Product volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking an experienced, highly organised, and proactive Volunteer Events Coordinator to manage activity experiences awarded to campaign winners and support the development of new partnerships.
This is a key operational role ensuring experiences run smoothly from planning through to completion, while also helping to secure activity sponsors for monthly charitable campaigns.
Key Responsibilities
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Coordinate and manage activity bookings for campaign winners through partner providers
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Liaise directly with creators and winners to arrange meet and greet experiences
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Collect availability from winners for experiences booked on their behalf
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Confirm bookings, manage logistics, and communicate details clearly to all parties
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Send reminders and follow ups to ensure experiences proceed as planned
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Support post event engagement, including encouraging appropriate social sharing
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Build and maintain strong relationships with activity providers
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Proactively identify, approach, and secure activity providers willing to sponsor experiences for monthly charitable prize draws (ideally one per month)
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Assist in developing long term partnerships with activity sponsors and collaborators
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Organise security arrangements when required through approved security partners
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Maintain accurate records of bookings, communications, and outcomes using our CRM management system. Experience using a CRM or similar database is required. We currently use HubSpot, which would be advantageous, although not essential as training will be provided.
Skills and Experience Required
Essential:
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Proven experience in event coordination, event management, or a similar role
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Excellent customer service skills
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Outstanding written and verbal communication skills
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Strong organisational skills and attention to detail
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Ability to work independently and manage multiple priorities
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Proactive, resourceful, and confident in outreach and relationship building
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Professional, reliable, and solution focused
Desirable:
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Experience securing sponsorships or partnerships
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Experience working remotely within a team
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Interest in charitable or social impact work
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Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
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Fully remote position
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Flexible working hours with a minimum commitment of 15 hours per week
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No travel required. However, if you choose to meet with potential or existing partners in person, reasonable travel costs will be covered where possible.
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Occasional (optional) in person team meetings
Why Volunteer With Us
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Play a key role in delivering meaningful experiences that support UK causes
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Gain valuable experience in events coordination and partnership development
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Join a mission driven organisation at an exciting stage of growth
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Flexible volunteering that can fit around other commitments
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Opportunity to build professional relationships across the charity, creator, and events sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Ontario, Canada (Remote, with in-person responsibilities within the region)
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Commitment: 5-7 hours per week, part-time (potential to expand with program demand)
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Reports To: Operations Lead – Roots Academy Canada
About Roots Academy
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.
Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada & USA.
Position Summary:
The Event Lead will lead the strategy, design, and execution of all events, ensuring they align with the organization’s goals and deliver memorable experiences. This role oversees the end-to-end event planning process, including budgeting, logistics, vendor management, and team coordination. As the driving force behind the organization’s events, the Event Lead will ensure high standards of creativity, efficiency, and impact while fostering strong relationships with stakeholders, partners, and vendors.
Key Responsibilities:
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Strategic Event Planning:
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Develop and implement a comprehensive event strategy that aligns with organizational goals and enhances brand visibility.
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Identify event opportunities, including conferences, product launches, fundraisers, and internal engagements, to achieve strategic objectives.
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Event Design & Execution:
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Lead the planning and execution of all events, ensuring seamless logistics, creative concepts, and high-quality delivery.
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Collaborate with internal teams to ensure event themes, messaging, and objectives are aligned with organizational priorities.
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Budget Management:
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Manage event budgets, ensuring cost efficiency without compromising quality.
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Track expenses, negotiate vendor contracts, and identify opportunities for cost savings.
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Vendor & Stakeholder Management:
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Build and maintain relationships with vendors, suppliers, venues, and partners to ensure successful event execution.
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Negotiate contracts and manage vendor performance to meet quality standards and timelines.
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Team Leadership:
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Lead, mentor, and develop the event planning team to achieve excellence in execution.
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Foster a collaborative and high-performing environment, ensuring clear communication and accountability.
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Event Marketing & Promotion:
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Collaborate with marketing and communications teams to promote events, including developing promotional materials, social media campaigns, and press outreach.
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Ensure a strong event presence across digital and physical platforms to maximize attendance and engagement.
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Evaluation & Continuous Improvement:
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Measure event success through post-event reporting, feedback collection, and KPIs.
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Use insights to refine event planning processes and improve future events.
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Skills and Qualifications:
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Innovative: Demonstrated ability to drive growth through innovative and data-driven marketing strategies
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Community-Oriented: A deep understanding of the Muslim community in Ontario, especially in relation to university students and local mosques.
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Relationship Building: Proven experience in building and maintaining meaningful relationships with a wide variety of stakeholders.
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Project Management: Strong organisational skills with the ability to support program delivery efficiently.
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Communication: Excellent communication skills, with the ability to engage diverse audiences, from students to community leaders.
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Commitment to Ihsaan (excellence): This role requires someone who strives to deliver their responsibilities with ihsaan.
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Dedication to Service: A heart for khidma (service), and a desire to make a positive impact on the lives of young Muslims through education.
What We Offer:
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Be part of a team of 80+ dedicated volunteers from across the globe.
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Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
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Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
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Receive in-house Tarbiyah sessions to develop your deen.
Please Note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.
Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.
What you will do as a prison volunteer:
- Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
- Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
- Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
- Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
- Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.
Who we are looking for:
- Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
- Ideally some teaching experience or experience working with socially-excluded groups.
- Someone with a non-judgemental attitude and commitment to rehabilitation.
- Someone who is an excellent team worker.
- Someone who is good at observing personal boundaries.
Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.
You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.
This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.
As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.
This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.
Main tasks:
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Working on real life marketing projects
-
Planning, developing and implementing marketing strategies.
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Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation.
-
Managing the organisation’s social media pages by posting updates and responding to comments and messages
-
Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand
-
Organising marketing campaigns
-
Creating, organising and delivering presentations
-
Conducting market research and analysing participants’ reports, questionnaires and surveys.
-
Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts.
-
Contribute to staff meetings, and other internal meetings with views and suggestions.
-
Analyze information to provide actionable insights and recommendations to the Directors
-
Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives
-
Develop and deliver clear and concise communication to internal and external stakeholders
-
Translate briefings into actionable outcomes, coordinating with various teams and individuals
·
Training and support available:
-
Social media
-
Canvas
Skills:
Essential
-
Strong written and verbal communication skills.
-
Attention to detail
-
Flexibility and willingness to learn new skills
-
Problem-solving, planning and creative-thinking skills
-
Time management and prioritisation abilities
-
Tactical understanding of all primary social media platforms
-
Knowledge and understanding of online and offline marketing tactics
-
Good Teamworking skills
-
Strong organisational skills
-
Numerical skills, which includes analysing and compiling spreadsheets
-
Social Media skills.
-
Office based skills (Word, Excel, PowerPoint)
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Adheres to the organisation’s key objectives
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Delivering quality work in a timely manner
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Self-driven
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Ability to multi-task and adhere to deadlines
Desirable
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Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
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Good Knowledge of market research techniques and database
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Previous experience working in an office environment, dealing with administrative tasks or using a product database.
When needed:
Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Help deliver library books to people across Wolverhampton who are unable to access library services.
Role Responsibilities:
• Collect library materials from a designated library and deliver them safely to clients’ homes.
• Follow a set delivery route one day per week, with each session lasting a maximum of approximately three hours.
• Report any concerns about a client’s wellbeing to the Coordinator for further assessment.
About You:
• Hold a full, current UK driving licence (maximum 6 penalty points) and have access to your own car (mileage expenses covered).
• Be friendly, approachable, positive, reliable, and punctual.
• Able to work independently and as part of a team.
Commitment:
• Volunteer 1 day per week (hours agreed) for a minimum of 3 months.
• An enhanced DBS check is required (arranged and paid for by the organisation).
NO EXPERIENCE NEEDED, FULL TRAINING WILL BE PROVIDED
Plus, we'll reimburse your travel expenses (fuel or bus fares, car parking), so volunteering won't cost you anything but your time.
Why Volunteer with Us?
✨ Valuable Experience: Gain practical skills and a sense of fulfilment with a trusted charity that has over 80 years of experience.
✨ Training and Support: Enjoy comprehensive training and ongoing support to help you succeed.
✨ Social Connection: Meet like-minded individuals and become part of our wonderful team.
✨ Personal Fulfilment: Experience the joy of making a real difference in someone's life.
✨ Flexible Hours: We offer flexible volunteering hours to suit your lifestyle.
✨ Health and Wellbeing: We prioritise the wellness of our volunteers, contributing to professional success.
✨ Professional Development: We're committed to continuous development and growth opportunities.
✨ Diversity and Inclusion: We embrace individuals from all walks of life and encourage authenticity.
What Our Volunteers Say:
"Now that I am retired, volunteering at Citizens Advice gives me a purpose in life. I feel I can serve my community and make a difference to local people who are in difficulty. I learn a lot, use my skills and discover new skills as well as having new and varied experiences every day."
-Volunteer Generalist Advisor
"I now feel braver when looking at new job opportunities. I can utilise my skills and experience from volunteering in the hubs."
-Cost of Living Support Hub Volunteer
Ready to make a difference?
For further information about the individual roles, please visit our website:
Please download and complete the application form
If you require any of the information in an alternative accessible format, please let us know and we will be happy to assist.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.
This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.
As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.
This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.
Main tasks:
-
Working on real life marketing projects
-
Planning, developing and implementing marketing strategies.
-
Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation.
-
Managing the organisation’s social media pages by posting updates and responding to comments and messages
-
Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand
-
Organising marketing campaigns
-
Creating, organising and delivering presentations
-
Conducting market research and analysing participants’ reports, questionnaires and surveys.
-
Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts.
-
Contribute to staff meetings, and other internal meetings with views and suggestions.
-
Analyze information to provide actionable insights and recommendations to the Directors
-
Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives
-
Develop and deliver clear and concise communication to internal and external stakeholders
-
Translate briefings into actionable outcomes, coordinating with various teams and individuals
·
Training and support available:
-
Social media
-
Canvas
Skills:
Essential
-
Strong written and verbal communication skills.
-
Attention to detail
-
Flexibility and willingness to learn new skills
-
Problem-solving, planning and creative-thinking skills
-
Time management and prioritisation abilities
-
Tactical understanding of all primary social media platforms
-
Knowledge and understanding of online and offline marketing tactics
-
Good Teamworking skills
-
Strong organisational skills
-
Numerical skills, which includes analysing and compiling spreadsheets
-
Social Media skills.
-
Office based skills (Word, Excel, PowerPoint)
-
Adheres to the organisation’s key objectives
-
Delivering quality work in a timely manner
-
Self-driven
-
Ability to multi-task and adhere to deadlines
Desirable
-
Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
-
Good Knowledge of market research techniques and database
-
Previous experience working in an office environment, dealing with administrative tasks or using a product database.
When needed:
Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer-led East London Waterworks Park won a 2024 NLA award and raised £2m towards buying the 14-acre Thames Water Depot (Lea Bridge Road) to turn into a new biodiverse park with natural swimming, forest schools, and community spaces.
We are looking for service designers to participate in our community-led working group who are leading improvements in our collaborative social infrastructure. Meetings are every 4 weeks on a Tuesday evening on Google Meet with remote tasks.
What are we looking for?
1. Service Implementation: Expert in design methodologies, ecosystem mapping, visual concepts, and prototyping. Translates insights into tangible service improvements.
2. User Research: Experienced in behavioral research, ecosystem context, and facilitating co-creation workshops to drive innovation.
3. Community Engagement: Skilled in inclusive co-design, building community ownership, and communicating complex ideas simply.
4. Collaboration: Multidisciplinary team player with a systems-thinking approach.
5. Desirable: Tech-proficient, impact measurement, and inclusive design.
By leading research and service design projects that explore how diverse professionals collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that reflects the needs and desires of the local people. Your input will help us craft experiences that inspire and engage, driving support for the park's mission and long-term sustainability.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Listing / Inventory Team Lead is responsible for overseeing all inventory tracking, listing accuracy, and stock control within the Baby Bank.
This role ensures that all donated items are properly recorded, categorized, stored, and updated in the inventory system to maintain visibility, accountability, and operational efficiency.
The Team Lead supervises inventory volunteers and ensures adherence to operational SOPs.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
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Minimum of 12hrs per week and 4hrs per day
-
Attend agreed shifts consistently and provide notice if unable to attend.
-
Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
-
Treat service users, staff, and fellow volunteers with respect and compassion.
-
Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
-
Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
-
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
-
Oversee accurate listing of all incoming donated items
-
Maintain and update the inventory management system or tracking sheets
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Ensure proper categorization, labeling, and stock allocation
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Conduct regular stock checks and reconciliation
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Monitor stock levels and flag shortages or overstock issues
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Supervise and guide inventory/sorting volunteers assigned to listing tasks
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Ensure compliance with operational SOPs
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Prepare basic inventory reports for the Baby Bank Manager
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Support workflow improvements and system automation initiatives
Qualifications
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Minimum high school education (college level preferred)
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Previous experience in inventory, stock control, warehouse, or administrative work preferred
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Experience supervising volunteers or small teams is an advantage
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Comfortable using Google Sheets, Excel, or inventory tools
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Available for required weekly hours
Skills
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Strong attention to detail
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Basic data management and spreadsheet skills
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Leadership and team coordination
-
Organizational skills
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Problem-solving ability
-
Process-oriented mindset
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Clear communication skills
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Sorting Team Lead oversees the day-to-day coordination of the sorting function within WFRC, directly supervising volunteers during scheduled shifts and ensuring all donated items are processed efficiently, safely, and in line with organisational standards. The role is responsible for maintaining quality control, organisation of stock, volunteer task allocation, and adherence to the structured volunteer framework. While not responsible for overall strategic decisions, the Sorting Team Lead plays a key operational role in ensuring continuity, consistency, and readiness of essential supplies for families, escalating concerns where necessary to senior leadership.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
-
Minimum of 12hrs per week and 4hrs per day
-
Attend agreed shifts consistently and provide notice if unable to attend.
-
Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
-
Treat service users, staff, and fellow volunteers with respect and compassion.
-
Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
-
Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
-
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
-
Supervise and coordinate volunteers within the sorting team during scheduled shifts.
-
Allocate tasks clearly and fairly based on volunteer skills, experience, and capacity.
-
Ensure all donated items are sorted according to WFRC quality, safety, and dignity standards.
-
Inspect items to ensure they are clean, safe, age-appropriate, and fit for distribution.
-
Oversee categorisation of items (e.g., clothing by size/age, equipment, toiletries, toys, bedding).
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Maintain an organised, safe, and efficient sorting area at all times.
-
Monitor stock levels and report shortages or surplus items to the appropriate lead.
-
Support the induction and guidance of new volunteers within the sorting team.
-
Ensure volunteers follow agreed schedules and the structured volunteer framework.
-
Promote a positive, respectful, and supportive team environment.
-
Escalate safeguarding, health and safety, or operational concerns promptly.
-
Maintain accurate records where required (stock tracking, donation logs, volunteer attendance).
Qualifications :
-
Strong organisational skills and attention to detail.
-
Ability to lead, motivate, and support a diverse group of volunteers.
-
Good communication and interpersonal skills.
-
Ability to maintain professionalism and confidentiality.
-
Reliable, punctual, and able to commit to agreed schedules.
-
Understanding of quality control and basic health & safety practices.
Skills:
-
Previous experience in team leadership, retail, warehouse, or stock management.
-
Experience working in a charity or community setting.
-
Knowledge of safeguarding practices.
-
Basic record-keeping or administrative experience.
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer-led East London Waterworks Park won a 2024 NLA award and raised £2m towards buying the 14-acre Thames Water Depot (Lea Bridge Road) to turn into a new biodiverse park with natural swimming, forest schools, and community spaces.
We are looking for user experience researchers to participate in our community-led working group who are growing support of the project. There is opportunity to lead on projects exploring how architects, ecologists, community researchers, political campaigners, fundraisers and communications professions come together to create community infrastructure. Online meetings are every 4 weeks on a Tuesday evening on Google Meet with remote tasks.
What are we looking for?
Strong experience in qualitative/quantitative user research, research plan design/execution, data analysis, and synthesizing actionable insights.
Proven ability to build rapport and engage diverse communities. Excellent collaborative spirit for multidisciplinary teamwork.
Genuine passion for community-led projects, environmental sustainability, and inclusive urban development.
By leading research projects that explore how diverse professionals collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that reflects the needs and desires of the local community. Your input will help us craft experiences that inspire, educate, and engage, driving support for the park's mission and long-term sustainability.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



We are seeking an inspiring and strategic individual to lead our Board of Trustees as Chair. This is an exciting opportunity to join an organisation committed to ensure the voices of long term prisoners are heard, and to enable them to realise their potential.
The Chair is responsible for leading the Board of Trustees, ensuring that it fulfils its responsibilities for the governance of the organisation. The Chair’s role is also to work in partnership with the CEO, helping them achieve the aims of the organisation and to optimise the relationship between the Board and staff. (See also the Charity Commission’s Essential Trustee Guidance)
Key responsibilities
Strategy, Governance, and Financial Management
- Lead the Board in providing strategic direction to the Hardman Trust.
- Ensure, with Trustees, that the organisation operates efficiently and effectively to fulfil its objectives in compliance with relevant charitable and company legislation.
- Maintain careful oversight of any risk to reputation and/or financial standing of the charity and ensure that the Board regularly monitors that systems are in place to take advantage of opportunities and manage and mitigate the risks.
- Ensure that the Board fulfils its duties to ensure sound financial health of the charity, with systems in place to ensure financial accountability.
Board Leadership
- Ensure a high performing and effective Board through review of Board structure, Trustees and Board performance.
- Enhance the overall contribution of the Board, through mentoring of other Board members and encouraging participation in training/coaching/development.
- Review and ensure Trustees have the right skillsets, training and development to support effective governance of the organisation.
- Chair Board meetings inclusively, bringing impartiality and objectivity in the decision making process.
Support to Hardman Trust CEO
- Line manage The Hardman Trust CEO including annual performance reviews and regular check-ins.
- Maintain appropriate distance between the Board and the leadership team, but where necessary, provide support and guidance on operations.
- Work with The Hardman Trust CEO to support them to achieve the aims of the charity.
General Chair responsibilities
- Where appropriate, represent the Hardman Trust at meetings and events and act as spokesperson.
- Lead the Board in fostering relationships with external partners and potential funders/donors.
Person Specification
We want our Board to look like the world we serve and to have different voices within it. We know that diverse groups of people make better decisions. We are keen to hear from people who can bring perspectives or experiences often underrepresented in charity governance and how can help us progress our vision.
Essential
- Commitment to the Hardman Trust’s aims and values.
- Prior experience as a charity trustee and solid understanding of good governance practices.
- Experience (voluntary or paid) within the criminal or social justice sector at leadership level.
- Experience of chairing meetings, committees or boards.
- Robust planning and organisational skills.
- Willingness to devote time to carry out responsibilities.
- Sound independent judgment and strategic vision; ability to think creatively and challenge constructively.
- A collegiate attitude and willingness to work with others.
- Honesty, integrity and commitment to act in the best interest of the charity at all times.
Desirable
- Previous experience as a Chair in the charity sector.
- Expertise of lived experience of the justice system.
- Experience of charity fundraising and/or grant making.
- Understanding of the needs of people serving long sentences and of the systemic issues within our justice system .
- Experience of building partnerships and networks.
- Experience of public speaking and willing to represent the Hardman Trust externally.
The client requests no contact from agencies or media sales.