Supporter care volunteer roles

Trustee Opportunities at Suffolk County Football Association

Do you want to help create positive change through football? By joining Suffolk FA as a Trustee, you can play an important role in shaping the future of grassroots football in the county and supporting an organisation that makes a real and lasting difference to people’s lives.

We are looking for people who share our values and are motivated by our mission. You do not need to have been a trustee before. We are particularly interested in hearing from individuals who can bring skills or experience in Digital Engagement and Communications and/or Risk Management, but above all we value curiosity, commitment, and a willingness to learn.

This is an opportunity to join a forward‑thinking, community‑focused charity and contribute your perspective, skills, and lived experience to help football be more accessible, inclusive, and welcoming for everyone.

If you are enthusiastic about making a positive impact, bringing fresh ideas, and helping shape a more inclusive game, we would love to hear from you.

Who is the Suffolk County Football Association?

Suffolk FA is the governing body for football in Suffolk and is part of the affiliated County network for the Football Association. Suffolk FA is also a registered charity with a role and remit to promote, develop and support participation, promote the game and support the health and wellbeing of the people of Suffolk.

Our purpose is to inspire positive change through football by driving the local game to unite communities. We tackle inequalities and improve the health and wellbeing of people across Suffolk. We work with 330 clubs representing players of all ages, backgrounds, and abilities.

What matters to Suffolk County Football Association?

Our vision? ‘A Thriving Local Game’, and we work across our whole football community and other partners to make this happen. Equality, diversity and inclusion is at the heart of what we do and this is underpinned by strong safeguarding.

Our values guide everything we do. We are Inclusive, Team-focused, Respectful, Open, Empowering, and Innovative. We expect all Trustees to model these behaviours and to act with integrity, fairness, and accountability in their role.

If you join us at Suffolk County Football Association…

You’ll be joining a committed and welcoming community of staff and volunteers who care deeply about the impact of their work.

Being a Trustee is a rewarding way to give back using your skills and experience, while also learning from others around the Board table. It’s an opportunity to contribute with purpose, build new knowledge, and grow your confidence in a supportive and collaborative environment.

Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Suffolk FA!

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

What’s next – how do I apply for the Trustee roles?

Eastside People is supporting the Suffolk County Football Association in the recruitment of these roles.

Please apply by submitting your CV and a cover letter both in Word doc format.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:

• Why are you interested in a Trustee role at Suffolk FA?
• Having read the information pack, what relevant experience and skills would you bring to the role? This might come from paid work, study, community or voluntary work or other experience.

You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

The closing date for applications is Wednesday 20th May. Online shortlisting interviews with Eastside People will take place shortly after. Face-to-face interviews with Suffolk FA will take place in the week commencing the 1st of June.

We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed. 

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications.

Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.

ABOUT THIS OPPORTUNITY

Children With Voices runs transformative programmes for children and young people across Hackney — from alternative education and SEN support to holiday hunger programmes and youth activities.

As a Volunteer Junior Youth Worker, you'll be hands-on in those sessions — supporting our team to deliver safe, fun, and empowering experiences for children and young people.

If you care about children and want to build a career in youth work, education, or social care, this is the place to start.

WHAT YOU'LL BE DOING

• Support programme leads in delivering youth sessions, activities, and workshops

• Build positive, trusted relationships with children and young people

• Assist with session preparation, set-up, and clear-down

• Support children with additional needs under the guidance of experienced staff

• Help ensure all activities are safe, inclusive, and enjoyable for every child

• Contribute to a welcoming and positive session atmosphere

• Report any safeguarding concerns immediately to the named lead

WHAT YOU'LL BRING

ESSENTIAL

• Genuine passion for working with children and young people

• Warm, patient, and able to connect with young people from all backgrounds

• Willing to learn and take direction from experienced staff

• Commitment to safeguarding and child protection principles

• Reliable, enthusiastic, and a team player

HELPFUL BUT NOT ESSENTIAL

• Experience working or volunteering with children or young people

• Studying or interested in youth work, education, social care, or a related field

• Knowledge of SEN support or trauma-informed practice

• First aid qualification (or willingness to obtain one)

WHAT YOU'LL GAIN

• Supervised, real-world experience in youth work and programme delivery

• A professional reference from our CEO and programme leads

• Exposure to alternative education, SEN support, and community provision

• A strong foundation for a career in youth work, education, or social care

• The chance to make a genuine, lasting difference to children's lives in Hackney

We are seeking a volunteer nurse or care manager to join us onboard The Jumbulance for a Pilgrimage to Lourdes in September and October  (25 September - 2 October or 16 October - 23 October)

Your role:

This role is ideal for a nurse or appropriately trained care manager who enjoys working as part of a team, supporting others, and using their professional skills to make a real difference.

Before the trip, you’ll review passenger care records with the group leader and complete an initial risk assessment on arrival. During the trip, you’ll carry out morning and evening checks, along with ad hoc support as needed. 

• Review and support pre‑trip care assessments for allocated traveller
• Lead and coordinate care provision during the trip, including managing care rota's 
• Administer or oversee medication management
• Provide personal care and clinical support as required
• Work collaboratively with volunteer carers, personal carers, and the Trip Leader
• Participate in safeguarding, risk awareness, and incident reporting
• Support travellers to attend activities, meals, excursions, and social time
• Contribute to creating a warm, inclusive, enjoyable atmosphere for everyone​

We welcome volunteers with professional care experience, including:

• Registered Nurses 
• Paramedics or other clinicians
• Senior carers with experience leading care teams

Essential qualities:

• Compassionate, calm, friendly, and reliable
• Confident supporting medication and personal care
• Good communication and teamwork skills
• Ability to adapt to varied environments and group travel
• Commitment to dignity, respect, and safeguarding

What we provide:

• All travel, half board accommodation

Plesae get in touch to find out more

We are looking for a creative and encouraging Songwriting Support Volunteer to help service users explore music as a form of expression, confidence building, and emotional wellbeing. You will support individuals or small groups to develop their own lyrics, melodies, and song ideas in a relaxed, person-centred environment.

What you will be doing

• Support service users to create original music, including lyrics, themes, melodies, and simple compositions.
• Encourage creativity and self-expression through structured or informal songwriting sessions
• Help service users explore different styles or genres based on their interests
• Provide positive, trauma informed encouragement to build confidence and celebrate progress.
• Feedback to staff after sessions regarding attendance, engagement, and any wellbeing concerns

The skills you need

• A passion for music, songwriting, or creative arts
• Ability to support and encourage people with varying levels of confidence and ability
• Friendly, patient, and person centred approach
• Good communication and listening skills
• Ability to create a welcoming, inclusive atmosphere

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

The West Sussex Falls Prevention Exercise Service is funded by West Sussex County Council and delivered by Everyone Health LTD. Everyone Health are a national commissioned provider of health and lifestyle services, with a highly skilled expert team that has extensive experience in strategic and operational management of health business at a national and European level. The West Sussex Falls Prevention Exercise Service is open to adults of ALL ages who are worried about or at risk of falls. Our specialist trained Postural Stability Instructors support participants with falls prevention strategies as part of the 24 week FAME programme that are up to date and evidence-based to ensure maximum effectiveness so people can feel more confident on their feet.

We have different venues across West Sussex in community-based classes consisting of a variety of strength and balance exercises, all delivered by our friendly Postural Stability Instructors.

The Role:

We are looking for engaging and caring volunteers to support at our sessions across West Sussex. 

This would involve supporting the Postural Stability Instructors in setting up the class e.g. setting up chairs as well as making teas, chatting to the participants and assisting in exercises where needed.

What skills do I need?

Ideally, we would like someone who is Emergency First Aid Trained and who has a passion or experience in a physical activity field. Alternatively, someone who has been through a similar falls prevention programme who would like to support with the successful service. 

However, we are open to anyone who would like to support!

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

About the Witness Service  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.   

Why join the Witness Service now  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed.

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications.

Expenses 

All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch. 

Diversity Matters 

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process. 

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.

Volunteers play a key role in the provision of vital services to our clients.

Could you prevent loneliness and isolation in your community and become a befriender?

• Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? (For a mutual agreement of time and locations that meet clients’ needs)
• Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
• Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key responsibilities

Your role will include, but is not restricted to the following tasks:

• Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
• Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
• Collect prescriptions for clients and assist with their weekly shop
• Help clients rediscover social skills and confidence by building up and maintaining a close relationship
• Report any concerns to the Volunteer Coordinator

Skills required

No qualifications or volunteering experience is required; however, the below skills are essential:

• A non-judgemental approach
• Good listening and communication skills
• Reliable and trustworthy
• Respect confidentiality
• Be able to work on own initiative
• Ability to build effective working relationships with clients in a non-patronising way

Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.

Volunteers play a key role in the provision of vital services to our clients.

Could you prevent loneliness and isolation in your community and become a befriender?

• Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? (For a mutual agreement of time and locations that meet clients’ needs)
• Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
• Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key responsibilities

Your role will include, but is not restricted to the following tasks:

• Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
• Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
• Collect prescriptions for clients and assist with their weekly shop
• Help clients rediscover social skills and confidence by building up and maintaining a close relationship
• Report any concerns to the Volunteer Coordinator

Skills required

No qualifications or volunteering experience is required; however, the below skills are essential:

• A non-judgemental approach
• Good listening and communication skills
• Reliable and trustworthy
• Respect confidentiality
• Be able to work on own initiative
• Ability to build effective working relationships with clients in a non-patronising way

Are you interested in supporting a family in need? We are looking for volunteers with parenting or child caring experience to support families for 2-3 hours per week, for a minimum of one year upon completing the preparation course.

Home-Start Camden and Islington supports families with childre under 5 thrive.

We provide a preparation course for all volunteers before they start to visit families, which covers all the essential training and information you will require.

A Peer Mentor is a volunteer who has experienced similar challenges and experiences as the person they are supporting. Being a peer mentor is seen as a positive and secure way to progress towards education, work, or employment.

Volunteers who take on peer support roles can feel empowered, have a greater confidence and a more positive sense of identity.

Could you provide an authentic voice that our clients can relate to?

· Do you have 1-2 hours a week to support a client

· Can you inspire others, give them hope through self-disclosure and by being an example of recovery?

· Build relationships based on trust, acceptance, understanding and an empathy from a shared lived experience?

· Can we rely on you to tap into your own experiences to help us identify barriers and gaps in our services and how we can be improving and identify good practice?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key Responsibilities:

· Inspiring service users by using your own life experiences and by being a positive role model

· Providing a safe sounding space, listen in a non-judgemental way

· Helping to improve wellbeing, confidence, and independence by exploring activities that promote this

· Assist service users to engage with formalised support

· Attend appropriate training and development opportunities as required

Welcome and Reception Support Volunteer

Bilingual / Multilingual

As a Welcome and Reception support volunteer, you will be an invaluable part of the Manchester Hub team, supporting the hub to deliver vital frontline services. You'll be the first point of contact for clients and visitors, assisting the administration team with reception duties, and supporting the operation of the Shelter office in their day-to-day business 

You’ll act as the first point of contact for our clients, help to understand their needs and help them access necessary support through the duty or appointment services. Being a positive presence in hubs to ensure visitors feel comfortable and welcomed.

This role is an opportunity to make a real difference to the individuals we support. You’ll be developing your own knowledge and skills to support local people with a range of housing issues as well as providing practical support with form filling and providing a friendly, listening ear. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Shelter Manchester Hub, Unit 3, Great North Tower, 5 Watson St, Manchester M3 4EE 

Supervised by: Office Administrator

__________________________________________________________________________________________________

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

As a Welcome and Reception Support Volunteer, you’ll be supporting the day-to-day work of Shelter’s housing advisors as they provide advice, support and guidance to the people visiting the Manchester Hub. 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Cover reception and greeting people who come to the office. 

• Communicating with clients via phone and email to share updates on their case and to gather information. 

• Assisting clients with form filling, paperwork and applications around housing and benefits. 

• Supporting clients with digital skills, for example navigating online systems and forms. 

• Signposting clients to relevant services and providing useful information. 

• General administrative tasks (e.g. minute-taking, photocopying, scanning, and filing). 

Skills and experience required 

• Fluent in English and one of the following languages: Urdu, Arabic, Tigrinya, Kurdish Sorani 

• Excellent communication skills and the ability to understand the needs of our clients 

• Interest in social welfare law, e.g. housing; welfare benefits; debt; community care 

• The ability to work as part of a team and value and communicate effectively with others

• Confident using Microsoft Office, including Outlook, Excel and PDF documents to a good standard 

• Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection 

To enable you take part in this opportunity Shelter will

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role.  

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills. 

Next steps 

Please complete an online application for this role.

Shortlisted applicants will then be invited to a recruitment conversation to discuss the role further. 

Please note, upon offer of role, you will be asked to declare any unspent convictions and undergo a basic DBS check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information. 

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.