Support work volunteer roles

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Prospective volunteers will be expected to undertake the full training package for a Community Volunteer, enabling them to support the Community message. This role carries a minimum commitment of 24 hours per year. Volunteers are encouraged to keep their skills and knowledge current by attending regular network training sessions, which take place weekly on Wednesday evenings.

We will be running a number of information events locally and these are:

• Date, times and location to be advised

If you are successful you will need to undertake induction & training for role at these dates: Welcome Event (Induction) - Date, times and location to be advised. 

Training for role - Date, times and location to be advised. 

Closing date for these opportunities is: 30/06/2026

To apply for this opportunity please follow the link below:

We’re looking for trustees

We’re looking to recruit dynamic, committed and motivated people with professional skills and experience who are as passionate as we are about empowering individuals to work through and beyond their experience of sexual abuse.

Specific qualifications are not necessarily required and we welcome applicants with lived experience. A genuine interest in learning about our charity and our services within the local community is essential.

These trustees will help to form a new board dedicated to supporting the charity and contributing to the effective and quality governance of Trust House. You will play an active role in developing the strategic direction of the charity and provide guidance to ensure the charity continues to support anyone affected by rape or sexual abuse in the Thames Valley area.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Together Drug and Alcohol Service is the commissioned community drug and alcohol provision for Devon. It provides a range of support, interventions and treatments for those wanting to make positive changes to their drug and/or alcohol use, as well raising awareness and supporting family members.

We have a dedicated Criminal Justice Team that helps people who have become involved in the criminal justice system and who wish to make changes to their drug and/or alcohol use. This involves writing reports to the Court in line with community sentencing, liaising with Probation in order to facilitate Court Orders relating to drug and/or alcohol use and supporting those released from prison as they transition back to community living.

Role overview:

We are looking for a volunteer to meet people on the day they are released from prison, who can support these individuals to attend initial appointments across organisations in the community.

This role would be well suited to someone looking to gain experience working within the criminal justice system and who is willing to develop understanding of the challenges the early days of living back in the community can bring.
Individuals with lived experience are also strongly encouraged.

Volunteers would need to be available from 8am on the day(s) they volunteer, to meet clients in the reception lounge of HMP Exeter // HMP Channing’s Wood.

Tasks may include:

• • Supporting people to attend appointments with probation, allocated police officers or Together Drug and Alcohol Services.
  • Providing a supportive, non-judgemental and listening ear.
  • Co-facilitating group support sessions, including SMART Recovery meetings (training provided)
  • Signposting to other activities / support the service user to work alongside other organisations e.g. GP or additional mental health support services.

All volunteers are asked to adhere to organisational policies including safeguarding, information governance and health and safety.

We would love you to bring to this role:

• • A confident and friendly approach
  • A willingness to learn
  • Ability to problem solve
  • Awareness of the challenges / barriers faced by people entering / at risk of entering the criminal justice system

Skills we would like you to bring to the role:

• • Confident IT skills – aside from any IT skills required for the role, some of our mandatory training is done online through eLearning modules
  • Professional, honest and committed
  • Non-judgmental towards people with lived experience of criminal justice, drugs/alcohol addiction and recovery, mental health or other associated issues
  • Good time keeping
  • Able to work as part of a team, on own initiative and to instruction
  • A driving licence and own transport would be an advantage but is not essential
  • An understanding of Waythrough – information is available on our website, and you can call a specific project to make enquiries.
  • A genuine interest in being part of the mission, vision and promise of Waythrough

Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Attendance minimum once a month

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We will be running a number of information events locally and these are:  date, time and location to be advised,

Interviews: - Date, time and location to be advised

If you are successful you will need to undertake induction & training for role at these dates: Welcome Event (Induction) - date, times, and location to be advised. Training for role: - date, times, and location to be advised

Closing date for these opportunities is: 31/12/2026

To apply for this opportunity please follow the link below:

Volunteer with the MS Society Help Hub

Do you want to make a real difference to people affected by MS? 

Our MS Help Hub is a national service that supports around 20,000 enquiries every year, providing trusted information and emotional support to people living with MS, their families, friends and carers. 

We’re looking for compassionate and supportive volunteers to join our national team and help ensure no one has to face MS alone.

As a home based MS Help Hub Volunteer, you’ll provide emotional support and practical information through telephone conversations. You’ll help people access services, resources and support in a welcoming, non-judgemental environment.

You don’t need to have all the answers. Full training, ongoing support and guidance from staff, other volunteers and specialists will be provided throughout your volunteering journey. (Information on training dates can be found below) 

Join our passionate volunteer community and help make sure no one has to face MS alone.

Time commitment

This flexible, home-based role involves an agreed commitment of three volunteering hours each week, plus attendance at monthly team meetings.

Preferred cover times are Monday to Friday between 11am and 1pm, although all availability will be considered. The Help Hub operates Monday to Friday, 9am–5pm.

Training 

Training will consist of online modules, each taking between 30-90 minutes which will be delivered on Tuesdays and Thursdays, am and pm, every week during July and August. You must be able to commit to these training times. Please see the longer advertisement on information on how to contact us with questions around training 

What you’ll be doing

• Offering emotional support and information in a non-judgemental and non-directive way 

• Using active listening skills to support a range of conversations 

• Signposting people affected by MS to relevant services and support 

• Developing awareness of social and medical issues affecting people with MS, including statutory services and welfare benefits 

• Recording enquiry information in line with our Data Protection Policy 

• Escalating safeguarding concerns and referring complex enquiries when needed 

• Attending monthly team meetings and training sessions 

• Keeping up to date with MS news and our work across the UK 

What we’re looking for

We’d love to hear from people who are:

• Empathetic, supportive and non-judgemental 

• Comfortable communicating with a wide range of people 

• Willing to learn and develop new skills 

• Able to maintain confidentiality and professional boundaries 

• Comfortable using digital systems and online resources 

• Able to work as part of a team and ask for support when needed 

Training and support

You’ll receive:

• A full induction and Help Hub training 

• Ongoing support from staff and fellow volunteers 

• Access to learning and development opportunities 

• Quarterly access to external supervision 

• A Volunteer Welcome Pack 

Mandatory training includes:

• Data Protection 

• Safeguarding 

• Shape of Contact 

• Role-specific Help Hub training 

What you’ll gain

• The opportunity to make a real difference to people affected by MS 

• Experience supporting people through meaningful conversations 

• Increased confidence and communication skills 

• Knowledge of MS and related support services 

• Experience working as part of a supportive national team 

• Opportunities to influence and contribute to our work 

• Reimbursement of agreed expenses related to your role 

Brightview Farm – Trustee Opportunity

Help shape a charity that actually changes lives, not just policies.

Brightview Farm isn’t a typical education charity. It’s a place where young people with Special Educational Needs find safety, purpose and a way back into themselves through animals, land, meaningful work, and steady adult relationships.

We’re growing — in impact, ambition and responsibility — and we’re looking for new Trustees who want to use their expertise where it genuinely matters.

Why Join Us?

As a Trustee, you’ll play a key role in guiding a charity that blends education, care and nature-based practice to help young people build confidence, skills and independence. You’ll be joining a Board that believes in doing things properly: thoughtful governance, trauma-informed practice, and a deeply human approach to learning.

You’ll help us:

• Set a clear, values-driven strategic direction
• Support a passionate CEO and a team working at the sharp end of SEN provision
• Strengthen and expand our high-quality Alternative Provision offer
• Ensure the environment remains safe, nurturing, and genuinely transformative
• Bring your insight, curiosity, judgement and lived experience into conversations that shape the future of the farm and the young people we serve

Who We’d Love to Have Around the Table

You don’t need to be an expert in everything — nobody is. But experience in any of the following would be a real asset:

• SEN, education, youth work or social care
• Mental health, behaviour support, occupational therapy
• Horticulture, farming, land management or animal care
• Safeguarding, charity governance, fundraising, finance or communications

What Matters Most

• A grounded commitment to inclusion and person-centred practice
• An understanding — or willingness to learn — about the realities faced by young people with SEN and their families
• Integrity, humility, and good judgement
• The ability to both challenge and support in equal measure
• A belief that diverse voices make better decisions

If you want your time and expertise to directly support young people who deserve better than the system often gives them, we’d love to talk. We are ideally looking for someone in Essex/Herts who would be able to visit our site and meet other trustees/staff face to face on occasion

Get in touch for an informal conversation. We are currently based near Great Dunmow Essex.

Are you passionate about standing alongside women who have been pushed to the margins and confident you can help bring in the funding that keeps that work alive?

Women on the Frontline Ministries (WOFM) is a registered charity supporting women who have experienced domestic abuse, sexual exploitation through street-based prostitution, trafficking and other vulnerabilities. We offer outreach, a weekly drop-in, casework and relationship-based support to women who are too often neglected and stigmatised. We are looking for an experienced, motivated volunteer fundraiser to help us grow our income, raise awareness of the women we serve, and make sure this work can continue.

About us

WOFM exists to bring dignity, safety and hope to vulnerable and exploited women in East London. Our work is practical and relational: meeting women where they are, building trust over time, and walking with them towards a more stable future. We are a small, dynamic team making a real and lasting difference and our reach depends on the generosity of those who fund it.

The role

As our Volunteer Fundraiser, you will help shape and deliver our fundraising strategy and turn it into real income. You will be a key part of securing the resources that sustain and grow our frontline support for women. This is a hands-on role for someone who enjoys both planning and doing — and who wants their skills to count for something that matters.

What you'll do

• Help develop and deliver WOFM’s fundraising strategy and annual income goals.

• Research and identify funding opportunities — grants, trusts, foundations, corporate partners and community giving.

• Support the writing and submission of compelling funding applications and proposals.

• Help plan and run fundraising initiatives, appeals and awareness campaigns.

• Build and nurture relationships with donors, supporters and local partners.

• Help raise the profile of WOFM and the plight of the women we serve.

• Work closely with the Board and team to track progress and report on results.

What we're looking for

• Experience in fundraising, bid writing, income generation or a closely related field.

• A genuine passion for our cause and the women at the heart of our work.

• Strong written and relationship-building skills, with the confidence to make the ask.

• A strategic mindset paired with the drive to follow through and get things done.

• Self-motivated, organised and able to work both independently and as part of a team.

• An understanding of, or willingness to work within, a values-led charitable setting.

What you'll gain

• The chance to use your skills for a cause that genuinely changes lives.

• A meaningful role with real influence over the future of our work.

• The support of a warm, committed team who care deeply about what they do.

• Experience and connections within the charity and fundraising sector.

Practical details

• Type: Voluntary, unpaid with reasonable agreed expenses reimbursed.

• Time commitment: Flexible, approximately 4-8 ours per month, by arrangement.

• Location: Remote, with some involvement in East London by agreement.

If you would like to use your fundraising experience to help marginalised women find dignity, safety and hope, we would love to hear from you.

We are looking for a Volunteer Copywriter / Script Editor to support our Podcast Production Team.

You will help turn podcast discussions into clear, engaging scripts and written content that supports storytelling and episode structure.

Key Responsibilities

• Write and edit podcast scripts
• Prepare episode summaries and show notes
• Support development of host questions and episode structure
• Ensure clarity, tone, and consistency in written content
• Edit transcripts for readability when needed
• Support written content for podcast promotion

Who We're Looking For

Essential

• Strong writing and editing skills
• Excellent written English
• Ability to structure and summarise conversations
• Attention to detail
• Comfortable working with sensitive topics

Bonus Skills

• Experience in copywriting, journalism, or media writing
• Experience writing podcast scripts or show notes
• Interest in storytelling, media, or social impact work

Formal qualifications are not required — writing samples or portfolio work are welcome.

Why Join Us

• Gain experience in podcast writing and editorial work
• Build your portfolio in media and storytelling
• Work with a mission-driven creative team
• Contribute to a meaningful social impact project
• Priority consideration for future paid roles

Cancer support charity The Mulberry Centre, is looking for new volunteers with flexible availability to help us set up and run out stall at a variety of fun community fundraising & enagement events, mainly in West London - Hounslow, Richmond & Ealing area. Come and sell rafle tickets, inspire donations, hold a collection bucket, give out leaflets and engage with the public at our own events and at fetes, fairs and stadium days.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• planning fundraising events and activities like cake sales, quiz nights and barn dances
• providing the treasurer with information on funds raised from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Trustee (People and Human Resources)

The charity Citizens Advice Lewisham (CAL) is a member of the national Citizens Advice (CitA) organisation. We deliver free, impartial and confidential advice to those who live, work or study in the London borough of Lewisham.

We are a highly engaged board who are passionate about ensuring our charity makes a big difference to Lewisham residents, especially to the most vulnerable people. We work in a collegiate way, respecting the diverse viewpoints board members bring to the table and hold ourselves to high professional standards.

Role focus for this appointment

This role is aimed at candidates with senior human resources and people leadership experience. We are particularly interested in individuals who can bring strategic insight into workforce planning, employee and volunteer engagement, people policy, organisational culture, inclusion, safeguarding and people-related risk.
 

What will you do?

• complete an induction for your role

• maintain an awareness of how the local Citizens Advice is operating

• read papers for board meetings and attend 4 meetings per year 

• depending on your skills and experience, work on specific projects with other trustees or staff within the local Citizens Advice and the Citizens Advice network, including people-related projects, to further strategic objectives

• Provide thought leadership in areas agreed with the Chair, particularly people strategy, human resources, workforce planning, volunteer engagement, equality, diversity and inclusion, staff wellbeing and organisational culture.

• Act as a senior people and human resources voice on the Board, offering strategic challenge and support on governance, risk, safeguarding, organisational effectiveness and employment practice.

• Take an active part in discussions during board meetings and work with other trustees to: 

• Contribute to setting policy and strategy direction, set targets and evaluate the performance of the local Citizens Advice within the quality assurance frameworks set by the network

• ensure that the people related policies, strategies and processes work effectively  for recruitment, retention, development, wellbeing and turnover of staff and volunteers

What’s in it for you?

• use your human resources and people leadership experience to make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community

• meet people and build relationships with trustees, staff and other volunteers

• build on your governance, leadership, strategy and people-related knowledge and skills in a high performing and sector lead charity

• increase your employability

And we’ll reimburse expenses too.

What do you need to have?

You don’t need specific qualifications but you’ll need to:

• understand and accept the responsibilities and liabilities as a trustee

• be non-judgmental and respect views, values and cultures that are different to your own

• have good listening, verbal and written communication skills

• be able to exercise good independent judgement

• have good numeracy skills to understand accounts with the support of the treasurer

• Senior human resources or people leadership experience, ideally in a charity, public sector, not-for-profit or values-led organisation.

• A strong grasp of charity governance, people-related risk management, employment practice and strategic planning.

• Confidence reading management information and contributing to Board-level discussions on workforce, culture, safeguarding, wellbeing and people-related risk.

• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

• be willing to undertake annual mandatory training in your role

How much time do you need to give?

Trustee boards usually meet in the evenings to accommodate the needs of trustees, and you’ll likely need to give a few hours a month to read papers and support the board. Additional time may be required for committee work or specific projects. You may need to attend other meetings if you’re involved in specific projects, or meet with volunteers and staff occasionally within the local Citizens Advice. We can be flexible about the time spent, so come and talk to us.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from ethnic minority communities.

If you are interested in becoming a trustee and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.