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The Ocean Regeneration Trust (ORT) is looking for dedicated individuals to join our Board and help shape the future of the Ocean Estate in Stepney. As a legacy successor for the NDC regeneration of the area, we work hand-in-hand with residents and stakeholders to ensure the social, economic, and physical regeneration of our vibrant community.
About the Roles
We are currently recruiting for two types of Board Members:
Independent/Specialist Members: Professionals who do not live on the estate but bring specific expertise to strengthen our governance.
Community Members: Local residents living within the Ocean Regeneration Trust core area who want to represent their neighbours and guide local improvements.
What We Are Looking For
We welcome applications from all backgrounds, particularly those with experience in:
Financial Management & Accounting.
Legal Advice & Governance.
Human Resources & Organisational Management.
Neighbourhood Renewal / Management.
Enterprise & Business Development.
Key Responsibilities
Strategic Oversight: Help deliver ORT’s vision to improve the quality of life for those living and working in Stepney and the Ocean Estate in Tower Hamlets.
Community Impact: Support 10 year objectives i.e. the implementation of NHS/Public Health initiatives such as neighbourhood health and wellbeing, capacity building for the local Voluntary and Community sector, employment and skills and strategic expertise in housing and welfare changes.
Governance: Attend Board meetings (at least 4–5 times per year) and contribute constructively to decision-making.
Time Commitment & Location
Meetings: Held at the Harford Street Multicentre, E1 or online (hybrid)
Duration: Meetings typically last 1–2 hours and preparatory reading.
Remuneration: These are voluntary positions; however, legitimate expenses (such as travel) will be reimbursed
The client requests no contact from agencies or media sales.
The food system is unsustainable and unjust, and it’s damaging the health of a generation. We are a youth activist movement set up to challenge a food system that’s been set up to fool us all. We're looking for a new Chair who shares our passion for empowering youth leadership and transforming our food system
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Could your leadership skills help shape the future of a Hopian? Hopian is a registered charity that provides advice and support for adults and children who have experienced Domestic Violence and Abuse through the provision of refuge accommodation and community support services. We also provide support and access to counselling for people affected by Child Sexual Exploitation.
The Role of Trustee and executive Trustee roles are voluntary positions. A Trustee for the Board is expected to meet the requirements of the board in line with the charities governing documents, governing good practice and legal requirements. We also have a vacancy for a Treasurer should you be interested please visit our Hopian website - recruiter link below for further details.
Trustee Responsibilities :
The Board as a whole is collectively responsible for the success of the charity. A Trustee is a Board Member and has a number of responsibilities in order to ensure robust management of the charity including:
Trustee Duties :
In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.
Tasks:
Person Specification
We are looking for a Trustee who has an understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship. It is expected that a Trustee takes ownership to develop and maintain this understanding and application of duties. In addition to having:
Experience & Knowledge
Time Requirements
To be able to attend scheduled committee meetings each year and read papers for each board meeting. To be available to for consultation, support and guidance on an ad hoc basis. Much of this contact will be via online, telephone or email.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunity: Squirrels Section Volunteer
Location: URC Baker Street, Alvaston
When: Mondays, 1 hour per week, 4.30pm-5.30pm
Do you have an hour to spare on a Monday and a willingness to make a big difference to young children? We’re looking for friendly volunteers to join our Squirrels team and help support our weekly sessions.
About Squirrels
Squirrels is the youngest section of Scouts, designed for children aged 4–6. Sessions are fun, active, and varied… from crafts and games to simple challenges that build confidence, teamwork, and curiosity about the world.
The Role
As a Squirrels Volunteer, you’ll support the session leaders during our weekly one hour meetings. Typical tasks include:
You won’t be expected to plan sessions or lead activities, unless you’d like to! This role is all about support and teamwork.
Who We’re Looking For
You will be a great fit if you:
No previous experience with children is required.
All we ask is a positive attitude and a willingness to learn.
Training & Support
You’ll receive full training provided by Scouts HQ, including:
Training is straightforward, supported, and designed to fit around busy lives.
Why Volunteer?
If you’re curious, kind, and can spare an hour a week, we’d love to hear from you. Helping at Squirrels is hugely rewarding… and the smiles are guaranteed!
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a parent, grandparent or have experience of caring for children?
Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.
Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.
Our aims are:
To increase the confidence and independence of the family by:
Offering support, friendship and practical assistance
Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected
Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.
Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.
Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.
Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.
Home-Start Croydon is a voluntary organisation committed to helping local families through emotional & practical support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.
Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.
The type of support Perinatal Support Volunteers provide to parents may include:
No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.
Home-Start Croydon is a voluntary organisation committed to helping local families through emotional & practical support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
URBAN YOUTH — REMOTE VOLUNTEERS WANTED FOR OUR LAUNCH CREW
Help build a street‑level movement from behind the scenes.
Urban Youth is a brand new start‑up charity bringing street-based youth work, pop-ups, and high‑energy support to young people across London. We’re taking over unused spaces, showing up where teens actually are, and building fast, flexible provision that feels more like a drop than a service.
But before we hit the streets, we need a remote crew — the architects, organisers, creatives, and problem-solvers who can help us get launch‑ready.
If you want to be part of something bold from day one, this is your moment.
Join the Remote Founding Team
These roles are perfect for people who want to contribute from home, around work, study, or life. No long-term commitment, just meaningful, high-impact tasks that help us get Urban Youth off the ground.
We’re looking for:
Admin & Operations Support Help us build the systems, processes, and foundations that keep a start-up charity running smoothly.
Research & Development Volunteers Map youth needs, explore unused spaces, identify partners, and help shape our early strategy.
Digital Creatives Designers, editors, content creators, help us craft the Urban Youth look, feel, and voice.
Communications & Social Media Support Help us build our online presence, write copy, schedule posts, and amplify our mission.
Fundraising & Bid Support Assist with research, drafting, and shaping early funding applications to fuel our launch.
Project & Planning Assistants Work with our leadership team to organise tasks, timelines, and launch milestones.
Why Volunteer Remotely With Urban Youth?
Because you’ll be part of the origin story — the team that existed before the pop-ups, before the street teams, before the noise.
You’ll help create:
The systems that make our street work possible
The brand identity young people will recognise
The strategy that guides our first year
The momentum that turns an idea into a movement
Volunteering with us means:
Flexible, remote tasks
Short-term, high-impact opportunities
Being part of a founding crew
Real influence on how Urban Youth takes shape
A chance to build something meaningful for young people who need it most
If you’ve ever wanted to help build a charity from the ground up — this is your chance.
Urban Youth is gearing up for launch. We need remote volunteers who can bring energy, creativity, and commitment from wherever they are.
Apply now and join the behind‑the‑scenes crew powering our launch.
To empower London’s youth through agile, short-term opportunities that build skills, social capital, and confidence via a radical, volunteer led model
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER COORDINATOR / MANAGER — URBAN YOUTH (HYBRID VOLUNTEER ROLE)
Lead the movement. Shape the culture. Build the crew.
Urban Youth is a brand new start‑up charity bringing street-based youth work, pop-ups, and high-energy support to young people across London. We’re taking over unused spaces, showing up where teens actually are, and building a youth work model that feels more like a street wear fashion drop than a service.
But every movement needs a heartbeat. A culture. A crew. And that’s where you come in.
We’re looking for a Volunteer Coordinator/Manager to lead our recruitment drive, build our volunteer programme from scratch, and shape the spirit of Urban Youth as we prepare for launch.
If you love people, thrive in start-up energy, and want to help build something meaningful from day one, this role is for you.
What You’ll Do
As our Volunteer Coordinator/Manager, you’ll be the architect of our volunteer community — the person who turns enthusiasm into action and strangers into a family.
You’ll:
Lead our volunteer recruitment drive across London and online
Build our volunteer programme, pathways, and onboarding experience
Shape a culture rooted in positivity, belonging, continuous improvement, and team spirit
Support volunteers across street teams, pop-up crews, remote roles, and creative teams
Develop simple, effective systems for communication, scheduling, and support
Help create a volunteer experience that feels energising, empowering, and unforgettable
Work closely with our leadership team to prepare Urban Youth for launch
This is a chance to design the volunteer journey from the ground up — the tone, the vibe, the rituals, the sense of community.
Who You Are
You don’t need years of experience — just the right energy, heart, and drive.
You might be:
A natural people-person who loves building community
Someone who thrives in fast-moving, creative environments
A believer in youth work, inclusion, and giving young people a fair shot
A builder — someone who enjoys shaping systems, culture, and teams
A positive force who lifts others up and brings out their best
Most importantly, you care about creating a volunteer family where everyone feels valued, supported, and part of something bigger.
Why This Role Matters
Urban Youth is about to launch — and volunteers will be the engine behind everything we do.
You’ll be the one who:
Sets the tone for our entire organisation
Builds the team that powers our street work
Creates a culture young people will feel the moment they meet us
Helps transform an idea into a movement
This is a founding role. A legacy role. A chance to help write the first chapter of Urban Youth.
If you want to help build a charity from scratch — and shape a culture rooted in hope, energy, and community — we’d love to hear from you.
Apply now and become the heartbeat of Urban Youth.
To empower London’s youth through agile, short-term opportunities that build skills, social capital, and confidence via a radical, volunteer led model
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your London Marathon Volunteering Experience - Cheer with Scope!
Be part of the electric atmosphere at the world’s most iconic marathon on Sunday 26 April 2026. We’re looking for enthusSoak up the fantastic energy and be a part of the world’s most iconic marathon on Sunday 26th April 2026. Join Scope in cheering on and motivating our incredible team of over 110 runners, who are all fundraising to help create an equal future with disabled people.
About this role
The streets of London will come alive once again on Sunday 26th April for the London Marathon. We can’t wait to get out there and support our amazing runners! And we hope YOU will join us.
Your role will be to help keep our runners going and make them feel super proud of what an amazing thing they’re doing. Clap, yell, cheer - anything that lends our runners the energy they need to go the distance. We’ll have music, banners and flags! By registering to help, you’ll also get a free Scope t-shirt to help you look the part.
“It’s the best day out in London. The energy is amazing, and everyone is there to have a good time and support the runners.” –
Previous Scope volunteer.
When and where
Sunday 26th April 2026
Cheerpoint 1 – Mile 3, Woolwich with the Singing Striders choir:
Cheerpoint 2 – Mile 23, Tower Hill:
You can download the free What3Words app from the App Store or Google Play, and these words tell you the precise location of the cheer point.
Please note that we will be as close to the above locations as possible. Look out for the big Scope banners and flags on the day!
It would be fantastic if you’re able to volunteer for the full shift. But if you can’t, then we’d be super appreciative for any time you are able to give – ideally 2 hours minimum.
Who we’re looking for
We welcome anyone who is friendly and passionate about disability equality! We're looking for volunteers who are enthusiastic, friendly, and ready to be the loudest and proudest cheerers on the course! No experience is necessary. Volunteers must be over 18, or with a responsible adult.
We’d love to welcome disabled people to cheer with us. Equality and inclusion are at the heart of Scope’s mission. We’re deeply committed to creating a diverse and inclusive environment for all volunteers.
Accessibility
Cheerpoint 1
Nearest stations: Woolwich, Woolwich Dockyard and Woolwich Arsenal.
Accessibility:
Cheerpoint 2
Nearest stations: Monument and Tower Hill
Accessibility:
We’re committed to making this an inclusive environment, so will talk to you about your access needs and adjustments before the event.
Skills and experience you can gain
What we can offer you ahead of the day
What we can offer you on the day
Safeguarding
Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk who are either receiving services or volunteering. We expect all trustees, staff, and volunteers to share this commitment. iastic volunteers to help cheer on our incredible team of over 110 Scope runners, all fundraising to help create an equal future for disabled people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Volunteer Urban Ranger
Responsible to: Urban Ranger
Location: Various outdoor spaces across BD3, BD4 and BD5
Hours: Anything from two hours here and there, to two days a week.
Expenses: Travel expenses will be reimbursed for bus tickets, train tickets or car mileage
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At Better Place Bradford, our mission is to identify and oversee improvements to local parks and outdoor spaces with the aim of providing a healthier and happier environment for babies, young children and families. We work across larger parks, pocket parks, community centres, streets and green spaces across BD3, BD4 and BD5.
We are seeking an enthusiastic, passionate, and highly motivated individual, who is looking to gain some practical landscape maintenance experience.
As a Volunteer Urban Ranger, you’ll play a vital role in maintaining the upkeep of our sites, regularly checking that each site is safe, inviting, and free from rubbish — noting any issues that arise.
Duties include: Litter clearance, sweeping sand back into the sand pits, weeding, planting, watering plants, affixing signs, checking in on the Little Free Library boxes, strimming, raking leaves, supporting at event days, promoting responsible use and enjoyment of our sites.
This role is for you if you;
Volunteers must be in the UK already.
The client requests no contact from agencies or media sales.
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Penarth Shop:
Our Penarth shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.
We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between.
Lisa and her team of superstar volunteers will do their best to help you find just the thing and the chance to buy a winning lottery ticket, too.
Considerations:
Age requirement: 16+
Location: 1a Stanwell Road, Penarth CF64 2AB
Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF HR & VOLUNTEERING (REMOTE VOLUNTEER ROLE)
Build the backbone. Shape the culture. Power the movement.
Urban Youth is a start-up fast-moving, street‑level start‑up charity bringing high‑impact, urban-style youth work to London. We don’t sit in offices waiting for young people to come to us — we drop into the heart of the city, transforming unused spaces into hubs of creativity, connection, and opportunity.
But every movement needs structure. Every crew needs a culture. Every launch needs someone who can build the scaffolding behind the scenes.
We’re looking for a Head of HR & Volunteering — a founding volunteer leader who can design our systems, shape our people experience, and build the volunteer-powered engine that makes Urban Youth unstoppable.
Your Mission
You’ll be the architect of Urban Youth’s internal world — the person who builds the infrastructure that allows our street-level work to thrive.
You will:
Design and implement our HR systems, processes, and policies from the ground up
Build a volunteer programme that feels energising, inclusive, and purpose-driven
Lead our volunteer recruitment strategy, working with our Volunteer Coordinator
Shape a culture rooted in positivity, continuous improvement, team spirit, and belonging
Develop onboarding, training, and support pathways for all volunteers
Create simple, effective frameworks that help a start-up charity move fast without losing heart
Work closely with the leadership team to prepare Urban Youth for launch and long-term growth
This is a rare chance to build the foundations of a charity before it takes off.
Who You Are
You don’t need to be a traditional HR professional — though you can be. What matters most is your ability to build systems, nurture people, and create culture.
You might be:
Someone who loves structure, clarity, and good organisation
A natural community-builder who believes in people-first leadership
A champion of positivity, fairness, and continuous improvement
A creative thinker who enjoys designing processes that actually work
Someone excited by the idea of shaping a charity’s DNA from day one
Above all, you believe that people are the heart of everything — and you want to build a place where volunteers feel valued, supported, and part of a family.
Why This Role Matters
Urban Youth is volunteer-powered at its core. The systems you build will shape:
How volunteers join
How they’re supported
How they grow
How they feel
How we deliver high-impact youth work across London
You’ll be setting the tone for an organisation that moves at the speed of the street — bold, agile, and full of heart.
This is a founding leadership role. A legacy role. A chance to build something that will outlast all of us.
If you want to help build a charity’s entire people ecosystem — and shape a culture rooted in hope, energy, and community — we’d love to hear from you.
Apply now and become the backbone of Urban Youth.
To empower London’s youth through agile, short-term opportunities that build skills, social capital, and confidence via a radical, volunteer led model
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tell My Truth and Shame the Devil C.I.C. is a survivor-led organisation building a platform for truth-telling, accountability, and community healing. Our work centres the voices of people who have been ignored, silenced, or left behind by existing systems.
We are developing a podcast and documentary storytelling platform that seeks to give space to real human experiences — particularly stories connected to childhood trauma, survival, resilience, and social neglect.
We are seeking a Volunteer Documentary Videographer to accompany the founder one Saturday per month in and around London to record conversations with members of the public — particularly those who are homeless or facing hardship — who wish to share their stories.
This is not a conventional videography role.
This is ethical storytelling and community witnessing.
About the Role
As Documentary Videographer, you will accompany the founder on monthly field recording days across London to capture authentic, respectful interviews and conversations with people willing to speak about their lived experiences.
These stories will contribute to:
• The organisation’s podcast
• Documentary storytelling projects
• Survivor awareness work
• Educational and advocacy media
Your role is to capture these stories sensitively, respectfully, and responsibly, ensuring participants are treated with dignity and consent.
This is not sensationalist media.
This is truth-telling and human storytelling.
Key Responsibilities
What This Role Requires
Experience or developing competence in:
• Videography
• Documentary filming
• Interview-style filming
• Basic audio capture
Ability to film in public, outdoor environments.
Comfort speaking with people from diverse and vulnerable backgrounds.
Sensitivity when hearing difficult or traumatic stories.
Reliability and commitment to the monthly recording schedule.
Ability to work respectfully in unpredictable real-world environments.
Willingness to follow safeguarding, ethical storytelling, and consent procedures.
Preferred equipment:
Applicants should ideally have access to a small portable filming setup suitable for street interviews, such as:
• Mirrorless camera or equivalent capable of recording high-quality video
• Wireless lavalier microphone system (two microphones preferred)
• Lightweight tripod or stabiliser
• Basic portable lighting (optional)
• Spare batteries and memory cards
Equivalent setups, including high-quality smartphone filming with professional microphones, will also be considered.
Formal qualifications are not required. Equivalent experience or demonstrable ability is acceptable.
What This Role Offers You
A founding role in a mission-driven documentary storytelling project.
Real-world experience filming human stories and social realities.
Opportunities to contribute to:
• Podcast production
• Documentary storytelling
• Social impact media
• National and international travel
• knowledge and understanding about the realities of our societies
Experience working within a survivor-led organisation.
Creative collaboration with writers, editors, and podcast producers.
Credit on published podcast/YouTube and documentary content.
Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.
A chance to help bring unheard voices into public conversation.
What This Role Is Not For
People looking for a quick portfolio project.
Those uncomfortable speaking with vulnerable individuals.
Anyone seeking sensational or exploitative content.
People unwilling to commit to the organisation’s ethical storytelling approach.
Those seeking immediate paid work.
Tell My Truth and Shame the Devil C.I.C. exists to create spaces where people can finally speak the truth about what they have lived through.
The stories we capture will not always be easy to hear — but they are necessary.
If you believe storytelling can be a tool for awareness, dignity, and change — and you want to help document voices that are rarely listened to — this role offers a place to commit your skills to something meaningful.
Join us in helping to record the stories that society too often ignores.
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Abergavenny Shop:
Abergavenny is one of our newer shops, beautifully designed to showcase quirky and unique donations. It also features a famous formalwear and bridal room, offering a unique shopping experience.
Considerations:
Age requirement: 16+
Location: 55 Frogmore Street, Abergavenny NP7 4AR
Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


We are Tŷ Hafan.
We provide comfort, care and support to children with life-shortening conditions and their loved ones.
Too many families in Wales are struggling through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short.
At the moment we only have enough money and resources to support 10% of the families who need us.
Through volunteering, you can help us to reach every family who needs us.
As a Till & Customer Service Volunteer at our Cowbridge shop, you will assist our shop managers by serving and greeting customers and keeping the shop organised.
Our Cowbridge shop is in a prime location in the middle of the town's high street, immediately next to an all too tempting deli and about a two minute walk from the town car park.
The shop boasts a large window in which deputy manager Gemma creates themed and highly creative window for which they shop has won many an award.
Tom and Gemma have been utilising eBay to sell highest quality donations with great success and have recently launched a shop Instagram page (search tyhafancowbridge).
Tom and Gemma are always on the lookout for quirky, rare, vintage and high-value donations, and our jewellery, bric-a-brac and antiques specialists are more than happy to appraise any stock that comes our way. Further to this, books and vinyl also sell very well at Cowbridge.
The shop is open 9am-4:45pm Monday-Sunday and we appreciate any time you can spare.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Considerations:
Age requirement: 18+
Location: 29 High Street, Cowbridge CF71 7AE
Commitment: Ideally, we would be looking for your support for at least 2 hours a week.
Current available shifts: Monday PM, Thursday PM
As a volunteer, you could be involved in various activities, depending on your preferences, skills and experience, these include:
•Providing a warm and friendly welcome to all customers entering the shop;
•Delivering excellent customer service to ensure a pleasant shopping experience;
•Handling cash transactions and operating the till with accuracy;
• Encouraging customers to sign up for Gift Aid, which increases the value of their donations;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We ask that all colleagues and volunteers of Tŷ Hafan behave with high levels of integrity and to represent our values as a core part of their role.
Here's what you can expect from our training:
•Learn about our Big Ambition, our vision and values and how to talk about them;
• A comprehensive training and induction tailored to volunteering in our shops;
• Learn how to assist customers and answer queries;
• Learn how charity shops operate and gain valuable retail knowledge.
The benefits of becoming a Till & Customer Service Volunteer:
• Gain valuable work experience in a retail environment;
• Develop your customer service, teamwork and organisational skills;
• Support a good cause and help your local community;
• Meet new people and make new friends;
• Most importantly - have fun, enjoy yourself and feel good about helping others!
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.

