Social volunteer roles

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Volunteer Reading Coordinator

The Coordinator is the first point of contact for those who want to learn to read. Using a simple assessment, the Coordinator will explain to a potential new ‘Reader’ how Read Easy may be able to help them. The Coordinator pairs up new Coaches with those who want to learn to read and provides ongoing support to these reading pairs. They visit reading sessions occasionally and maintain support through regular calls with both Reader and Coach to check all is going well, calling on the group’s Literacy Specialist to respond to any literacy related difficulties a pair may be having.

Being a Read Easy Coordinator is very flexible. You decide how much time you have to offer, and this will determine the number of reading pairs you look after. The role provides lots of variety, is home-based and can work well around other commitments. 

How we will support you:

You will be provided with the Coordinator Handbook, training, induction, policies, resources and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser. In addition, the Coordinator Supporter will meet with you regularly to provide support and find out how your Reading Pairs are getting on. You will be invited to Read Easy UK’s volunteer forums and National Conference which gives volunteers an opportunity for networking with those from other groups.

What you will be doing:

● Help interview new Coaches when recruited and shortlisted by the Volunteer Recruiter.

● Enrol and assess new Readers, using the simple resources provided.

● Match Readers with Coaches, make introductions, and help them organise their reading sessions (which will take place in an approved venue or online).

 ● Visit your reading pairs to provide encouragement, presenting certificates on occasion.

● Work collaboratively with any other Coordinators in the group.

● Contribute to Coach meetings where volunteers discuss their experiences and receive further support. (Run by the Management Team typically every 8 weeks.)

● Attend Management Team meetings when invited, typically every 6-8 weeks either in person or remotely.

● Record progress of your reading pairs using resources provided, sharing these with the Management Team to keep them fully informed and submit expenses for payment regularly.

The skills you will need:

● A passion for supporting others achieve either their reading or coaching goals;

● A willingness to become familiar with the methods of the phonics based Turning Pages coaching manuals, so that you can confidently guide others;

● Good communication and people skills, with a commitment to maintaining confidentiality. Strong organisational, time management and record keeping skills;

● Self-awareness, personal responsibility and a professional approach;

● Reasonable confidence in using IT(accessing documents, completing electronic forms and records, email, Teams/Zoom meetings);

● The ability to use initiative and willingness to work independently and as part of a team;

● A willingness to abide by Read Easy policies and procedures;

● An open attitude that encourages two-way communication and willingness to ask for support from the Management Team; ● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included;

● Energy and enthusiasm with an average of 2-3 hours a week to commit to the role.

What's in it for you? You will:

● receive outstanding Reading Coach Training;

● meet and work collaboratively with new people, and

● be active and engaged, adding value to your local community.

● Gain access to ongoing support and development.

● Out of pocket travel expenses reimbursed.

The Elizabeth Fry Charity provides support to women, mostly on licence from prison, who have a range of complex needs. Through our work, we help women to begin to address the issues they face, improve their lives and reduce the likelihood of further involvement in the criminal justice system.

The Elizabeth Fry Charity provides a 25-bed Approved Premises in Reading, enabling women to access accommodation, support, and monitoring.

As the Charity continues to grow and develop its services, we are seeking to strengthen our Board by recruiting a Trustee with finance, accounting, or audit experience.

To achieve our strategic plans, we require strong financial oversight to support sustainable growth, ensuring robust financial management and governance across all activities. We are therefore particularly interested in individuals who can bring:

• Professional experience in finance, accountancy, or audit (chartered or qualified desirable)
• Experience in financial governance, risk management, and internal controls
• Ability to interpret financial statements and support budget setting and monitoring
• Strategic insight into financial planning and sustainability within a charitable or regulated environment

Trustees, both individually and acting together as the Board, use their skills, knowledge, expertise, and contacts to govern the Charity, safeguard its assets and apply them as efficiently and effectively as possible to further its charitable objectives.

In this role, the Trustee with finance expertise will support the Board and Senior Management Team in maintaining strong financial oversight, contributing to strategic decision-making, and ensuring the Charity’s resources are used effectively to maximise impact.

We are interested in hearing from anyone who is passionate about the work we do and feels they can contribute to the success of the Charity.

The Board of Trustees meets five times annually at Elizabeth Fry House in Reading. Trustees are invited to participate in either our Finance or People and Safeguarding Committee, both of which meet four times a year. Additionally, Trustees conduct scheduled visits to the Approved Premises throughout the year.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

AD – USE PDF COPY

Lead Volunteer

Mind Retail

Role Profile

Located at

Shop Based

Department

Mind Retail 

Hours

Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

About the role

Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.

Key tasks

Our Lead Volunteers are responsible for all of the following tasks:

· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:

o Setting up the till and cashing up at the end of the day

o Conducting a shop floor walk

o Conducting health & safety compliance checks, such as inputting information into our H&S system

o Checking shop emails and cascading key messages to the team

o Securing the shop

o Making sure housekeeping and cleaning is completed

· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.

· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide

· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.

· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.

· Performs management till functions such as refunds.

· Provides direction and support to shop volunteers, following instructions from the shop management team.

· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.

· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.

Like our other volunteers, Lead Volunteers also support with the below key tasks:

· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.

· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.

· Actively promotes Gift Aid to maximise contributions from donations.

· Supports with the rotation, quality and replenishment of stock in order to maximise sales.

· Answering the shop telephone and taking messages from customers and our internal teams

· Ensures excellent shop standards at the end of the trading day and following closedown procedures

What you’ll gain from being a Lead Volunteer

· Experience working as part of, and leading, a diverse team

· Shop management and retail management experience

· Key holder experience

· Opportunity to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

About you

· Commitment to our values & behaviours

· Enthusiastic and committed to achieving shop targets

· Flexible and adaptable approach

· Ability to work as a team and on your own initiative

· Able to build good working relationships

· Ability to work within Mind Retail’s policies and procedures

· Willingness to learn

· Good customer service skills

· Good communication skills

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Whether you’re a jobseeker interested in a career in construction or woodwork, a student or recent college graduate seeking experience, or just someone with spare time on your hands, wanting to do something positive and meet new people, volunteering with the Touch Wood project at EMERGE 3Rs may be just the ticket!

Touch Wood is a wood recycling and upcycling initiative, which collects surplus and waste wood and timber and gives it a new lease of life, preventing it from being burned, chipped, or dumped in landfill.

KEY RESPONSIBILITIES

* Preparing wood for resale

* Assisting with the construction of wooden products, from small household items to pieces of furniture

Our Touch Wood volunteers are able to gain skills in practical woodworking, as we offer hands-on experience of working with reclaimed timber; from making basic lumber products ready for resale, through to assisting with the creation of bespoke items, such as kitchen equipment and home and garden furniture.

Full training in woodworking and health and safety is provided, along with Personal Protection Equipment.
Capped reimbursement of expenses is awarded for lunches and travel, where applicable.

The UK generates around 5 million tonnes of wood waste every year, but less than 1% is reused. Touch Wood rescues waste timber that would otherwise be landfilled or turned into woodchip; creating jobs and training opportunities for disadvantaged local people at the same time. We collect from construction sites, industrial estates and other commercial sources, reclaiming everything from pallets to indoor cycle tracks – you name it, we take it! Anything we can’t reuse is locally recycled, so nothing goes to waste. This reduces the carbon emissions associated with disposing of waste wood, offers cost savings for DIY enthusiasts, and provides training and job potential to volunteers in the workshop. Some of the timber we work with comes from high profile sources, including the entire track of the Manchester Velodrome cycling centre and wood removed in the recent refurbishment of Manchester’s historic Town Hall!

Our skilled team of staff and volunteers often use reclaimed timber to create beautiful and practical products, such as home and garden furniture. We regularly create bespoke pieces to order; some of it for famous clients like Olympic cycling champions Jason and Laura Kenny, for whom we made a table from the Manchester Velodrome track.

Please be advised that our volunteers require a fair level of physical fitness and manual dexterity as the role is entirely practical.

Our Touch Wood workshop and wood store is open Mon-Fri, 8.30am - 4pm.
We occupy a unit at Maynard House, inside New Smithfield Market, in Openshaw, North Manchester, which is accessed from the main entrance on Whitworth Street East (off Ashton Old Road). The site is served well by buses, and we have free parking onsite, as well as secure storage racks for pushbikes.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

Fancy combining a Saturday kick-about with actually changing someone's week? We're looking for volunteers to help kick off Route to Roots, a new football and lunch club for asylum-seeking men in Bethnal Green. You'll help welcome people, grab the pizzas, chat over lunch and join in the football if you fancy it – but no skill or sports required, just a friendly face.

About Globe Community Project

Globe Community Project is a grassroots charity working in Tower Hamlets, one of London's most diverse boroughs, for over 20 years. Our mission is to transform loneliness into connection among isolated people and under-served groups. Whoever we're working with, we want to create spaces of joy, friendship and belonging. Our two established programmes, Well Old and Touching Safe Ground, support older people and refugee women and their children. Route to Roots is a brand new project for men who've recently arrived in the UK seeking sanctuary.

About Route to Roots

We’re looking for volunteers of any gender to support this new football and lunch project for male sanctuary seekers in Bethnal Green. We'll bring together 12–14 men each Saturday for an informal kick-about, followed by lunch together. The aim is simply to create a welcoming space where people can connect, build community and enjoy some time together.

What you'll be doing

Your job is to welcome participants to the venue and help create a warm, relaxed space. One lucky person gets to collect the pizzas from a local restaurant. Volunteers will also be chatting with people over lunch, and giving people chance to practice their English. You can join in the football - if you fancy it! No footballing skills or sports action required though - just a friendly face and a bit of time to give.

Dates

Saturday 5 September, 11.00-13:30 | Saturday 12 September, 11.00-13:30 | Saturday 19 September, 10:00-12:30 | Saturday 26 September, 11:00-13:30 | Saturday 3rd October, 11:00-13:30 | Saturday 10th October, 11:00-13:30 | Saturday 17th October, 11:00-13:30 | Saturday 24th October, 11:00-13:30 | 

It’s ok if you can’t make every date - just come to as many sessions as you're able (and let us know).

Who we're looking for

We welcome volunteers of any gender and any background. You don't need previous experience working with refugees or people seeking asylum - just warmth, patience, and a genuine interest in getting to know new people. You'll need to be 18 or over.

Through volunteering with us, you'll meet new people from your local community, learn more about the realities faced by people seeking asylum, be part of a friendly, welcoming team from day one, and help shape a brand new project from its very first sessions.

Role Purpose:

Trustees provide strategic leadership, ensuring that St. George's Crypt fulfils its charitable objectives, makes a postive impact in the Leeds community, and remains financially sustainable. Trustees act collectively to safeguard the charity's values, reputation, and long-term effectiveness.

Key Responsibilities:

Governance & Strategic Leadership

• set and review the charity's strategic direction in alignment with its mission to support homeless and vulnerable individuals in Leeds
• ensure that all activiites deliver public benefit and comply with charity law, the governing document, and regulatory expectations
• monitor risks and ensure that robust governance structures are in place
• support and review the work of the Head of Finance and finance team
• oversee the external audit process, from appointment of auditors to implementation of any recommendations

Financial Oversight:

• oversee financial performance, ensuring funds are used responsibly and transparently in line with donor expectations and regulatory requirements
• review budgets, annual accounts, and financial policies, ensuring sustainability of services such as emergency shelter, addiction recovery programmes and meal supervision
• ensure effective oversight of the Crypt's financial affairs and its financial viability

Support for Senior Leadership

• provide guidance and constructive challenge to the CEO and Senior Leadership Team
• ensure leadership decisions reflect the charity's values and strategic propositions

Advocacy & Representation

• ​act as an ambassador for St. George's Crypt within Leeds and beyond, promoting awareness of its services and impact
• represent the charity's values of compassion, dignity and hope 

Compliance & Accountability

• ensure the charity meets all legal and regulatory obligations, including those set by the Charity Commission
• uphold confidentiality, ethics, and good governance practice at all times
• ensure the Crypt fulfils its mission and values, taking advantage of new opportunities and navigating challenges and managing risks appropriately
• ensure the Crypt has sound financial policies, controls and governance in place, and complies with these

Monitoring Impact

• evaluate the effectiveness of programmes such as residential support, training opportunities, and health and wellbeing initiatives
• ensure all services remain responsive to the needs of homeless and vulnerable people in Leeds
• give clear strategic direction, setting overall policy and goals, and monitoring progress and impact
• understand the Charities Statement of Recommended Practice (SORP) and provide guidance on accounting and financial reporting for the charity

How to apply

To make an application, please:

• download our Finance Trustee application pack 
• complete application form
• send CV 
• contact Martin Barry 

Recruitment timeline

Closing date: Monday 31 August  2026

Shortlisting & Interviews: September 2026

Role Type

Unpaid, voluntary (expenses reimbursed)

Commitment and Focus

As Treasurer Trustee, you will support the Board’s oversight of FareShare Yorkshire’s financial governance. Working in close partnership with the Head of Finance & Business, you will help ensure the charity’s finances are well-managed, transparent, and aligned with its strategic objectives.

The Treasurer acts as a critical friend and source of support to the Head of Finance & Business, providing constructive challenge, guidance, and assurance to the Board. You will attend quarterly board meetings (held in Yorkshire) and chair the quarterly Finance Sub-Committee, helping to ensure effective financial governance and clear reporting to the full Board.

About FareShare Yorkshire

FareShare Yorkshire is a charity in its 27th year of operation and has experienced significant growth in recent years. Operating from three sites in Barnsley and Leeds, the organisation delivers surplus food provision services, employability programmes, and runs its own cookery school, The FullCrumb Kitchen. We redistribute enough food for over 100,000 meals every week by taking good surplus food from companies and getting it to where it is needed most.

Key Treasurer Responsibilities

1. Present clear, accurate, and timely financial reports to the Board in a format that supports understanding and effective decision-making, including:

   •  Annual budgets

   • Internal management accounts

   • Annual statutory financial statements

2. Ensure the Board meets its duty to maintain proper accounting records and that financial resources are:

   • Properly controlled

   • Prudently invested

   • Economically and effectively spent in line with good governance, legal and regulatory

     requirements, in liaison with the Head of Finance & Business.

3. Support the development, implementation, and regular review of:

   • Financial reserves policy

   • Cost management approaches

   • Investment policies

4. Advise and support the Board in carrying out its financial responsibilities, providing insight into financial risks, opportunities, and sustainability.

5. Chair the Finance Sub-Committee, setting agendas in partnership with the Head of Finance & Business and ensuring effective financial scrutiny.

6. Provide clear updates and recommendations to the full Board following each Finance Sub-Committee meeting.

7. Scrutinise financial information provided by the Head of Finance & Business and request additional information or clarification where necessary.

8. Support and challenge budget proposals and forecasts presented to the Board.

9. Monitor and advise on the financial viability of the charity, including cash flow, reserves, and long-term sustainability.

10. Ensure appropriate financial controls are implemented, adhered to, and regularly reviewed.

11. Advise the Board on the financial implications of the charity’s strategic plan and major decisions.

12. Support the Head of Finance and Business to:

    • Prepare information for the annual accounts

    • Manage the annual audit process, including liaison with auditors where appropriate.
      
      The Trustee Role:

    • Ensure the charity fulfils its purposes for public benefit by:
      Complying with its governing document.

    • Adhering to charity law and all other applicable legislation.

    • Acting always in the best interests of the charity.

    • Ensuring the responsible management of the charity’s resources.

    • Overseeing and ensuring compliance with statutory accounting and financial reporting requirements.

    • Declaring any conflicts of interest and exercising independent judgement in all decision- making.

    • Acting as an ambassador and advocate for the organisation and upholding its mission, values, and reputation.

    • Representing the Board and organisation at meetings and events, including acting as a spokesperson when required.

    • Safeguarding the wellbeing and interests of employees.

    • Contributing to the development of the organisation’s strategy by providing constructive challenge and insight.

    • Seeking appropriate professional advice where there is potential risk to the organisation or where trustee duties may be impacted.

    • Taking collective responsibility to ensure the legal and financial integrity of the organisation, including to safeguard its assets and long-term sustainability.

    • Ensuring appropriate procedures are in place for the appointment, support, and performance monitoring of the CEO and Senior Leadership Team (SLT).  

    • Attending and actively contributing to Board meetings on a regular basis.

Skills and Experience

We are particularly seeking a Trustee with:

• Senior-level experience in finance, accountancy, audit, or financial management.

• Strong understanding of financial governance, risk management, and internal controls.

• Experience of:

  • -  Budgeting and financial forecasting

  • -  Reviewing management accounts and statutory accounts

  • -  Financial oversight within a charity, public sector, or commercial environment

    (charity experience desirable but not essential)

• Confidence in presenting financial information clearly to non-financial audiences.

• Strong Excel skills and confidence working with financial data (advantageous).

• The ability to provide supportive challenge and constructive scrutiny.

• The credibility to lead financial discussions at board level while working collaboratively

  with staff and fellow Trustees.

Ideal candidates will have:

o A commitment to FareShare Yorkshire’s mission and values.
o Strategic thinking and the ability to contribute to high-level decision-making.
o The ability to work collaboratively and communicate effectively.
o Time to dedicate to the role, including preparation for and attendance at meetings.

What We Offer
While this is an unpaid voluntary position, we provide:

o Reimbursement of reasonable expenses incurred in your role.
o The opportunity to make a meaningful impact on food insecurity inYorkshire.
o A chance to work alongside a passionate team dedicated to tackling food poverty.

Diversity and Inclusion

FareShare Yorkshire is committed to building a diverse and inclusive board. We encourage applications from individuals of all backgrounds, particularly those who bring new perspectives and lived experience to the table

Do you enjoy reading and want to make a real difference?

As a Reader Volunteer, you'll provide one-to-one support to blind and partially sighted people by helping with everyday reading and writing. Whether you're reading letters, completing forms, sharing the latest news or enjoying a favourite book together, your time can make daily life easier while providing valuable companionship.

Visits take place in members' homes at times that suit you both, giving you the opportunity to build a friendly and trusted relationship over time.

We're looking for caring, reliable volunteers with a clear speaking voice, good communication skills and a patient, understanding approach. No previous experience is needed—just confidence in reading aloud and a willingness to help. We'd ask for a commitment of at least six months to provide consistency for the person you support.

If you enjoy reading and would like to make a meaningful difference in someone's life, we'd love to hear from you.

Please note: This role requires an Enhanced DBS check, as you'll be supporting blind and partially sighted adults on a one-to-one basis.

Are you a parent, grandparent or have experience of caring for children?

Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.

Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.

Our aims are:

To increase the confidence and independence of the family by:

Offering support, friendship and practical assistance

Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected

Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.

Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.

Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.

Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.

JOIN TEAM MINDSET

WE’RE BUILDING SOMETHING BIG. SOMETHING NEW. SOMETHING EXCITING.

And we want you right at the heart of it.

MINDSET Charity is a brand‑new London start‑up charity with a powerful ambition:

HELPING MEN AND BOYS BUILD BETTER LIVES.

We’re not here to do “more of the same”. We’re creating something fresh, bold and full of purpose.

A community where men and boys can grow confidence, resilience, connection, skills and a positive mindset — through practical support, mentoring, buddying, real conversations, real role models and people who genuinely care. A place that helps them navigate mental health and wellbeing with support that feels human, warm and real.

But here’s the truth…

**Movements aren’t built by one person.

They’re built by teams. By energy. By people who believe.**

And that’s where you come in.

WE’RE LOOKING FOR OUR VOLUNTEERING TEAM LEAD

1. Someone who loves people.
2. Someone who sees potential everywhere.
3. Someone who wants to help build a volunteer community that feels welcoming, organised, supportive and full of purpose.

As our Volunteering Team Lead, you’ll shape the experience of every volunteer who joins MINDSET. You’ll help us build a culture where people feel valued, encouraged and part of something meaningful. You’ll help us create simple, friendly processes that make volunteering easy, enjoyable and impactful.

You’ll help make MINDSET feel like home.

WHAT YOU MIGHT GET INVOLVED IN

• Recruiting brilliant volunteers from across London who want to be part of something special.

• Creating a warm, inspiring onboarding experience that makes people feel instantly connected.

• Supporting volunteers day‑to‑day and helping them thrive in their roles.

• Building simple HR and volunteer processes that keep everything running smoothly.

• Helping us create a positive, inclusive culture where everyone feels part of the mission.

• Bringing your ideas, empathy and organisation to help shape how MINDSET supports its people.

THIS ISN’T ABOUT HAVING THE PERFECT CV

You don’t need charity experience. You don’t need qualifications. You don’t need to be an expert.

You just need to bring something you’re good at — supporting people, organising, communicating, encouraging others, or simply a willingness to help us build a volunteer community that changes lives.

We’ll support you, help you grow and give you the chance to be part of something from the very beginning.

YOUR TIME MATTERS. YOUR EXPERIENCE MATTERS. YOUR IDEAS MATTER. YOU MATTER.

BECOME A FOUNDING VOLUNTEER

Come and help us build MINDSET from the ground up.

• Meet great people.
• Learn new things.
• Build your experience.
• Have fun.
• Make a difference.

And one day you’ll be able to say:

“I was there at the beginning.”

READY TO JOIN TEAM MINDSET

MINDSET CHARITY

Helping Men & Boys Build Better Lives.