Student groups coordinator volunteer roles in Belfast

About Us

The New Normal are a growing charity whose mission is to change the way we discuss our grief, mental health and wellbeing in open and honest spaces. We believe that nobody should ever feel isolated, and there is always someone who will relate to your story. “If there’s one, there’s two.”

We run free virtual and in-person peer support meetings for adults facing life’s difficult moments, particularly bereavement. 

The Opportunity

Are you passionate about using social media for good? This is your chance to use your skills to support people through one of life's most difficult experiences.

You'll help us spread our message that nobody should face grief alone, connect people to our free virtual and in-person peer support meetings, and grow an online community built on openness and compassion. You'll receive regular check-ins and guidance from a dedicated Volunteer Coordinator, free safeguarding training, and a reference letter upon completion, all while building real, meaningful experience in the rewarding charity sector.

This role is ideal for students, recent graduates, or career changers looking to build experience in charity communications or digital media.

What You'll Do

• Create social media posts in line with our brand tone: inclusive, warm, and sensitive to the subject of bereavement
• Schedule and post updates about weekly peer support meetings and events
• Help plan simple campaigns or awareness posts around key dates (Mental Health Awareness Week, Grief Awareness Week, World Suicide Prevention Day, etc.)
• Contribute creative ideas to help our mission reach more people online
• Communicate regularly with your coordinator and flag any challenges early

What We're Looking For

• Someone who can commit to the full 6-month term (potential to extend)
• Reliable, communicative, and respectful of sensitive subject matter
• An interest in mental health, bereavement support, or nonprofit communications
• Confidence using social media (Instagram)
• Comfortable working independently with light supervision and taking initiative

What You'll Gain

• Valuable experience in charity communications and social media management
• Free safeguarding, peer support and Suicide First Aid (lite) training worth £500 (a great addition to your CV)
• A reference letter or LinkedIn recommendation upon successful completion
• Regular mentorship, support, and a welcoming volunteer community
• The chance to make a genuine difference for people navigating challenging circumstances

We are committed to building a diverse and inclusive volunteer community and actively welcome applications from people of all backgrounds, particularly those from global majority and gender marginalised groups.

We are looking for three interns to join our team in August

1. Global Citizenship Education Intern (any global location)
2. Schools Fundraising Intern (UK)
3. Online Course Intern (any global location)

About EduSpots

EduSpots was created to show that communities themselves can design, lead and sustain transformative learning. By unlocking the knowledge and creativity already present in communities, the model turns education into a shared civic responsibility rooted in local ownership and collective action.

In 2015, the first Spot was created by the Addae family in Abofour, Ashanti Region of Ghana, in response to a locked privately owned library in a neighbouring community, built on principles of community ownership, local leadership and purposeful collaboration.

Since that point, over 700 local leaders named Catalysts, including students, teachers and community members, have come together to create 50 community-owned learning hubs known as ‘Spots’ – a concept drawn from the Ghanaian idea of a drinking space. Each Spot is unique, shaped by the identity and aspirations of its community, but all are part of a connected online network advancing inclusive, future-ready education through WhatsApp for Learning and the EduSpots App.

Through the Spots, thousands of learners, or Sparks, take part in playful, community-rooted clubs ’ –across early years education, digital skills, STEM, climate action and gender equity themes ’ – that spark curiosity, collaboration and civic action. Many Sparks grow into Catalysts themselves, with one in four new Spots now founded by those who first joined as Catalysts.  From this cycle of change, a movement is emerging across rural Ghana and beyond.

EduSpots has grown through a participatory model in which every Catalyst has a voice in shaping the network’s future. Their ideas and experiences feed into programme design and wider decision-making, with over half of our staff team drawn directly from Catalyst pathways.

As one Catalyst commented in the 2025 independent evaluation: “We’re not just implementing a pre-set model. Our ideas and experiences are actively shaping how EduSpots evolves. It’s truly a collaborative effort.” Find our latest guide book here.

In 2026, the EduSpots team is looking to double its impact by moving from 50 to 100 Spots, reaching an additional 10,000 learners, also widening our reach through its EdTech Innovations as part of the Mastercard Foundation EdTech Fellowship, and the launch EduSpots Unlocked to share aspects of our approach with the wider NGO community.

We are excited by our future. 

About this role

Location: Remote Working (Any Location)

Mode: Voluntary

Hours of work: 8 hours/week, Flexible

Start date: August

1. Role Overview: Global Citizenship Education Intern (any global location)

As an EduCitizens Intern, you will:

• Research Citizenship Education articles, ideas and resources to share on our WhatsApp hub.
• Interview members of the group, writing articles about their work, and wider citizenship education.
• Organising Zoom sessions, ensuring strong attendance from the group.
• Coming up with creative suggestions for building a committed community of citizenship educators.

Reporting to: EduCitizens Coordinator

Personal specification

• A genuine interest in global citizenship education, and community-led education
• Strong communication skills – e.g. written and verbal in English
• Strong IT skills – e.g. ability to use Microsoft Office, Google Drive, social media, etc.
• An ability to work highly independently with minimal support, with the proactivity to reach out to team members when necessary.
• A team player, willing to listen to others and respond to feedback quickly.
• A genuine passion for making a tangible impact on educational opportunity through this role.
• You may likely have a degree in an area relating to education and/or international development or communications.
• A desire to be part of a supportive and passionate education community, with a specific interest in community-led change.
• Be willing to communicate via WhatsApp and use Google Drive

2. Role Overview: Schools Fundraising Intern 

As Schools Fundraising Intern, you will:

• Research schools and universities in the UK, Ghana and globally that may be interested in leading the 'Play for the Planet' campaign.
• Send marketing emails and wider approaches, carefully tailored to the specific school and role.
• Support students across the world devising their Play for the Planet campaigns.
• Input your ideas into the development of our wider fundraising strategy, particularly relating to schools.
• Support the Big Give campaign, with a focus on environmental leadership and education.
• Gain experience of working within an ambitious team to deliver organsiation-wide income generation outcomes.

Reporting to: Educational Partnerships Manager

Personal specification

• Strong communication skills – e.g. written and verbal in English
• A self-starter, with the ability to make direct approaches with confidence and clarity
• Strong IT skills – e.g. ability to use Microsoft Office, Google Drive, social media, etc.
• An ability to work highly independently with minimal support, with the proactivity to reach out to team members when necessary.
• A genuine interest in learning about fundraising, education and international development.
• A team player, willing to listen to others and respond to feedback quickly.
• A genuine passion for making a tangible impact on educational opportunity through this role.
• A desire to be part of a supportive and passionate education community, with a specific interest in community-led change.
• Be willing to communicate via WhatsApp and use Google Drive

3. Role Overview: Online Courses (Global) 

As Online Courses Intern, you will:

• Research schools, universities, NGOs and businesses in the UK, Ghana and globally that may be interested in joining our 6 week online course in Communications, Agency and Power.
• Send marketing emails and wider approaches, carefully tailored to the specific organisation.
• Support the monitoring of discussion boards, in line with safeguarding procedures.
• Supporting administration relating to the online course, such as certification and grading.
• Input your ideas into the development of our wider fundraising and income generation strategy.
• Support the Big Give campaign, with a focus on environmental leadership and education.
• Gain experience of working within an ambitious team to deliver organsiation-wide income generation outcomes.

Reporting to: Educational Partnerships Manager

Personal specification

• Strong communication skills – e.g. written and verbal in English
• A self-starter, with the ability to make direct approaches with confidence and clarity
• Strong IT skills – e.g. ability to use Microsoft Office, Google Drive, social media, etc.
• An ability to work highly independently with minimal support, with the proactivity to reach out to team members when necessary.
• A genuine interest in learning about education, power and international development.
• A team player, willing to listen to others and respond to feedback quickly.
• A genuine passion for making a tangible impact on educational opportunity through this role.
• A desire to be part of a supportive and passionate education community, with a specific interest in community-led change.
• Be willing to communicate via WhatsApp and use Google Drive