160 Supporter care administrator volunteer roles

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The Brain Tumour Charity
Fleet, Hampshire (On-site)
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Our Challenge

Brain tumours do not discriminate, and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly. Our Community Experience (CX) team plays a vital role in making sure our community receives an excellent experience and remain at the heart of everything we do.

The Supporter Care team are looking to recruit a CX Office Admin Volunteer, who can support with some of the weekly admin and practical tasks, especially during our busiest period leading up to Christmas. Whether you're sending letters and certificates, keeping our supporter database accurate and up to date, or helping with essential admin tasks, your support will help us provide a high-quality experience for our donors and fundraisers.

How can you help?

In this role, you’ll work within our Supporter Care team, helping to make sure all of our donors and fundraisers feel valued and appreciated for their incredible support. You’ll be asked to support with a range of activities, such as:

  • Generating and printing out certificates for our events and community fundraisers
  • Posting out thank you letters to supporters
  • Sending out welcome letters and badges to our new Regular Givers
  • Updating The Charity’s database and carrying out data entry tasks
  • Helping with other ad-hoc admin tasks as needed

What can you gain from volunteering?

  • Make a meaningful contribution to the experience of our donors and fundraisers
  • Gain practical experience of administrative tasks within a charity setting
  • Develop your administration, communication and organisational skills
  • Meet like-minded people and become part of a friendly and supportive team

We’re looking for

We would love to hear from you, if:

  • You’re friendly, organised and are enthusiastic about our mission
  • You have strong IT skills and are confident with using various databases and computer systems
  • You have a keen eye for detail and the ability to produce accurate documents
  • You’re happy to undertake a variety of administrative and practical tasks
  • You can commit to volunteer on a consistent, weekly basis
  • You can travel to our office in Fleet, Hampshire

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

Location and time commitment

This is an office-based volunteering role at our office in Fleet, Hampshire. We’re looking for a commitment of 2-3 hours on one day per week, during office hours (9 – 5pm) and ideally on a Wednesday or Thursday.

The hours may vary depending on the workload each week. We understand that volunteers have other commitments, so we can offer some flexibility and can tailor your experience around your availability.

Practical considerations

You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers may be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with The Charity.

We may close the role early, so we’d encourage you to apply at your earliest opportunity.

Key Dates

Closing date: Sunday 11 October at 11pm

Interview dates: Thursday 15 and Friday 16 October

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team 

Application resources
Organisation
The Brain Tumour Charity View profile Organisation type Registered Charity Company size 51 - 100

The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The Brain Tumour Charity logo Play
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Posted on: 22 September 2026
Closing date: 11 October 2026 at 23:00
Tags: Administration

The client requests no contact from agencies or media sales.