Service designer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer-led East London Waterworks Park won a 2024 NLA award and raised £2m towards buying the 14-acre Thames Water Depot (Lea Bridge Road) to turn into a new biodiverse park with natural swimming, forest schools, and community spaces.
We are looking for service designers to participate in our community-led working group who are leading improvements in our collaborative social infrastructure. Meetings are every 4 weeks on a Tuesday evening on Google Meet with remote tasks.
What are we looking for?
1. Service Implementation: Expert in design methodologies, ecosystem mapping, visual concepts, and prototyping. Translates insights into tangible service improvements.
2. User Research: Experienced in behavioral research, ecosystem context, and facilitating co-creation workshops to drive innovation.
3. Community Engagement: Skilled in inclusive co-design, building community ownership, and communicating complex ideas simply.
4. Collaboration: Multidisciplinary team player with a systems-thinking approach.
5. Desirable: Tech-proficient, impact measurement, and inclusive design.
By leading research and service design projects that explore how diverse professionals collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that reflects the needs and desires of the local people. Your input will help us craft experiences that inspire and engage, driving support for the park's mission and long-term sustainability.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for disabled families across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.
We are looking for volunteers to help to create some backdrops (that fold down small please, storage is an issue!) that we can use at our events and interactive workshops. Our workshop and safe bubble is all about creating an imaginative world and we want to make the experience as immersive as possible for families. We have already created a magical world called Bubble World and now we want to bring it to life.
Who Are We Looking For?
·Creative and imaginative
·Artistic, with skills in painting, crafting, or model-making
·Detail-oriented and practical
·Collaborative and team-minded
·Problem-solver for foldable, easy-to-store props
What Do We Expect?
·Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
·Have a basic DBS check (preferably on the update system) or be willing to complete one with us.
·Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed).
·A positive attitude to disability and illness.
What Can You Expect?
·A supportive, kind, and nurturing team that values its volunteers.
·Flexibility – there is no fixed rota, so you can contribute at times that suit you.
·Supportive approach to accessibility and accommodations.
Benefits of Volunteering with Buttons & Bubbles C.I.C.
·Make a tangible difference in your community.
·Develop skills in creative design and workshop preparation.
·Enhance your CV and demonstrate reliability to future employers.
·Explore new areas of interest and take on additional tasks if desired.
·Build confidence while contributing to meaningful work.
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
From stunning boutiques full of designer gems to discount stores where you can grab a bargain, our charity shops are much-loved across Scotland.
We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked. Whether you have a passion for fashion and love chatting to customers, or you would prefer to be behind the scenes in our stockroom, your help could make a difference in your local community.
Our Retail Volunteer Anne shares why she loves volunteering, “I wanted to learn new skills as well as get to know more people locally, so volunteering in the shop was ideal. I enjoy being part of the team! It’s good to feel useful and part of the successful running of the shop.”
We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, stroke, or Long Covid. Our shops are vital in helping us raise the funds needed to provide services such as community support services, specialist nurses, advice and information, education, and peer support.
Join our fabulous team of Retail Volunteers and learn new skills, make great friends, and make a real difference to people in Scotland who are isolated, scared, or anxious about their condition.
Where you will be based
Shop
Why we want you
We are looking for someone to help our shop management team assist customers and donors and ensure the shop is tidy and well stocked.
What you will be doing
- Welcoming and assisting customers and donors
- Customer care
- Stock control
- Sorting donations
- Hanging and ticketing stock
- Helping to keep shop clean and tidy
The skills you need
- Effective communication and customer care skills
- A willingness to volunteer in a team environment, and with the public
- A willingness to undertake all training required for role
What's in it for you
- Meet new people
- Use your skills and learn new ones
- Make a real difference to people with our conditions
Disclaimer
Expenses Reasonable out-of-pocket expenses will be reimbursed. These should be discussed with your Line Manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Policy. Safeguarding In line with our commitment to safeguarding, this role is subject to a basic disclosure check. Chest Heart & Stroke Scotland are committed to equality of opportunity, and we aim to ensure no volunteer is unfairly treated on the grounds of an offending background
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
We are seeking a Web Developer to help build, improve, and maintain the public-facing and internal web platforms that power our work.
About the role:
As Web Developer, you will be responsible for developing and maintaining web-based systems that support the CIC’s website, membership areas, and digital services. You will help turn organisational needs into functional, secure, and user-friendly web experiences.
Your work will directly affect how people access information, join the community, and use our digital services.
Experience Qualification and Requirements
Formal qualifications is desirable but STRONG experience and passion beats and tops this always.
Main Responsibilities/ Key Duties
· Develop, maintain, and improve web pages and web-based systems that support organisational services and digital operations.
· Build, adapt, and enhance features for both public-facing and member-facing areas of the website.
· Ensure websites are fully responsive across devices and browsers and optimised for usability and clarity.
· Apply accessibility best practices to ensure inclusive access for all users.
· Work closely with designers to implement layouts, styling, and user interface components accurately.
· Collaborate with content teams to ensure content is presented clearly, consistently, and effectively.
· Integrate open-source tools, plugins, or services where required to support organisational needs.
· Support performance optimisation, including page speed, load times, and efficient front-end behaviour.
· Apply basic security practices, including updates, access controls, and secure handling of web assets.
· Test web pages and features thoroughly to identify bugs, broken layouts, or usability issues.
· Fix bugs and make iterative improvements based on feedback and testing results.
· Document technical changes, updates, and development processes clearly for continuity and collaboration.
· Support future platform growth by contributing to new features, pages, and digital services.
· Work within existing digital systems and frameworks while recommending improvements where appropriate.
· Ensure all web systems comply with data protection, GDPR principles, safeguarding requirements, and ethical standards.
· Collaborate with digital, safeguarding, and systems leads to minimise risk when handling user data or sensitive content.
Essential Skills and Experience
· Practical experience in web development or front-end development.
· Strong knowledge of HTML, CSS, and basic JavaScript.
· Experience building responsive and accessible web pages.
· Ability to follow design specifications and implement layouts accurately.
· Experience testing and fixing bugs or layout issues.
· Ability to document work clearly and work collaboratively with non-technical teams.
· Understanding of GDPR principles and secure handling of web content.
· Equivalent professional or voluntary experience accepted.
Desirable Skills and Experience
· Experience working with CMS platforms such as WordPress or similar.
· Familiarity with open-source tools or plugins.
· Experience working in non-profit, CIC, or community-led organisations.
· Basic understanding of performance optimisation and web security.
· Experience supporting ongoing platform development or service expansion.
What This Role Requires:
· Experience or working knowledge of web development.
· Understanding of HTML, CSS, and at least one scripting or backend language (e.g. JavaScript, PHP, or similar).
· Ability to work with open-source frameworks or tools.
· Basic awareness of web accessibility and performance principles.
· Comfort working in a collaborative development environment.
· Willingness to work within safeguarding, ethical, and data protection frameworks.
· formal qualifications is desirable but STRONG experience and passion beats and tops this always.
What This Role Offers You:
· Founding role in a community-owned digital infrastructure project.
· Leadership-level experience in building real-world platforms for social impact.
· Opportunity to develop skills in ethical and open-source web systems.
· Direct contribution to education, membership, and survivor-centred services.
· Experience working alongside designers, educators, and system architects.
· Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.
What This Role Is Not For:
· People only interested in commercial or profit-driven web projects.
· Anyone uncomfortable working with serious or sensitive subject matter.
· Those seeking immediate or guaranteed income.
· Individuals unwilling to document or maintain their work.
· People who prefer not to work within shared systems and standards.
If you believe the web should be a place for access, dignity, and collective power and that open-source technology can support justice and community ownership this role gives you the chance to help build the digital foundations of Tell My Truth and Shame the Devil C.I.C.
Join the Digital Infrastructure Team and help create web platforms that serve people, not profit.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
From stunning boutiques full of designer gems to volume stores where you can grab a bargain, our charity shops are much-loved across Scotland.
We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked.
Whether you have a passion for customer service and pre-loved fashion, or you would prefer to be behind the scenes in our stockroom, your help could make a difference to people in Scotland who are isolated, scared, or anxious about their condition.
Why we want you
We are looking for someone to help our shop management team assist customers and donors and ensure the shop is tidy and well stocked.
What you will be doing
- Welcoming and assisting customers and donors
- Customer care
- Stock control
- Sorting donations
- Hanging and ticketing stock
- Helping to keep shop clean and tidy
The skills you need
- Effective communication and customer care skills
- A willingness to volunteer in a team environment, and with the public
- A willingness to undertake all training required for role
What's in it for you
- Meet new people
- Use your skills and learn new ones
- Make a real difference to people with our conditions
Disclaimer
Expenses Reasonable out-of-pocket expenses will be reimbursed. These should be discussed with your Line Manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Policy. Safeguarding In line with our commitment to safeguarding, this role is subject to a basic disclosure check. Chest Heart & Stroke Scotland are committed to equality of opportunity, and we aim to ensure no volunteer is unfairly treated on the grounds of an offending background.
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Cowbridge Shop:
Our Cowbridge shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.
We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between.
Tom and his team of superstar volunteers will do their best to help you find just the thing and the chance to buy a winning lottery ticket, too.
Considerations:
Age requirement: 16+
Location: 29 High St, Cowbridge CF71 7AE
Commitment: Availability: Monday and Thursday afternoons.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GHRI
Global Health Reform Initiative (GHRI) is a humanitarian organization focused on improving access to healthcare for underserved and vulnerable communities through digital health solutions, telemedicine support, and community outreach.
In short: tech + health + impact = GHRI.
Role Overview
GHRI is looking for a Volunteer Full-Stack Mobile App Developer to help build, improve, and maintain our mobile health applications. This role is critical to delivering digital healthcare support to people who need it most.
✨ Important part: Your code will support real healthcare access, not demo projects collecting dust.
️ Key Responsibilities
Develop and maintain mobile applications (Android / iOS or cross-platform)
Work on both frontend and backend features
Integrate APIs, databases, and third-party services
Collaborate remotely with designers, admins, and health teams
Help improve app performance, security, and user experience
✅ Requirements
Experience with mobile development (Flutter, React Native, or native Android/iOS)
Backend experience (Node.js, Firebase, Django, or similar)
Understanding of APIs, databases, and authentication
Ability to work independently in a remote team
Passion for using tech to solve real-world health problems
(No need to be a Silicon Valley wizard. Just be solid and reliable.)
What You’ll Gain
Real-world experience building a health-focused mobile app
Opportunity to work on impactful digital health solutions
Collaboration with a global humanitarian team
Volunteer certificate and recommendation (where applicable)
Strong portfolio experience (this one actually impresses recruiters)
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
We are seeking a WordPress / PHP Developer to help build and maintain the core web systems that power our public platform and membership services. This is not a commercial web development role. This is about creating digital infrastructure that belongs to the community and serves long-term social impact.
About the role:
As WordPress / PHP Developer, you will be responsible for developing and maintaining the CIC’s main website and connected digital services using open-source technologies. You will help ensure our platforms are stable, secure, accessible, and capable of supporting growth in membership, education, and fundraising. Your work will directly affect how people access information, join the community, and engage with the organisation.
Experience Qualification and Requirements
Formal qualifications is desirable but STRONG experience and passion beats and tops this always.
Main Responsibilities/ Key Duties
· Develop, maintain, and improve WordPress-based websites and systems that support organisational operations, services, and growth.
· Build, customise, and extend WordPress themes and plugins using PHP, HTML, CSS, JavaScript, and related technologies.
· Ensure code is clean, secure, maintainable, and aligned with WordPress and open-source best practices.
· Integrate open-source tools and third-party platforms, including membership systems, learning platforms, data tools, and APIs.
· Support the development and maintenance of secure member portals and restricted service areas with role-based access and permissions.
· Ensure websites are responsive across devices and browsers and optimised for performance, speed, and reliability.
· Apply accessibility standards to ensure inclusive access and usability for all users.
· Implement security best practices, including updates, patching, backups, access controls, and vulnerability prevention.
· Monitor platforms and assist with regular maintenance, upgrades, and issue prevention.
· Work closely with designers, content teams, and systems leads to translate functional needs into technical solutions.
· Advise on technical feasibility and recommend improvements where systems or tools create limitations.
· Assist with troubleshooting, debugging, and resolving technical issues across WordPress environments.
· Document code, integrations, system architecture, and technical processes clearly for technical and non-technical users.
· Ensure all systems comply with data protection, GDPR principles, safeguarding requirements, and ethical data handling standards.
· Collaborate with safeguarding and digital leads to minimise risk when handling sensitive or survivor-related data.
Essential Skills and Experience
· Strong practical experience with WordPress and PHP development.
· Experience building or customising WordPress themes and plugins.
· Solid understanding of HTML, CSS, and JavaScript.
· Experience integrating third-party tools, plugins, or APIs.
· Knowledge of WordPress security, performance optimisation, and update management.
· Ability to document technical work clearly and work collaboratively across teams.
· Understanding of GDPR principles and secure data handling.
· Strong problem-solving skills and ability to work independently.
· Equivalent professional or voluntary experience accepted.
Desirable Skills and Experience
· Experience working in non-profit, CIC, or community-led organisations.
· Familiarity with open-source or low-cost digital platforms.
· Experience building membership portals or learning platform integrations.
· Basic understanding of hosting environments or server configuration.
· Experience supporting volunteer-led or safeguarding-focused digital environments.
What This Role Offers You:
Founding role in a community-owned digital infrastructure project.
Leadership-level experience in open-source platform development.
Opportunity to build systems that directly support social change.
Experience working across digital, education and membership teams.
Direct contribution to a public-facing platform for justice and empowerment.
Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.
What This Role Is Not For:
People who want to work only with proprietary or closed systems.
Anyone uncomfortable working with serious or sensitive subject matter.
Those seeking guaranteed or immediate income.
Individuals unwilling to document their work or follow shared standards.
People who prefer not to collaborate with non-technical teams.
If you believe technology should belong to the people who use it and that open-source systems can support truth, protection and collective power, this role gives you the chance to build the digital foundations of a movement.
Join the Digital Infrastructure Team and help create platforms that serve community, not corporations.
The client requests no contact from agencies or media sales.