Social support work volunteer roles

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Derby College Group seek a new Governor with audit expertise to help push forward its mission to enrich lives and create bright futures for all.

Applications close: 9 a.m. Monday 16th February 2026

Location: Derby

Time commitment: 5 board meetings per year

About Derby College Group

Derby College Group (DCG) is the 18th largest college in the country, supporting 54% of learners in Derby City and its surrounding area. The vision of Derby College Group (DCG) is to create world-class, accessible education opportunities that enrich lives and make bright futures a reality for all. DCG is committed to providing educational excellence, championing social mobility and driving economic prosperity.

DCG delivers high-quality academic, vocational and technical education that empowers people to achieve their ambitions while providing employers across the Midlands and beyond with the talented workforce of tomorrow.

Through a dynamic and responsive curriculum, it predicts and serves the needs of its business and civic communities. Students of all ages and backgrounds are prepared for positive destinations in the next stage of their lives, whether that be further study, the world of work, entrepreneurship or independent living. They leave DCG ready to contribute to society as responsible citizens.

The Group’s portfolio of educational programmes and skills solutions is underpinned by thriving partnerships with employers, shaped by comprehensive market intelligence and informed by liaison with key stakeholders such as the East Midlands Combined Authority.

A truly diverse organisation, the Group comprises four Colleges – the Roundhouse, the Joseph Wright Centre, Broomfield Hall, and the Community College, Ilkeston. Every year it caters for thousands of learners spanning post-16 students pursuing academic and technical pathways, apprentices at all levels, higher education students, and adults seeking career progression, upskilling and reskilling.

About the roles

Being a Governor in the FE sector is like no other voluntary role.  At Derby College Group, you will be a member of the Board of Corporation led by our Chair, Andrew Cochrane, contributing to the overall responsibilities of the Board, which include:

The preservation and development of the educational character and mission of the Group and oversight of its activities:

• Setting and communicating the Group’s strategy and goals.
• Exercising effective control to ensure that funds and assets are protected, the organisation remains solvent and legal obligations are met.
• Holding executive leaders to account for the educational performance and quality of the college and for the performance of staff.

The DCG Corporation structure consists of five Board meetings per year with all Governors attending and a number of specific committees, including Curriculum Performance, Audit, Finance & Resources and Strategy & Curriculum Planning, feeding into the main Board.

Who we are looking for

As a member of the Corporation and Audit Committee, you will attend all Board meetings as well as the Audit Committee meetings.

We seek someone ideally with a regulatory background, an active interest in further education, and someone with strategic awareness experience and understanding, as well as critical reasoning skills and the ability to engage in board-level discussions and decision-making.

Most importantly, you will be passionate about the power of education at all stages in life and will have an understanding of the area, both the City of Derby and the wider East Midlands.

You will also be a team player and a critical thinker, using these skills to work closely with other Governors to continue to drive forward the success of the College for students and the City of Derby.

Peridot Partners and Derby College Group are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidates will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for these roles close at 9 a.m. Monday 16th February 2026.

Do you have a passion for African and Diaspora history and a vision for empowering communities through knowledge? Tell My Truth and Shame the Devil C.I.C. is seeking a dynamic Book Club Coordinator (African & Diaspora History Lead) to join our founding volunteer team. This role is central to curating, facilitating, and promoting a transformative learning space that nurtures understanding, critical thinking, and cultural pride for survivors, young people, and community members.

As Book Club Coordinator, you will design, manage, and facilitate a structured book club programme focused on African and Diaspora history, literature, and thought leadership. You will work closely with the Membership Director and Community Engagement Manager to ensure the club fosters critical reflection, inclusive discussion, and actionable learning. This role combines operational coordination, educational facilitation, and community engagement, offering a unique opportunity to impact knowledge sharing and collective empowerment.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Strong knowledge of African and Diaspora history, literature, political thought, and cultural movements
• Experience in facilitation, teaching, programme coordination, or group learning environments
• Excellent communication, storytelling, and group leadership skills
• Ability to engage diverse participants in respectful, inclusive, and meaningful dialogue
• Confidence holding complex conversations around history, power, identity, and resistance
• Ability to motivate participation and sustain group energy over time
• Strong organisational skills, including session planning and follow-up
• Ability to document discussions and translate insights into learning outcomes
• Experience working in community, grassroots, or culturally rooted spaces
• Commitment to collective learning, cultural integrity, and community-centred education
• Reliability, consistency, and a collaborative approach to programme delivery

Desirable / Can Be Developed

• Competence with digital tools for scheduling, virtual engagement, and content sharing (e.g. video platforms, shared documents, community spaces)

Qualifications

• Formal qualifications in history, education, cultural studies, or related fields are welcome but not required; equivalent professional or lived experience is equally valued

Main Responsibilities/ Key Duties

• Curate reading lists and learning materials: Develop thoughtful, accessible reading lists focused on African and Diaspora history, literature, political thought, and cultural movements. Select texts that reflect diverse geographies, time periods, and perspectives, balancing academic depth with community accessibility.
• Plan and facilitate book club sessions: Organise, schedule, and lead regular book club sessions in both online and in-person formats. Design session structures that support preparation, discussion flow, and inclusive participation. Create a welcoming environment that encourages shared learning rather than hierarchical instruction.
• Lead critical discussion and reflection: Facilitate informed, respectful, and challenging conversations that encourage participants to analyse texts critically, reflect on historical and contemporary relevance, and apply learning to personal, collective, or organisational contexts.
• Participant engagement and learning tracking: Monitor attendance, participation levels, and learning outcomes to assess engagement and identify opportunities for improvement. Adapt facilitation approaches based on participant feedback and group dynamics.
• Coordinate guest contributors: Identify, invite, and coordinate guest speakers, authors, historians, or subject matter experts whose lived experience or expertise enhances discussion and deepens understanding of selected themes.
• Digital collaboration and engagement: Work with digital teams to support virtual sessions, share reading materials, discussion prompts, and supplementary content. Encourage ongoing dialogue through online platforms between sessions.
• Documentation and programme development: Capture key discussion points, insights, and participant feedback. Contribute to reflective summaries and recommendations that inform future reading selections and programme development.
• Link to wider CIC initiatives: Align book club themes with broader CIC educational goals, membership programming, and community initiatives. Support the integration of learning into collective practice, leadership development, and cultural programming.

What This Role Offers You:

• Leadership experience in designing and facilitating an educational programme with social impact.
• Personal growth through engagement with communities, critical reflection, and cultural education.
• Opportunity to shape a flagship learning initiative within a pioneering, values-led CIC.
• The satisfaction of empowering participants to connect with their history, identity, and collective culture.

What This Role Is Not For:

• Individuals seeking purely administrative tasks or content curation without engagement.
• Those unwilling to guide discussions that challenge assumptions and promote accountability.
• People expecting rigid, pre-defined responsibilities—this role requires creativity, facilitation skills, and adaptive problem-solving.

If you are ready to lead learning, inspire critical engagement, and strengthen community knowledge of African and Diaspora history, we want to hear from you. Apply now and become a key driver of transformative cultural education.

A Final Word

Learning is about people, not just books.

If you know that:

• Trust is built through thoughtful facilitation, care, and intellectual honesty
• Respectful handling of stories, histories, and lived experiences is a safeguarding responsibility
• Listening deeply and honouring diverse voices keeps learning communities strong

 …then you understand the heart of leading a book club rooted in African and Diaspora history.

Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you.

What is a Branch Treasurer?

There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each branch has a treasurer overseeing the divisions that, in turn each have a treasurer of their own. This is a key role involving financial planning and financial administration.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best. You will need to attend a number of branch committee meetings each year.

What would you be doing?

• Maintaining and reconciling local bank accounts and recording transactions
• Supporting divisions to manage their local finances.
• Making and recording all authorised payments
• Preparing year end accounts and financial statements including arranging an independent review
• Working with the branch secretary, advise on a local fundraising programme to cover branch running costs.
• Identify and manage the return of any surplus monies from grants as appropriate.
• Providing reports to the branch committee and to SSAFA’s Central Office
• Maintaining accurate records using our on-line finance management system
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Gain experience of holding a responsible role in a well-respected charity
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Reimbursement of out-of-pocket expenses
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – treasurers webinar (with some pre-course learning), and financial management system training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from the branch Chair and the Finance team based as our central office.
• Access to a range of e-learning courses
• Support from the Volunteer Support Manager and the Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of financial administration
• Good written and spoken English.
• Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Willingness to use our on-line banking and on-line finance management system (this is covered in training)
• Reliable attitude: contact volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to gravel to meetings etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

· Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time

· Understanding peoples’ support needs and gathering information to assess their circumstances

· Typing written case reports to apply for financial assistance

· Sign-posting to services providing specialist support, such as mental health or housing support

· Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

· Friendly and approachable

· Great written and verbal communication skills

· Non-judgemental

· Reliable

· Basic IT skills

What's in it for you

· Use your skills, knowledge, and life experience to benefit others

· Be part of a friendly and supportive SSAFA team

· Develop your experience and skills which you can highlight on your CV and in job interviews

· Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Finance Lay Trustee

The Finance Lay Trustee will provide strategic financial and commercial leadership to RCOT, ensuring robust governance, financial sustainability and effective oversight of commercial initiatives. As the lead trustee on financial matters, you’ll guide the Board’s understanding of financial strategy, risk and performance, and act as a key link between the Board and the Audit, Investment and Risk Committee (by sitting as a member and/or Chair of the Committee). Your insight will help shape RCOT’s long-term financial health and its ability to deliver on its mission.

We’re seeking a senior finance professional with board-level experience or significant experience reporting to boards. You will bring deep expertise in financial strategy, as well as experience in one or more of: commercial
operations; regulatory compliance; or not-forprofit organisations. You will be confident in interpreting complex financial information and communicating it clearly to non-finance colleagues, and you will take a collaborative,
values-led approach to inclusive and purpose-led leadership.

To view the role profile please click on this Finance Lay Trustee | RCOT 

To apply, please submit a CV and suitability statement aligned with the role profile with no more than 600 words, via this Finance Lay Trustee | RCOT  by Sunday 15 February 2026.