Support officer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Operations Assistant (Volunteer Role)
Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week
About the Role
We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.
Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.
Key Responsibilities
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Provide day-to-day operational and administrative support to the CEO and Operations Manager.
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Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.
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Maintain accurate records, systems, and documentation to support efficient workflows.
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Help track budgets, invoices, and expenses in coordination with the Operations Manager.
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Support meeting preparation, including agendas, minutes, and follow-up actions.
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Coordinate logistics for internal and external meetings, events, and travel.
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Liaise with stakeholders, suppliers, and partners in a professional and timely manner.
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Contribute ideas to improve processes and enhance organisational efficiency.
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Provide general administrative support as required across the organisation.
Skills & Qualities We’re Looking For
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Strong organisational skills and attention to detail.
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Excellent written and verbal communication abilities.
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A proactive, can-do attitude with the confidence to work alongside senior leadership.
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Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).
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Ability to prioritise tasks and manage time effectively.
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Flexible and adaptable, with a willingness to take on varied responsibilities.
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Previous experience in operations, administration, or project coordination is desirable but not essential.
What You’ll Gain
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Direct experience working with a CEO and Operations Manager.
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A unique insight into both the strategic and operational running of an organisation.
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Opportunities to develop skills in project coordination, administration, and process improvement.
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Flexibility to fit the role around other commitments.
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Clear potential for the role to develop into a permanent, paid position.
Additional Information
This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.
The Abundant Woman empowers women with support, wellness, and community, fostering resilience and sisterhood for abundant, fulfilling lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
To bring our vision to life, we are looking for a dedicated person to play a vital role in managing and strengthening our relationships with partner organisations (such as university Islamic Societies), with a focus on marketing and growth. You will work closely with external partners to increase the number of students attending Roots workshops through creative and innovative methods.
Key tasks
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Marketing Support - Provide guidance and resources to partners for marketing Roots workshops effectively, including sharing marketing collateral and leading growth initiatives.
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Performance Monitoring - Monitor the marketing efforts of partner organisations, track key performance metrics, and provide feedback and recommendations for improvement.
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Communication Liaison - Serve as the primary point of contact through social media between our organisation and partner organisations, facilitating clear and consistent communication channels.
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Training and Onboarding - Conduct training sessions and onboarding for new partner organisations to familiarise them with our brand guidelines, marketing strategies, and communication protocols.
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Collaboration - Coordinate cross-functional efforts with internal teams, such as marketing, design, and external partnerships, to ensure alignment with partnership goals.
What we’re looking for
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Passion for Islamic education and the development of young Muslims.
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Creative ideas and ability to think outside the box.
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Excellent interpersonal and communication skills.
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Ability to multitask successfully.
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Proficiency in project management and organisational skills.
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Analytical mindset for assessing results and suggesting recommendations.
What we have to offer
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Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
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Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
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Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
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Receive in-house tarbiyah sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our County Representatives (CR) will support our Fundraising Team by being the public face of Combat Stress in their local county, and will help build support from individuals and groups by raising awareness and funds. Income generation is key to our continued success and the support of volunteers enables us to raise more funds to support former servicemen and women, so that when a veteran is having a tough time, we’re there to help tackle the past and to help them take on the future.
Hours:The role is flexible. You can give as much or as little time as you are able. However, we do ask you ideally commit enough time to build meaningful awareness and support on your base.
What are the benefits of volunteering for Combat Stress?
- A full induction to Combat Stress and its work, including training and appropriate materials to support you in the role such as t-shirts, banners and cheer sticks.
- Ongoing support, advice and guidance from the Senior Challenge Officer. • Learn and develop fundraising skills.
- Meet new people and be actively engaged in your local community.
- Helping our fundraisers to feel great and keeping them motivated throughout their challenge.
- Receive reimbursement for out of pocket expenses
- Be part of the UK’s leading Charity for veterans’ mental health.
- Have the reward of knowing you will be making a positive contribution to the lives of UK Veterans and their families.
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues


We’re a not-for-profit landlord who have been having a positive impact on young people’s lives for nearly 100 years, by addressing the shortage of affordable rented housing for those working in London.
We’re the only organisation in London that specifically offers accommodation to working young people, many of whom are key workers, in entry level employment who have no other means of support and are unable to stay within their family networks.
Our current flagship residence, HYELM-Old Street, opened in 2008 and provides 125 young workers who cannot afford to rent or buy properties through the private sector, with contemporary, secure, hassle-free accommodation.
This is an exciting time for us. In response to the considerable and growing demand for high quality affordable accommodation, we are exploring several development opportunities to increase the number of young workers who we are able to house.
The Role of a HYELM Board Member is to:
- Play a key role in helping to shape the direction of our organisation. In the shorter term this will include supporting the review of our future strategy, the delivery of new housing and the implementation of our commitment to put our people at the heart of our business.
- Work collectively, with other Board members, oversee our compliance with relevant regulations; quantify & manage current, new & emerging risks that the organisation faces and regularly review our performance and delivery against our Strategic and business plans.
You will be valued for
- Your entrepreneurial spirit to drive HYELM forward whilst also keeping keen prudent control and avoiding any conflicts of interest.
- Your understanding and/or experience in the small charity/business environment.
- Your commitment to work with our very small team to further evolve our organisation to provide a better living environment to young people and key workers.
Ideally, you would be able to support us in bolstering our Board representation with knowledge and experience of finance and accounting as well as IT and Technology.
You’ll be contributing to a great cause.
- You’ll be able to develop and hone your critical thinking, problem-solving and analytical skills as well as develop and gain additional experience in strategic planning.
- You’ll grow your professional networks.
- You’ll be able to access complimentary training, support and attend industry events, conferences, and seminars. If this is your first trusteeship, we will design a bespoke development package to help support you in your new role.
Skills sought: Charity Finance, accounting, AI/Tech
Commitment: 6 meetings per year (4 in person, at our Old Street scheme)
To apply you should submit a current CV and supporting statement, comprising not more than 2x A4 pages explaining why you are interested in our organisation and the role, and evidencing how you meet the competencies in the role profile.
We provide affordable housing for young people, on low incomes who work in London, fostering a strong sense of community and stability.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bucks Students’ Union is seeking to recruit a new Trustee to join our Board and help support our continued development. As a registered charity with a turnover in excess of £2.5 million and a career staff team of 50, Bucks Students’ Union provides a range of services to our diverse membership of c16,000 students.
Our services include an Advice Centre and Representation Department, a 1,200 capacity social space, a catering operation, a vibrant student newspaper and a wide-ranging programme of sporting, developmental, recreational and volunteering activities.
As part of our Board, you will support the Chief Executive Officer, the elected officers and the wider team in the continued delivery of our high-quality services and assuring the long-term sustainability of the organisation.
We would welcome applicants with a keen understanding of higher education and issues affecting students and a passion for supporting the development of organisations in the third sector as well as a strong alignment with our values. In particular, we would encourage applications from individuals with legal and/or governance experience.
All trustee positions are voluntary (expenses provided) and offer a range of personal development opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About YAUK
Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.
Please note that this is a remote VOLUNTEER role.
We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.
Responsibilities
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As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.
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You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.
Duties
1. Exit Management
- Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
- Maintain accurate records of exits to inform retention and engagement strategies.
- Ensure compliance with organisational policies during volunteer departures.
2. Volunteer Inactivity Management
- Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
- Maintain updated records to track and report volunteer activity trends.
3. Grievance and Conflict Resolution
- Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
- Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
- Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.
4. Policy Execution and Compliance
- Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
- Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
- Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.
5. Volunteer Relations
- Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
- Actively promote inclusivity and diversity in all volunteer-related activities.
6. Compliance and Reporting
- Ensure all volunteer-related activities comply with organisational and legal standards.
- Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.
Requirements
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Excellent writing and communication skills.
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IT literacy with own equipment (laptop and phone)
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Ability to work well in a team.
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Strong attention to detail and organisational skills.
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Ability to prioritise tasks and manage time effectively.
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Passionate for personal development
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Good experience and foundation in employee/volunteer relations
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Right to volunteer in the UK
Benefits
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This is a UK-based, 100% fully remote and flexible role.
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Supportive team and management to enhance your skills and build on your experience.
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Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.
Why Volunteer with Us?
We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.
What You’ll Gain
Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment
We look forward to hearing from you!
As a Trustee, you'll have expertise in HR and want to use your skills to make a real impact, influence positive change, and help us deliver our vision for the future.
You will:
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Contribute to the governance and oversight of the organisation.
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Provide a strategic perspective on HR matters, including workforce planning, policies, and compliance.
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Support the Board in ensuring best practice in people management and organisational development.
What we're looking for:
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Someone who will bring energy, enthusiasm, and commitment to the role, and who will broaden the diversity of thinking on our board
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Proven experience in HR leadership or senior advisory roles.
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Strong understanding of employment law, HR strategy, and organisational culture.
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Experience in improving equity, diversity and inclusion in the workplace
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Commitment to our mission and values, with the ability to work collaboratively.
The role is voluntary, with a commitment of approximately 4-6 hours per month.
Closing date: Monday 2 February 17:00
Interview date: Tuesday 10 February - morning
We’re St Peter’s Hospice, a local charity that provides free adult hospice care for everyone that needs our support.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building a more inclusive, sustainable and resilient economy? Are you looking for a meaningful way to use your finance expertise? ECU is a small, dynamic non-profit working to transform the economy. Join us!
What will you be doing?
In addition to the responsibilities of all board members, the Treasurer will:
- Support the Board to review and monitor ECU’s financial performance and sustainability
- Ensure the Board receives timely, accessible and accurate financial information
- Support the team to develop and maintain robust and proportionate financial policies, processes and risk management systems
What are we looking for?
- Commitment to ECU’s mission and values
- Commitment to the legal duties and responsibilities
- Financial management experience, policies, risk
- Qualifications
- Able to interpret, interrogate and communicate financial information
- Work as part of a diverse team, and devote the time
Desirable - treasurer experience
What difference will you make?
We have an ambitious vision for change, a strong analysis of the opportunities and barriers to progress, and a clear view of our role in building a better economy. Our board is committed, collaborative and inclusive, with a strong understanding of its role and remit, and a culture of open dialogue.
Before you apply
- Your interest in this role and what you could bring to it
- What would you want to learn and gain?
Interview 25 Feb in London (expenses paid)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about empowering communities with life-saving first aid skills? Join St John Ambulance in our mission to ensure every community and young person is first aid confident.
Through your enthusiasm and experience working with young people, help us provide a positive experience for our youth in St John Ambulance across Cumbria & Lancashire.
About the Role Are you passionate about working with children and young people, helping them make a positive impact on themselves and their community?
Are you committed to supporting student volunteers to deliver meaningful community outcomes? Do you enjoy working as part of a team, helping others grow and develop?
Would you like to be part of a dynamic and growing team dedicated to empowering young people and volunteers? If so, the County Youth Lead role could be the perfect opportunity for you to make a difference!
Key Impact and Responsibilities The County Youth Lead is responsible for supporting our youth programme delivery, expanding our youth and student volunteering provision, and delivering opportunities and training for our young people.
More details are available in the role description attached to this advert.
Development and support available We are committed to providing ongoing support and development for the right candidate in this volunteer role, offering opportunities to grow and succeed as a leader.
This role is open to role-sharing. You will be part of a county team, likely also including officer roles to support you, such as for Student Volunteering, Badgers, and Cadets.
The closing date for this vacancy is the 9th February 2026
Are you passionate about empowering communities with life-saving first aid skills?
Join St John Ambulance in our mission to ensure every community and young person is first aid confident. Use your leadership and creativity to raise vital funds and awareness, helping us deliver emergency response and life-saving education across Cumbria & Lancashire
About the Role Do you have the skills, motivation, and leadership to raise the public profile of this goal and grow relationships with both current and potential supporters in Cumbria & Lancashire?
This is a chance to use your talents to raise the vital funds that enable us to deliver emergency first aid and educate communities in how to save lives. At the same time, you’ll support the wider work of the Order of St John. Key Impact and Responsibilities – Fundraising
• Work with the Community Fundraising Manager and County President to develop and deliver a fundraising plan for Cumbria & Lancashire.
• Coach and support our Cumbria & Lancashire volunteer leaders to implement and achieve local fundraising targets, ensuring all activity aligns with our fundraising policy.
• More details are available in the role description attached to this advert. Key Impact and Responsibilities – Priory
• Ensure appropriate local recognition events for our members and supporters, including an annual Organ Donor Award presentation in partnership with NHS Blood and Transplant.
• Support the local St John Fellowship to develop a vibrant ‘Friends of St John’ offer across Cumbria & Lancashire.
• More details are available in the role description attached to this advert.
Development and support available We are committed to providing ongoing support and development for the right candidate in this volunteer role, offering opportunities to grow and succeed as a leader.
This role is open to job-sharing.
If you are passionate about either the Priory or Fundraising side but not both, please still apply and indicate your preference in your application. You will be part of a county team, likely also including officer roles to support you, such as for fundraising, coordinating honours and awards, events, the St John Eye Hospital, and the St John Fellowship etc.
The closing date for this vacancy is the 15th February 2026
Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.
With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.
As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.
We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.
What do you need to become a trustee?
Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:
● Insight into the organisation: considering CASL’s objects and its public benefit strategically
● Challenging constructively: clarifying facts; stimulating thought
● Analysing issues: being objective; evaluating risks; using evidence; planning ahead
● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value
● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture
● Confidence and self-awareness: collaborating with others; treating everyone with respect.
The Board also values specialist skills as assets among its members:
● experience or qualifications in:
‣ business or charity leadership
‣ equity, diversity and inclusion
‣ facilitation
‣ finance and accountancy
‣ human resources
‣ IT, AI or digital media
‣ law or governance
‣ local government
‣ marketing, PR or communications
‣ risk management, or
‣ strategy development
● past experience as a client or service user of this (or a similar) organisation
● a track record of charitable fundraising, or
● being an effective chair.
Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:
● Committed - motivated, dedicated, persevering; plays an active role.
● Responsible - accountable, independent, reliable; accepts collective responsibility.
● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.
● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.
● Confident - independent; contributes constructively and expresses opinions courageously.
● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo
Please see the attached Information Pack for the Trustee Role Description and how to apply.
Also attached is the Trustee Application Pack and Trustee Recruitment Advert
The client requests no contact from agencies or media sales.
Following the rotation and retirement of two of our existing board members, we are looking for new trustees to join us at P3 Charity.
If you know P3, you will know we are a charity with a huge sense of purpose. Every day our teams work alongside people who are having a hard time and help them build a life they can feel proud of. Somewhere to live. Someone to love. Something to do. It is simple and it is powerful and it changes lives.
We want people who feel drawn to that mission. Experienced trustees are very welcome, and so are people looking for their very first board role. What matters most is your curiosity, your commitment to good governance and your belief in people.
The commitment is very manageable and designed so people with busy lives and full-time jobs can take part. We hold five board meetings across the year, one away day, and our four subgroups meet online. You will be joining a warm, values led organisation with a strong executive team and a Board that takes its responsibilities seriously while keeping its feet firmly on the ground.
If you want to contribute to something that has real impact in communities across the country, we would love to hear from you.
How to Apply
To formally apply, please submit a CV and supporting statement that clearly outlines your suitability for the role against the criteria provided in the person specification.
Please include your interest and motivation in applying for this position.
Please note P3 reserve the right to close this advert earlier than the stated closing date.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Taunton Brewhouse is looking for trustees from all backgrounds. Key is sharing our vision for a bold, brilliant cultural venue in Taunton, adding to our existing skills and expedrience and prepared to to play an active role in meeting the challenges ahead.
If you have experience in general management and/or in HR, marketing or fundraising do get in touch. We also seek a lead trustee on finance - please see separate announcement.
As a trustee, you'll share responsibility for:
- agreeing strategy and goals for Taunton Brewhouse
- appointing and setting salaries for senior management
- giving oversight and support to management
- paying attention to financial management
- ensuring due diligence in all regulatory matters including safe-guarding
- ensuring a robust approach to management of risk.
You'll attend Board meeting although much work is carried out in projects or committees. You'll be an ambassador for Taunton Brewhouse and support our wider endeavours through attending press and community events.
There are 5 formal meetings pa held in evenings at Taunton Brewhouse. Other meetings are generally in the day and are organised around the diaries of those involved. We also aim for an annual 'away-day' to enable trustees time to reflect, plan and develop the organisation and themselves.
Please note that exceptional expenses are paid by prior agreement.
We aim to be in touch quickly both those who make a full application and those who prefer an informal initial discussion.
We believe creative and performing arts should be experienced by and accessible to all and our mission is to make this a reality for our community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Ensures Content Reaches Its Full Potential
At Tell My Truth and Shame the Devil C.I.C., we create thousands of pieces of content daily, but content is only effective when it reaches and resonates with communities.The Ambassador Content Enablement Officer ensures that our network of ambassadors knows exactly how to use content effectively, aligning messaging, timing and call-to-actions to maximise impact.This is not a content creation role. It is a teaching, coordination and enablement role critical to turning production into real-world change.
Purpose of the the role:
Train and guide ambassadors on how to use CIC content across platforms. Deliver weekly “what to post” packs with clear instructions. Ensure content is used safely, ethically and effectively. Collect feedback from ambassadors and report trends back to creators and leadership. Monitor adoption and alignment with campaign and CIC priorities. You are the bridge between content and community action.
About the role:
The Volunteer Ambassador Content Enablement Officer plays a crucial role in empowering our community to share, speak and act with clarity and purpose. This role focuses on enabling ambassadors, volunteers and supporters to create and amplify content that aligns with our mission and values. Through this role, you’ll help transform individual voices into collective momentum, ensuring that every ambassador feels equipped to contribute meaningfully and that the organisation’s message is consistently visible, coherent and impactful.
Experience Qualification and Requirements
Essential Technical Competencies:
- Experience in social media, content creation, community engagement or digital communications.
- Experience in Program or campaign management and Training or coaching distributed teams.
- Monitoring and reporting adoption and impact.
- Demonstrated ability to translate ideas, values, or initiatives into clear, engaging content.
- Deliver weekly “what to post” packs with clear instructions.
- Understands how content translates into real-world outcomes.
Desirable / Can Be Developed:
- Experience or confidence with basic graphic design, video or multimedia content tools.
- Ability to interpret social media or content performance data to guide improvements.
- Growing confidence in mentoring volunteers or ambassadors in content creation.
Qualifications:
- Familiar with social media platforms, content tools and analytics.
- Experience working with volunteers, ambassadors or community members to support content creation or advocacy.
- Professional experience and practical skills are highly valued
Main Responsibilities/ Key Duties
- Act as the primary point of contact for ambassadors and volunteers regarding content creation and sharing.
- Provide guidance, tools and resources to enable community members to produce content that aligns with organisational messaging and values.
- Develop templates, guides and resources that make content creation accessible and effective for volunteers.
- Train ambassadors and volunteers on best practices for digital storytelling, social media posting and engagement.
- Review volunteer-generated content to ensure it reflects organisational values, tone and messaging standards.
- Monitor the impact of volunteer content and identify opportunities to amplify strong messages.
- Share insights with the Social media Director to inform strategy and future initiatives.
- Track volunteer engagement, content production and impact metrics where appropriate.
- Serve as a role model for authentic, values-aligned communication.
- Ensure all volunteer content and interactions uphold the organisation’s integrity and mission.
Safeguarding & Ethics Responsibility:
All content and ambassador guidance must align with:
- Trauma-informed principles.
- CIC safeguarding and ethical policies.
- Privacy and consent standards.
- You ensure ambassadors use content responsibly and safely.
What You Gain:
- Founding experience in community enablement at scale.
- Leadership and coordination skills in social media and volunteer management.
- Influence over the CIC’s outreach and impact.
- Priority consideration for future paid roles.
- Direct contribution to community trust, safety, and mobilisation.
- This role builds strategic facilitation, operational leadership and training expertise.
What This Role Is Not For:
This role is not suitable if you:
- Want to create content instead of enabling it.
- Avoid communication or teaching responsibilities.
- Prefer low-commitment volunteer work.
- Seek immediate paid employment.
- Are uncomfortable working with sensitive or trauma-informed content
Important to Be Clear:
- This is a volunteer role during the build phase.
- It carries real responsibility for amplifying CIC impact.
- Paid roles will emerge as funding and sustainability allow.
Next Steps
Shortlisted applicants will be invited to
- A values-led conversation.
- A practical discussion about ambassador enablement, workflows and feedback systems.
- If you believe that great content is only as powerful as its use and that teaching and enabling others is a critical part of change, this role is for you.
A Final Word
Building bridges, not just content. Turning inspiration into action
If you know that: Every voice matters, every story counts. Impact matters more than reach.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Trustees of NCEPOD are empowered to manage the business of the charity/company and to oversee and approve the strategy of the Enquiry. They also have a duty to scrutinise the financial affairs of the organisation and to act as its directors. In addition, they are responsible for appointing the members of the company, that is the members of the Steering Group, the Chief Executive and the Lead Clinical Co-ordinator.
The objects of the company that they have to manage are broadly defined as being to improve standards of healthcare for the benefit of the public.
The purpose of NCEPOD is to improve standards of healthcare for the benefit of the public by undertaking confidential reviews into patient care. Since 1988 the organisation has published over 50 reports which have resulted in significant, positive changes across all aspects of healthcare.
As a registered charity and company limited by guarantee NCEPOD has a board of Trustees to oversee the governance of the organisation.
An exciting opportunity has arisen to appoint new Trustees.
Applications are invited from anyone with an interest in NCEPOD; however, applications would be particularly welcome from those with a background in one of the following:
§ Law
§ Finance
§ Fundraising
The appointed Trustees will work with the existing Board to advise the Chief Executive on ways to develop the organisation whilst maximising the financial income to the charity.
To apply for this post please apply through Charity Job or contact Marisa Mason, Chief Executive of NCEPOD with a CV and covering letter, highlighting your experience and reasons why you would like to join the board of Trustees.
The client requests no contact from agencies or media sales.