Programme and policy manager volunteer roles in Leeds

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. 

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2000 students across the UK, Canada, USA and Ireland. 

We are currently recruiting 4 site managers across the UK - to cover London, England, Wales and Scotland. 

Role Summary 

Site managers are responsible for establishing partnerships with University Muslim Student Associations (MSAs) and Islamic Societies (ISocs),  and maintaining positive relationships with these sites. 

Key tasks 

• Actively establish and maintain positive relationships with the MSA/ISoc committees and Student Ambassadors to ensure an exceptional onsite experience for students and promote retention of sites 

• Be responsible for overseeing all onsite logistics through liaison with the Student Ambassador to ensure that onsite logistics including advertising of the class and other required tasks are taken care of by the MSA/ISoc 

• Be the point of contact for ISocs: answer questions from the MSA/ ISoc committees and Student Ambassadors to the best of your ability and engage them on a 1-1 basis, listen to their needs and concerns and addressing these accordingly 

• Collect ideas and best-practices from how different MSAs/ISocs are delivering their class 

• Participate in onboarding current and new sites prior to the start of the academic year 

• Be the point of contact internally for any queries or updates related to assigned MSAs/ISocs 

What we’re looking for 

• An understanding of the Muslim university scene and how university MSAs/ISocs operate. 

• Excellent interpersonal and communication skills.

• Ability and keenness to make and maintain genuine connections with people. 

• Ability to travel regionally for face-to-face meetings with MSA/ISoc committees, at least once per semester.

What we have to offer 

• Be part of a team of 40+ dedicated volunteers from across the country. 

• Receive continuous rewards for students that gain knowledge and closeness to Allah and their faith as a result of attending the Onsites Essentials program.

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective. 

• Receive in-house tarbiyah sessions.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Job Title: Volunteer Co-Chief Executive Officer

Organisation: I Am Somebody’s Child Soldier (IAMSCS)

Industry: Non-Profit Organisation Specialising in The Advancement of Mental Health, Digital Literacy and Children Empowerment of rescued child soldiers and child victims of war in Northern Uganda.

Hours: Part-time (15 hours per week, job share)

Contract: 2-year term

Location: Flexible Working / Remote Working Opportunity

Start Date: 5th May 2026

Interview Date: Wednesday 15th April

About the Organisation

I am Somebody’s Child Soldier (IAMSCS) is dedicated to empowering and advocating for the rights of rescued child soldiers and child victims of war suffering from post war trauma and financial instability and displacement from education system.

Our focus is on providing access to mental health, rehabilitation programs, sustainable livelihood initiatives, as well as education opportunities to children, young people and people with disabilities within Northern Uganda.

About Us:

I am Somebody’s Child Soldier (IamSCS) works to empower war-affected individuals and populations through improved wellbeing and strengthened community inclusion. It does this through its current strategic goal of working with local communities in northern Uganda to enhance the lives of formerly abducted children and the communities they live in. With the specific objectives of improving the mental health of up to 1000 war-affected individuals, facilitating the creation of an environment that is conducive to the sustainable (re)integration of war-affected individuals, and supporting local government in northern Uganda to provide a clear prioritisation in addressing the needs of war-affected individuals. As part of its programme activities, IamSCS works with Laroo ADRA school in Gulu, northern Uganda to support its work with war-affected children. Many of the children attending this school come from impoverished backgrounds and have encountered extreme hardship in their lives with some being hearing-impaired as a result of their exposure to the Lord’s Resistance Army conflict.

Role Overview

We are seeking a Co-CEO to join our leadership team in a voluntary, part-time capacity. This role will work in partnership with the existing leadership and Board of Trustees to drive strategic growth, oversee project delivery, and strengthen organisational impact.

The Scope of leadership role is detailed below:

1)Project Support & Management:

Working with our Executive Assistant (EA) to ensure the successful delivery of our annual projects and making sure we are hitting the targets of each project. This could include:

• Ensuring the right number of partners/schools are onboarded.

• Ensuring we are meeting the predicted beneficiary numbers in the project application. • Ensuring we are meeting the predicted impact statistics.

• Supporting our EA when challenges arise.

• Deciding whether projects match with our organisation values and making key decisions whether to pursue 2nd round funding for projects.

• Writing and preparing post-project reports for funders, stakeholders and partners. • Collaborating with program director to design and implement scalable versions of our programmes – striving towards financial sustainability and increased impact.

2)Organisational Growth & Income Generation:

• Reviewing our 3-year strategic plan and identifying any new potential areas of expansion. • Leading the strategic growth of the organisation by 200%-400% over the first nine months– in terms of annual income and impact.

• Working towards financial sustainability for the organisation and its projects. • Identifying new grants/government tenders/corporate sponsorships that are relevant to our vision/mission and leading funding applications and project bids.

3)Team Management:

• Reporting into our Board of Trustees, keeping them up to date on our activities, policies and procedures.

• Line-managing our team and volunteers whilst supporting their projects as and when necessary or when challenges arise.

• Writing and managing our annual budgets – ensuring we are not overspending, flagging, and responding to financial risks as and when they appear.

• Leading recruitment activity as and when needed – recruiting new facilitators and volunteers when needed.

• Creating, applying, and updating our policies, ensuring our HR processes, safeguarding and other vital policies are robust.

• Having monthly meetings with our Trustee Board and actioning suggested changes to our projects/programmes made by the Board.

4)Growing our Network & Reach:

• Growing our relationships and networks of schools/local authorities/youth organisations to increase our work inside and outside of Uganda – identifying target areas to focus. • Using these networks to pilot and scale new/national interventions.

• Growing our relationships with local councils in Uganda and the UK.

Key Responsibilities

- Lead organisational strategy and growth

- Oversee project delivery and impact targets

- Support fundraising and income generation

- Manage teams and volunteers

- Report to the Board of Trustees

- Build partnerships and networks

Required Skills and Experience

• Proven experience in leading and growing charitable organisations.

• Experience in education/charitable organisations or social justice.

• Demonstrated ability in team motivation and management.

• Financial literacy and experience in good governance practices.

• Successful track record in growing networks of stakeholders.

• Successful track record of income generation and managing government, trust, and foundation-funded projects.

• Experience in developing and scaling interventions.

• Passionate about social justice.

Chair of Trustees / Millimetres 2 Mountains Foundation CIO

About Us:

Millimetres 2 Mountains Foundation (M2M) is a charity dedicated to helping individuals rebuild their lives after experiencing physical or emotional trauma. Founded by former professional rugby player Ed Jackson and his wife, Lois, following Ed’s life-changing spinal injury, M2M uses the power of adventure, nature, and community to support people on their journey of recovery. 

At the heart of the charity lies the M2M Development Programme - a bespoke, holistic support system tailored to each beneficiary’s unique recovery journey. Through one-to-one mentorship, a nurturing community, and the transformative power of the outdoors (culminating in life-changing mountain expeditions abroad), M2M empowers individuals to rediscover purpose, rebuild confidence, and move forward with lasting resilience. We take on eight new beneficiaries each year, supporting up to 24 individuals at any one time. Guided by our ‘inch-wide, mile-deep’ philosophy, we focus on depth of impact over scale, ensuring each person receives the tools, encouragement, and care needed to create life-long change. This includes access to grants for physiotherapy, psychotherapy, job retraining, and any other support essential to their growth. Everyone is met exactly where they are, with a personalised plan that reflects their goals, challenges, and potential.

Alongside our core programmes, M2M runs Together Outdoors -  a community-based initiative that harnesses the healing power of nature and connection through mental health walks led by trained volunteers and Life Coaches, offering safe, inclusive spaces for honest conversation, emotional support, and personal growth. In 2026, growing and deepening the Together Outdoors community and network is at the heart of everything we're building - and this year we've taken a significant step forward with the launch of a new one-year support pathway, designed for individuals rebuilding their mental health after significant physical or psychological trauma. 

M2M is an inclusive, people first organisation. A core part of achieving our mission is that our workforce is diverse and reflective of the community that we serve. There will be no discrimination in our recruitment and selection processes, nor when considering pay and benefits.

Remuneration: The role of Chair is not accompanied by any financial remuneration, although expenses for travel may be claimed 

Time commitment: 4-6 Trustee meetings per year (virtual & in-person in London or Bath). The Chair is also expected to have regular meetings with the Co-Founder & Charity Manager, and also represent the Charity at various events and meetings with key stakeholders. 

Reporting to: Board of Trustees (Executive Committee) 

Job Description

The Chair will hold the Trustee Board and Executive Team to account for the Charity’s mission and vision, providing inclusive leadership to the Board of Trustees, ensuring that each trustee fulfils their duties and responsibilities for the effective governance of the charity. The Chair will also support, and, where appropriate, challenge the Co-Founder & Charity Manager and ensure that the Board functions as a unit and works closely with leadership within the charity to achieve agreed objectives. He or she will act as an ambassador and the public face of the charity in partnership with the Co-Founder & Charity Manager. Help us to build out a patron-pathway to maintain and grow our wider base of support in a meaningful way for our donors, sponsors and partners.

Principal responsibilities: 

Strategic leadership 

• Provide leadership to the charity and its Board, ensuring that the Charity has maximum impact for its beneficiaries and wider community.

• Ensure that Trustees fulfil their duties and responsibilities for the effective governance of the Charity 

• Ensure that the Board operates within its charitable objectives, and provides a clear strategic direction for the Charity 

• Ensure that the Board is able to regularly review major risks and associated opportunities, and satisfy itself that systems are in place to take advantage of opportunities, and manage and mitigate the risks 

• Ensure that the Board fulfils its duties to ensure sound financial health of the charity, with systems in place to ensure financial accountability 

Governance 

• Ensure that the governance arrangements are working in the most effective way for the Charity 

• Develop the knowledge and capability of the Board of Trustees 

• Encourage positive change where appropriate - address and resolve any conflicts within the Board 

• Appraise the performance of the Trustees and the Board on an annual basis 

• Ensure that the Board of Trustees is regularly refreshed and incorporates the right balance of skills, knowledge and experience needed to govern and lead the charity effectively, and which also reflects the wider population 

• Work within any agreed policies adopted by the charity 

External Relations 

• Act as an ambassador for the cause and the charity 

• Maintain close relationships with key stakeholders and with key influences 

• Act as a spokesperson for the organisation when appropriate 

• Represent the charity at external functions, meetings and events 

• Facilitate change and address any potential conflict with external stakeholders 

Efficiency and effectiveness 

• Chair meetings of the Board of Trustees effectively and efficiently, bringing impartiality and objectivity to the decision making process 

• Ensure that Trustees are fully engaged and that decisions are taken in the best, long-term interests of the Charity and that the Board takes collective ownership 

• Foster, maintain and ensure that constructive relationships exist with and between the Trustees 

• Work closely with the Co-Founder & Charity Manager to give direction to Board policy-making and to ensure that meetings are well planned, meaningful and reflect the responsibilities of trustees 

• Monitor that decisions taken at meetings are implemented. 

Relationship with the Co-Founder & Charity Manager 

• Establish and build a strong, effective and a constructive working relationship with the Co-Founder & Charity Manager, ensuring s/he is held to account for achieving agreed strategic objectives 

• Support the Co-Founder & Charity Manager, whilst respecting the boundaries which exist between the roles 

• Ensure regular contact with the Co-Founder & Charity Manager and develop and maintain an open and supportive relationship within which each can speak openly about concerns, worries and challenges 

• Liaise with the Co-Founder & Charity Manager to maintain an overview of the Charity’s affairs, providing support as necessary 

• Conduct an annual appraisal and remuneration review for the Co-Founder & Charity Manager in consultation with other Trustees 

• Ensure that the Co-Founder & Charity Manager has the opportunity for professional development and has appropriate external professional support 

Additional information

The above list is indicative only and not exhaustive. The Chair will be expected to perform all such additional duties as are reasonably commensurate with the role. 

Chair of Trustees - Millimetres 2 Mountains Foundation CIO

Person Specification 

In addition to the qualities required of a Trustee of the charity, the Chair must also meet the following requirements:

Personal Qualities 

• Demonstrate a strong and visible passion and commitment to the charity, its strategic objectives and cause 

• Personal gravitas to lead a significant growing organisation 

• Exhibit strong inter-personal and relationship building abilities and be comfortable in an ambassadorial role 

• Demonstrate tact and diplomacy, with the ability to listen and engage effectively 

• Strong networking capabilities that can be utilised for the benefit of the charity 

• Ability to foster and promote a collaborative team environment 

• Ability to commit time to conduct the role well, including travel and attending events out of office hours 

Experience 

• Experience of operating at a senior strategic leadership level within an organisation 

• Successful track record of achievement through their career 

• Experience of charity governance and working with or as part of a Board of Trustees 

• Experience of external representation, delivering presentations and managing stakeholders 

• Significant experience of chairing meetings and events 

Knowledge and skills 

• Broad knowledge and understanding of the voluntary sector and current issues affecting it 

• Strong leadership skills, ability to motivate staff and volunteers and bring people together 

• Financial management expertise and a broad understanding of charity finance issues 

• Good understanding of charity governance issues 

Terms 

The charity’s Chair (and trustee board members) will serve a three-year term to be eligible for re-appointment for one additional term.

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us crowdsource our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll help recruit, support and coordinate our growing UK‑based volunteer community. You’ll provide administrative oversight for current volunteers, support ongoing recruitment, and help develop volunteer and HR processes.

 Over time, you’ll contribute to policies, engagement programmes, crowd‑sourcing initiatives, and local pilot volunteers.

What are we looking for?

We’re looking for UK‑based volunteers with experience in HR, volunteer management, or people operations. You’ll help lead volunteer recruitment, onboarding and training; develop HR and volunteer policies; support engagement and wellbeing; and maintain confidential records. 

You’ll need strong organisational and interpersonal skills, knowledge of safeguarding and data protection, and the ability to support a diverse, remote volunteer team.

What difference will you make?

You will lead and/or support the volunteer recruitment and engagement needed to sustain and grow the organisation, and develop the network of experts and contributors that will power E-Save.

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

Position Overview

This is a dynamic and rewarding internship opportunity to play a hands-on role in shaping the voice and visual identity of SEED Madagascar. As part of a passionate and collaborative communications team, you will contribute directly to how our work is shared with global audiences—helping to tell powerful stories of community-led development and conservation in southeast Madagascar.

This role offers a unique blend of creativity and purpose. You will support social media management, develop engaging visual content, and curate impactful imagery that brings our programmes to life. It is ideally suited to a proactive and imaginative individual who is eager to build practical skills in communications while contributing to meaningful, real-world impact. Throughout the internship, you will gain valuable experience in digital storytelling, branding, and content strategy within an international development context.

Location: Remote – based anywhere in the world

Time zone: East Africa Time

Timeframe: 6 months extendable – flexible, guideline 1-2 days a week

Overview: Voluntary, unsalaried, flexible times to suit volunteer

About the organisation

SEED Madagascar is a British Charity working in partnership with communities in the southeast of Madagascar. We integrate high quality community health, livelihoods, education infrastructure and conservation programmes to support sustainable change and add to international best practice through research and publication across all of our programmatic areas.

Treasurer Roles & Responsibilities 

Refugee Biriyani & Bananas is seeking a Treasurer to join our Board of Trustees and provide strategic oversight of the organisation’s financial health. The Treasurer plays a key governance role, strengthening financial literacy at Board level and supporting sustainable growth. The Board is responsible for governance and strategy and does not manage day-to-day operations.

Refugee Biriyani & Bananas (RBB) is a growing charity registered with the Charity Commission (Charity No. 1189561). For the financial year ending 31 March 2025, RBB reported a total income of £423,041 and total expenditure of £373,007. As a charity with income above £250,000, we prepare annual accounts in accordance with the Charities SORP and undergo independent examination.

As our current treasurer prepares to step down, we are expanding our Board of Trustees to support the growth and future plans of our ambitious small charity. Board meetings take place every 12 weeks via video call, with opportunities for in-person gatherings throughout the year. Additional meetings may occasionally be required, either more frequently, in smaller groups, or one-to-one, depending on specific needs or exceptional circumstances. 

• Responsible to: Chair, Refugee Biryani & Bananas 

• Purpose: To oversee the management and reporting of charity finances.

• Hours: Approximately six to eight hours a month.

Remuneration: This is a voluntary, unpaid Trustee role. Reasonable travel and out-of-pocket expenses will be reimbursed in line with our volunteer policy.

Role Summary 

The Treasurer will work closely with our team members including volunteers, other Trustees and with the CEO, advising on all financial matters including regulatory compliance. The Treasurer will be expected to attend Board meetings which last approximately an hour and a half every twelve weeks. The Treasurer will: 

• Actively participate as a key member of the Board of Trustees. 

• Act as an ambassador for Refugee Biryani & Bananas 

• Oversee and analyse the development of the annual budget and cash flow forecasts, ensuring alignment with organisational strategy and sustainability.

• Support with fundraising and financial strategic planning 

• Advise on all financial matters, including regulatory compliance. 

• Oversee the development and observation of financial policies 

• Advise the board on fund management and ensure an appropriate reserves policy

• Advise fellow Trustees on a regular basis of the financial status of the charity and where necessary recommend action. 

• Oversee and administer financial processes including Gift Aid claims and payroll, ensuring appropriate financial controls, transparency and board oversight are maintained. (There is currently only one person on payroll.)

• Work collaboratively with the CEO and Chair to ensure appropriate financial segregation of duties within the constraints of a small charity.

• Support the Board in monitoring financial risk, reserves policy and international financial compliance.

• Ensure appropriate internal financial controls are in place and regularly reviewed.

• Work with professional advisors including any contracted accountants 

• Review financial transactions on a monthly basis via digital accounting software, Xero

• Arrange the compilation and agreement of Refugee Biryani & Bananas’ annual report

• Lead Trustee liaison with the independent examiner and oversee the preparation and Board approval of the annual accounts and report.

The Treasurer will play a key role in strengthening financial sustainability as RBB continues to grow its international programmes and funding base.

Person Specification 

The ideal candidate will have innovative ideas and sound financial knowledge. All Trustees are expected to assist Refugee Biryani & Bananas to secure a sustainable and diverse funding base for the organisation. 

Essential 

• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship 

• Support for the values and mission of Refugee Biriyani & Bananas

• Familiarity with the Charities Statement of Recommended Practice (SORP), or willingness to develop this knowledge.

• Proven ability to communicate and explain financial information 

Desirable 

• A qualified accountant (formal qualification preferred) with financial and commercial awareness, experienced in managing finances, payroll, and the needs of smaller organisations. 

• An understanding of the voluntary sector and previous experience as a Trustee or Treasurer. 

• Good communication and competent IT skills 

• Extensive experience in senior strategic management and leadership, combined with strong analytical and evaluation skills. 

About Refugee Biryani & Bananas 

Refugee Biriyani & Bananas (RBB) began as a grassroots movement in 2015, in response to the Syrian refugee crisis. What started as a group of friends distributing 2,500 portions of biriyani and bananas in the unofficial camp for displaced people in Dunkirk, Northern France, has grown into a community-driven humanitarian organisation. Initially working under the umbrella of another organisation, RBB became independent to better address gaps in aid and advocacy for displaced people worldwide. 

What We Do 

RBB supports people facing displacement, war, and inequality, tailoring actions to the needs of each situation. From food distributions to medical support and human rights advocacy, our work is versatile and responsive. We have provided aid in refugee and internally displaced persons (IDP) camps, squats, and other unstable settlements along migratory pathways, including: 

• France: Calais, Dunkirk & Paris 

• Greece: Idomeni, Thessaloniki, Athens, Lavrio, Samos & Chios (our main base) 

• Northern Iraq: Duhok 

• Serbia: Belgrade Barracks 

• Bosnia & Herzegovina - Croatia Border: Vucjak Camp 

• Turkey: Istanbul 

• Poland, Belarus & Lithuania Border

• Ukraine Border (Poland and Ukraine sides) 

• Palestine: Gaza

• Egypt: Cairo

Our Approach 

RBB is a mobile grassroots organisation, designed to respond rapidly and flexibly to emerging crises. Our main base of operations is on Chios Island, Greece, where we provide ongoing support to people who are displaced.

Since October 2023, we have also established community-led initiatives to support people affected by the war in Gaza, Palestine, as well as Sudanese and other displaced communities in Cairo, Egypt.

Beyond emergency relief, we remain committed to ongoing support through volunteers, translation services, medical care, aid, and advocacy until either local capacity builds or the situation changes. In addition, our Community Humanitarian Leaders Programme (CHLP) plays a vital role in this approach by strengthening the leadership of people who are displaced by building on their existing skills, networks and lived experience in humanitarian efforts. 

Our field team comprises 90% individuals from refugee and asylum-seeking communities, representing Sudan, Syria, Iraq, Afghanistan, Somalia, Gambia, Ethiopia, Palestine, and Yemen. This diverse team is led by our founder and CEO, Ruhi Akhtar, alongside field coordinators / project managers. 

We prioritise dignity and equity, involving displaced individuals in decision-making and collaboration. RBB's direct aid includes food, water, shelter, medical supplies, clothing, hygiene packs, and season-specific items like sunscreen or firewood. Needs assessments and communication with affected communities guide our actions, ensuring targeted, person-centered care. 

Advocacy & Awareness 

RBB amplifies the voices of displaced people by sharing their stories and raising awareness about often-overlooked realities. Through storytelling and advocacy, we aim to challenge injustice and inspire action. 

This Role Turns Digital Campaigns Into Real-World Impact. At Tell My Truth and Shame the Devil C.I.C., online fundraising is more than clicks—it’s building a movement.
The Online Fundraising and Campaign Manager ensures that all digital campaigns—from social media drives to crowdfunding initiatives—are strategically designed, executed, and optimised for impact. You will lead online engagement, campaign planning, and donor acquisition strategies, connecting supporters to the CIC’s mission and converting attention into meaningful action. This is not a passive posting role—it is strategic, high-energy, and central to scaling the CIC’s digital impact.

This role exists to:

• Plan, launch, and manage online fundraising campaigns across multiple digital platforms
• Coordinate with Content and Donor Communication Specialists to ensure cohesive messaging
• Analyse campaign performance, adjusting strategies in real time for maximum engagement
• Support the Fundraising Director with digital strategy, reporting, and optimisation
• Ensure campaigns comply with safeguarding, ethical, and CIC standards
• Develop creative fundraising initiatives that engage online communities
• Track donor journeys from awareness to contribution, improving retention and growth

You are the digital architect of campaigns that mobilise supporters and funds.

Why This Role Matters

Online fundraising is critical for the CIC’s sustainability:

• It generates immediate and scalable revenue for programmes
• It grows awareness and community support beyond geographic boundaries
• It empowers supporters to engage meaningfully with the CIC’s mission

Without this role, online campaigns risk low engagement, wasted effort, or lost opportunities. With it, the CIC can reach thousands of supporters efficiently and ethically.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience using online fundraising platforms such as JustGiving, GoFundMe, Stripe, Patreon, or similar tools
• Experience in digital campaign planning, execution, and optimisation
• Strong understanding of social media marketing, including platform-specific strategies and analytics
• Experience with email marketing tools and CRM systems for supporter engagement and fundraising
• Ability to monitor, analyse, and interpret performance data to inform decisions
• Experience producing clear reports and insights for non-technical audiences and leadership
• Strong written communication skills, with an ability to craft compelling calls to action
• Creative mindset with the ability to generate and test innovative campaign ideas
• Good organisational skills and ability to manage multiple campaigns and deadlines
• Understanding of ethical fundraising, safeguarding, and data protection principles
• Ability to collaborate effectively with internal teams and volunteers
• Confidence working independently in a volunteer role, with proactive problem-solving skills
• Commitment to the organisation’s mission, values, and respectful supporter engagement

Desirable / Can Be Developed

• Basic knowledge of digital design or content tools

Qualifications

• Formal qualifications not required; equivalent professional or voluntary experience is highly valued

Main Responsibilities/ Key Duties

• Design and deliver online fundraising campaigns: Plan, implement, and manage end-to-end digital fundraising initiatives across social media, crowdfunding platforms, email marketing, and web-based channels. Ensure campaigns are aligned with organisational goals, audiences, and key fundraising moments.
• Develop innovative engagement strategies: Create and test creative campaign ideas, challenges, peer-to-peer fundraising initiatives, and digital engagement activities that motivate supporters to donate, share, and advocate. Continuously explore new trends and tools in online fundraising.
• Coordinate creative assets: Work collaboratively with Content, Communications, and Donor Engagement teams to develop compelling copy, visuals, videos, and calls to action. Ensure consistent messaging, tone, and branding across all digital channels.
• Campaign optimisation and performance monitoring: Track and analyse campaign metrics such as reach, engagement, conversion rates, donation values, and supporter growth. Use insights to adjust strategies in real time and improve campaign effectiveness.
• Data-driven decision making: Interpret analytics and audience behaviour to refine targeting, messaging, timing, and platform use. Support evidence-based recommendations for future fundraising activity.
• Compliance and ethical standards: Ensure all online fundraising activities comply with relevant regulations, platform terms, safeguarding policies, data protection requirements, and ethical fundraising standards. Promote transparency and donor trust at all stages.
• Reporting and accountability: Prepare clear and timely reports on campaign performance, outcomes, and learning for leadership and stakeholders. Highlight successes, challenges, and recommendations for improvement.
• Volunteer collaboration: Engage and coordinate volunteer teams and digital ambassadors to amplify campaigns, encourage peer sharing, and extend reach within communities and networks. Provide guidance and motivation to support consistent messaging.
• Continuous improvement: Contribute to the development of best practices, templates, and processes for online fundraising. Share learning across teams to strengthen organisational digital fundraising capacity. 

Who This Role Is For

This role is suited to someone who:

• Understands online fundraising and digital campaign strategy
• Can plan, execute, and monitor campaigns independently and collaboratively
• Is creative, data-driven, and solution-oriented
• Can translate social media trends into actionable fundraising opportunities
• Values transparency, ethics, and mission-aligned digital engagement

You are a strategic digital leader and campaign innovator.

What You Gain

• Founding-level experience in online fundraising strategy and execution
• Strategic insight into digital engagement and campaign optimisation
• Leadership exposure in managing multi-channel campaigns
• Priority consideration for future paid roles
• Direct contribution to community empowerment and CIC sustainability

This role builds digital strategy, fundraising, and online community leadership skills.

What This Role Is Not For

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid digital tools, analytics, or campaign strategy
• Are seeking immediate paid employment
• Are uncomfortable managing ethical online engagement and fundraising

Important to Be Clear

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for digital campaign success and donor engagement
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about campaign strategy, performance, and collaboration

If you believe that digital campaigns can create meaningful impact, and that online engagement is a tool for real-world change, this role is for you.

A Final Word

Fundraising is about people, not just donations.

If you know that:

• Trust is built through transparency, consistency, and care
• Privacy and safeguarding are essential to ethical digital engagement
• Respectful communication strengthens supporter relationships and loyalty

 …then you already understand the heart of effective online fundraising and campaign management.

Volunteer Head of Operations – The Lysene Cultural Foundation

Approx. 4–8 hours per month • Flexible • Founding Leadership Role • REMOTE

Ladies and Gentlemen, lovers of classical beauty,

As we prepare to launch The Lysene Cultural Foundation, we are seeking a highly organised, thoughtful, and dependable volunteer Head of Operations to join our founding team and help build the internal structures that will support this new cultural charity.

The Foundation exists to advance public understanding of Renaissance, Beaux‑Arts, and classical artistic traditions. We believe that beauty is a public good, something that enriches lives, strengthens communities, and connects us to our shared cultural heritage. Inspired by the artistic world of the Principality of Lys, the Foundation brings this vision to the public through exhibitions, educational programmes, research, and artistic support.

To bring this mission to life, we are seeking an operations leader who can help establish the systems, processes, and organisational rhythm that will allow the Foundation to flourish.

About the Role

We are seeking a volunteer Head of Operations who will:

• Lead the development of the Foundation’s operational systems, processes, and workflows.

• Support the setup of administrative structures, policies, and internal procedures.

• Ensure smooth coordination across teams, trustees, volunteers, and partners.

• Oversee day‑to‑day operational needs during the Foundation’s setup and early growth.

• Contribute to planning, scheduling, and the practical delivery of programmes and events.

• Work collaboratively with trustees and advisors to ensure operational excellence.

• Dedicate approximately 8–12 hours per month, with full flexibility around schedule and involvement.

• Bring organisation, reliability, and a passion for building strong foundations for cultural work.

This is a rare opportunity to shape the operational heart of a new cultural institution from its earliest days.

Our Vision

The Foundation seeks to preserve the elegance of the past, celebrate the creativity of the present, and inspire the artists of the future. Through exhibitions, learning initiatives, and public engagement, we aim to make classical beauty a shared public resource.

Your work as Head of Operations will ensure that this vision is supported by strong, efficient, and harmonious organisational structures.

An Invitation

If you believe in the enduring power of beauty and wish to contribute your operational expertise to a meaningful cultural mission, we would be delighted to speak with you.

Together, we can build a living legacy of art, architecture, and craftsmanship — one that will flourish for generations.

JOB PURPOSE:

This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations

At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.

This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.

This role exists to:

• Support the coordination and tracking of volunteer activity across teams

• Translate organisational needs into structured volunteer workflows

• Maintain and improve systems for onboarding, engagement and offboarding

• Monitor volunteer participation, capacity and gaps

• Support compliance with safeguarding and organisational policies

• Ensure consistency, documentation and scalability in volunteer operations

You are the link between volunteers, systems, operations and organisational visibility.

About the Role

To provide operational support, coordination and systems oversight for volunteer engagement across the organisation—ensuring that volunteers are effectively onboarded, supported, tracked and aligned with the C.I.C’s mission and safeguarding values.

Why This Role Matters

Strong volunteer operations:

• Ensure volunteers are supported, organised and able to contribute effectively

• Maintain safeguarding, compliance and ethical standards

• Create visibility of who is doing what across the organisation

• Build sustainable systems that reduce confusion and duplication

• Strengthen the organisation’s ability to grow and deliver impact

Without this role, volunteer engagement can become inconsistent, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that every contribution is meaningful and well-supported.

Experience Qualification and Requirements

Technical Skills

• Strong proficiency in:

• Google Sheets / Microsoft Excel

• Data tracking and reporting tools

• Ability to organize and interpret large sets of data

Analytical Skills

• Strong problem-solving and critical thinking ability

• Ability to identify patterns, trends and inefficiencies

• Detail-oriented with a structured approach to analysis

Communication Skills

• Ability to present data in a clear, concise and actionable format

• Strong written communication for reporting

Organisational Awareness

• Understanding of how teams and workflows interact

• Ability to think in systems, not just tasks

Preferred Background in:

• Operations 

• Business Administration

• Data Analysis or related fields

Preferred previous experience in:

• Operations analysis

• Project tracking

• Process improvement roles

• (Experience working in remote or volunteer-based organisations is an advantage)

Main Responsibilities/ Key Duties

Core Objectives:

• Provide clear visibility into operational performance across all teams

• Identify inefficiencies, bottlenecks and process gaps

• Recommend practical, data-backed improvements

• Support leadership with structured reporting and insights

• Strengthen accountability and operational clarity across the organisation

Key Responsibilities:

1. Data Tracking & Performance Monitoring

• Develop and maintain centralized tracking systems (e.g., Google Sheets)

• Monitor key operational metrics across departments, including:

• Volunteer recruitment and onboarding timelines

• Task completion rates across teams

• Program and project delivery timelines

• Ensure data is accurate, up-to-date and consistently maintained

2. Reporting & Insights

Prepare weekly or bi-weekly operational reports for leadership

• Clearly highlight:

• Performance trends

• Delays and inefficiencies

• Areas requiring attention

• Translate raw data into clear, actionable insights

3. Process Analysis & Mapping

Document and map existing workflows across functions (HR, Programs, Operations, Teams, etc.)

Identify:

• Bottlenecks

• Redundant steps

• Communication breakdowns

• Provide structured recommendations for process improvement

4. Risk Identification & Escalation

Proactively flag:

• Missed deadlines

• Workflow delays

• Inactive or unresponsive team members

• Escalate findings to the Operations Manager with supporting data and context

5. Systems & Process Optimization

Recommend improvements such as:

• Workflow restructuring

• Automation opportunities

• Standardized templates and tracking systems

• Continuously evaluate the effectiveness of existing systems and suggest refinements

6. Cross-Functional Collaboration

Work closely with:

• HR Team (for recruitment and onboarding tracking)

• Team Leads (for task and performance tracking)

• Operations Coordinator / Executive Assistants (for workflow visibility)

• Ensure alignment between data insights and operational execution

Scope and Boundaries for the role:

To ensure clarity and efficiency:

The Operations Analyst WILL:

• Analyze data and workflows

• Provide insights and recommendations

• Track and report performance metrics

The Operations Analyst WILL NOT:

• Manage or supervise team members

• Enforce task completion or chase individuals

• Schedule meetings or handle administrative coordination

• Make final operational decisions

Working Relationship:

The Operations Analyst will:

• Report directly to the Director of Central Operations & Executive Coordination

• Support decision-making but will not replace leadership authority

• Work collaboratively across all teams while maintaining objectivity and independence

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Accuracy and consistency of operational data

• Timeliness and quality of reports

• Clarity and usefulness of insights provided

• Number and impact of process improvements implemented

• Increased efficiency in key workflows (e.g., reduced onboarding time, improved task completion rates)

What Success Looks Like in This Role:

Within the first 60–90 days, the Operations Analyst should:

• Establish a centralized operations tracking system

• Deliver consistent and structured performance reports

• Identify at least 2–3 key operational inefficiencies with clear recommendations

• Provide leadership with improved visibility into organisational performance

Role description

The Open Spaces Society, Britain's oldest conservation body, needs additional trustees to broaden our reach.If you are keen to develop strategy and policy for creating, defending, and maintaining commons, greens, and paths, and to develop new approaches to make open spaces available to all, this role is for you. 

Trustees may be co-opted by the present board, but are expected to offer themselves for election by the membership at the first available opportunity.

Working collectively, trustees have three main responsibilities. These are to:

1 set a direction for the society,

2 ensure the society’s plans are carried out appropriately,

3 ensure the society meets its legal responsibilities.

The duties of a trustee are to:

4 ensure the society complies with its articles of association, charity law, company law and any other relevant legislation or regulations,

5 ensure that the society pursues its objects as defined in its articles of association,

6 ensure that the society directs its resources exclusively towards its objects,

7 in association with the general secretary, ensure that the organisation is adequately staffed, and that the staff and volunteers have appropriate support and resources to pursue organisational goals,

8 contribute actively to the board’s role of developing strategy, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets,

9 safeguard the reputation and values of the society,

10 ensure effective and efficient administration and financial stability, 1

1 appoint the general secretary and monitor her performance,

12 act in the best interests of the society at all times.

Person specification

• Commitment to the society’s mission

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship

• Willingness to devote the necessary time and effort

• Strategic vision

• Objective and insightful judgement

• Ability to work effectively as a member of a team

• Adherence to Nolan’s seven principles of public life (selflessness, integrity, objectivity, accountability, openness, honesty, and leadership).

We are looking for 3 trustees.  One from the global majority, one with an interest in the management of risk and one with skills in marketing, communications or PR.     

Background to Mosaic LGBT+ Young Persons’ Trust

Mosaic’s vision is to build a proud, strong and cohesive LGBT+ community that is safe from abuse, free from prejudice, healthy and making a positive contribution to society. Over more than 25 years, we have supported, educated and inspired thousands of young persons.

We have two distinct services: for 12 – 18 year olds and for 18 – 25 year olds.

Services for 12 – 18 year olds

- weekly youth group (Wednesday evening or Sunday night but you come to only one):  20 -25 young people, in our dedicated facility in Camden.  Adult mentors available to discuss issues, lots of games and chat and music and then settle down to that week's workshop. Coined by our members as ‘Mosaic’, the Youth Club has been regularly referred to as being ‘home’ or ‘like family.’ We are supported by a dedicated team of LGBT+ volunteer staff role models who run workshops and forums on a range of matters from sexual health to Queer literature.

- schools mentoring: for anyone in London, usually arranged via school, our mentor goes into school. Aimed at those who cannot make youth group

- culture club: around 6 times every month there is something we are doing cultural, be it going to a show, or a gallery or a museum.  We raise the funds so these trips are free and often there is a meal before or after

- book club, film club, homework club, yoga club:  regular sessions where the name is self explanatory

- drama therapy: team from RADA running a series of sessions a few times a year 

- counselling: we have a group of fully qualified psychotherapists offering one on one, group and family therapy

- big events:Homoween, Garden Party, Pride Prom, Clothes swap - big events which we advertise widely and attract up to 100 people to

- summer camp and winter retreat: residentials, the first focused on outdoor activity and the second focused on calmer activities

- Discord group: around 200 members in our moderated Discord space 

Services for 18 – 25 year olds

- month young adults group: similar format to youth group but less often so that they organise their own activities too

- Mosaic Works: CV, and interview advice, mentored paid work experience.  This is a huge focus for this group 

- outdoor group: meet every few weeks to go kayaking, hiking, cycling etc

- counselling: same as for youth group

- culture club: a monthly trip out, usually to theatre

- summer residential: usually at Pride Youth Games

What we are looking for

● A trustee from the Global Majority

● A trustee with an interest in the management of risk

● A Trustee with skills in marketing, communications or PR

We have spent several years developing a firm foundation, with strong finances and clear policies. We now want to grow our services and programmes even more.

We are a small charity. We employ full time our Executive Director, Services Manager and Business Development Manager.  We have a part time Marketing Officer. We also have a great group of volunteers who dedicate time to the Youth Clubs and the other activities. Our Trustees should be very keen to be involved. We want you to be passionate about improving the lives of LGBT+ young persons. We also want you to be able to commit time to getting involved in our Trustee Board, picking up some of the tasks from there and working on them between meetings. We would also expect you to want to attend the Youth Club or some of the special events we run at least a few times a year.

How to apply

You will find the job descriptions and person specifications for each role below. To apply please send a CV along with a short email on why you wish to be a Trustee at Mosaic.  Please explain why you think you are a good fit if your CV doesn’t make it clear.  If you would like an informal chat before deciding whether to apply please drop Ken a note and he will be happy to set this up.

The deadline for applications is Sunday 19th April however we will process applications as they arrive so please send us your application as soon as you are ready.

All of our roles have an initial common job description

As a member of Mosaic LGBT+ Young Persons’ Trust board (the “Board”) you help provide overall direction and leadership for the organisation’s strategy, with accountability for the organisation: sound management; financial health and quality of programme delivery.

General responsibilities (common to all Trustees)

In carrying out the collective responsibilities of the Board, individual Trustees should:

●Be an active participant, making relevant skills, experience and knowledge available to the organisation. This includes sitting on the Board and one of the Board subcommittees, occasionally attending events we are holding, and using personal networks to develop connections for the organisation

●Regularly attend Board meetings and prepare fully for those meetings including reading papers in advance, identifying key issues for discussion and providing advice and guidance on areas of expertise.  Board meetings are held 5 times a year.

●Regularly attend the meetings of the subcommittee of which you are a member and prepare fully for those meetings including reading papers in advance, identifying key issues for discussion and providing advice and guidance on areas of expertise. Committee meetings are held 5 times a year.

●Have prior knowledge of, or take time to familiarise themselves with, best practices of Charity governance and operations including financial management. (We will provide guidance and training on this)

●Develop and maintain a sound and up-to-date knowledge of the organisation’s activities and any wider issues that affect its work

●Actively contribute towards the effectiveness of the Trustee Board, engaging in discussion, debate and voting in a considered and constructive way, participating in induction and training as required, and sharing ideas for how the Board can be improved

●Act in the best interests of Mosaic, including contributing to fundraising efforts, e.g. through personal contributions, introductions to potential supports and attending fundraising events

●Undertake an annual performance self-assessment, which will be reviewed in discussion with the Chair and Vice Chair.

●Act as brand ambassador when talking to other professionals raising profile and need for LGBT+ young persons’ services and placing Mosaic as a key provider of such services.

Specific to these jobs: 

A trustee from the global majority

We need a Trustee from the global majority who will be able to provide us with insight and perspectives that are not fully represented at our Board meetings.  We do have a diverse Board, but we are conscious that our membership, particularly in the young adults group, draws heavily from the global majority.  We think we would benefit from another Trustee from this background.  We are passionate about having diverse voices in our leadership because it helps us make better decisions. We also think we need to be sure we are hearing from people who have similar experiences to those we work with.

This Trustee position is open to those with a range of skills or specialisms, including but not limited to the provision of frontline services (for example safeguarding, working with young people, working with or knowledge of the challenges faced by LGBT+ refugees), marketing and fundraising (for example working in PR, having a knowledge of fundraising or events management) or charity management (for example financial skills - maybe gained outside the charity sector, governance or risk management).

We don’t need you to have been a Trustee before – we are committed to providing the training and support for anyone where this is their first Trustee role. Many of our current Trustees took this on as their first role and would now be regarded as experienced Trustees with a good knowledge of what is required to make the role a success..

Person Specification

Essential 

● Lived experience of LGBT+ young people and the LGBT+ community. 

● Lived experience of being from the global majority

● Commitment to Mosaic’s vision and mission.

● Understanding of the legal responsibilities and liabilities of a Trustee; or a willingness to get that understanding very early in the role 

● Good communication skills and creative thinking 

● Sound, independent judgment and strategic vision 

● A willingness to speak their mind persuasively but diplomatically

● Confidence to take decisions for the good of the organisation

● Willingness to devote the necessary time and effort to the duties of a Trustee 

Desirable

● Experience managing a team

A Trustee with an interest in management of risk

We need a Trustee with an interest in the management of risk. For us that means keeping the risk register (we already have one, and its up to date and in good shape), and working with the chairs of the committees to ensure that their committee reviews the risks that they own (our experience is that they need a bit of a push to do it, but when they do it, it is done well).  It also means saying “have we considered the risks here” when we discuss things at Board and making sure we keep that as a focus.

You don’t actually need to have done this before because it is relatively easy to understand and the role is keeping the organisation focused on risk rather than actually doing the risk management yourself.

We have a robust risk register and in the last 12 months we have spent half a day thinking specifically about our risk posture. We are losing the trustee who led this area and we need to replace them. If you have experience in governance of risk that would be great, but if you are simply interested in working with us and happy to pick up this area that is fine too.  You don’t have to have been a trustee before, but if you have been that would be good.

Responsibilities specific to this role

● To work with the members of the Finance, Risk and Governance committee to maintain a register of the critical risks that the Charity faces.

● To work with the chairs of the Board Committees to ensure that the committees are regularly assessing their risks, and regularly taking action to mitigate those risks

● To be responsible for the keeping the risk register up to date

Person Specification

Essential 

● Lived experience of LGBT+ young people and the LGBT+ community. 

● Knowledge of risk, or willingness to learn, in relation to a charity for young persons and vulnerable adults.

● Commitment to Mosaic’s vision and mission.

● Understanding of the legal responsibilities and liabilities of a Trustee; or a willingness to get that understanding very early in the role 

● Good communication skills and creative thinking 

● Sound, independent judgment and strategic vision 

● An ability to work with others

● A willingness to speak their mind persuasively but diplomatically

● Confidence to take decisions for the good of the organisation

● Willingness to devote the necessary time and effort to the duties of a Trustee 

Desirable

● Have managed a team of people

● Have an interest in corporate governance

A Trustee with skills in marketing, communications or PR

We need a Trustee with experience in marketing to join our Board and also our Marketing and Fundraising committee.  We have a part time staff member who creates our material and posts it.  We need ideas on how we might do better, reaching out to those who would benefit from what we do. You may have ideas about how we can improve our messaging, or where we could start to advertise and talk about what we do. We don’t need specific marketing skills but rather someone who is familiar with the way marketing works, who understands messaging and who has ideas on what we could do better.  If you are familiar with new trends and technologies we could be making better use of that would be great.

Responsibilities specific to this role

● To work with the members of the Marketing and Fundraising committee to improve awareness of what Mosaic does among our target audiences.

Person Specification

Essential 

● Lived experience of LGBT+ young people and the LGBT+ community. 

● At least 2 years in a marketing role

● Commitment to Mosaic’s vision and mission.

● Understanding of the legal responsibilities and liabilities of a Trustee; or a willingness to get that understanding very early in the role 

● Good communication skills and creative thinking 

● Sound, independent judgment and strategic vision 

● An ability to work with others

● A willingness to speak their mind persuasively but diplomatically

● Confidence to take decisions for the good of the organisation

● Willingness to devote the necessary time and effort to the duties of a Trustee 

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

The HR department is the operational engine of our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of HR, you will lead the teams responsible for the end-to-end learner journey—from initial Talent Acquisition and onboarding to bespoke Learning and Development and HR Advisory support. By ensuring our participants are embedded in a professional, high-standard work environment, you directly facilitate the skill acquisition and cultural integration necessary for career changers and newcomers to the UK to bridge employment gaps and overcome discrimination in the job market.

Head of Department (HR)

The Opportunity

This position offers the opportunity for a career step-up, providing experience in managing HR operations and people strategies within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring every individual we support is empowered to achieve their full potential.

Role Purpose

The Head of HR sits between Directors and Managers, turning high-level people strategies into deliverable plans across Talent Acquisition, Learning and Development, and HR Advisory. You will own the direction and delivery control of the HR department to ensure the organisation attracts, develops, and retains high-quality talent while maintaining professional standards and compliance.

Key Responsibilities

• Strategic People Planning: Turning Director-level objectives into practical HR plans with clear timelines and KPIs.

• Talent Acquisition Oversight: Ensuring recruitment processes are effective, professional, and aligned with the organisation’s growth needs.

• L&D Strategy: Overseeing the development of training programmes and the Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP) to ensure team growth.

• Advisory Control: Ensuring HR Managers provide consistent, professional advice on employee relations, policy, and compliance.

• Manager Leadership: Coaching HR Managers to maintain 100% work visibility in MeisterTask and manage their teams "by exception."

• Assurance & Reporting: Providing weekly reports to Directors on headcount, training completion rates, and departmental risks.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.
   

• Operational Support: Access to the services of the Legal, Graphic Design, PR, and Production teams for up to 10 hours per month for professional or departmental support.
   

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.
   

Requirements

• Proven experience in HR management or a senior HR Generalist role.

• Strong knowledge across Talent Acquisition, L&D, and HR Advisory.

• Familiarity with HR software and technologies (including MeisterTask or similar project management tools).

• Flexibility and openness to work on a variety of tasks.

• Focused, organised, and able to prioritise and execute tasks independently.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead through others.

• Excellent communication and interpersonal skills.

• Degree in HR, Business, or a related field (or equivalent professional experience).

• This is a 100% remote-only position.
   

Desirable

• CIPD qualification or equivalent.

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.
   

Requirement of two professional references.