4 Support workers and relief support workers volunteer roles

Purpose of the Role:

To support the delivery of engaging and inclusive academic sessions for newly arrived migrant girls aged 11 19 at the Baytree Centre as part of the Arrive and Thrive programme. The role involves assisting teachers in creating a positive and supportive learning environment, helping students with subjects such as ESOL (English for Speakers of Other Languages) and Maths, and providing one-to-one support to those needing extra assistance. By offering guidance, encouragement, and structured support, the volunteer will contribute to the girls’ confidence, academic progress, and integration into formal education.

Main Responsibilities:

- Collaborate with teachers in delivering ESOL and Maths lessons.

- Provide one-to-one support to students, helping them overcome learning challenges and participate actively in lessons.

- Foster a positive and inclusive classroom environment where all students feel supported and able to contribute.

- Encourage students’ academic progress while promoting motivation and engagement.

Skills and Qualities Required:

- Strong academic background, ideally with GCSE or degree-level education in Maths and/or English, enabling competent academic support.

- Excellent communication and interpersonal skills to work effectively with students from diverse backgrounds and language levels.

- Patience and empathy to support students with varying learning paces and needs. - Enthusiasm for creating a supportive and engaging learning experience.

- Ability to work collaboratively with teachers and other volunteers.

- Adhere to Baytree Centre policies and safeguarding procedures.

Commitment:

- One session per week for at least two terms.

- Please refer to the Arrive and Thrive timetable for exact session times.

Benefits:

- Gain experience supporting academic learning for students from diverse backgrounds.

- Develop skills in ESOL support, Maths tutoring, and inclusive education.

- Contribute directly to the educational progress and integration of newly arrived young people. - Be part of a supportive and welcoming volunteer community. 

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Purpose of the Role:

To support the delivery of engaging and age-appropriate wellbeing and enrichment activities for newly arrived migrant girls aged 11–19 at the Baytree Centre. These activities form part of the Arrive and Thrive programme and may include cookery, wellbeing/fitness sessions, and creative workshops. The role helps girls to build confidence, develop personal and social skills, and form positive relationships while waiting for a place in formal education. By offering encouragement, guidance, and a welcoming environment, the volunteer will help participants integrate, express themselves, and explore new interests.

Main Responsibilities:

- Assist in planning and delivering enrichment sessions (e.g., cookery, wellbeing/fitness) for girls. - Create engaging activities that encourage creativity, learning, and personal development.

- Foster a supportive and inclusive environment where girls feel comfortable expressing themselves, trying new skills, and building confidence.

- Support positive relationship building and teamwork among participants.

- Assist with administrative tasks such as recording attendance, activity planning, and organising materials for sessions.

- Adhere to Baytree Centre policies and safeguarding procedures.

Skills and Qualities Required:

- Patience, empathy, and understanding when working with girls from different cultural backgrounds, ages, and abilities.

- Creativity and enthusiasm for developing and delivering engaging activities that capture the girls’ interests. - Reliability and commitment to attend scheduled sessions consistently.

- Ability to work as part of a team and follow instructions from facilitators or staff.

Commitment:

- One session per week for at least one term (usually 10–12 weeks).

- Please refer to the Arrive and Thrive timetable for exact session times.

- Meeting location: The Baytree Centre.

Benefits:

- Gain experience in delivering creative and wellbeing-focused enrichment activities.

- Develop skills in youth engagement, activity facilitation, and cross-cultural communication.

- Contribute to the confidence, wellbeing, and personal growth of newly arrived young people.

- Be part of a supportive and welcoming volunteer community.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities will include:

• Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
• Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
• Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
• Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
• Contribute to the overall Bid strategy alongside other stakeholders.
• Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
• Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
• There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
• Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.

What are we looking for?

Education, Skills and Experience: Requirements

Essential:

• At least three years of experience in successfully leading teams within a bid environment.
• Proven track record of improvement and achievement - processes and people
• Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
• Ability to write strong proposals and experience as an estimator
• Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
• Ability to persuade and influence others
• Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
• Ability to work to deadlines
• Strong business/commercial acumen
• Keen attention to detail
• Commercially sound judgement
• Strong negotiation skills.
• Strong financial skills

Desirable:

• Leadership qualification (CMI or ILM)
• Experience with an integrated project management / ERP system (Enterprise Resource Planning)
• Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
• MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free.  You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.