Relationship officer volunteer roles

Mountview is one of the UK’s leading drama schools, and we are passionate about developing the next generation of creative talent. In our 80th birthday year, we are excited to invite applications for new trustees to join our Board and help provide strategic direction to the charity.

We are committed to maintaining and strengthening the diversity of our Board and particularly encourage applications from individuals from traditionally under-represented backgrounds, as well as those who live or work locally to our home building in Peckham, South East London. Applicants should have knowledge of, or a strong interest in, the performing arts and education.

Who They Are

The Young Vic Theatre occupies a distinctive place in the UK’s cultural landscape, combining bold commercial ambition and artistic originality with meaningful grassroots social impact. This commitment is most evident in the theatre’s renowned audience community—one of the most diverse, vibrant and engaged in London.

The Role

Purpose of the Role

The Trustees of the charity also serve as Directors of the company and therefore hold legal, financial and ethical responsibilities under company law and charity legislation.

Trustees are responsible for:

• Complying with the charity’s governing document and the law

• Ensuring the charity delivers its purpose for public benefit

• Acting in the charity’s best interests

• Managing the charity’s resources responsibly

• Acting with reasonable care and skill

• Ensuring accountability

• Ensuring compliance across the organisation

The current Board brings together leaders from theatre, business, finance and hospitality. Trustees work in partnership with the CEO and Executive Team, delegating day-to-day operations and artistic decisions to the organisation’s specialist leaders.

The Board draws on its collective expertise, networks and experience to provide strategic and operational guidance. Trustees share a deep commitment to the Young Vic’s mission, championing its work and supporting engagement across the community.

Trustees are asked to join a committee where possible and actively support the theatre by:

• Attending productions

• Participating in events that support fundraising, advocacy and community engagement

• Making introductions within their networks, especially for fundraising

• Staying informed about developments in the arts and charity sectors

• Preparing thoroughly for Board meetings, contributing actively and attending in person whenever possible

The Board operates in line with the Charity Governance Code, which sets out seven core principles: organisational purpose, leadership, integrity, decision-making risk and control, board effectiveness, equality, diversity and inclusion (EDI), and openness and accountability.

Person Specification

The organisation is seeking approximately four new Trustees and is particularly interested in individuals with expertise in:

• Freelance work within the arts

• Law

• Theatre production or commercial producing

• Charity fundraising

• Accounting

However, the Board also welcomes applicants who may not meet these specific criteria but feel able to contribute meaningfully to the organisation’s development and future direction.

Previous trustee experience is not required. A comprehensive induction, mentoring and ongoing support will be provided.

Terms of Appointment

Trustees are appointed for an initial four-year term, with the option of a further four-year extension and, in some cases, an additional two years. The maximum tenure is ten years. The Board meets four times per year, with the Executive Board convening an additional four times and further committee meetings scheduled as needed.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.

The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:

• Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
• Scheduling and posting regular social media content.
• Help develop social media campaigns and day-to-day activities.
• Prepare graphics for sharing across channels.
• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
• Capture and report on monthly data from across all social media platform.
• Lead on Social Media meetings or the social media section of Comms meetings.
• Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
• Develop, manage content and maintain social media objectives and targets.
• Supporting the Social Media Team to ensure our social media platforms are regularly updated.
• Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
• Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
• Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
• Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
• Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
• Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
• Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.

Key Skills or Qualifications

• Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
• Experience of managing a team and projects.
• The ability to inspire people to act and get involved internally and externally.
• Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
• Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
• Be proactive and show initiative, with the ability to volunteer unsupervised.
• Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
• Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
• Strong strategic development, project management and articulate communication skills.
• Good attention to detail and accuracy, with succinct writing and proof-reading skills
• Able to establish and maintain effective working relationships with other volunteers and staff.
• Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
• Ability to be innovative and creative.
• Ability to be flexible and have a 'can do' approach.
• Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
• Confidence in communicating on Zoom or by email.

Key Benefits

• Voluntary Experience: Gain practical real-world experience working in social media management.
• Supportive Team: Collaborate with a passionate team working on projects.
• Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
• Portfolio content for future job applications.
• Opportunity to contribute to a meaningful cause.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Desirable / Can Be Developed

• Role assumes senior-level competence; scope may evolve with organisational growth

Qualifications

• Current professional qualification and registration with a recognised regulatory body (as listed above)

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

What This Role Offers You:

• Leadership experience in shaping culturally-informed clinical and therapeutic services.
• Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
• Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
• The satisfaction of building safe, effective, and transformative support systems that align with community needs.

What This Role Is Not For:

• Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
• Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
• People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.

If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.

A Final Word

Care is always about people, never just processes.

Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.

Role description

The Board of Trustees (“the Board”) is the ultimate governing body of the charity. Working together as members of the Board, Trustees have control of NYO’s property and funds and are responsible for the determination of major strategic, financial and artistic policies; approval of the annual business plan and budget; appointment of the Chief Executive; approval of trustee appointments; and the framework of risk and internal control.

Key responsibilities

Governance & compliance

• Ensure NYO pursues its charitable purposes for public benefit and complies with its governing documents, charity law, company law, and relevant regulations. 
• Manage resources responsibly: protect assets, approve budgets and annual accounts, and oversee financial controls and reserves. 

• Ensure accountability and transparency, including fair, clear reporting in the Trustees’ Annual Report and financial statements. 
• Uphold the Charity Governance Code’s recommended practices for an effective board team and culture. 

Strategy, performance & risk

• Contribute to NYO’s strategy and monitor delivery against objectives; scrutinise performance information and challenge constructively. 
• Identify and manage principal risks; satisfy yourself that systems exist to mitigate them. 

Conduct & conflicts

• Adhere to board ways of working and the Trustee Code of Conduct. Participate in annual board evaluations and training.
• Handle information in accordance with NYO’s data protection and confidentiality policies.
• Declare and manage conflicts of interest and related‑party matters, completing annual declarations and updating the register as needed.

Safeguarding, EDI and culture

• Promote a safeguarding culture; complete annual training; and monitor safeguarding information at board level.
• Champion equality, diversity and inclusion, including accessible meetings and recruitment practices consistent with the Charity Governance Code. 
  
  

Engagement & fundraising

• Play an active role in developing NYO’s networks. Build and maintain relationships with key stakeholders, including donors, sponsors, and partners.
• Support fundraising initiatives and help open doors through your networks.

Additional specialist responsibilities

In addition to the responsibilities that apply to all trustees, this specialist trustee will be expected to:

• Provide insight on the realities young people face today, including barriers to participation and progression, and what helps teenagers thrive in arts and education settings.
• Engage with and help NYO develop its approach to youth voice, across a portfolio including opportunities for agency, ambassadorship, meaningful input into decisions, and building confidence through leadership opportunities.
• Support board-level safeguarding oversight, with particular awareness of safeguarding responsibilities within large-scale youth projects and residential environments.
• Contribute to strategic thinking about inclusion, participation and progression, recognising that when a teenager finds something they love they need opportunities to progress and to explore whether it could be part of their future.

Person Specification

All trustees are expected to demonstrate the following:

• Commitment to NYO’s mission and values, including youth voice.
• Strategic vision and the ability to scrutinise performance information and financial reports.
• Willingness to constructively challenge and devote the necessary time and effort.
• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
• Readiness to maintain confidentiality and manage conflicts.
• Good, independent judgement and a willingness to speak your mind.
• Inclusive behaviours and a commitment to Equity, Diversity and Inclusion.
• Ability to work effectively as a member of a team.
• Commitment to the Nolan principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Time commitment

• Attend quarterly Board meetings and ad hoc/standing committee meetings as required
• Attend a board away day every 1-2 years
• Visit at least one NYO residency or project a year and attend key donor events (3-4 evenings per year)
• Participate in induction sessions and attend annual safeguarding training.

Quarterly board meetings usually take place on weekday afternoons (forthcoming: 14 May, 8 July, 22 October 2026 at 3.00 – 5.30pm)

Term of office

• Four‑year term, renewable once on invitation from the Chair.

Remuneration & expenses

• The role is unpaid; reasonable expenses (e.g., travel) are reimbursed.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey for over 35 years.

We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community. 

We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough. 

Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.  

We are currently looking for new trustees to join our board of trustees to support with continuing the positive work being undertaken to ensure Mind in Haringey’s sustainability as an organisation. 

Our trustees are the individuals who collectively make decisions on behalf of Mind in Haringey and oversee the general management of the charity. They ensure that Mind in Haringey has a clear purpose and direction, is financially solvent, well run and delivers its goals for the people we serve. Trustees are expected to undertake duties in a manner that reflects Mind in Haringey’s values and ethos.

Our charity has an ambitious agenda and is committed to reducing the racial and health inequalities that exist in Haringey. We support all people across the borough with mental health issues, providing a range of services to meet the diverse needs of our community.  

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We’re a not-for-profit landlord who have been having a positive impact on young people’s lives for nearly 100 years, by addressing the shortage of affordable rented housing for those working in London.

We’re the only organisation in London that specifically offers accommodation to working young people, many of whom are key workers, in entry level employment who have no other means of support and are unable to stay within their family networks.

Our current flagship residence, HYELM-Old Street, opened in 2008 and provides 125 young workers who cannot afford to rent or buy properties through the private sector, with contemporary, secure, hassle-free accommodation.

This is an exciting time for us. In response to the considerable and growing demand for high quality affordable accommodation, we are exploring several development opportunities to increase the number of young workers who we are able to house.

The Role of a HYELM Board Member is to:

• Play a key role in helping to shape the direction of our organisation. In the shorter term this will include supporting the review of our future strategy, the delivery of new housing and the implementation of our commitment to put our people at the heart of our business.
• Work collectively, with other Board members, oversee our compliance with relevant regulations; quantify & manage current, new & emerging risks that the organisation faces and regularly review our performance and delivery against our Strategic and business plans.

You will be valued for

• Your entrepreneurial spirit to drive HYELM forward whilst also keeping keen prudent control and avoiding any conflicts of interest.
• Your understanding and/or experience in the small charity/business environment.
• Your commitment to work with our very small team to further evolve our organisation to provide a better living environment to young people and key workers.

Ideally, you would be able to support us in bolstering our Board representation with knowledge and experience of finance and accounting as well as IT and Technology.

You’ll be contributing to a great cause.

• You’ll be able to develop and hone your critical thinking, problem-solving and analytical skills as well as develop and gain additional experience in strategic planning.
• You’ll grow your professional networks.
• You’ll be able to access complimentary training, support and attend industry events, conferences, and seminars. If this is your first trusteeship, we will design a bespoke development package to help support you in your new role.

Skills sought: Charity Finance, accounting, AI/Tech

Commitment: 6 meetings per year (4 in person, at our Old Street scheme)

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Solace is seeking to recruit 3 new Shadow Board members, with lived experience of VAWG to work alongside and act as a critical friend to the Board of Trustees. We are looking to culminate a diverse Shadow Board with a range of expertise and skills, to work together with the Board of Trustees in fulfilling responsibilities for the strategic direction and overall governance of the organisation.

By joining our Shadow Board, you will have the exciting and important opportunity to use your lived experience, skills and expertise to drive the success of a growing organisation that makes a profound and positive impact on the lives of women and girls who have suffered from violence and abuse.

Help shape the future of rural Cambridgeshire and Peterborough

Cambridgeshire ACRE is seeking committed and capable individuals to join our Board of Trustees. As a trustee, you will provide strategic direction and governance and financial oversight, while ensuring that our well-established rural charity continues to respond to the needs of the people and the communities we serve.

We are particularly keen to hear from people with experience in finance, digital systems and cyber security, environmental management or rural housing. No previous trustee experience is needed, and we welcome applications from anyone who shares our purpose and brings a fresh perspective.

Trustees are required to attend five board meetings a year, contribute to one of our committees, and join our annual away day. Reasonable expenses are reimbursed.

For over a century we have supported rural communities. We are now delivering our 2025 - 2028 strategy to strengthen our role as a trusted voice across Cambridgeshire and Peterborough.

Apply by: Monday 6 February 2026