94 Service delivery manager volunteer roles

Job Description

Kent Sexual Assault & Abuse Service is dedicated to providing safe spaces where survivors of all forms of sexual violence across Kent and Medway, can access the high-quality, trauma-informed, specialist practical and therapeutic support that they need to recover from the impact of sexual violence and rebuild their lives. Having won and mobilised the Police & Crime Commissioner Kent Wide Independent Sexual Violence Advisor (ISVA)and Trauma Therapy contracts in April 2026, we are keen to extend our trustee board to ensure high quality, robust governance for our charity and support for the KSAAS team during this time of expansion.  We are seeking a Chair of Trustees to take over the leadership of the board when our current chair steps down in October.

KSAAS Chair of Trustees Responsibilities:

Leading the trustee board in providing robust, transparent and courageous governance for the charity, including ensuring the charity is fulfilling its mission, aims and values, setting the culture, strategic direction and strategic plan for the charity, approving the annual operations (business) plan, budget and safeguarding & risk management plans & monitoring these to ensure delivery, ensuring compliance to the ethical, legal, financial and safeguarding responsibilities of charities and trustees and ensuring compliance with contractual agreements and ensuring the charity holds itself accountable to its stakeholders and partners

Providing effective oversight of the Trustee Board through appropriate recruitment, screening, induction, training and support of trustees, ensuring trustee awareness and compliance with legal and regulatory requirements, ensure that the trustee board annually reviews its structure, effectiveness, delegations and key policies, and implements agreed changes as necessary.

Ensuring effective strategic and operational leadership of the charity by working with the Board to approve a scheme of delegation and appraisal of the CEO, supporting, positively challenging and holding the CEO to account through line management processes, liaising with the CEO to arrange meetings and chairing Board meetings to ensure these are well run and focussed on delivering the charity's work, provision of appropriate training, support and wellbeing opportunities for staff & volunteers.

Act as a representative and spokesperson for the charity in collaboration with the management team and other trustees.

Knowledge and Skills

Essential: Leadership & management experience and experience of working in a charity or having a trustee or a similar role is essential.  Experience of one or more of the following is also essential: charity or business management, charity law or criminal law, ISVA work, counselling or therapy, data protection and management, equity and inclusion, financial management, fundraising or commissioning, governance, human resources, information technology, health and safety, marketing and communications, monitoring and evaluation, research and evaluation, strategic planning, sexual violence or VAWG work.

Commitment

The time commitment of a KSAAS trustee is estimated at 12 hours per month, comprising:

• Supervision and support for the Chief Executive Officer
• Six 2 hour board meetings per year (normally online in the evening, but some in person in Canterbury with prior arrangement)
• Annual general meeting (AGM) preparation & Attendance
• Time to read and reflect on reports and papers for meetings
• Attending an annual trustee away day and occasional training sessions
• Attending subcommittees when required

If you are interested in becoming a trustee with KSAAS, please see further details about the role and application process in the attached recruitment pack. 

We look forward to hearing from you.

The KSAAS Trustee Board

We are currently looking for a new Clinician Trustee who can use their expertise and strategic insight to support our growing charity at a critical time for cleft care and NHS reform.

The Clinician Trustee will contribute to all aspects of the charity’s governance while providing essential clinical expertise to support and enhance our work.

We are seeking an experienced professional to help drive CLAPA’s clinical impact in line with its strategic priorities. We are particularly interested in hearing from clinicians with experience of strategic leadership within cleft services, specialised commissioning, workforce development or national clinical networks, who can help CLAPA navigate a period of significant change and reform across the NHS.

In this role, you will offer insight into the patient journey across the evolving cleft care pathway, strengthen relationships between CLAPA and clinical teams and provide clinical guidance to inform our campaigns and initiatives. You will bring a strong understanding of patient centred care and use your expertise to help shape and influence improvements in services and outcomes.

Ideally, you will also draw on safeguarding experience from your clinical role to support the charity’s safeguarding function and promote best practice across our work.

If you think you have the experience, passion and leadership to help us meet the needs of the community we serve, we want to hear from you.

Looking for a rewarding volunteer role where you can use your people skills and make a real difference?

Join our trading team and help raise vital funds for local hospice care. As a Customer Service Support Volunteer, you'll be the friendly voice that supports donors and customers, helping to arrange collections and deliveries, gather feedback and assist with administrative tasks.

This is a great opportunity to gain experience, develop your skills and become part of a welcoming and supportive team, while helping ensure our supporters receive excellent service every step of the way.

Please note you must be over 18 to apply for this role.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our football for wellbeing hub provides a safe, inclusive and wellbeing space in the community to improve mental and physical health in collaboration with QPR FC, Everyone Active and FootyAddicts Company.

As Football Session Helper Volunteer you will help the facilitator/s with pre-session tasks and delivery of exciting football sessions while adhering to the FA code of conduct.  We are currently seeking applications to support our newly launched  football sessions and potentially coach/manage our Football Club’s (West London NHS Peer FC) team if an FA qualified coach or willing to get the qualification. 

In return we will offer you:

• A full induction including support to access the FA free training
• On-going support, guidance and supervision from a member of staff
• The opportunity to develop your personal, professional and football coaching skills
• The opportunity to get involved in other areas of The Trust’s work, including NHS careers
• Reimbursement of reasonable expenses
• The opportunity to contribute to our mission

Women’s Service Intern 

Assist Baytrees Women’s Service team with administrative tasks, event coordination, and direct engagement with service users and volunteers. You will help coordinate and assist in delivering workshops and activities that empower women and girls, while contributing to a welcoming and inclusive environment. This role provides valuable hands-on experience in the charity sector and community education settings, allowing you to develop practical skills in administration, communication, and programme delivery, and gain insight into women’s services and community-focused work.

Main responsibilities:

- Provide admin support, including data entry and record-keeping.

- Help plan and deliver events and workshops.

- Communicate with service users and volunteers.

- Prepare materials and resources for activities.

- Assist with feedback collection and basic monitoring tasks.

- Maintain a welcoming, inclusive environment.

- Follow Baytree’s policies and procedures.

- Complete volunteer questionnaires and evaluations as needed.

- Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).

Skills and qualities required:

- Good communication and organisational skills.

- Confident using Microsoft Office.

- Friendly, reliable, and proactive.

- Able to work independently and as part of a team.

- Interest in women’s empowerment and community work.

- Respectful and inclusive approach.

Commitment:

- 2 to 4 days/week (Monday–Thursday), 10:00 am–6:00 pm.

- Duration: 4 to 6 months, with the option to extend.

Benefits:

- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship. - Real-world experience in the charity sector.

- Development of admin and people skills.

- Insight into women’s services and community learning.

- Personal fulfilment and social opportunities.

- Supportive, values-driven environment.

- Inclusion in social events, offering opportunities to build connections with other volunteers.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

About this Role

Location: Remote

Commitment: Part-time (volunteer, pro bono). Hours: 10–15 hours per week. Minimum term: 3 months 

Department: Nova: Automation, Operations, Innovation

Reports To: Nova Leader

Professional Volunteering

Professional volunteering at Solution Community is a skills-based service held to the same standard as paid work — consistent, accountable, and high-quality. Volunteers are core contributors, not peripheral supporters.

About Solution Community

Solution Community is an international 501(c)(3) nonprofit building a platform that connects nonprofits, businesses, philanthropists, and volunteers to drive real-world social impact. We operate like a distributed tech startup — lean, async, and execution-focused — with volunteers from 80+ countries and team members with backgrounds from Apple, Google, Netflix, Meta, Toyota, Walmart, and others.

Our Mission: To foster a global community of compassion, uniting individuals and organizations to solve the world's social problems — bridging nonprofits, businesses, philanthropists, and volunteers to create meaningful change for current and future generations.

Our Vision: A world where every person has the opportunity to thrive, united by collaboration, compassion, and action. Solution Community is building the infrastructure that makes that possible.

Position Overview

We are seeking a strategic, results-driven Business Process Automation Delivery Manager to lead the end-to-end delivery of our intelligent automation initiatives. In this role, you will bridge the gap between business operations and IT, ensuring that automation projects align with organizational goals and meet deliverable timelines. You will drive digital transformation by turning complex manual processes into streamlined, automated solutions.

Key Responsibilities

• Pipeline & Intake Management: Oversee the intake process for automation requests. Assess technical feasibility, calculate projected ROI, and maintain a prioritized project pipeline that balances quick wins with high-value strategic initiatives.
• End-to-End Delivery: Lead project planning, scoping, and execution. Guide solutions through the full cycle, ensuring a smooth transition from proof-of-concept (PoC) to production deployment.
• Stakeholder Collaboration: Partner with process owners and executive leadership to define requirements, document as-is/to-be processes, and communicate project status, risks, and outcomes.
• Team Leadership: Direct and mentor a cross-functional team of automation developers, business analysts, and QA testers. 
• Governance & Standardization: Ensure all automation solutions comply with IT governance, security protocols, and audit requirements. Enforce coding standards, reusable component development, and robust documentation.
• Performance Tracking: Define and monitor SLAs for end-to-end automation support. Conduct post-implementation reviews to validate business benefits and optimize future delivery methodologies.

Required Qualifications

• Experience: 3+ years of experience in technical project or delivery management.
• Education:.
• Methodology: Proven expertise in Agile methodologies and structured change control processes.
• Technical Acumen: Deep functional knowledge of leading automation technologies and a high-level operational understanding of enterprise software ecosystems, cloud platforms, and APIs.
• Soft Skills: Exceptional stakeholder management, communication, and executive reporting skills. Demonstrated ability to translate complex technical concepts into clear business terms.

What We Offer

• Direct collaboration with a global leadership team (Apple, Google, Netflix, Meta, and others)
• Real ownership and decision-making authority — this is not a support role
• A multicultural team spanning 70+ countries
• Async-first, fully flexible work — no micromanagement
• Meaningful impact on global social causes
• Formal recommendation letter upon successful completion of your volunteer term
• Opportunities for personal and professional growth within a mission-driven organization.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

About the Role

We are looking for a dedicated and organised Volunteer Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.

This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.

• Respond to client inquiries professionally and compassionately.

• Conduct initial intake screening and gather essential client information.

• Schedule appointments and manage staff calendars.

• Maintain accurate records of calls, referrals, and appointments.

• Manage email correspondence and administrative communications.

• Prepare, organize, and securely maintain client documentation.

• Maintain digital and physical filing systems in compliance with data protection policies.

• Support day-to-day office operations and ensure smooth administrative workflow.

• Track action items from meetings and follow up with relevant staff.

• Assist in preparing reports, summaries, and operational documentation.

• Coordinate communication between staff, volunteers, and external partners.

• Monitor office supplies and maintain administrative resources.

• Ensure compliance with safeguarding, confidentiality, and organizational policies.

• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What We’re Looking For

• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Confident handling phone and client-facing interactions
• Compassionate, professional, and client-focused approach
• Ability to work independently and take initiative
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Understanding of confidentiality and data protection practices

Experience & Qualifications

• Previous experience in office administration, customer service, or similar roles preferred.
• Experience in nonprofit, community, or healthcare settings is an advantage
• Degree in Business Administration, Management, or related field (preferred but not essential).

Why Volunteer With Us?

• Gain hands-on experience in office management and operations
• Develop leadership, communication, and coordination skills
• Work in a supportive, purpose-driven environment
• Make a meaningful impact in the lives of women and families
• Build valuable experience for your CV

Apply Now

If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.

Recruitment Manager – Volunteer Role

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers ensure the charity runs smoothly across the UK, helping us “bring smiles to the faces of so many children.”

About The Role

The Recruitment Manager leads and oversees volunteer recruitment across all Make A Smile chapters. You will support Chapter Recruitment Officers, run central recruitment activities, and ensure volunteers can progress smoothly from first hearing about the charity to becoming fully qualified and ready to attend events.

Key Responsibilities

You will play a strategic and hands‑on role in growing the charity’s volunteer base. Responsibilities include:

● Overseeing the full volunteer journey - from first contact to becoming “Qualified” and event‑ready.

● Providing guidance, training, and ongoing support to Chapter Recruitment Officers.

● Ensuring Recruitment Officers run effective Introduction Training sessions, recruitment fairs, and outreach activities.

● Identifying barriers that prevent volunteers from getting involved and working to reduce them.

● Ensuring each chapter completes its Widening Access plan and implements inclusive recruitment practices.

● Working closely with the Safeguarding Officer to support DBS checks and ensure Recruitment Officers can run DBS clinics correctly.

● Maintaining and improving the Introduction Training slides and ensuring content remains high‑quality and up to date.

● Running a monthly online central Introduction Training session and advertising it across chapters and social media.

● Proactively seeking new recruitment opportunities, including volunteering platforms, fairs, and partnerships.

● Supporting and overseeing the Widening Participation (WP) Officer, who recruits 16–18‑year‑old volunteers.

● Collaborating with the PR Officer and Conference Officer to raise awareness and attend recruitment events.

● Reporting recruitment challenges, barriers, and chapter needs at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone energetic, organised, and passionate about helping people get involved. You’ll thrive if you bring:

● Strong communication and people‑engagement skills.

● Confidence in motivating and supporting volunteers.

● A proactive, solution‑focused mindset.

● Creativity in finding new recruitment opportunities.

● The ability to manage multiple chapters and keep track of progress.

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”).

Experience in recruitment is helpful but not essential - enthusiasm and commitment matter most.

Time Commitment

Recruitment Managers are expected to contribute around 4 hours per week, including supporting chapters, running central training, and attending monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair, Safeguarding Officer, and fellow Trustees.

● Access to recruitment guides, training materials, and templates.

● Opportunities for personal development through CPD and charity‑funded training.

What You’ll Gain

● Experience leading recruitment across a national charity.

● Skills in volunteer engagement, training delivery, and inclusive recruitment.

● Leadership experience supporting multiple chapter teams.

● The chance to shape the volunteer experience and strengthen the charity’s impact.

● The joy of helping new volunteers join a community that brings magic to children.

Safeguarding and Eligibility

Recruitment Managers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send a CV along with a short message outlining your experience, interest in recruitment, and why you’d like to support Make A Smile.

We welcome applicants from all backgrounds who share our passion for helping children smile.

Join Our Board: Chair-Elect & Trustee Opportunities
 

Cambridge House is an equity-based multiservice social action charity established in 1889 and now
working across 29 London and 17 English and Welsh local authorities.

Our services include a Law Centre, statutory advocacy services, disabled peoples empowerment services, and advice services for private rented sector tenants.

We Transform Lives through personalised, place-based access-to-justice and resilience-building services
for families and people facing crisis, deprivation and social inequity.

We Transform Society by producing evidence, research and thought leadership to improve policy and
practice and challenge structural barriers.

We’re particularly looking for people with the following knowledge and experience:
▪ Frontline delivery — charity services in community settings, particularly legal/advice
▪ Campaigning & influencing — political/parliamentary affairs at a national level
▪ Commissioning & systems — public sector commissioning across welfare, health, housing,
refugee/asylum and/or social care
▪ Strategic enablers — AI in the workplace/service delivery, or marketing/communications/PR, or donor
development/corporate partnerships and fundraising
Diversity and Inclusion

To address underrepresentation on our current Board, we especially welcome applications from people
with lived experience of insecure housing/homelessness, the welfare/disability benefits system, and/or
minoritised faith/language groups, and people who are:
▪ Queer/LGBTQIA+ and/or from Black, Asian and global majority communities
▪ Women or Trans/Non-binary
▪ Disabled, neurodiverse and/or living with a mental or physical health condition

Job Description

Kent Sexual Assault & Abuse Service is dedicated to providing safe spaces where survivors of all forms of sexual violence across Kent and Medway, can access the high-quality, trauma-informed, specialist practical and therapeutic support that they need to recover from the impact of sexual violence and rebuild their lives. Having won and mobilised the Police & Crime Commissioner Kent Wide Independent Sexual Violence Advisor (ISVA)and Trauma Therapy contracts in April 2026, we are keen to extend our trustee board to ensure high quality, robust governance for our charity and support for the KSAAS team during this time of expansion. 

Key Functions of the Trustee Board Include:

• Ensuring compliance to KSAAS’s governing document (constitution), charity law and any other relevant legislation and regulations.

• Providing robust, evidence based strategic direction to KSAAS in collaboration with KSAAS Management Team, by reviewing the mission, vision, values, goals, targets, performance and the long-term strategy of the charity.

• Ensuring effective and efficient operation of the charity through oversight of the policies, procedures and systems.

• Ensuring that KSAAS pursues its objects as set out in its governing document and applies its resources exclusively to the pursuance of these objects.

• Ensuring the financial stability and accountability of KSAAS and protecting and managing KSAAS’s funds, estate and property.

• Ensuring KSAAS robustly meets all safeguarding requirements.

• Using any specific skills, knowledge or experience to help the Trustee Board to make sound decisions in the best interest of the charity.

Knowledge and Skills

The knowledge and skills that are beneficial to our charity are included in the recruitment pack, but in particular, we are keen to hear from individuals who have experience of business management and development, human resources, finance management, fundraising, marketing and communications, IT, social media, ISVA or counselling work and safeguarding.  

Commitment

The time commitment of a KSAAS trustee is estimated at 2-4 hours per month, comprising:

• Six 2 hour board meetings per year (normally online in the evening, but some in person in Canterbury with prior arrangement)

• Attending the annual general meeting (AGM)

• Time to read and reflect on board papers & AGM Papers

• Attending an annual trustee away day and occasional training sessions

• Attending subcommittees when required

If you are interested in becoming a trustee with KSAAS, please see further details about the role and application process in the attached recruitment pack. 

We look forward to hearing from you.

The KSAAS Trustee Board

Activity Leader

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. Our activity leaders are at the centre of what we do - their good nature, leadership and passion for outdoor activities are what we pass on to the next generation. It is a role with a lot of responsibility and a huge amount of reward and satisfaction.

You will be part of a team of enthusiastic and passionate leaders who help to run CAG meeting nights on Tuesdays in term time.  You will help run both indoor and outdoor team building activities for our all male members and this can include going on night walks, building fires, cooking on fires, trying out some bush craft, going on bike rides, trying indoor climbing, having a go at scuba diving in swimming pools, playing team building games, entering cake competitions, attempting bushtucker trials, putting up tents, learning navigation skills, keeping fit by doing bleep tests, going karting, having a crack at skiing at Ackers Trust, eating curry at Christmas and much, much more.

You can also join us on our weekend trips away to faraway places such as the Lakes, Snowdonia, the Peaks and even to snowier, colder climes on our legendary ski trip.

Description

The Building Manager will play a crucial role in ensuring the smooth functioning, safety, and pleasant environment of Challenge Adventure Group’s premises at Bickenhill Church Hall. This position involves overseeing general building maintenance, coordinating with service providers, and supporting health and safety initiatives to provide a safe and professional space for our members and volunteer staff. This role is essential in upholding the quality of our physical environment, which underpins the service we provide.

Responsibilities:

Conduct regular visual inspections of the premises to identify any maintenance needs, repairs, or health and safety concerns;

Liaise with the Group Leader regarding identified issues and coordinate with external contractors (e.g., plumbers, electricians, general maintenance) for necessary repairs or services;

Oversee the general cleanliness and upkeep of the premises, liaising with cleaning staff and addressing any immediate concerns;

Manage external contracts related to building operations, such as utilities ensuring continuity and addressing any issues;

Ensure adequate stock levels and provision of general consumables for Cag's use of kitchen, toilets etc and manage ordering as required;

Act as a designated Fire Marshal and/or First Aider for the premises, undertaking relevant training and fulfilling associated duties;

Support delegated Health and Safety activities, including regular checks and reporting, to ensure compliance with relevant policies (e.g., Fire Safety, Health and Safety); Raise any immediate health and safety concerns or risks to the attention of the Group Leader;

Serve as a key point of contact for building-related matters, liaising effectively with contract providers and the landlord;

Facilitate access for maintenance personnel or service providers when required; Provide regular updates to the Group Leader on building status, ongoing issues, and completed tasks;

Maintain an organised system for tracking maintenance requests, contractor visits, and health and safety checks;

Contribute to establishing and maintaining a sustainability and recycling program for the premises.

We are looking for a volunteer who ideally should have / be:

• Commitment to CAG and its ethos.

• Enthusiasm and a positive attitude to work is essential.

• Ability to work on own initiative but also as part of a team.

• A proactive attitude.

Making a difference - what impact will the opportunity have?

Your input is key to the day to day running of CAG as well as securing its future.  You will have a big impact because this role is essential to ensuring that CAG members have a safe and secure environment to carry out their activities when they are on site.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

About the location

Where will the volunteer be working?

• The role requires a degree of physical presence to conduct inspections and liaise with on-site personnel.

Travel Limit

The candidate should also be available for occasional face to face Leader meetings.

When will the volunteer be working?

Volunteer availability

• As required 

Estimate of time commitment

• Minimum 2 hours / week - the candidate will be able to offer further time as they wish

Details

The volunteering could be long term. 

Successful applicants will require an enhanced DBS and two references.

Your role is to support the Youth Programmes Coordinator at the Baytree Centre in delivering our GEMS programme, which provides after-school clubs and activities for young people and their families. You will help ensure the smooth running of sessions, engage positively with participants, and contribute to building a safe, welcoming, and empowering environment.

Main responsibilities:

- Work closely with the programme coordinator to plan, support, and sometimes lead after-school clubs.

- Accurately input and maintain data and records on Baytree’s internal database.

- Assist in designing promotional materials such as posters, leaflets, and timetables.

- Conduct focus groups and surveys to gather feedback from the girls and young people using the service. - Run errands and source resources needed for activities.

- Engage positively and respectfully with the young people and families accessing the centre.

- Support the Youth Team with any additional tasks necessary to ensure smooth service delivery.

- Follow all Baytree Centre policies and procedures.

- Complete volunteer questionnaires and evaluations as requested.

- Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).

Skills and qualities required:

- Good interpersonal skills, able to work well within a diverse team.

- Computer literate, with proficiency in Microsoft Outlook and Excel.

- Ability to work independently with minimal supervision.

- Good time management and organisational skills.

- Reliable, punctual, and committed.

- Interest in working with children, young people, community development, or social care.

- Flexibility and willingness to assist with a variety of tasks as needed.

- Experience working with young people or volunteering is desirable.

- Knowledge of a second language (e.g. Spanish, Portuguese, French, Arabic) is a plus.

Commitment:

- 2 to 4 days per week, Monday to Thursday.

- Hours: 10:30 am – 6:00 pm.

- Duration: 4 to 6 months, with flexibility to extend if desired.

Benefits:

- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.

- Gain practical experience working in youth services and the charity sector.

- Develop skills in group facilitation, data management, and community engagement.

- Contribute to positive outcomes for young people and families.

- Opportunity to attend volunteer social events and network.

- Valuable insight into alternative educational and community support settings.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Program Manager

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. Our raison d’etre is to engage young people in outdoor activities by providing them with opportunities to go on night walks, build fires, cook on fires, try out some bush craft, go on bike rides, try indoor climbing, have a go at scuba diving in swimming pools, play team building games, enter cake competitions, attempt bushtucker trials, put up tents, learn navigation skills, keep fit by doing bleep tests, go karting, have a crack at skiing at Ackers Trust or on a ski slope in the Alps, eat curry at Christmas and much more.

Description

You will play an important role in putting together our termly program for our Tuesday meeting nights. There’s a lot involved in putting the program together and ensuring that all our members get the chance to join in these amazing experiences.  You will work in conjunction with the Group Leader to decide which activities to do and when and you will also have to coordinate with our team of volunteer leaders to ensure that there are enough staff available each week to run the program.

The key tasks of the role are to:

• Plan the weekly activities for each term in coordination with the budget and operational members.

• Schedule the activities at the clubhouse and nightly trips / events.

• Provide any materials etc required to carry out the planned activity.

• Book the event / location / trainer etc and organise transport.

• Produce a term summary including parent rotas to be sent out.

• Follow up with parents  / Leaders to ensure actions have been taken to meet activities planned.

• Troubleshoot any issues on the night if necessary.

• Ensure that there are enough staff available to run the program and arrange cover if necessary.

Ideally you should have / be:

• Ability to schedule and manage tasks effectively.

• Creativity and an eye for detail.

• Problem-solving skills.

• Risk management.

• Written and verbal communication skills.

• Cost control and budgeting skills.

• Teamwork and motivational skills.

• Organisational and multitasking skills.

• Office software proficient.

• Build, maintain and facilitate effective working relationships with a wide range of people and organisations.

• Plan, manage and monitor your own tasks and time.

In addition you will need:

• Integrity.

• Committed to ensuring high standards.

• Flexible approach.

• Self-motivated.

• A car driver or have ability to travel to attend events and meetings.

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check, either a current or new application that can be made through CAG.

Making a difference - what impact will the opportunity have?

Your input is key to the running of CAG as well as securing its future.  You will help make Tuesday meeting nights run smoothly by ensuring that the Leaders are free to focus their attention on the members having a great experience.  By producing a termly program this will enable parents to add the weekly activities to their diaries in good time and Volunteer Leaders to plan ahead and check out their availability.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  You will also have some fun, support a good cause and gain new skills and experiences. 

About the location

Where will the volunteer be working?

The volunteer can do most of the work remotely but may need to attend some Tuesday evening meetings to coordinate with our team of Volunteer Leaders.

Travel Limit

• Mostly remote work but some travel to Solihull will be necessary for Committee meetings and occasional Tuesday club nights.

When will the volunteer be working?

Volunteer availability

• Flexible so during office hours if necessary for certain events but evenings if preferred.

• You would need to be available to attend Committee meetings which normally take place in the evening.

Estimate of time commitment

• 0- 3 hours / week – the candidate will be able to offer further time as they wish.

Details

The volunteering could be long term. 

Application details

Successful applicants will require an enhanced DBS and two references.

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. 

About the role  

As a Peer Support Volunteer you will have lived experience of mental health and support service users on a wide range of non-complex issues that can be easily and quickly resolved. You will bring added skills and experience to our service and add real value to our team. You will provide additional support at our Peer Support group sessions. This could be, for example, by empathising with potential clients about the difficulties that having a mental health problem can create, helping to set up the room, explaining the services that are on offer and how these can be accessed, putting people who are anxious at ease by welcoming them. Peer volunteers can also co-facilitate groups based on personal skills and experience. Ideally, you will be able to commit a minimum of 3 hours per week. 

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role. 

This role requires an Enhanced DBS check, which will be arranged and paid for by Rethink Mental Illness. 

As a Peer Support Volunteer you will: 

• Support the Peer Support Workers to run the group sessions e.g. by helping to set up the room and by welcoming people 

• Help to create a safe space where people can share as much or as little as they wish to about their experiences 

• Foster the principles of co-production 

• Signpost people to services in the local area that meets their needs 

• Describe and explain services that are on offer from Rethink Mental Illness and other local community assets that can provide help and advice relevant to people's needs 

• Support the development of drop-in sessions at various locations across the locality 

About the service  

The Empowering Minds Gloucestershire Service currently run group sessions for service users across Gloucestershire. 

Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers. 

What will make you a great fit for this role?  

• Lived experience of mental health 

• Ability to support service users on a wide range of non-complex issues that can be easily and quickly resolved 

• Ability to empathise with others 

• Good communication skills 

• Reliable and punctual 

It's not essential, but you may also bring: 

• Knowledge of the local area 

• Knowledge of services that can be accessed 

How to apply 

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. 

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. 

If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: 

Who are we?  

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion    

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.