Relationship officer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Second Home (OSH) is the UK’s youth movement of people with refugee backgrounds. We have welcomed over 600 young people from 50 countries to our activities in London, Essex and Bristol.
Mission
For young people with refugee experience to build community, become leaders and flourish into adulthood in the place they call home. Through transformative activities, our members take control of their lives and create meaningful change for themselves and their wider community.
About This Role
OSH is at a pivotal point in its development.
Over the past few years, OSH has grown from a small, founder-led organisation into a national movement with increasing reach, complexity, and ambition. Our income has risen from £250,000 to £500,000, our staff and volunteer base is expanding, and our programmes are reaching more young people than ever before.
OSH now needs confident, experienced, and future-focused governance that can support scaling while protecting the culture, values, and relational way of working that make the organisation distinctive.
Your role will involve 4 main areas:
- Board Leadership and Governance
- Strategy and Organisational Leadership
- CEO Support, Appraisal, and Accountability
- External Representation and Engagement
More information is in the recruitment pack attached.
About You
Essential
- Significant experience in organisational and strategic leadership, ideally including guiding a charity or mission-driven organisation from small to medium scale
- A proactive and forward-thinking mindset, demonstrating the ability to anticipate potential issues and risks while identifying opportunities.
- Strong understanding of good governance, with the confidence to lead a board and hold senior executives to account
- Experience of or exposure to fundraising, financial sustainability, and organisational development
- The ability to balance support and challenge, particularly in a Chair - CEO relationship
- Commitment to OSH’s mission and values, including a genuine willingness to engage with and be guided by those with lived experience of the asylum system
- Highly organised and dynamic, with the ability to prioritise the effective use of Board time, facilitate the timely and focused distribution of information, and ensure appropriate follow-up to Board decisions.
- Excellent interpersonal skills, with the emotional intelligence to lead inclusively, collaboratively, and sensitively
Desirable
- Lived experience of asylum or forced migration
- Previous experience as a Chair or Vice-Chair of a charity or similar organisation
- Experience working with youth-led or lived-experience-led organisations
- Familiarity with safeguarding in youth or community settings
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Reports to: Chief Executive Officer
Direct Working Relationships: C-Level Executives, National Research, Policy, Ethics, Research Reporting, and Local Operations
Location: Remote, UK-based
Time Commitment: Part-time | Flexible hours | Long term commitment
About the Role
We are seeking a volunteer Chief Operating Officer (COO) to provide strategic and operational leadership across our national and local operations. Reporting directly to the Chief Executive Officer, the COO will play a pivotal role in ensuring effective delivery of projects and research, maintaining ethical and operational standards, and driving continuous improvement across all organisational systems and processes.
This is a senior voluntary position ideal for an experienced operations or strategy leader who thrives in a collaborative environment and wants to make an impact in the not-for-profit or research sector.
Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.
Key Responsibilities
• Provide executive oversight of Policy, Ethics and Research Reporting, National Operations, and Local Operations (including projects and research).
• Oversee operational delivery to ensure smooth, ethical, and effective implementation of all projects.
• Lead the optimisation of systems, structures, and processes to maximise organisational efficiency.
• Ensure resource allocation is effective and aligned with strategic goals.
• Support and collaborate with C-Level colleagues to drive organisational progress.
• Attend high-level meetings and provide regular operational updates and recommendations.
• Act as a key decision-maker in operational strategy, compliance, and performance management.
• Support and coach department heads and senior managers to strengthen internal leadership capacity.
• Step in to provide hands-on support to other C-Level officers and direct reports when needed.
What We're Looking For
We’re looking for a confident, experienced, and adaptable leader who can bring structure, strategy, and calm to a dynamic environment. You’ll be most successful in this role if you have:
• Significant experience in operations management, project delivery, or organisational leadership.
• Proven ability to oversee multiple teams or departments in complex environments.
• Strong ethical grounding and commitment to compliance and transparency.
• Excellent organisational, problem-solving, and communication skills.
• A hands-on, solutions-focused approach with the ability to balance strategy and execution.
• Experience mentoring or managing senior leaders or functional heads.
• Comfort working remotely with cross-functional, volunteer-led teams.
• A collaborative, supportive leadership style and openness to learning and adaptation.
• An understanding of the not-for-profit, research, or policy sectors (advantageous but not essential).
What You’ll Gain
• The opportunity to lead national operations for a values-led organisation making a tangible impact.
• Executive-level experience within a collaborative, mission-driven C-Suite.
• The chance to refine strategic and operational leadership skills in a complex, real-world setting.
• Recognition through:
o LinkedIn testimonial and reference
o A public thank you post
o Permission to list the organisation as an employer on your CV/LinkedIn
o A written reference upon completion of your commitment
Important Information
This is a voluntary position. There is no financial payment, benefits, or employment status. This opportunity is ideal for seasoned operations leaders or executives seeking to contribute their expertise to a meaningful, values-driven mission and support the growth of an impactful organisation.
Apply Now
If you’re ready to help shape the strategic and operational backbone of a growing organisation and support our mission through effective leadership, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Treasurer / Trustee
Term: 3 years
Location: United Kingdom
Who we are:
iProbono is a global organisation with a mission to enable people to access their rights in pursuit of a just society. It is a UK-registered charity and a company limited by guarantee – with a strong presence across South Asia (Bangladesh, Sri Lanka, Nepal and Pakistan), an administrative hub in the UK and a cooperative relationship with iProbono (India) Legal Services which is registered in India.
We are driven by the belief that justice must be inclusive. We do this by representing people in need, strengthening the impact of civil society and advocating for policies that promote equality and end discrimination.
What are we looking for?
iProbono seeking a Treasurer, a new Trustee who will strengthen our dynamic governance board and help shape the next chapter of our growth. Our Trustees work with a leadership team that values creativity, empathy, and pragmatism in delivering justice solutions to the most vulnerable people in our communities. As Treasurer, you will provide strategic financial oversight, ensure sound governance, and support the organisation’s long-term sustainability. Trustees are directors of the company.
Key Responsibilities
- Provide strategic oversight of financial management and sustainability.
- Serve as Chair of the Finance Committee, working closely with the CEO, senior management and external auditors.
- Ensure compliance with financial, legal, and governance responsibilities in line with charity and company law.
- Support the leadership team in setting and monitoring budgets and managing financial risks.
- Contribute to the overall strategic direction of iProbono as an active Board member.
Person Specification
Essential
- Accounting qualification from a recognised UK body (e.g. ICAEW, ICAS, ACCA, or CIMA).
- Experience in financial management, auditing, or charity finance, ideally within an international or non-profit context.
- Experience serving on the Board of a civil society organisation, with close involvement in governance, finance, or legal oversight.
- Understanding of or experience working in the Global South, particularly South Asia.
Desirable
- Experience working with fundraising professionals, knowledge of donor landscapes, or the ability to open doors to new funding opportunities.
- Interest or experience in the fields of justice, legal empowerment, and capacity-building.
Commitment:
Our Treasurer should be based in the United Kingdom is expected to attend:
- Four quarterly Board meetings in London;
- Four Finance Committee meetings in London; and
- One annual strategy day.
Some Board meetings may be attended virtually. This is a voluntary position and reasonable travel expenses are covered for those travelling from outside London to attend meetings.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
The Events & Partnerships Officer will help plan, coordinate, and deliver community events, charity fundraisers, and partnership activities to support our growth.
Key Responsibilities
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Plan and deliver events (community days, fundraisers, volunteer events)
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Build relationships with schools, local businesses, and partners
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Secure sponsorships, in-kind donations, and venue support
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Promote events alongside the communications team
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Manage event volunteers and logistics
About You
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Experience planning events (formal or informal)
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Great communication and organisational skills
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Confident working with stakeholders
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Creative, proactive, and reliable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Children With Voices
Children With Voices (CWV) is a grassroots charity supporting children, young people, and families through alternative education, life-skills programmes, wellbeing activities, and community food hubs.
Our mission is to empower children with confidence, resilience, and the tools they need to thrive. We work closely with local schools, families, and partners to create safe, supportive learning environments where every child is valued and heard.
Role: Community Outreach Officer
Location: London community sites
Hours: 6–10 hours per week
Contract: Volunteer or PT
Reports to: Head of Community & Food Hubs
Role Overview
You will help build strong relationships with families, schools, and partners, supporting local engagement and connecting people to our programmes and services.
Key Responsibilities
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Engage with families and promote CWV services
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Build relationships with community partners
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Support community events and outreach days
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Gather feedback from families and stakeholders
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Help run community sessions and food hub activities
Person Specification
Essential:
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Excellent communication and interpersonal skills
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Friendly, confident, and community-focused
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Reliable and self-motivated
Desirable:
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Experience in outreach, community work or family support
Benefits
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Community engagement training
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Valuable experience in the charity sector
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Flexible working and positive team culture
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Opportunity to shape local impact
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Volunteer Fundraising Officer to support SSI’s financial sustainability and growth. This role will focus on securing funding through grant writing, donor engagement, and community fundraising initiatives, ensuring SSI can continue delivering its mission and expanding its social impact.
Key Responsibilities
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Identify, research, and pursue grant opportunities, donor funding, and community fundraising streams.
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Develop high-quality, persuasive, and compliant funding proposals and applications.
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Maintain SSI’s funding tracker, calendar, and reporting systems.
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Build and maintain relationships with funders, local partners, and community stakeholders.
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Support outcome and impact reporting to funders and the board.
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Contribute to SSI’s fundraising strategy and advise on opportunities for growth.
Core Duties
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Ensure fundraising and grant activities align with SSI’s mission and compliance standards.
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Exercise professionalism, diligence, and integrity in all fundraising matters.
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Safeguard financial accuracy and transparency in proposals and reports.
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Collaborate with internal teams to gather data, stories, and supporting evidence for applications.
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Create compelling marketing materials to promote fundraising initiatives across various channels.
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Join working groups or project committees related to fundraising and development.
Expectations of the Role
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Attend and contribute to team meetings and planning sessions.
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Stay informed about trends in funding, social enterprise, and community development.
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Participate in project groups or campaigns where relevant to fundraising objectives.
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Maintain confidentiality and uphold SSI’s ethical standards, including diversity and inclusion.
About You
Essential
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Commitment to SSI’s mission and community impact.
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Strong communication, collaboration, and organisational skills.
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Experience in fundraising, grant writing, or donor management.
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Solutions-driven mindset, with attention to detail and accuracy in proposals and budgets.
Desirable
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Knowledge of social enterprise, food systems, sustainability, or community engagement.
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Understanding of finance, governance, or nonprofit operations.
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Lived experience of food insecurity or involvement in community-led initiatives.
What We Offer
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Opportunity to contribute to a purpose-driven social enterprise with measurable community impact.
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Hands-on experience in fundraising, grant writing, and donor management.
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Networking opportunities through community events and partnerships.
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Reimbursement of reasonable travel and meeting expenses.
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Training and professional development to support growth and impact on SSI’s mission.
How to Apply
Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role and relevant experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bournemouth Foodbank is looking for committed and skilled individuals to serve as trustees.
The Foodbank is at an exciting time as we have just secured funding to develop a whole new branch of initiatives. We are a Pathfinder Foodbank, piloting new programmes for the Trussell Trust Foodbank Network.
Food poverty is a complex issue that requires a range of joined-up approaches to solve. Frontline services are vital; however, people need more than food for the next three days; they need to feel that they are seen and heard, and they need to know that they have a legitimate place in society. That’s why we are developing these new more than food initiatives and working to prevent dependency and the need for foodbanks in the future.
In order to meet the challenges ahead we are particularly keen to recruit Trustees with legal experience, fundraising, strong administrative skills and, availability to attend the Foodbank on an ad hoc basis (at least fortnightly) during weekdays. Lived experience using Foodbanks or similar crisis services, as well as anyone with a background in Health and Well Being services, or Hospitality would all be extremely valuable additions to our board of trustees.
Vital is to be committed to the vision of Bournemouth Foodbank and concerned about our local communities in BCP as well as social justice equal opportunities. You will want to be giving your time and skills to work alongside our board to shape the future services on offer to our local community and support our few paid staff team and over 150 volunteers.
The time commitment would be a few hours a month, the expectation to attend the Foodbank at least fortnightly during weekdays and some flexibility to support occasional events would be wonderful (but entirely optional).
Responsibilities
As Chair of Trustees, you will ensure that you comply with Bournemouth Foodbank’s governing documents, charity law requirements, and other laws that might apply to it. You must act in Bournemouth Foodbank’s best interest, including doing what you and the trustee board decide will best enable Bournemouth Foodbank to carry out its purpose, as well as making balanced informed decisions.
This role involves leading and overseeing the trustee board in ensuring the effective performance of its legal, regulatory and governance responsibilities. It is also an essential part of the role to support and line manage the Foodbank Chief Executive Officer, to achieve the vision/objectives of the Foodbank and to ensure there is a positive relationship between the trustee board, staff, volunteers, and any other stakeholders.
Key Tasks
Chairperson Responsibilities:
- chair trustee meetings so that the trustee board functions effectively and carries out its duties
- ensure the trustee board sets an overall direction for the Foodbank with clear objectives
- ensure that the business of meetings is dealt with, decisions are recorded and implemented, and documentation is well managed and filed diligently
- in consultation with the rest of the trustee board, recruit board members with relevant expertise and experience when required
- to ensure that there is appropriate line management in place to manage the Food Bank Chief Executive Officer (which shall include undertaking appraisals, counter-authorising financial payments including payroll etc)
Ensure an effective relationship between staff, volunteers, and stakeholders:
- to plan with the Chief Executive Officer, an annual schedule of any subcommittee/steering group meetings and other key events which trustee board members should attend
- to work alongside the Foodbank Chief Executive Officer to ensure there is appropriate communication between the trustee board and staff, volunteers, and any other stakeholders.
Other responsibilities, along with the board of trustees, include:
- to approve, support and guide the charity’s purpose, vision, strategy, goals and objectives
- to manage the charity’s resources responsibly, ensuring the charity’s assets are used only to carry out its purpose, ensure the charity does not become over-committed, and ensure that key risks are identified, monitored and controlled appropriately
- to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate
- to ensure appropriate financial plans are in place, budgets are monitored, financial statements are reviewed, and progress is evaluated
- to help promote the organisation to key stakeholders and beneficiaries
- to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equity, diversity and inclusion, safeguarding, and GDPR compliance/data protection
- to prepare for and regularly attend and participate in board and subcommittee meetings.
Please apply through CharityJobs, providing a CV and cover letter detailing why you are interested in this role and your relevant experience. Shortlisted candidates will be invited for an informal interview with members of the Board of Trustees at Bournemouth Foodbank.
You must be 18 or over to apply for this role, and you must not be disqualified from acting as a trustee and declare any conflict of interest whilst carrying out the duties of a trustee.
Applicants must be primarily resident in the UK when applying for this post. This is to enable successful applicants to fulfil the duties of this post and have access to any systems or programs required for the role in line with the charity’s data protection policies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.
We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector.
Responsibilities typically include:
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Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries
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Typing, compiling, and preparing reports, presentations, and correspondence.
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Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR.
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Managing databases and filing systems.
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Implementing and maintaining procedures/policies & administrative systems
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Forming a relationship with our clients as they are part of the community.
Essential skills for this role are:
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Organisation skills: The ability to prioritise tasks, manage time, and keep track of deadlines is crucial.
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Communication skills: should be able to communicate effectively in writing.
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Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring.
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Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.
This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AMR Action UK (formerly Antibiotic Research UK) is the UK Patient Organisation for Antimicrobial resistance (AMR). Its legitimacy to advocate for patients, with policy-makers and with NHS systems, comes from its insight, and therefore through its patient support services, patient-focussed research and direct patient and public engagement activities.
The organisation is at an exciting stage of its development. Following the appointment of a new Chief Executive in late 2024 it has a new strategy in place and by greatly increasing its impact over the next 3 years intends to significantly reduce the harm from AMR across all four nations of the United Kingdom. The charity is also committed to expanding its services to meet the growing demand from patients and families directly impacted by AMR. This growth will be underpinned by a new name and new brand, a fresh approach to communications that will greatly increase awareness of the charity’s work with the UK public, and a new fundraising strategy that will both grow and diversify income and also increase sustainability.
The charity is now looking for a dynamic new Chair of Trustees who is excited by our plans, and by the difference this will make to peoples’ lives. Given the growth agenda for the period 2025-28, the suitable candidate at this point in time is likely to come from a commercial background, with a strong understanding of strategy, investment, business development, and communications in the context of a rapidly changing environment. They are also likely to have a track-record of successfully managing risk v reward in a growing business. Increasing donations from corporates and philanthropists is important to the charity at this stage in its development and the new Chair will be comfortable operating in these environments.
A key part of the role will be to support the new senior executive team charged with delivering the growth agenda, including establishing and maintaining a strong working relationship with the CEO.
This is a fully remote role, but the successful candidate must live in the UK. You would be expected to attend 1 strategy away day per year, and also to support the CEO in in-person meetings in London as and when required.
The client requests no contact from agencies or media sales.
We are a dynamic charity, focused on helping survivors of modern slavery rebuild their lives and achieve sustainable freedom by providing invaluable training, coaching, work experience and advocacy across the UK. It is now two years since we launched a new strategy from which we have increased our impact whilst strengthening and broadening our services for survivors of modern slavery. In these challenging times it is even more important that we continue to be bold, resilient and effective. We are looking for a new Chair of Trustees who has the vision, passion and expertise to collaboratively lead the organisation during this exciting period. The Chair together with the trustees will work to ensure effective governance and provide guidance and support to the executive to ensure that we continue to support and advocate for survivors of modern slavery.
Chair Role & Responsibilities
SHF aims to work in a proactive and collaborative manner, and the Chair will play an important part in setting the tone and bringing all the stakeholders together. We are looking for someone who has considerable experience of leadership at an executive or board level in the charity or corporate sector and has an understanding of the modern slavery sector.
The people that we work with come from all over the world and have a wide variety of beliefs, experiences and backgrounds. We are committed to sharing in and reflecting this rich diversity amongst our staff, volunteers and trustees and would strongly encourage applicants from minority and under-represented groups, and from those with lived experience. We are committed to inclusion and diversity and to building a culture where everyone is appreciated for the unique person they are.
Governance and Culture
- Provide leadership and oversight to the board and executive team on strategy, governance and risk, ensuring that we meet our obligations and responsibilities, including but not limited to governance structures, financial responsibilities, ethos and charity law.
- Ensure that the charity is acting in accordance with its constitution and uses its resources responsibly and exclusively to further its charity objects.
- Support the strengthening of accountable and effective practice within the charity’s governance, helping to cultivate clear commitments, regular learningSustainable freedom from modern slavery 6 focused reviews, and a transparent understanding of impact against strategic priorities.
- Ensure effective scrutiny of finance at board level and that the charity is financially sustainable.
Board Effectiveness
- Facilitate and guide conversations in a way that enables constructive discussion, draws out diverse perspectives and supports informed, shared decision-making.
- Encourage full participation from all trustees, recognising and valuing different skills, identities and lived experiences.
- Work with the Chief Executive and committee Chairs to ensure that board meetings are well planned with agendas that reflect the priorities of SHF and the responsibilities of the trustees.
- Meet as appropriate with the treasurer and Chairs of any board committees.
- Build strong, respectful working relationships between trustees, addressing challenges or conflict with openness and fairness.
- Model and promote a positive and collaborative board culture based on mutual respect rooted in SHF’s values and an appropriate balance of support and challenge
Advocacy and Strategic Development
- Work with the CEO and trustees to strengthen understanding of modern slavery issues, build recognition of the impact of our programmes and influence key decision makers.
- Support the CEO when required to strengthen SHF’s advocacy impact.
- Ensure our strategy is ambitious and financially sustainable and that risks are identified and effectively managed by the executive.
- Bring strategic and planning expertise to the process of ongoing evaluation and refreshment of the strategy.
Development/Fundraising:
- Act as an ambassador for SHF by raising its profile through your networks.
- Build, maintain and develop partnerships which reflect our values and directly benefit our mission.
- Play an active role in supporting the executive to reach its revenue goals.
CEO Mentor and Constructive Friend to the Managing Executive
- Provide a supportive, confidential space for the CEO as a sounding board and constructive friend.
- Build a strong working relationship with the CEO to maintain an overview of SHF’s affairs, to support as necessary the management of sensitive, complex or contentious issues and, where appropriate, provide constructive challenge to the CEO.
- Build a strong working relationship with the executive, offering constructive advice and support whilst maintaining the boundary between the operational decisionmaking of the executive and governance oversight of the Board.
- Lead the annual appraisal for the CEO in line with SHF’s appraisal process and in consultation with other trustees. Ensure that any identified professional development needs are put in place.
Safeguarding Ensure that:
- A Safeguarding Policy and Procedure is in place, is reviewed as least annually and is available to and understood/applied by staff.
- A culture of safeguarding is championed, where wellbeing and psychological safety is prioritised and staff, volunteers and people with lived experience can raise concerns without fear of judgement or reprisal.
- There is a staff Code of Conduct and policies such as Speaking Out (formally Whistleblowing) and Safer Recruitment are in place.
- Safeguarding concerns are managed effectively; there are systems in place for its management; safeguarding resources including training; a DSL is appointed whose role is stated in their job description.
- Regular feedback on safeguarding activity is received (such as gaps, threats, risks), oversee a risk register and the remedial actions required and the track progress.
- Chair of Trustees undertakes enquiries in the event of an allegation being made against the CEO
- Compliance with the Charity Commission serious incident notification requirements, and other bodies such as regulators, commissioners, grant makers, and insurance companies
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Turns Data Into Action for Community Impact
At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.
This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.
Purpose of the Role
This role exists to:
- Maintain and manage donor databases with accuracy and security
- Track donor engagement, contributions, and interactions
- Analyse donor behaviour and generate insights to inform campaigns and communications
- Support the Fundraising Director and Communication Specialists with data-driven strategies
- Ensure compliance with GDPR, safeguarding, and CIC policies
- Provide reporting on donor activity, trends, and retention strategies
You are the link between data, strategy, and donor trust.
About the role:
To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience.
Why This Role Matters
Effective donor data management:
- Strengthens relationships and trust with supporters
- Optimises campaign targeting and impact
- Provides insight for strategic decisions and long-term planning
Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
- Competence in data entry, tracking, and ensuring data accuracy.
- Experience analysing fundraising or donor engagement data.
- Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
- Knowledge of GDPR, data protection principles, and ethical data handling.
- Experience in non-profit donor relations, fundraising support, or CRM administration.
- Ability to generate clear reports and visualisations for leadership.
- Strong attention to detail and organisational skills.
- Collaborative skills to work with communications, fundraising, and digital teams.
- Ability to identify patterns, trends, and actionable insights from data.
- Problem-solving skills to improve donor systems and processes.
Desirable / Can Be Developed
- Experience supporting segmentation and targeted donor communications.
- Familiarity with donor engagement analytics and reporting dashboards.
- Experience in donor stewardship planning and personalised outreach.
- Understanding of the operational needs of volunteer-led organisations.
- Ability to work with multiple systems and integrate data from different platforms.
Qualifications
- Formal qualifications not required.
- Equivalent professional experience in donor relations, fundraising, or data management is highly valued.
Main Responsibilities/ Key Duties
- Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
- Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
- Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
- Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
- Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
- Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
- Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
- Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
- Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
- Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
- Flag data quality issues or system gaps and recommend solutions to leadership.
- Contribute to planning for scaling donor management systems as the CIC grows.
- Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
- Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.
What You Gain
- Founding experience in donor relations and data-driven fundraising
- Strategic insight into community-based fundraising and supporter engagement
- Leadership exposure in managing sensitive information and reporting
- Priority consideration for future paid roles
- Direct contribution to C.I.C sustainability and long-term impact
This role builds data stewardship, analytical thinking, and donor engagement skills.
This role is not suitable if you:
- Prefer low-responsibility volunteer work
- Avoid handling sensitive data or detailed reporting
- Are seeking immediate paid employment
- Are uncomfortable applying analysis to strategic decisions
Important to be clear:
- This is a volunteer role during the C.I.C’s build phase
- It carries real responsibility for data integrity and donor relations
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Data is about people, not numbers.
If you know that:
- Trust is built through care and accuracy
- Privacy is a safeguarding issue
- Respect keeps relationships strong
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The D D McPhail Charitable Settlement CIO (DDMCS), charity number 1197598, is an active grant making
Charitable Incorporated Organisation. It has succeeded the D.D. McPhail Charitable Settlement, charity
number 267588, which was founded in 1973 and operational till 2023.
DDMCS aims to support 2 or 3 major multi-year grant projects each year, which are actively sought by the
Trustees to enable small / medium sized charities to make a significant or step change in their activities. The
original trust deed and now the CIO constitution specifies three key areas of preference in the UK around:
• Furtherance of medical research,
• Care of the disabled particularly disabled children, and
• Care of the aged and infirm
The Trustees have wide discretion to support other charitable activities in the UK. There is more detail in
the annual report available via the Charity Commission website and the charity’s own website that outlines
the activities of the charity. Within these broad areas the Trustees recently agreed, following a strategic
review, to focus for the next grant making cycle on charities supporting care for the physical and mental
wellbeing of children living in poverty.
Further information can be found in the recruitment pack (attached).
We are seeking a Chair Designate to join our board, with a view to taking over as Chair in 2027. The Chair provides inclusive leadership to the Board of Trustees, ensuring effective governance and strategic direction for the charity. They act as an ambassador for the organisation, working closely with the Director and fellow Trustees to maximise impact for beneficiaries.
Key Responsibilities:
Strategic Leadership
• Lead the Board in setting and reviewing the charity’s vision, mission, and strategic objectives.
• Ensure decisions align with charitable objectives and long-term sustainability.
• Promote diversity and inclusion within the Board and wider organisation.
Governance
• Ensure compliance with the charity’s governing document, Charity Commission guidance, and relevant
legislation.
• Maintain high standards of governance, risk management, and financial oversight.
• Facilitate annual Board and Trustee performance reviews
Board Management
• Chair Board meetings effectively, ensuring impartiality and open debate.
• Provide guidance and constructive challenge to trustees.
• Foster strong relationships among Trustees and between the Board and Executive Director.
• Drive Trustee recruitment and succession planning.
External Representation
• Act as an ambassador and spokesperson for the charity.
• Represent the organisation at external events and with grantees and key stakeholders
• Support advocacy through personal networks where appropriate.
Support to Director
• Maintain a clear distinction between governance and management roles.
• Ensure regular communication and a strong, collaborative working relationship.
• Provide guidance and support to the Director.
Person Specification:
Essential Skills and Experience
• Proven leadership experience at Board or senior executive level.
• Strong understanding of charity governance and the legal duties of Trustees.
• Strategic thinker with ability to balance long-term vision and short-term priorities.
• Financial literacy and ability to oversee budgets and risk management.
• Excellent communication, with ability to build consensus
• Experience in grant-making or philanthropic sector
Desirable
• Knowledge of charity law and regulatory frameworks.
• Established networks within relevant sectors (e.g., philanthropy, corporate, public).
Personal Attributes
• Commitment to the charity’s mission and values.
• Integrity, impartiality, and sound judgment.
• Ability to dedicate sufficient time and energy to the role.
• Collaborative and inclusive leadership style.
• Innovative thinker with ability to bring forward fresh ideas.
If, after reading the applicant pack, you feel you have the skills and experience we are looking for then please apply through CharityJobs, providing a CV and cover letter (2 pages max) detailing why you are interested in this role and your relevant experience.
Shortlisted candidates will be invited for preliminary interviews in March (dates to be confirmed). Initial interviews will take place via Teams.
The Trustees of DD McPhail Charitable Settlement CIO are committed to equality, diversity, and inclusion. We welcome applications from individuals of all backgrounds and experiences, particularly those underrepresented in leadership roles within the charity sector.
Please use the following contact details for any questions or queries you may have about the role or the charity:
info at ddmcphail dot org
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers Support Chair of Trustees
Carers Support is looking for a new Chair of Trustees to lead our Board and support the next stage of our development. This is an important voluntary role for someone with strong board or senior governance experience who wants to make a real difference to unpaid carers.
About Carers Support
We are an independent charity supporting thousands of unpaid carers of all ages across Bristol and South Gloucestershire. We provide advice, information, practical help, emotional support, training, young carers services and more.
About the role
As Chair of Trustees, you will:
- Lead the Board and help set the charity’s strategic direction
- Support and work closely with the Chief Executive
- Make sure the Board fulfils its legal and governance duties
- Encourage a positive, open and inclusive Board culture
- Ensure meetings are well-run and support good discussion and decision-making
- Help the charity respond to the needs and views of unpaid carers
- Ensure risks, finances and performance are monitored effectively
What we’re looking for
We welcome applicants from all backgrounds and lived experiences.
We are looking for someone who can bring:
- Board, governance or senior decision-making experience
- Calm, confident leadership and good people skills
- The ability to facilitate effective meetings or a willingness to learn
- Sound judgement and the confidence to ask questions
- A commitment to improving the lives of unpaid carers
- Time to prepare for and attend meetings
Time commitment
- 4 board meetings per year (2 hours each)
- Regular meetings with the Chief Executive
- Occasional committee meetings, events or development sessions
- Additional committee meetings, events or development sessions, as required
What you’ll gain
- A meaningful leadership opportunity with social impact
- Strategic experience in a respected local charity
- Supportive induction, training and ongoing guidance
- A warm and collaborative Board environment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events Assistant will support the planning, coordination, and delivery of Hidayah’s events and activities. Working closely with the Events Officer and wider team, this role ensures that all events run smoothly, are well-promoted, inclusive, and aligned with Hidayah’s mission. The ideal candidate is organised, proactive, and passionate about creating meaningful community experiences.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
1. Event Planning & Delivery
· Support the Events Officer in planning, organising, and delivering a range of events, both online and in person
· Liaise with venues and caterers to confirm logistics, costs, and facilities, ensuring value for money and guest satisfaction
· Manage event listings and guest registrations through OutSavvy, ensuring all attendees have active Hidayah memberships
· Assist with event setup, registration, and on-the-day coordination, providing a welcoming and inclusive environment
· Support with risk assessments, accessibility considerations, and general event compliance
2. Marketing & Communications
· Collaborate with the Social Media team to schedule and promote events across Hidayah’s social channels
· Create or support the design of promotional materials and graphics using Canva
· Draft event descriptions, newsletter content, and updates for review by the Events Officer
· Coordinate the monthly newsletter, liaising with the Social Media team to finalise and distribute
· Engage partner charities, community groups, and networks to share event information via email and social media
3. Stakeholder & Community Engagement
· Build and maintain relationships with organisations, partners, and individuals aligned with Hidayah’s mission
· Send thank-you messages to venues, partners, and attendees following events
· Distribute and collect feedback forms, compiling responses to support continuous improvement
· Represent Hidayah at community events and networking opportunities where appropriate
4. Administrative Support
· Maintain and update the contact database and event records
· Manage the Events Team inbox, responding to or triaging queries promptly
· Attend regular Events Team meetings, contributing updates and ideas
· Track and report on event expenses and participation data as required
What do we expect from the Events Assistant?
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Essential:
· Excellent organisation, communication, and time management skills. - Ability to work independently with minimal support but also as part of a team. - Proactive attitude with strong attention to detail.
· Confident using (or willing to learn) tools such as OutSavvy, Google Suite (Docs, Calendar, Meet), HootSuite, and Discord
· Familiarity with social media platforms and an understanding of their role in event promotion
· Commitment to Hidayah’s values of inclusion, respect, and community empowerment
Desirable:
· Experience with Canva or other design tools
· Basic data management or CRM experience
· Understanding of accessibility and safeguarding in events
· Ability to track budgets or handle basic event finance administration
· Analytical skills to interpret feedback and produce summary reports
Personal Attributes
· - Warm, approachable, and confident engaging with diverse communities
· Flexible and adaptable, able to respond calmly to challenges during live events
· Creative thinker who enjoys finding new ways to engage the audience
· Passionate about creating inclusive, welcoming spaces for all attendees
How much commitment is required?
This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 3-5 hours per week (flexible depending on needs and availability).
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Community Engagement & Accountability Officer who is responsible for assisting in the implementation of integration activities and projects and ensuring that the needs and opinions of Second Tree community members are used to guide our work.
Your role would include:
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Creating timelines and coordinating plans for community engagement events
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Summarising relevant data collection in reports and project deliverables
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Communicating with community members and building trusting relationships
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Managing the organisation of proposals and other documents created by the CEA team
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Maintaining necessary records, files, reports, databases, and resource materials for the CEA team
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Researching information and gathering data necessary for community reporting
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Working with the wider Second Tree team to ensure that all community engagement events and projects align with organisational and programme strategies
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Supporting the CEA team by ensuring good levels of engagement with the community during activities and projects.
You should be able to:
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Be flexible with changing approaches and processes dependent on adjusting needs and contexts
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Take initiative and show high motivation
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Oversee the delivery of program activities and the completion of vital administrative and logistical tasks
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Be accountable and efficient, making sure that tasks that you take up are completed in the agreed timeframe
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Be honest and transparent, being able to give and receive feedback in the most straightforward way
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Care for people: the interests of the people we work with should always be your first concern
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Prioritise and delegate tasks effectively, ensuring all deadlines are met;
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Manage individuals effectively to create a positive team environment in which shared problem-solving is encouraged
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Communicate in English, both written and orally
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Learn quickly, and manage a wide-ranging and intense workload
The ideal candidate will have:
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Experience in integrating meaningful community participation premised on thorough needs assessments
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Experience in maintaining and monitoring effective feedback mechanisms
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Experience in integrating community perspectives into planning, evaluation, and reporting of community engagement projects and events
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Training in facilitating focus groups and interviews;
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Knowledge of European projects and deliverables
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Familiarity with project management
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Proficiency in excel and quantitative data collection
What do we offer?
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A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.
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Accommodation in a shared house
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Transportation to/from work
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After completion of a three-month trial, if you commit long-term, a small monthly expenses refund
In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.
Looking for an internship?
If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
The client requests no contact from agencies or media sales.



