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Wolverhampton, West Midlands (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Sorting Team Lead oversees the day-to-day coordination of the sorting function within WFRC, directly supervising volunteers during scheduled shifts and ensuring all donated items are processed efficiently, safely, and in line with organisational standards. The role is responsible for maintaining quality control, organisation of stock, volunteer task allocation, and adherence to the structured volunteer framework. While not responsible for overall strategic decisions, the Sorting Team Lead plays a key operational role in ensuring continuity, consistency, and readiness of essential supplies for families, escalating concerns where necessary to senior leadership.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
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Minimum of 12hrs per week and 4hrs per day
-
Attend agreed shifts consistently and provide notice if unable to attend.
-
Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
-
Treat service users, staff, and fellow volunteers with respect and compassion.
-
Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
-
Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
-
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
-
Supervise and coordinate volunteers within the sorting team during scheduled shifts.
-
Allocate tasks clearly and fairly based on volunteer skills, experience, and capacity.
-
Ensure all donated items are sorted according to WFRC quality, safety, and dignity standards.
-
Inspect items to ensure they are clean, safe, age-appropriate, and fit for distribution.
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Oversee categorisation of items (e.g., clothing by size/age, equipment, toiletries, toys, bedding).
-
Maintain an organised, safe, and efficient sorting area at all times.
-
Monitor stock levels and report shortages or surplus items to the appropriate lead.
-
Support the induction and guidance of new volunteers within the sorting team.
-
Ensure volunteers follow agreed schedules and the structured volunteer framework.
-
Promote a positive, respectful, and supportive team environment.
-
Escalate safeguarding, health and safety, or operational concerns promptly.
-
Maintain accurate records where required (stock tracking, donation logs, volunteer attendance).
Qualifications :
-
Strong organisational skills and attention to detail.
-
Ability to lead, motivate, and support a diverse group of volunteers.
-
Good communication and interpersonal skills.
-
Ability to maintain professionalism and confidentiality.
-
Reliable, punctual, and able to commit to agreed schedules.
-
Understanding of quality control and basic health & safety practices.
Skills:
-
Previous experience in team leadership, retail, warehouse, or stock management.
-
Experience working in a charity or community setting.
-
Knowledge of safeguarding practices.
-
Basic record-keeping or administrative experience.
Organisation
The Women & Families Resource Centre
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.
Posted on: 05 March 2026
Closing date: 31 March 2026 at 14:30
Tags: Communications, Business Development, Retail / Sales, Volunteering Management, Customer Service, Teaching, Operations, Compliance / Quality, Conflict Resolution / Peace, Customer support, Data Analysis, Data Entry, Database Management, Mentoring / Coaching, Office Management, Physical Activity, Product management, Programme Management, Property Management
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Thank you!
Remote
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.
This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.
As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.
This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.
Main tasks:
-
Working on real life marketing projects
-
Planning, developing and implementing marketing strategies.
-
Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation.
-
Managing the organisation’s social media pages by posting updates and responding to comments and messages
-
Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand
-
Organising marketing campaigns
-
Creating, organising and delivering presentations
-
Conducting market research and analysing participants’ reports, questionnaires and surveys.
-
Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts.
-
Contribute to staff meetings, and other internal meetings with views and suggestions.
-
Analyze information to provide actionable insights and recommendations to the Directors
-
Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives
-
Develop and deliver clear and concise communication to internal and external stakeholders
-
Translate briefings into actionable outcomes, coordinating with various teams and individuals
·
Training and support available:
-
Social media
-
Canvas
Skills:
Essential
-
Strong written and verbal communication skills.
-
Attention to detail
-
Flexibility and willingness to learn new skills
-
Problem-solving, planning and creative-thinking skills
-
Time management and prioritisation abilities
-
Tactical understanding of all primary social media platforms
-
Knowledge and understanding of online and offline marketing tactics
-
Good Teamworking skills
-
Strong organisational skills
-
Numerical skills, which includes analysing and compiling spreadsheets
-
Social Media skills.
-
Office based skills (Word, Excel, PowerPoint)
-
Adheres to the organisation’s key objectives
-
Delivering quality work in a timely manner
-
Self-driven
-
Ability to multi-task and adhere to deadlines
Desirable
-
Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
-
Good Knowledge of market research techniques and database
-
Previous experience working in an office environment, dealing with administrative tasks or using a product database.
When needed:
Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Organisation
Refreshed on: 20 February 2026
Closing date: 06 April 2026 at 13:00
Tags: Marketing, Public Relations
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Remote
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.
This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.
As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.
This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.
Main tasks:
-
Working on real life marketing projects
-
Planning, developing and implementing marketing strategies.
-
Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation.
-
Managing the organisation’s social media pages by posting updates and responding to comments and messages
-
Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand
-
Organising marketing campaigns
-
Creating, organising and delivering presentations
-
Conducting market research and analysing participants’ reports, questionnaires and surveys.
-
Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts.
-
Contribute to staff meetings, and other internal meetings with views and suggestions.
-
Analyze information to provide actionable insights and recommendations to the Directors
-
Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives
-
Develop and deliver clear and concise communication to internal and external stakeholders
-
Translate briefings into actionable outcomes, coordinating with various teams and individuals
·
Training and support available:
-
Social media
-
Canvas
Skills:
Essential
-
Strong written and verbal communication skills.
-
Attention to detail
-
Flexibility and willingness to learn new skills
-
Problem-solving, planning and creative-thinking skills
-
Time management and prioritisation abilities
-
Tactical understanding of all primary social media platforms
-
Knowledge and understanding of online and offline marketing tactics
-
Good Teamworking skills
-
Strong organisational skills
-
Numerical skills, which includes analysing and compiling spreadsheets
-
Social Media skills.
-
Office based skills (Word, Excel, PowerPoint)
-
Adheres to the organisation’s key objectives
-
Delivering quality work in a timely manner
-
Self-driven
-
Ability to multi-task and adhere to deadlines
Desirable
-
Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
-
Good Knowledge of market research techniques and database
-
Previous experience working in an office environment, dealing with administrative tasks or using a product database.
When needed:
Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Organisation
Posted on: 12 February 2026
Closing date: 13 May 2026 at 14:19
Tags: Marketing, Public Relations
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?