Social work volunteer roles

Would you like to help end food insecurity and tackle climate change in Greater Manchester, whilst gaining valuable experience and skills? Or perhaps you'd just like to keep busy and active and make new friends, whilst supporting a great cause.

WHAT WE OFFER YOU

Induction, training and support.
Practical experience and transferable skills in food redistribution and warehousing.
A reference (after 2 months with us).
An understanding of warehousing and logistics.
Expenses: Reimbursement of travel costs of up to £5 for public transport, and up to £6 for car drivers. Up to £3 towards lunch, if you have special dietary requirements. (We provide lunch, so will contribute towards the cost of a meal, should you bring your own, only if what we are offering isn't considered suitable; e.g. a diet that's restricted for health, ethics or religion).

ABOUT US

As a sustainability charity, we take donated surplus (over-stocked) food and redistribute it to people in need.
The initiatives we support include food banks, schools, community groups and charities.

Our vital work supports people experiencing extreme hardship and prevents good food going to landfill, where it would contribute to climate warming through greenhouse gas emissions. 

We need help in our warehouse to receive and record supplies, load and unload vans, and prepare orders for delivery.
In return, we offer training and support to help you obtain skills and experience if you are seeking work.
If you're not looking for a job, volunteering with us is rewarding in many other ways; offering an opportunity to make friends, keep physically active and support your community.

This role is vital to FareShare's work, ensuring that the food in our warehouse is sorted, labelled and organised into orders.
It is perfect for someone who is:

a) Looking for a practical activity to keep busy and physically fit.
b) Looking for experience and skills to gain employment in the food industry and warehousing.
c) Wanting to help their community and help tackle global warming.
d) Wanting to make new friends.

Our volunteer roles are available Monday to Friday, for a whole or half day, with shifts between 8:30-am-12:30pm and 12:30-4:30pm. 

Volunteers are typically involved on one day a week.

WHAT WILL I BE DOING?
Receiving, sorting, cataloguing and storing chilled and ambient food and preparing orders for delivery. 
Ensuring food quality and safety by checking ‘use by’ and ‘best before’ dates.
Unpacking deliveries, recording and categorising food.
Assembling food orders.
Maintaining health and safety and hygiene standards. 
Helping with cleaning and other routine tasks.

PERSON SPECIFICATION: You must...
Be reasonably physically fit to carry out tasks, including lifting and loading.
Be reliable and able to commit to an agreed session/day.
Speak English well in order to understand and follow instructions and health and safety rules. 
Have basic literacy and numeracy skills to record details of donated food.
Be able to work to Health and Safety standards.
Be happy to complete tasks independently according to instruction.
Be positive, friendly and enthusiastic about tackling food waste and food insecurity.

LOCATION
We are located in Maynard House, New Smithfield Market, Openshaw, M11 2WJ, which is easily reachable on public transport. We have free-onsite parking and secure storage for bicycles.

​IMPORTANT NOTE:
You must be a UK resident and living within easy commuting distance of our base in order to volunteer with us. This is because our volunteers must be able to reliably commit to regular shifts for our roles.
We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

As a maintenance (handyman) volunteer at SeeAbility, you will support the facility in maintaining a safe, functional, and pleasant environment for people we support and our teams.

This position requires a reliable, skilled, and proactive individual who can carry out general maintenance tasks and assist with small repairs around the property. Your efforts will directly contribute to the well-being of the people we support and ensure that the home remains a comfortable and secure place for all.

 Skills Required 

•   Perform general maintenance and minor repairs to the building and facilities, including but not limited to:  carpentry, painting, decorating and repairing

• Assist with the installation of furniture, fixtures, or equipment, ensuring they meet safety standards.

• Ensure that all tools and materials are properly maintained and stored safely.

• Help identify potential maintenance issues before they become problems.

• Report more complex repairs or safety concerns to the Facility Manager or Maintenance Supervisor.

• Support the care home during renovation or redecoration projects.

• Work collaboratively with other volunteers and staff to ensure the upkeep of the home.

• Would not be asked to carry out and electrical or plumping works

• Adhere to health and safety guidelines, ensuring all tasks are completed with care and in compliance with regulations

Benefits

• Being a maintenance (handyman) volunteer provides a key service by helping to keep our homes in good condition. 
• This is a fantastic opportunity to have a direct impact upon the lives of others
• SeeAbility provides training and this can help you to develop new skills.
• Volunteers can claim travel expenses.

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. In 2024 we  celebrated our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Location: Remote / Hybrid (UK-based)
Type: Freelance / Contract – Flexible hours
Revenue Share: 70% to Solicitor / 30% to Guardian Light Enterprises LTD

About Guardian Light Enterprises LTD

At Guardian Light Enterprises LTD, we are more than a social enterprise — we are a beacon of hope for children, teenagers, and single-parent families facing homelessness, abuse, and hardship.

Our mission is to empower and protect the most vulnerable, giving them the tools, legal support, and guidance they need to build brighter futures. Every session you deliver as a solicitor doesn’t just provide legal advice — it gives someone dignity, hope, and a chance to reclaim their life.

Role Purpose

We are seeking compassionate and dedicated freelance solicitors to provide expert legal guidance to our beneficiaries. This role is flexible, allowing you to use your legal expertise to make a tangible difference in the lives of children, teenagers, and single-parent families who urgently need your support.

You will:

• Offer legal advice on family law, employment rights, housing, or other related areas

• Guide clients through complex legal processes with clarity and empathy

• Provide practical, actionable advice that empowers clients to take control of their lives

• Collaborate with GLF staff and volunteers to ensure clients are supported holistically

Hours & Commitment

• Recommended: 6–12 hours per month at the early stage

• Sessions can be scheduled flexibly to suit your availability and client needs

• Each session revenue split: 70% to you, 30% reinvested into GLF programs

Compensation & Payment

• Paid per session based on agreed client engagement

• Revenue sharing model ensures fair and transparent payment

• Payment schedule: monthly for simplicity, with detailed statements provided

• Additional incentives: high-performing solicitors may be offered Board Member or Advisory Board roles

Skills & Experience

• Qualified solicitor in the UK, practising in relevant areas (family law, housing, employment, or youth-focused law)

• Strong empathy, patience, and communication skills

• Comfortable working remotely and in collaboration with a mission-driven team

• Passion for social justice, children’s rights, and supporting vulnerable communities

Policies & Safeguarding

• DBS check required (Enhanced, £12.50 volunteer rate)

• Commitment to safeguarding children and vulnerable adults

• Adherence to GLF Confidentiality, Data Protection, and Equality policies

Benefits

• Directly impact the lives of vulnerable children, teens, and families

• Flexible working hours to suit your schedule

• Opportunities for professional growth, networking, and community recognition

• Invitation to join our Advisory Board or Board of Directors as the enterprise scales

• Being part of a mission that transforms lives — where every hour you give makes a tangible difference

• Public recognition on GLF communications, website, and reports

Ideal Candidate Profile

You are someone who:

• Believes that legal guidance is a lifeline for those who have nowhere else to turn

• Feels fulfilled by using your expertise to create social impact

• Is proactive, compassionate, and able to work independently

• Wants to be part of a groundbreaking social enterprise at the startup stage

• Values ethical work, transparency, and accountability

• Solicitor must hold - Their own Professional Indemnity Insurance and/or Public Liability Insurance cover

Job Title: HR Administrator
Location: Remote
Department: People & Culture
Reports To: Manager: Hr Administrator

About QuilomboUK

QuilomboUK is a visionary organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we strive to create workplaces where everyone feels valued, respected, and empowered. Join our People & Culture team to drive meaningful change through equitable HR practices and a culture of belonging.

Role Overview

As a Hr Admin, you will be a frontline advocate for fair and inclusive employee relations (ER) practices at QuilomboUK. You’ll manage ER cases, guide managers through complex performance and disciplinary matters, and contribute to building a positive workplace culture through proactive strategies. Your work will ensure HR policies and processes align with our mission, legal standards, and social justice values. This role is ideal for a detail-oriented professional passionate about resolving conflicts equitably and fostering an environment where everyone thrives.

Key Responsibilities

Employee Relations (ER) Case Management

• Handle end-to-end ER cases, including grievances, disciplinaries, absence management, and performance issues, ensuring fairness, transparency, and compliance.

• Advise managers on ER processes, providing coaching on conflict resolution, documentation, and equitable decision-making.

• Document case outcomes meticulously and identify trends to recommend preventative measures.

Investigations & Compliance

• Support complex workplace investigations, gathering evidence, interviewing stakeholders, and drafting reports in collaboration with the Manager: Hr Admin.

• Ensure all ER outcomes comply with UK employment law, organisational policies, and QuilomboUK’s D&I principles.

• Mitigate organisational risk by maintaining accurate records and escalating high-risk issues promptly.

Workplace Culture & Engagement

• Design proactive ER initiatives (e.g., manager training on bias-free feedback, mediation programs) to promote a positive, inclusive culture.

• Partner with the People & Culture team to embed restorative practices and psychological safety in conflict resolution.

• Contribute to engagement surveys and action plans to address systemic employee well-being issues.

Policy Development & Implementation

• Collaborate with the Manager: Hr Admin to design, update, and implement HR policies that reflect QuilomboUK’s values, culture, and legal obligations.

• Communicate policies clearly to employees and managers, ensuring accessibility and understanding across all levels.

• Monitor policy effectiveness and propose adjustments to align with evolving organisational and social justice goals.

D&I Integration

• Apply a D&I lens to all ER processes, ensuring marginalised voices are heard and outcomes address systemic inequities.

• Advocate for inclusive practices in performance management, such as culturally sensitive feedback frameworks.

• Support initiatives that advance QuilomboUK’s external social justice partnerships and internal equity goals.

Qualifications

• Experience: 1 -  2+ years in HR or employee relations, with hands-on experience managing disciplinary, grievance, and performance cases. Exposure to mission-driven or D&I-focused organisations is preferred.

• Skills:

  • Strong knowledge of UK employment law and ER best practices.

  • Ability to navigate sensitive conversations with empathy, discretion, and cultural competence.

  • Excellent written and verbal communication skills for policy drafting and stakeholder guidance.

  • Proficiency in HRIS systems and case management tools.

• Knowledge: Understanding D&I frameworks, restorative justice principles, and trauma-informed HR practices.

• Alignment: Commitment to QuilomboUK’s mission and passion for social justice.

Personal Attributes

• Fair-minded and principled, with a strong ethical compass.

• Collaborative team player who builds trust with employees and leaders alike.

• Proactive problem-solver who balances empathy with organisational needs.

• Resilient under pressure, with the ability to manage multiple priorities calmly.

Why Join QuilomboUK?

• Purpose-Driven Work: Tackle ER challenges through a social justice lens, directly impacting equity in the workplace.

• Growth: Develop expertise in equitable HR practices with mentorship from inclusive leaders.

• Culture: Join a team that values authenticity, courage, and collective growth.

LiberArte

We empower artists to lead arts-driven climate and social justice action for systemic change.

LiberArte is seeking Grant Writing & Funding Systems assistance to help strengthen our fundraising infrastructure and expand access to funding opportunities for artists, cultural workers, and communities.

This role is ideal for someone who enjoys organizing information, writing and editing, building systems, and supporting mission-driven work. Rather than writing grant applications entirely from scratch, you'll help organize existing materials, create boilerplate templates, compile information for proposals, and support the development of strong funding applications.

LiberArte applies for grants to support our own programs and operations while also helping artists and cultural leaders identify and pursue funding opportunities for their creative and community-based projects.

Responsibilities may include:

• Organize existing grant narratives, reports, budgets, and supporting documents
• Create and update grant writing templates and resource libraries
• Compile existing organizational information into grant application drafts
• Research potential funding opportunities and maintain grant tracking systems
• Help track deadlines, submissions, and reporting requirements
• Support the development of grant applications for LiberArte programs and initiatives
• Assist with organizing resources and materials that support artists applying for grants
• Improve internal systems that make fundraising and grant writing more efficient and sustainable

What Success Looks Like:

• A well-organized library of grant templates, narratives, and supporting materials
• Improved grant tracking and deadline management systems
• Stronger, more efficient grant application processes
• Increased organizational capacity to pursue funding opportunities

This is a meaningful opportunity to gain hands-on experience in nonprofit fundraising, arts administration, and grant development while supporting artists and communities working toward social, racial, climate, and cultural justice.

Growth Opportunity: As our funding pipeline grows and systems become established, there may be an opportunity for this volunteer role to transition into a paid position.

Minimum Hours per Week:

4-6 hours per week

Duration:

One-off project

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a eally flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits �� Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Vice-Chairperson (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Responsibilities:

• Support the Chairperson and act in their absence.

• Ensure all board decisions are actioned efficiently.

• Oversee special committees and task forces.

• Assist with performance evaluations of executive staff.

• Provide leadership continuity during transitions.

Requirements:

• Strong leadership and organisational skills.

• Prior experience in management or board governance.

Benefits:

• Executive leadership recognition.

• Key role in succession planning and governance strategy.

• Access to leadership networks and visibility opportunities.

Compensation:
This is an unpaid volunteer position.

The Befriender 'In Home' Volunteer will play an important role by providing companionship to someone we support at our supported living service in Aylesbury, by spending time with them, visiting them in the home and doing activities they enjoy. These might include chatting over shared interests & hobbies, reading books, playing board games or arts & crafts.

Skills Required

•  To be kind, empathetic and friendly

• To have a good sense of humour and love to chat

• To be punctual and reliable

• To be able to deal with information in line with our data protection and confidentiality procedures

Benefits

• This is a fantastic opportunity to have a direct impact upon the lives of others. 
• Befriending is a great way to keep active and meet new people.
• SeeAbility provides training and this can help you to develop new skills & gain valuable work experience
• Volunteers can claim travel expenses.

  About Us 

  Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. 

  We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

  SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Ref: V269 | Communication Partner | Jersey

We’re looking for Communication Partners over the age of 18 years old, based across various locations in Jersey.

You’ll be volunteering: 1 hour visit to a stroke survivor once a week for a period of approx. 6 - 8 weeks. Anytime Monday to Friday, 10am – 4pm

The volunteers could be:

• If you are someone who enjoys conversation, meeting new people and likes to try new things, then this role might be a good one for you. 

• To be an effective communication partner you need great listening skills and be able to support people in an empathetic and non-judgemental way.

• Being a communication partner means you gain practical experience of working with people who have been affected by stroke, an understanding of the effects it has on them, and the challenges they face. 

What the role can offer you personally:

• Communication partners also find it helps them develop new skills with a well-respected charity, which can improve their CV and employability. 

• It offers you a chance to meet new people in your community.

A Disclosure and Barring Service (DBS) check is required for this role.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Job Description

Volunteer Digital Marketing Director (Team Lead)

Job Title

Volunteer Digital Marketing Director (Team Lead)

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Volunteer Digital Marketing Director (Team Lead) will oversee and coordinate the organisation’s digital marketing activities while helping lead a growing team of volunteers focused on audience growth, engagement, and online visibility.

You will play a key role in developing and implementing digital marketing strategies that strengthen the organisation’s online presence, increase community engagement, support campaign growth, and help amplify our mission globally.

This role requires leadership, creativity, organisation, strategic thinking, communication skills, and a passion for advocacy, healing, and purpose-driven storytelling.

About the Role

The Volunteer Digital Marketing Director (Team Lead) will:

• Lead and coordinate digital marketing volunteers and contributors

• Develop and oversee digital marketing campaigns and audience growth strategies

• Support visibility across:

  • social media platforms

  • podcast platforms

  • YouTube

  • email campaigns

  • website content

  • digital outreach initiatives

• Collaborate with SEO, outreach, content, production, and creative teams

• Support branding, messaging, and community engagement strategies

• Help build systems, workflows, and scalable marketing processes

• Monitor campaign performance and audience analytics

• Assist in planning promotional activities, launches, and awareness campaigns

• Encourage collaboration, accountability, and team development within the marketing department

This role is ideal for someone who enjoys combining leadership, creativity, strategy, and social impact through digital media and storytelling.

Main Responsibilities / Key Duties

• Lead and support the digital marketing team

• Develop and implement audience growth strategies

• Coordinate digital campaigns and promotional activities

• Oversee social media and content promotion strategies

• Assist with podcast and YouTube marketing initiatives

• Monitor marketing performance and engagement metrics

• Help improve audience retention and community participation

• Maintain organised systems, schedules, and communication workflows

• Support cross-team collaboration and project coordination

• Contribute ideas for digital innovation and organisational growth

Skills, Experience & Requirements

Essential Skills & Qualities

Leadership & Team Coordination

• Strong leadership and communication skills

• Ability to coordinate and motivate a remote volunteer team

• Organised and proactive approach to teamwork and planning

• Ability to manage multiple projects and deadlines

Marketing & Digital Strategy

• Understanding of digital marketing principles

• Knowledge of audience engagement and online growth strategies

• Creative and strategic thinking abilities

• Understanding of content promotion and branding

Communication & Collaboration

• Strong written and verbal communication skills

• Collaborative and professional working style

• Ability to work effectively across multiple departments

Personal Attributes

• Passionate about advocacy, healing, education, and social impact

• Self-motivated and adaptable

• Calm under pressure and solution-focused

• Mission-driven and community-oriented

• Resilient, creative, and resourceful

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Digital marketing management

• Social media strategy

• SEO and audience growth

• Email marketing campaigns

• Podcast or YouTube promotion

• Team leadership or project coordination

• Media production or journalism

• Community engagement initiatives

• Branding and communications

• Analytics and reporting

• NGO or advocacy-focused campaigns

Experience using tools such as:

• Google Analytics

• Canva

• Mailchimp

• HubSpot

• SEMrush

would be beneficial but not essential.

Lived experience, passion, determination, initiative, and alignment with our mission are equally valued.

What You Will Gain

• Leadership experience within a purpose-driven media organisation

• Opportunity to help shape and grow a digital marketing department

• Hands-on experience managing campaigns, systems, and audience engagement strategies

• Direct involvement in a platform advocating for healing, justice, and truth

• Team leadership and portfolio-building opportunities

• Long-term growth opportunities as the organisation expands globally

• Potential pathway into paid leadership opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, leadership, and influence grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike leadership or team coordination responsibilities

• Are seeking immediate paid employment

• Prefer avoiding strategic planning or collaboration

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on digital marketing strategy, campaign planning, leadership approach, audience engagement, and collaborative workflow management.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

The Marketing department is a cornerstone of our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Marketing, you will lead the integrated Public Relations and Graphic Design teams to create the visual identities, professional portfolios, and public-facing narratives that enable our participants to showcase their talents effectively. By producing high-standard creative work and securing media visibility that documents their professional journey, you directly provide the "proof of impact" required to bridge employment gaps and help career changers and newcomers to the UK overcome discrimination in the job market.

Operations Manager of Department (Marketing)

The Opportunity

This position offers a significant career step-up, providing experience in managing integrated creative operations, brand strategy, and public relations within a social justice framework. In this Operations Manager capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring the visual and narrative identity of our mission is powerful, consistent, and impactful.

Role Purpose

The Operations Manager of Marketing sits between Directors and Managers, turning high-level creative and communication objectives into clear, deliverable department plans. You will own the direction, structure, and delivery control of both the Graphic Design and PR functions to ensure pace, reliability, and professional excellence across all internal and external outputs.

Key Responsibilities

• Integrated Strategic Planning: Turning Director objectives (e.g., PDP marketing packs, QMC branding, podcast promotion) into practical departmental plans with synchronized design and PR timelines.

• Manager Leadership: Coaching Graphic Design and PR Managers to run projects effectively, ensuring 100% work visibility in MeisterTask.

• Brand & Narrative Consistency: Ensuring that visual assets and written communications (press releases, social media, articles) are perfectly aligned with Quilombo UK’s tone and brand standards.

• Assurance & Rework Control: Reducing rework by improving initial brief clarity and ensuring time is built into plans for thorough creative and editorial review.

• Director Reporting: Providing weekly reports on marketing milestones, media engagement, WIP status, and risks, offering clear recommendations for strategic choices.

• Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and professional values.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, Research, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives: Profit Sharing & Commission

• Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.

• Head of Department Share: The Ops Mgr receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the Ops Mgr level working on a specific task.

• Business Development Bonus: If work is brought in by the Ops Mgr (rather than a Quilombo UK director), the Ops Mgr will receive an additional 10% commission on top of their standard share.

• Payment Terms: Commission is paid upon project completion and after payment is received from the client.

Requirements

Essential

• Proven experience in marketing management, graphic design, or public relations.

• A portfolio of illustrations, graphics, and/or PR campaigns (press releases, social media strategy) / CV.

• Familiarity with design software (Adobe Suite, Canva) and PR/Social Media technologies.

• Flexibility and openness to work on a variety of tasks spanning visual and written communication.

• Focused, organised, and able to prioritise and execute tasks independently.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead multiple specialist functions.

• A keen eye for aesthetics, detail, and narrative tone.

• Excellent communication skills.

• Degree in Marketing, Design, Communications, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.

The Wellbeing Officer (Trustee) provides information, guidance and advice to volunteers and service users around topics such as mental health and wellbeing. Additionally, if service users or volunteers have any concerns, the best point of contact is the wellbeing officer.

What do we specifically expect of this role?

● Delivery of a plan to proactively assist officers and volunteers in public-facing roles, with tools and techniques to prevent or reduce any initial harm/trauma from purposeful or accidental harmful interactions - social media, live events, outreach, panel events, etc.

● Providing support for service users by way of triaging and responding to requests that come through to the wellbeing inbox. ● Building and maintaining wellbeing resources for service users and following a data-informed approach as to areas of wellbeing improvement. This includes building relationships with external service providers that can assist in helping members of our community.

How much commitment is required?

We are flexible around your own schedule. However, the following commitments are in place for all member of the Hidayah board:

● To be able to attend all Trustee meetings and to deliver a comprehensive report to the committee each meeting with updates and to completed actions as and when they appear;

● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography);

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives;

● To be part of a communications group to keep up to date with Hidayah developments;

● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms; 1

● To check emails and to respond when needed;

● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah;

● To contribute toward the Annual Report once a year;

If taking on the role, you're expected to be in post until the next AGM. This role is subject to a 6 months probationary period.

What do we expect from a Wellbeing Officer (Trustee)?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

● A self-starter who can volunteer with minimal supervision.

● Exceptional written and verbal communication skills.

● Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah.

● Reliable and regular volunteer.

● A team-player.

Additional:

● Experience of successfully working collaboratively.

● Preferably some experience of mentoring and/or supervision.

● Prior experience of wellbeing provision.

● Must be 18+ and live in the UK

Watford and Three Rivers Refugee Partnership operates in the borough of Watford and Three Rivers district, providing support to refugees and others without status in the UK. The partnership has a full-time caseworker and two part-time support staff in addition to around 80 volunteers. It currently serves around 350 families and individuals.

The charity provides:

· A weekly drop-in session – currently Tuesdays 11:00-13:30 – for existing and new clients to see us

· Casework supporting applications for leave to remain and related issues

· A weekly social hub – concurrent with the drop-in – for any client to join us for company and activities

· Education for our clients, mainly in the English language but including help with literacy and numeracy.

The operations manager will be responsible for the day-to-day management of the charity, reporting to the committee and trustees, ensuring the organisation runs efficiently and resources are used effectively to achieve its mission.  They will provide a line management and mentoring role for the case worker and office administrator. The successful candidate would have had managerial experience, possibly in the charity, education, healthcare or related sectors. The role is a part time one – expected to average 2 days per week, and likely to suit someone retired from employment.

Specific roles for the operations manager are:

· Support of communication within the charity

· Supervision of the weekly (currently Tuesday, 11:00am-1:30pm) welcome desk, drop-in, social hub and casework operation

· Line management of our full-time caseworker and part-time office manager

· Support of elements of casework by allocating other volunteers, logistics etc.

· Making day-to-day decisions within agreed scope, for management of the charity

· Report to the committee (including trustees) at its regular meetings with status of cases and requests for decisions

· Advising the committee in developing the charity, helping work on core mission, vision and strategy.

· Working with our fundraisers to provide required information and guidance where needed.

The successful candidate would have experience in:

· Proven organisational and multitasking skills

· Knowledge and experience of regulatory requirements to ensure compliance (e.g. GDPR etc)

· Ability to build and maintain relationships with internal and external stakeholders

· Management of staff and volunteers

· Working with a volunteer committee and trustees

· Development of a business, charity or equivalent organisation