencing and negotiation skills, resilience and a collaborative, organised approach.

We are seeking someone with experience in leading an inclusive organisation through a period of growth or change and/or with significant fundraising expertise.

You will bring a collaborative leadership style and act as a constructive, critical friend when appropriate.

Visible and engaged, you will work effectively with a wide range of stakeholders, acting as a key ambassador for the charity and supporting the staff team to raise its profile and secure new funding to ensure the sustainability of its work.

Time Commitment

There are four board meetings and four committee meetings a year and the Chair leads at least one strategy away day per year. You will also attend other internal and external meetings where necessary, including regular 1:1s with the CEO.

You will be required to be available for 3 – 5 days over a month for this role.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 2nd February 2026

Trustees with legal or financial expertise sought (voluntary roles) 

The Association of Breastfeeding Mothers (ABM) has supported breastfeeding families across the UK for over 40 years. We provide high-quality, evidence-based information and support to help parents make informed feeding choices and reach their own breastfeeding goals. 

ABM is a Charitable Incorporated Organisation and is currently in an important period of transition. We are moving from a predominantly volunteer-led organisation to a more sustainable staff-led model, while continuing to value and invest in our volunteers. As part of this development, ABM has recently appointed its first Chief Executive Officer, strengthening our operational capacity and enabling the Board to focus more clearly on governance, strategy and long-term resilience. 

We are now seeking two new trustees to join our Board, bringing strong legal expertise or strong financial / accounting experience to help guide ABM through this next phase. 

About ABM 

Our work includes: 

• Co-running the National Breastfeeding Helpline, in partnership with the Breastfeeding Network, providing direct support to parents 24 hours a day, 365 days a year 

• Producing accessible, evidence-based resources for parents and professionals 

• Delivering education and training for volunteers and professionals involved in infant feeding support 

• Advocating nationally for breastfeeding through participation in strategic and policy-focused groups 

The trustee roles 

We are particularly keen to hear from people who can bring legal or financial expertise to the Board. The examples below are intended to give a sense of the types of experience that may be helpful in these roles, however, they are not a list of essential criteria, and we welcome applications from people whose experience may sit outwith these specific examples. 

Legal expertise 

• Charity law, employment law, governance, compliance, contracts or regulatory frameworks 

• Confidence in advising the Board on governance responsibilities, risk and sound decision-making 

Financial / accounting expertise 

• Financial management, accounting, audit, budgeting or financial oversight 

• Ability to support trustees in understanding financial information and long-term sustainability 

Previous trustee experience is welcome but not essential. What matters most is your willingness to contribute your skills thoughtfully, ask good questions, and support ABM’s mission and values. 

What being a trustee involves 

Trustees are expected to play an active and engaged role in ABM’s governance and strategic direction. This includes: 

• Attending Board meetings every second month (six meetings per year), currently held remotely in the evening and lasting up to two hours 

• Reading papers in advance and contributing thoughtfully to discussion and decision-making 

• Engaging with Board communications between meetings, including email and Microsoft Teams discussions, to support timely and informed governance 

• Taking part in occasional additional meetings or events during the year, including an annual planning and review session 

We recognise that trustees are volunteers and aim to be realistic and respectful of people’s time. What matters most is consistent engagement, good judgement, and a collaborative approach. 

Support and induction 

We offer: 

• A comprehensive induction 

• Ongoing support from the Chair, fellow trustees and staff 

• Training where needed to support you in the role 

Our values and commitment to inclusion 

You do not need personal breastfeeding experience to be a trustee. However, it is essential that you support ABM’s charitable purpose and recognise the importance of breastfeeding to the health and wellbeing of mothers and babies. 

ABM is fully committed to equality, diversity and inclusion. We welcome applications from all suitably qualified people and are keen to ensure our Board reflects the diversity of the families we support. We warmly welcome applications from men, as well as from people who are currently under-represented on our Board, including disabled people and people from Black and minoritised ethnic communities. 

Language note 

We celebrate diversity in family structure and individual circumstance. We use the terms parent, mother, father, and infant, welcoming every parent’s preference for the terms they use to describe themselves. We use the term breastfeeding, recognising that parents may choose to use other terms, for instance body-feeding, chestfeeding or nursing. 

As described in the Lancet Series 2023 “we use the terms women and breastfeeding throughout this [document] because most people who breastfeed identify as women; we recognise that not all people who breastfeed or chestfeed identify as women” (Baker et al, 2023). 

The best quality support is culturally sensitive and tailored to meet each 

individual’s needs (Gavine et al, 2022). 

Closing date: Friday 13th February 2026, 5pm 
Interviews: Week commencing 23rd February 2026 

RSPCA Alton, Haslemere & Petersfield Branch

We are looking for volunteers to join our Trustee board with expertise in any of these areas:

• Charity finance/ Treasurer
• Marketing/ Social Media
• Fundraising/Retail
• Project management

You will gain new skills and experience as a Branch Trustee whilst enabling us to help animals in our area.

Overview

We are looking for enthusiastic people to take the role as a Charity Trustee, who could devote some time to volunteer for the Alton, Haslemere & Petersfield Branch and support us in boosting our local animal welfare work. Alongside using your expertise, this role will enable you to enhance how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow Trustees, in the running of the Branch and the implementation of a development plan. At a minimum, you would normally be expected to attend a monthly online committee meeting and to spend further time driving forward our activities.

The Alton, Haslemere & Petersfield RSPCA Branch

We are the local branch of the national RSPCA, but we are also a separately registered charity looking after animals in our local area.

The Branch is in an enviable financial position and employs an experienced member of staff as Branch Manager. Once additional Trustees are in place, we expect to move towards CIO (Charitable Incorporated Organisation) status.

Our main current activities are:

• Providing financial assistance to local people unable to afford unexpected vets’ bills. In the past year, we have allocated £40,000 to this area.
• Collecting petfood donations, which we collate and then pass to our local foodbanks.
• Re-homing cats in the Alton part of our area, organised in co-operation with the neighbouring RSPCA Branch.
• Some fundraising activities, including organising fun Dog Shows.
• We are looking to recruit at least three new trustees to work on significantly developing the Branch over the next few years. Initiatives we are considering are:
• Establishing a comprehensive fostering and re-homing network, across the entire Branch area.
• Major income generation initiatives, including opening our own shops.
• Developing our own animal centre resources, possibly in co-operation with private sector providers in the Branch area.

Core Branch Trustee responsibilities

• Appreciate and support the aims and policies of the RSPCA.
• Work in conjunction with fellow Trustees and Branch Officers and jointly act in making decisions for the best interests of the Branch and the RSPCA.
• Assist the Branch, as appropriate, to work with and assist national RSPCA staff, including but not limited to Inspectors.
• Actively participate in Branch committee meetings and to attend the Branch Annual General Meeting (AGM).
• Actively promote and advertise the society in an ongoing programme to recruit new Trustees and volunteers and welcome new members.
• In conjunction with fellow Trustees, ensure the proper management and control of all activities and decisions.

What we are looking for in a volunteer

We are committed to creating a Board which is representative of our society and encourages people from any background to apply. You will need to be able to work with people and have good interpersonal skills.

What we can offer you as a volunteer Branch Trustee

• Ongoing support provided by our Branch Manager and assistance from relevant national RSPCA staff.
• The platform to utilise your skills and experience to oversee the charity and make decisions that will enhance local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• To become a Trustee, you will need to be aged 18 or over and have become a member of our Branch.
• Trustees are elected annually.
• You must not be disqualified from being a Trustee. Please read the Charity Commission’s guidance on who can be a Trustee of a charity.
• You will need to sign a Trustee Declaration of Willingness to Act, clarifying that you are not disqualified from being a Trustee.
• References will be required.

How to find out more about being a Trustee

For more information on becoming a Charity Trustee and to ensure it is the right decision for you, we recommend reading the Charity Commission's guidance on the role of the trustee and the RSPCA website about Branch Trustees.

We have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for the Alton, Haslemere & Petersfield branch

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

This Role Holds the Line Where Community Meets Trauma

Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.

This is not a passive moderation role. It is a systems and safety leadership role.

Purpose of the Role

This role is responsible for:

• Protecting members from harm.
• Preventing retraumatisation.
• Upholding community standards.
• Supporting moderators and volunteers.
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.

Experience Qualification and Requirements

Essential experience

• Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
• Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
• Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
• Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
• Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.

Essential skills

• Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
• Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
• Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
• Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
• Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
• High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
• Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.

Desirable (not essential)

• Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
• Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
• Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.

Training / qualifications

• Formal safeguarding training is desirable but not essential.
• Training and clear CIC-specific protocols will be provided.

Main Responsibilities/ Key Duties

• Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
• Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
• Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
• Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
• Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
• Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
• Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
• Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
• Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
• Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.

This role is not suitable if you:

• Avoid conflict or boundary-setting.
• Want purely creative or social engagement.
• Are seeking unstructured peer support roles.
• Are unable to step back emotionally when required.
• Expect immediate paid employment

Important to Be Clear

This is:

• A volunteer role during the build phase.
• A role with real authority and responsibility.
• Not symbolic — decisions made here directly affect safety

Paid roles will be introduced as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to:

• A safeguarding and scenario-based discussion.
• A boundaries and escalation conversation.
• If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.

A Final Word

Community safety is about people, not control.

If you know that:  Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.