Service management volunteer roles

The Organisation

London Early Years Foundation (LEYF) is the UK’s largest charitable childcare social enterprise, with an ambition of changing the world, one child at a time. With 43 nurseries across 13 London boroughs, we deliver high quality early years education and care to children and families across the capital. Founded in 1903, LEYF has evolved into a purpose driven organisation that combines financial sustainability with a clear social mission, reinvesting all surplus into our nurseries, our people and the communities we serve.

Together with families and communities, we give London’s children, especially those most in need, the best start in life through access to affordable, high quality early years education and care. We focus our work in areas of disadvantage, where it can have the greatest impact, supporting children’s development and strengthening communities. Our approach centres on learning through play, creativity and exploration, delivered by skilled and passionate teams. Through our apprenticeships and the London Institute of Early Years, we provide industry leading learning and development opportunities, equipping our people with the skills and knowledge to deliver excellent outcomes for all children. Through strong partnerships and a commitment to continuous improvement, we extend our impact beyond our nurseries and play an active role in shaping the early years sector, while creating inclusive environments where every child and colleague can thrive.

The Role

LEYF is seeking a Chair of Trustees to lead its Board and support the organisation in achieving its charitable objectives and strategic priorities. The Chair plays a central role in ensuring strong governance, enabling LEYF to deliver high quality, cost effective services to children, families and partners, and to maximise its social impact as it grows. Through strong leadership of the Board, you will help guide the organisation as it continues to expand its reach, strengthen its model and deliver meaningful, lasting impact for children and families across London.

This is an opportunity to make a significant difference to the life chances of disadvantaged children by contributing your skills, judgement and strategic insight within a mission driven organisation. You will work alongside a passionate and committed team, leading a Board of Trustees that is collaborative, professional and deeply engaged in LEYF’s purpose. As Chair, you will play a key role in shaping strategy, supporting sustainable growth and ensuring effective governance at an important and exciting stage in the organisation’s development.

The Person

We are seeking an experienced, values led individual who can provide strong leadership to the Board and support LEYF in delivering its social mission at scale.

Experience and Knowledge

• Senior leadership and Board level experience, with a strong understanding of governance
• Commercial awareness and an understanding of how a social enterprise operates
• Ability to navigate the balance between social purpose and financial sustainability
• Experience of complex or growing organisations, ideally across the UK
• Understanding of, or interest in, the early years sector and wider social impact landscape
• Ability to engage effectively with stakeholders across a politically neutral environment

Skills and Capabilities

• Strategic, pragmatic and calm, with sound judgement and the ability to absorb complexity
• Strong influencing and networking skills, with the ability to build partnerships
• Confident communicator, able to represent LEYF with credibility at a senior level
• Financial awareness, with the ability to balance sustainability and risk in decision making

Leadership Style and Personal Qualities

• Values driven, with a strong commitment to LEYF’s mission
• Supportive and appropriately challenging, acting as a constructive critical friend
• Agile and not risk averse, comfortable supporting innovation and growth
• Inclusive and emotionally intelligent, able to foster effective Board dynamics

Commitment

• Willingness to be visible and engaged, including attending meetings, events and visiting nurseries in London
• Ability to commit sufficient time to the role and support LEYF externally where appropriate

Diversity and Inclusion
We warmly welcome applications from individuals from all backgrounds,  particularly those underrepresented at Board level. We are committed to building a Board that reflects the diversity of the communities we serve and believe this strengthens our impact.

Further Information

For further information about LEYF, the role responsibilities and the person they are looking for, please download the Candidate Briefing Pack.

How to Apply

If you are interested in this fantastic opportunity to have a positive impact on the lives of others, please submit an application which includes the following:

• An up to date CV with details of two referees (we will not contact them without your prior permission).
• A supporting statement, which addresses your suitability against the criteria in the Person Specification, and details your motivations for applying.

About the role:

Strong HR support:

• Ensures volunteers are welcomed, supported, and guided effectively.

• Maintains safeguarding, confidentiality, and compliance standards.

• Creates visibility and consistency in volunteer management.

• Strengthens the organisation’s ability to grow and sustain impact.

Without this role, volunteer onboarding and support can be inconsistent and unclear. With it, volunteers experience a clear, safe, and structured pathway to meaningful engagement.

Experience Qualification and Requirements

Technical & Administrative Skills

• Experience in HR support, administration, or volunteer coordination.

• Proficient in record-keeping and document management.

• Ability to draft clear role descriptions, agreements, and HR communications.

Analytical & Organisational Skills

• Strong attention to detail and accuracy.

• Ability to organise multiple tasks and maintain structured records.

Communication Skills

• Clear written and verbal communication.

• Ability to liaise sensitively with volunteers and staff, respecting confidentiality.

Preferred Background

• Human Resources, Administration, Volunteer Management, or related fields.

• Experience with safeguarding and supporting volunteers.

• Previous work in remote or community-driven organisations is a plus

Main Responsibilities/ Key Duties

Volunteer Recruitment & Onboarding

• Assist HR Manager in attracting and onboarding new volunteers.

• Prepare volunteer agreements, role descriptions, and induction materials.

Record-Keeping & HR Administration

• Maintain accurate volunteer records and documentation.

• Support HR processes, including tracking training and compliance requirements.

Safeguarding & Policy Support

• Ensure volunteer engagement complies with safeguarding policies.

• Support confidential HR processes and reporting.

Cross-Functional Collaboration

• Work with team leads and operations staff to ensure volunteers are integrated and supported. 

Uniform Manager

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019.  We have a distinctive uniform for meeting nights and for when we’re out and about on trips.  We are proud of our branding and both members and leaders enjoy wearing our variety of rugby-style shirts, cosy fleeces, soft shell jackets and hats.

When we do really special trips, like our legendary ski trip, we design a uniform specifically for that event - it’s different each time and serves as a reminder of what an awesome time was had by all participants.  All our uniform is high quality, long lasting and is built to withstand all our challenging adventures whether it be indoor climbing or scaling Snowdon.

We are looking for a volunteer to monitor and organise uniform orders, log and chase payments and distribute to / from suppliers and to / from members.

Description

Responsibilities:

• Carry out an annual audit of the uniform stock and liaise with the Treasurer and Membership Secretary to ensure that there are enough supplies available for each age group / size.

• Keep the uniform stock tidy and in good order by ensuring everything is in the right place.

• Maintain an inventory of items and keep track of numbers sold and numbers required.

• Research and source suppliers selling good quality, hardwearing kit.

• Ensure that suppliers are providing good value for money.

• Monitor and organise uniform orders in good time to restock supplies.

• Liaise with the Membership Secretary to remain aware of new members and their uniform requirements.

• Log and chase payments in conjunction with the Treasurer.

• Communicate frequently with the Group Leader and CAG Management Committee to keep them up to date.

We are looking for a volunteer who ideally should have / be:

• Commitment to CAG and its ethos.

• Organised and tidy.

• Self-motivated, proactive and good at managing your own time.

• The ability to build and maintain relationships.

• A proactive attitude.

• The ability to work as part of a team.

• A willingness to carry out a range of administrative tasks. 

• Excellent budgeting skills.

• A car driver or have ability to travel to attend events and meetings.

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check.

Making a difference - what impact will the opportunity have?

Your input is key to the day to day running of CAG as well as securing its future.  You will have a big impact because this role is essential to ensuring that CAG always has enough kit available for its new members to wear on meeting nights and for our trips and activities.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

About the location

Where will the volunteer be working?

The volunteer can partially work from home and will also be required to attend some weekly Tuesday night club meetings at Bickenhill to check on and distribute the uniform stock.

Travel Limit

The candidate should also be available for face to face Committee and other meetings.

When will the volunteer be working?

Volunteer availability

• Some weekly Tuesday evening club nights.

• You would need to be available to attend Committee meetings which normally take place in the evening.

• Very occasional weekends and evenings to attend events.

Estimate of time commitment

• 0 - 3 hours / week.

Details

The volunteering could be long term. 

Application details

Successful applicants will require an enhanced DBS and two references.

To telephone befriendees at their home for approximately 10 to 30 minutes, you will arrange the specific times of your future calls directly with them. These calls are intended to occur once a week, but individual needs will be matched with your availability.To provide a telephone conversation, a listening ear and chat about interests and hobbies, helping to alleviate loneliness and feelings of isolation. To provide companionship and human interaction at a time when this may be limited. To provide an update after each call to the Telephone Befriending support Team. This is so we can keep a track of the amount of befriending calls each volunteer is undertaking, the type of support being offered during these calls and if there is anything further required.

It is important to note telephone befriending is not counselling or therapy and other services must be sought if this is required.

Benefits

• FREE DBS.
• Discounted food.
• Store discount.
• Volunteer from home.
• Above all you will be making a positive difference in your befriendee’s life.
• As a volunteer telephone befriender, you will learn how to support others, make friends, become more confident, and practice communication skills.
• You will gain new and transferable skills. We offer support for you to increase your own job-readiness and personal development.
• Training opportunities,
• Volunteering experience
• Detailed references will be provided.

​

Program Manager

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. Our raison d’etre is to engage young people in outdoor activities by providing them with opportunities to go on night walks, build fires, cook on fires, try out some bush craft, go on bike rides, try indoor climbing, have a go at scuba diving in swimming pools, play team building games, enter cake competitions, attempt bushtucker trials, put up tents, learn navigation skills, keep fit by doing bleep tests, go karting, have a crack at skiing at Ackers Trust or on a ski slope in the Alps, eat curry at Christmas and much more.

Description

You will play an important role in putting together our termly program for our Tuesday meeting nights. There’s a lot involved in putting the program together and ensuring that all our members get the chance to join in these amazing experiences.  You will work in conjunction with the Group Leader to decide which activities to do and when and you will also have to coordinate with our team of volunteer leaders to ensure that there are enough staff available each week to run the program.

The key tasks of the role are to:

• Plan the weekly activities for each term in coordination with the budget and operational members.

• Schedule the activities at the clubhouse and nightly trips / events.

• Provide any materials etc required to carry out the planned activity.

• Book the event / location / trainer etc and organise transport.

• Produce a term summary including parent rotas to be sent out.

• Follow up with parents  / Leaders to ensure actions have been taken to meet activities planned.

• Troubleshoot any issues on the night if necessary.

• Ensure that there are enough staff available to run the program and arrange cover if necessary.

Ideally you should have / be:

• Ability to schedule and manage tasks effectively.

• Creativity and an eye for detail.

• Problem-solving skills.

• Risk management.

• Written and verbal communication skills.

• Cost control and budgeting skills.

• Teamwork and motivational skills.

• Organisational and multitasking skills.

• Office software proficient.

• Build, maintain and facilitate effective working relationships with a wide range of people and organisations.

• Plan, manage and monitor your own tasks and time.

In addition you will need:

• Integrity.

• Committed to ensuring high standards.

• Flexible approach.

• Self-motivated.

• A car driver or have ability to travel to attend events and meetings.

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check, either a current or new application that can be made through CAG.

Making a difference - what impact will the opportunity have?

Your input is key to the running of CAG as well as securing its future.  You will help make Tuesday meeting nights run smoothly by ensuring that the Leaders are free to focus their attention on the members having a great experience.  By producing a termly program this will enable parents to add the weekly activities to their diaries in good time and Volunteer Leaders to plan ahead and check out their availability.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  You will also have some fun, support a good cause and gain new skills and experiences. 

About the location

Where will the volunteer be working?

The volunteer can do most of the work remotely but may need to attend some Tuesday evening meetings to coordinate with our team of Volunteer Leaders.

Travel Limit

• Mostly remote work but some travel to Solihull will be necessary for Committee meetings and occasional Tuesday club nights.

When will the volunteer be working?

Volunteer availability

• Flexible so during office hours if necessary for certain events but evenings if preferred.

• You would need to be available to attend Committee meetings which normally take place in the evening.

Estimate of time commitment

• 0- 3 hours / week – the candidate will be able to offer further time as they wish.

Details

The volunteering could be long term. 

Application details

Successful applicants will require an enhanced DBS and two references.

As a homewares volunteer, you'll be behind-the-scenes. Your keen eye for detail, knowledge and passion for particular donations will ensure we can maximise the potential income.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as following instructions, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Role Description

The Press/Media Manager will work closely with the Communication Officer to lead on the Pagan Federation's media strategy. You will act as a primary point of contact for journalists, broadcasters, and media outlets working to promote positive coverage of Paganism and to respond appropriately to media interest, engaging in both proactive and reactive.

You will develop and oversee press strategies, prepare statements and press releases, brief spokespersons, and assist the organisation in sensitive communications where required. As this is a council-level role within the Pagan Federation you will be expected to provide regular reports to the Communications Officer and the Council of the Pagan Federation.

This is a voluntary role, and volunteers are expected to work remotely. We have volunteers working across England and Wales. Some travel may be necessary, reasonable expenses will be covered in line with our expenses policy.

Qualifications

• At least two years experience in the field of Communications, Journalism, Public Relations, or similar. (Essential)
• Excellent attention to detail and ability to ensure accuracy in media engagement. (Essential)
• Strong organizational and communication skills to effectively assist in strategic communications planning and discussions. (Essential)
• Commitment to supporting the mission, values, and inclusiveness of the Pagan Federation. (Essential)
• Prior experience in volunteer or nonprofit organisations. (Desirable)
• Membership of a professional organisation in Media, PR, or Communications (desirable)

General Requirements

• Must be aligned with the PF's mission, be willing to conform to our Code of Conduct, and unreservedly support the charitable objectives of the PF.
• Knowledge of the Pagan Community

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team.

On site we have two shops to volunteer in. The Showroom is Martlets primary furniture and home goods store and the Discount Shop is home to our £1 clothing rails. Both are hubs for our local community to share stories and bag a bargain! We work together with the warehouse to take in the majority of donations for the charity.

Volunteering in our shops offers a variety of exciting tasks. From sorting and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

About The Role

At WWT we shape unforgettable experiences. We are a warm, welcoming and genuine charity that protects and restores Wetlands. WWT Martin Mere has 600 acres of amazing wetland scenery which is home to such an assortment of wildlife. 

We are looking for volunteers who can support our team in our Café and shop to ensure we offer excellent customer service to our visitors.

By providing excellent customer care in our shop, you will be encouraging our visitors to support the wider conservation work of WWT. The money that is taken in retail is instrumental to the conservation work that WWT can afford to carry out.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

If you are interested in volunteering for WWT but don't wish to apply online, please email us, or give us a call and  leave us a message with your name and number.  

About You

Who are we looking for?

This role would suit you if:

• Have an enthusiastic and friendly manner
• Have an eye for detail and creativity
• Excellent verbal communication skills
• A confident attitude and / or experience in successful face-to-face contact with the public
• Commitment to excellent customer service
• Are happy using a computer/till
• Like working in a busy environment
• An interest in birding and optics equipment (if you’d like to get involved in promoting and selling our optics)

We are particularly looking for people to help on Mondays, Thursdays or Fridays. 

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

We look forward to hearing from you! 

We are looking for a  Volunteer & Recruitment Manager who will be a proactive, outgoing and organised person with a passion for volunteering and who understands the difference that volunteers can make to the community. In this role you will help to recruit Trustees, Committee Members, activity leaders and other volunteers to build and maintain a robust infrastructure around our current team members enabling the organisation to grow and prosper.

Volunteers are a critical part of the Charity’s foundation, providing the organisation’s services and supporting the fundraising goals. The Volunteer & Recruitment Manager role is to recruit, maintain and manage the Charity’s volunteers as well as raising awareness of volunteer opportunities within the community through various engagement initiatives.

You will help develop and grow our team by increasing the number of volunteers, meeting internal demand and enabling growth in new areas. 

We would like you to:

• Write job descriptions for current vacant roles
• Source relevant websites / organisations which specialise in recruiting volunteers
• Advertise vacancies through specialist volunteer websites and other outlets
• Research websites / sources to find and contact suitable candidates for CAG vacancies
• Review covering letters and CVs and shortlist potential candidates
• Regularly communicate with and feed back to the Committee on progress made
• Interview candidates along with another member of the Committee
• Process relevant paperwork for successful and unsuccessful candidates
• Maintain relevant records in a confidential manner as per GDPR
• Maintain a close working relationship with current team members to ensure the aims of the organisation and individual are being met

Ideally you should have:

• Experience of managing a volunteer function 
• The ability to attract, motivate and retain volunteers
• An understanding of the legislation and best practice for volunteering
• Knowledge and experience of other relevant agencies working with volunteers
• Be able to communicate effectively and clearly to a range of internal and external customers
• Be creative in the ability to attract and retain volunteers
• Good time management and organisational skills
• A flexible team player
• Ability to engage and build a rapport with a wide range of people
• Ability to build and maintain good working relationships
• The post holder must be able to provide a satisfactory Disclosure and Barring Check

The volunteer should also have/be:

• IT competent and confident
• A car driver or have ability to travel to attend events & meetings
• Experience of working within HR or Recruitment

Making a difference – what impact will the opportunity have?

Your input is key to the day to day running of CAG as well as securing its future.  We want you to help us find the right people to fill roles such as Treasurer, Program Manager, Secretary as well as recruiting new Leaders to help run our weekly activities and to take our members on exciting weekends away.  You will be helping us build a team of volunteers who can support both the administrative side of CAG as well as those running our termly program.  Our volunteers are the lifeblood of CAG and you will play a crucial part in keeping that heart beating.

What’s in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.   This is a new role so you have the flexibility to make it your own under the guidance of CAG Committee.

About the location

Where will the volunteer be working?

The volunteer will work from home will be required to attend meetings within the Solihull area.

Travel Limit

This role is partly remote but ideally the candidate should be available for face to face Committee and other meetings.

When will the volunteer be working?

Volunteer availability

• Flexible so during office hours if necessary for certain events but evenings if preferred
• You would need to be available to attend Committee meetings which normally take place in the evening
• Occasional weekends to attend recruitment events

Estimate of time commitment

• 0 – 3 hours / week – the candidate will be able to offer further time as they wish

Details

The volunteering could be long term. 

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

As a stock volunteer, you'll be behind-the-scenes, sorting and organising donations to keep our retail spaces well-stocked. Your keen eye for detail and passion for helping others will ensure our customers always have a great choice of items to buy.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: Gain valuable retail experience you can add to your CV, such as following instructions, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

The West Sussex Falls Prevention Exercise Service is funded by West Sussex County Council and delivered by Everyone Health LTD. Everyone Health are a national commissioned provider of health and lifestyle services, with a highly skilled expert team that has extensive experience in strategic and operational management of health business at a national and European level. The West Sussex Falls Prevention Exercise Service is open to adults of ALL ages who are worried about or at risk of falls. Our specialist trained Postural Stability Instructors support participants with falls prevention strategies as part of the 24 week FAME programme that are up to date and evidence-based to ensure maximum effectiveness so people can feel more confident on their feet.

We have different venues across West Sussex in community-based classes consisting of a variety of strength and balance exercises, all delivered by our friendly Postural Stability Instructors.

The Role:

We are looking for engaging and caring volunteers to support at our sessions across West Sussex. 

This would involve supporting the Postural Stability Instructors in setting up the class e.g. setting up chairs as well as making teas, chatting to the participants and assisting in exercises where needed.

What skills do I need?

Ideally, we would like someone who is Emergency First Aid Trained and who has a passion or experience in a physical activity field. Alternatively, someone who has been through a similar falls prevention programme who would like to support with the successful service. 

However, we are open to anyone who would like to support!

Do you enjoy greeting people and making them feel welcome? Recently retired and want to give a few hours for a good cause? Or perhaps you’re starting out on your employment journey but need experience to help you land a future job? Becoming a Volunteer Retail Assistant is the perfect opportunity for you!

As one of our valued Volunteer Retail Assistants in our Acomb shop, you will be at the heart of our retail experience, welcoming members of the public and serving at the till. It will be a varied role with no two shifts being the same. From helping someone find a perfect gift or finishing touch to an outfit, to putting through cash and card sales at the till, we’d love you to come and join our busy, friendly shop.

Volunteer Retail Assistants will be located primarily on the shop floor, dealing with queries, pricing items, using the till, and ensuring our shops are the best on the high street. Without you, we couldn't provide needed support to the York Animal Home, so we want to ensure you feel welcomed and supported. You will receive full training in all retail areas, with continued development available in your volunteer journey. If you’re looking to gain confidence to get back into work, or simply want to find somewhere to make connections, we have a role for you.

Every single penny raised in our charity shop goes directly to the York Animal Home and gives vital funds to ensure they can continue helping animals in need. Without your help our shops could not run; volunteers are what make us special and we would love to have you join our team.

Your duties:

These may involve (on any given day):

• Giving a warm and friendly welcome as people enter our shop
• Helping with queries about items
• Putting cash and card sales through our till
• Engaging visitors about our charity and promoting the York Animal Home and our links to it
• Processing Gift Aid donations
• Restocking our shelves and making them look eye-catching

And much more…

If you’re interested please don’t hesitate to hit the apply button. Alternatively if you’d like to find out more, please email our Acomb manager, Kleo, who will be more than happy to answer any questions you have.

We operate a volunteer led scheme, where our minimum requirement is 2 hours a week, and the maximum is whatever you would like it to be! If you are looking to add experience to your CV we ask that you commit to six months with us.

Due to insurance restrictions we are sorry that we cannot accept anyone under the age of 16.