Social welfare volunteer roles

The friendly Committee of South Harford & Tuckswood Community Association are looking for a new Secretary, if you would be happy to volunteer your time.

We meet once a month at Harford Community Centre on Mondays; usually the third Monday of the month.

The Secretary would prepare meeting agendas and take minutes of the meetings which would need to be processed on MS word.(laptop will be provided)

The Secretary would need to oversee the review cycle of our Centre policies, making sure these are updated as required. They would also need to act as the main point of contact with our HR company.

We have effective systems in place and are looking for an organised individual with good literacy skills to keep these going.

Are you a parent, grandparent or have experience of caring for children?

Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.

Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.

Our aims are:

To increase the confidence and independence of the family by:

Offering support, friendship and practical assistance

Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected

Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.

Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.

Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.

Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.

About Us

The Women & Families Resource Centre (WFRC) is a Wolverhampton-based charity supporting women and families facing challenging circumstances. Through our charity shop, Baby Bank, and community services, we provide essential support and resources to those in need.

Role Overview

We are looking for a reliable and hands-on IT Support (Onsite Volunteer) to ensure all technical equipment and POS (Point of Sale) systems are fully functional and ready for daily operations.

This role is ideal for someone who enjoys practical problem-solving, basic IT setup, and being the go-to person for technical support in a busy charity environment.

Key Responsibilities POS System Setup & Maintenance

• Set up and configure POS systems for daily use
• Ensure systems are logged in and ready before opening
• Troubleshoot issues such as payment errors, crashes, or connectivity problems

Equipment Setup & Management

• Install and maintain computers, laptops, printers, and barcode scanners
• Ensure all devices are properly connected and working efficiently

Internet & Connectivity Support

• Maintain stable internet connection for POS and staff usage
• Troubleshoot WiFi and network issues

Daily Equipment Checks

• Check POS systems, printers, and scanners before operations begin
• Ensure printers are stocked (paper, labels, etc.)
• Report and resolve issues quickly

️ Onsite Technical Support

• Assist staff and volunteers with using systems and equipment
• Provide quick fixes for common technical issues
• Act as the first point of contact for IT-related support

Inventory & Asset Tracking

• Maintain records of all IT equipment and accessories
• Report damaged or missing items

 Workstation Setup

• Set up new stations for staff or volunteers
• Install required tools and ensure systems are ready to use

Troubleshooting & Escalation

• Resolve basic technical issues (restart systems, check connections, etc.)
• Escalate complex problems to management when needed

What We’re Looking For

• Basic IT knowledge (computers, printers, internet setup)
• Problem-solving mindset and hands-on approach
• Ability to work independently and take initiative
• Good communication skills
• Reliable and detail-oriented
• Comfortable supporting others with basic tech use
• Commitment of minimum 12 hours per week onsite

Volunteer Benefits

• Gain practical IT and operations experience
• Develop troubleshooting and technical support skills
• Work in a real charity shop environment
• Opportunity to make a direct impact in the community
• Build confidence in handling systems and equipment

Volunteer Requirements

• Consistent attendance for agreed shifts
• Professional and responsible attitude
• Willingness to support team members
• Follow organisational processes and safeguarding guidelines

Make an Impact

Your role will ensure smooth daily operations by keeping essential systems running—helping us serve families efficiently and without disruption.

Apply now and become the technical backbone of our charity operations.

Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.

Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.

The type of support Perinatal Support Volunteers provide to parents may include:

• An empathetic and non-judgemental listening ear
• Support to prepare for parenthood
• Support to build confidence in parenting skills
• Support to develop a positive relationship with their infant
• Support to establish daily and weekly routines
• Support to take time for self-care
• Support to manage the things that are causing stress
• Support to access relevant services
• Support to access local green spaces
• Support to make connections with other parents

No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.

Volunteers are needed to assist in the sorting and pricing of goods donated to our charity shop. As well as keeping the shop tidy, rotating stock on a regular basis and serving our clients who use the shop.

There are a variety of activities available, and where we can, we will try to tailor the opportunity around you. We are open Monday to Saturday (9am - 5pm) with various times available to volunteer.

About the Role

Helping people in crisis begins at your local charity shop!

Here at the Women & Families Resource Centre, our team is bright and bubbly, and we love meeting people from all walks of life.

We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little shop makes to helping those in crisis.

You will work closely with the Shop Manager, shop staff and volunteers, acting as the first point of contact for the shop in relation to matters of stock generation, stock transfer, collection and disposal.

OPERATIONAL TASKS

Typical tasks may include:

Receiving donations, registering and storing them safely.

Lifting, moving and sorting items according to guidelines.

Identifying items suitable for sale and recycling.

Checking item quality.

Active promotion of the charity and what we do.

Preparing items for distribution to our service users.

Become the Assistant for Recruitment of the Principality of Lys

A Call to Purpose. A Call to Craftsmanship. A Call to Shape the Future.

For twelve years, the Principality of Lys has been quietly building its cultural foundations, refining its identity, and preparing for a new era. In 2027, we step forward — publicly, proudly, and with purpose — to host events, open our doors to the world, and begin the long‑awaited journey toward settling our 2.7 square miles of claimed European land.

To rise into this new chapter, we need builders. We need visionaries. We need those who can see potential in people and help them find their place in history.

This is where you come in.

Join the Heart of Our Growing Nation

Assistant for Recruitment

A volunteer role for those who believe in people, purpose, and possibility.

You will work closely with the Head and Deputy Head of the Volunteer Corps to help shape the lifeblood of our future: our volunteers.

Your mission is simple yet profound — to help find, welcome, and guide the individuals who will build the next era of Lys.

This is not just administration. This is nation‑crafting.

Why This Role Matters

Every great movement begins with a handful of people who dared to step forward. Your work will help us find them.

As Assistant for Recruitment, you will:

• Help identify individuals with passion, creativity, and honour

• Reach out across the world to invite new volunteers

• Shape the first impressions future citizens will have of Lys

• Support the creation of a diverse, international volunteer community

• Help build the foundations of our hybrid and in‑person volunteer programmes

You will be one of the first voices people hear — a guide, a steward, a welcoming presence.

Your efforts will echo far into the future.

What You Will Do

In this role, you will:

• Assist in designing and posting recruitment campaigns

• Help review applications and connect with potential volunteers

• Support interviews, introductions, and onboarding

• Maintain communication with new recruits

• Work with the Volunteer Corps leadership to refine our recruitment strategy

• Promote the values of honour, service, and creativity that define Lys

You will help build the community that will one day stand on our land.

Who You Are

You don’t need experience in HR or recruitment. You need heart, curiosity, and a desire to help people find their place.

You are someone who:

• Enjoys meeting new people

• Has a warm, welcoming presence

• Is organised and reliable

• Believes in service and community

• Wants to be part of something meaningful

• Feels called to help shape a nation from the ground up

If you’ve ever wanted to help build a legacy — one person at a time — this is your moment.

Your Invitation to Step Forward

The Principality of Lys is ready to grow. We have the land. We have the vision. We have the foundations.

Now we seek those who will help bring others into the story.

• Will you help us find the pioneers, the dreamers, the builders of tomorrow?
• Will you take your place in the unfolding history of Lys?

Step Forward as Deputy Head of the Volunteer Corps of the Principality of Lys

A Call to Service. A Call to Imagination. A Call to Build a Legacy.

For twelve years, the Principality of Lys has been quietly shaping its cultural foundations, preparing its identity, and laying the groundwork for a future unlike any other. In 2027, we begin a new era — one of public presence, international engagement, and the first steps toward settling our 2.7 square miles of claimed European land.

To rise into that future, we need leaders. Not just one — but a pair of guiding lights.

And this is where you come in.

Become the Right Hand of the Volunteer Corps

Deputy Head of the Volunteer Corps

A volunteer role for those who feel the pull of purpose.

This is your chance to stand at the heart of a growing nation — not as a politician, but as a guardian of community, creativity, and service.

You will work alongside the Head of the Volunteer Corps to build an international volunteer programme that spans:

• Remote roles

• Hybrid opportunities

• In‑person service on the land of Lys itself

Your leadership will help shape the culture of honour, chivalry, and civic spirit that will define the next era of our Principality.

Why This Role Matters

Every great nation is built not only by its leaders, but by those who stand beside them — the ones who carry the torch, steady the course, and help transform vision into reality.

As Deputy Head, you will be:

• A builder of systems

• A supporter of people

• A champion of creativity

• A steward of community

• A co‑architect of the future of Lys

Your work will help us grow faster, stronger, and with deeper purpose.

You will be part of the team that sows the foundations of a new chapter in our history.

What You Will Do

As Deputy Head of the Volunteer Corps, you will:

• Support the creation and management of the volunteer programme

• Help recruit, train, and guide volunteers across the world

• Assist in designing hybrid and in‑person opportunities

• Strengthen community engagement and volunteer wellbeing

• Uphold the values of honour, service, and creativity

• Step into leadership when needed, ensuring continuity and stability

This is a role for someone who wants to build, not just follow.

Who You Are

You don’t need titles or credentials. You need heart.

You are someone who:

• Believes in service

• Thrives in teamwork

• Enjoys organising and supporting others

• Has a creative spark

• Wants to be part of something meaningful

• Feels called to help shape a nation from the ground up

If you’ve ever wanted to be part of history — not as a spectator, but as a builder — this is your moment.

Your Invitation to Step Forward

The Principality of Lys is ready to grow. We have the land. We have the vision. We have the foundations.

Now we need those who will help bring it all to life.

1. Will you stand with us?
2. Will you help shape the future?
3. Will you take your place in the story of Lys?

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton, dedicated to supporting, empowering, and advocating for women and children. We help women facing crisis or challenging circumstances by encouraging independence, confidence, and self-reliance.

One of our flagship services is the Wolverhampton Baby Bank, which supports families with children aged 0–3 by providing essential items such as nappies, clothing, bedding, toys, and other baby necessities, along with access to community support services.

Role Overview

We are looking for a dedicated and compassionate Baby Bank Manager (Volunteer) to oversee the daily operations of the Baby Bank onsite. This role is central to ensuring smooth service delivery, excellent client support, and effective coordination of staff and volunteers.

You will be the key point of contact for families accessing the Baby Bank and will help ensure all services are delivered efficiently, respectfully, and in line with safeguarding and organisational policies.

Key Responsibilities

• Manage the day-to-day operations of the Baby Bank onsite
• Serve as the main point of contact for families and visitors
• Handle incoming phone calls, emails, and general inquiries professionally
• Conduct initial client intake and gather required information
• Schedule appointments and coordinate service delivery
• Maintain accurate records of clients, referrals, and appointments
• Support and supervise volunteers working within the Baby Bank
• Ensure smooth coordination between staff, volunteers, and partner organisations
• Maintain secure filing systems (digital and physical)
• Monitor stock levels and report supply needs
• Ensure compliance with safeguarding, confidentiality, and data protection policies
• Escalate urgent or sensitive cases to senior management

What We’re Looking For

• Strong communication and interpersonal skills
• Experience in administration, customer service, or office coordination (preferred not essential)
• Ability to manage multiple tasks in a busy environment
• Compassionate, respectful, and client-focused approach
• Confident handling phone and email communications
• Good organisational and time management skills
• Basic IT skills (Microsoft Office, email, spreadsheets)
• Ability to work independently and take initiative
• Commitment of minimum 12 hours per week onsite

Volunteer Requirements

• Must attend onsite shifts consistently
• Complete induction before starting
• Participate in a 6-week review for ongoing placement
• Maintain confidentiality and professionalism at all times
• Follow safeguarding and organisational procedures
• Communicate availability clearly and in advance when possible

What You’ll Gain

• Leadership experience in a real community service environment
• Hands-on experience managing operations in a charity setting
• Opportunity to make a direct impact on families in need
• Development of management, coordination, and communication skills
• Experience working within a structured nonprofit organisation

Make a Difference

As a Baby Bank Manager, you will play a vital role in supporting vulnerable families and ensuring children receive essential care items with dignity and respect.

Apply now to join WFRC and help us strengthen our community support services.

Context:

We are looking for volunteers to join our Ecommerce team, where we take the weirdest and most wonderful items from our shops and sell them online.  Before donated treasures reach our customers we photograph, research and list items, pack them up and dispatch. You can have experience or be ready to learn new skills. Full training will be given, along with cups of tea and fun!

Purpose: To assist staff members in our Ecommerce Team.

Typical roles and activities may include:

Super Sourcer / Sorter

Our shops discover amazing products in their donations and then send them in to Ecommerce. Your job will be to rummage through the boxes to find the treasures to sell online. Got an eye for detail? All the items need checking to ensure they are in a great condition for our customers.

Super Snapper

We’ve got the studio, we’ve got the camera, and we have got some one-of-a-kind products. We now need you to snap the pictures to help us sell them. Our shops send in their items to Ecommerce for us to sell, so you never know what you might be taking a photo of next!

E-Commerce Lister

We need volunteers to help us get our one-of-a-kind products online to find the right buyer. We need you to edit photos and describe items about our products to help them sell. This role includes computer work, which would be brilliant for anyone with an interest or experience in that. If you’re looking to gain new skills, this is a great way to learn.

Packing Pro

Once our items have sold, we need to wrap and box them up to send to our customers. We have all the materials, we just need help keeping on top of the orders. You will help ensure our customers receive their dream items in one piece!

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose
The effective provision of a welcoming client administration service for WFRC.

Main Duties & Responsibilities

1. Reception

To welcome clients and other visitors in person or on the telephone.

To answer the telephone and pass on messages to other WFRC staff and volunteers as well as signpost to other organisations where appropriate.

2. To assist the Office Manager to make reservations for and be the first point of contact for WFRC’s Chat group, events & other activities. To keep a record of all interested clients and send out relevant literature.

3. To assist with the purchasing and control of domestic matters, stationery, kitchen supplies and office equipment as requested by the Office Manager.

4. To assist in general recruitment activities such as writing, placing and updating adverts and undertake administrative duties to support WFRC Services.

5. To take the post to the central post office at the end of each day.

We welcome applicants on Placement, Work experience and Apprenticeships.

Job Type: Apprenticeship

Contract length: 6 months

Benefits:

• Company pension

• Free parking

• On-site parking

Ability to commute/relocate:

• Monmore Green WV1 4LR: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Context
The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.
We offer short term home visits, counselling sessions, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose of Volunteer Role
The Women & Families Resource Centre has always relied on the dedication and skills of volunteers to offer practical & emotional support to women & families. As the charity grows, we require volunteers to participate in fundraising roles to help us generate much-needed income to continue to help the numerous families we support every year. We are increasing our community fundraising goals and this is an exciting time to help us grow.

Task Description
Fundraising volunteers will take part in a variety of activities to raise money for WFRC - some planned at the start of the year, and some arising during the year. Activities may include volunteering at our fundraising sales or car boot sales; helping at our fundraising events; doing bucket collections; helping at corporate fundraising events; or working with the grants team to seek material donations.

Skills and Personal Qualities
- A team player and reliable - Enthusiastic and enjoys engaging with the public - Good communication skills What Fresh Start Can Offer - Experience in organising and taking part in events – and the chance to gain new skills - Support and resources should you wish to organise your own fundraising for WFRC - Travel and out-of-pocket expenses paid, and work references if required.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions. We offer a baby bank, a charity shop & various community support services to help women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys and bedding.

• Support services for new parents, including drop-in groups and befriending for pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The E-Commerce Team Lead is responsible for overseeing the online sales function of the Baby Bank, ensuring that high-quality donated items are identified, prepared, listed, and sold effectively to generate fundraising income.

This role manages E-Commerce Volunteers and ensures that listings are accurate, professional, and aligned with brand standards. The Team Lead also monitors performance, pricing strategy, and workflow efficiency.

Roles and Responsibilities

• Lead and supervise E-Commerce Volunteers

• Oversee the identification of sellable donated items

• Ensure all items listed online meet quality standards

• Approve product descriptions, pricing, and final listings

• Monitor online sales performance and recommend improvements

• Maintain consistency in photography, editing, and branding

• Track inventory allocated for online sale

• Ensure timely uploading and removal of sold items

• Provide regular sales and performance updates to the Baby Bank Manager

• Work with the Operations Manager on process improvements and automation
   

Skills

• Leadership and team coordination

• Strong attention to detail

• Basic sales and pricing strategy knowledge

• Good written communication skills

• Analytical mindset (understanding what sells and why)

• Organization and workflow management

• Problem-solving ability

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton dedicated to empowering women and families facing challenging situations. Through services like our Baby Bank, charity shop, and community support programmes, we help provide essential care, dignity, and stability to those in need.

We are now looking for a committed Volunteer HR Admin Support to help strengthen our recruitment and onboarding processes and ensure we continue delivering consistent, high-quality support to our community.

Role Overview

As a Human Resource Admin, you will support the Operations Manager in managing recruitment and onboarding activities for volunteers and team members. This is a great opportunity to gain hands-on HR and admin experience in a meaningful charity environment.

Key Responsibilities

• Post volunteer and team role advertisements
• Screen applications and shortlist suitable candidates
• Coordinate interview schedules with hiring managers
• Conduct initial screening calls (if assigned)
• Maintain applicant tracking sheets and recruitment records
• Support onboarding of new volunteers (documents, SOPs, system access)
• Follow structured recruitment workflows
• Provide weekly recruitment updates to the Operations Manager

What We’re Looking For

• Strong communication and organisational skills
• Attention to detail and ability to follow structured processes
• Basic experience or interest in HR, admin, or recruitment (preferred but not essential)
• Comfortable using Google Drive, Sheets, and online tools
• Professional, reliable, and confident working independently

Volunteer Benefits

• Valuable experience in HR and recruitment
• Opportunity to support a meaningful cause
• Develop administrative and coordination skills
• Gain experience working in a structured charity environment

Important Volunteer Expectations

• Minimum 12 hours per week commitment
• Consistent attendance for agreed shifts
• Professionalism and confidentiality at all times
• Clear communication about availability
• Team collaboration and safeguarding awareness

Make a Real Impact

Your support will directly help us recruit and onboard volunteers who deliver essential services to women and families in need.

Apply now and become part of a mission-driven team making a real difference in the community.