Supporter care data coordinator volunteer roles in Cambridge, cambridgeshire
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The Dementia Services supports people to live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia.
We offer clients from the Dementia Services (befriending and wellbeing) a short performance or creative activity delivered by a volunteer visual artist, musician, dancer, actor, performer, and other creative artforms. You may choose to share a creative hobby or an art form you practice professionally.
What does the role involve?
·Share your creative talent or hobby with older people living with dementia by delivering a short performance to an older person at home or providing an opportunity for them to participate in a creative activity.
·Visit a minimum of 4 times per year for up to 1.5 hours each time, including 20/30 minutes for the performance/activity.
·Provide opportunities for connection with older people during your visit through conversation and engagement.
- Liaise with service coordinators to link with clients who have asked to receive these visits/calls.
- Provide feedback after every performance, including positive impact, improvements to the delivery of visits or concerns regarding the client.
What will you get out of it?
·An opportunity to create meaningful experiences for all
·Be part of something rewarding and fulfilling
·Training in dementia awareness, safeguarding and more
·Supervision and support
·Reimbursement of expenses
·Opportunities to meet other volunteers
What are the benefits for people living with dementia?
Many of the clients we support in this service are housebound or do not have the confidence or opportunity to attend events. Some clients may be artists, performers and creatives in their own right who do not get an opportunity to engage with or experience this aspect of their lives anymore.
Giving people who are living with memory loss an opportunity to be part of creative activities is a stimulating, fun way of putting them in touch with memories, other people and the wider community.
Bringing your artform into peoples’ homes can have a huge impact on reducing isolation, encouraging connection and bring a sprinkle of joy to those living with dementia.
We are looking for people who have:
- An interest in sharing or performing their creative, artistic skill whether you are a hobbyist or a professional:
- Singing
·Playing a musical instrument
·Visual art activity
·Poetry/acting
·Dancing
·Culture-specific art/music/dance/poetry
These are just a handful of examples, but we will consider applications from a variety of artists/musicians/ performers and are open to suggestions.
What other attributes do you need?
- Good verbal and written skills in English
- Enjoy conversation.
- A desire to learn more about an individual and their interests and their past, and life history
- Consistency and reliability
- An ability to empathise and understand the needs and experiences of an individual with dementia and memory loss.
- Understanding of confidentiality
- Patience and sensitivity
- Confidence to deal with emergencies
- Requirement to undertake induction training and follow guidelines and policies of Age UK Camden
Volunteering Hours
Performances/activities:Usually approx. 20 -30 minutes but 1-1.5hrs are assigned to the visit
Minimum of 4 - 6 visits a year (you can opt to do more).
Visits will be a time agreed between you and the older person you are matched with.
Please note, early morning and late evenings are generally not suitable times for visits.
Training and induction are provided for the role and includes:
- Online Dementia Awareness course
- Age UK Camden organisational induction
- Induction to Dementia Befriending and Dementia Wellbeing Services and relationships, how to deliver a performer visit
- Safeguarding Adults online course
- Data Awareness online course
We will give you:
- Ongoing support including regular supervision by the coordinator of the service.
- Reimbursement of agreed expenses
- Access to Volunteer Forum events
If you are interested, we will ask you to:
- Complete an application form
- Meet with Dementia Services staff member
- Provide details of two Referees
- Complete an Enhanced DBS check (we arrange this with you)
- Induction and training (as laid out above)
We understand that completing the various steps takes time, and we support and keep in touch with you through the process.
As this role brings our volunteers into regular contact with vulnerable older people, we make sure that all volunteers understand their role and have completed our recruitment procedures to both our and their satisfaction.
Bats are amazing animals and an important part of our natural environment. There are 18 species of bat in the UK, all of which are protected by law because their numbers have decreased so dramatically. BCT operates a National Bat Helpline to provide almost 15,000 enquirers a year with easily accessible and accurate information, including getting injured bats to the care they need. The Helpline’s role in advising and supporting people who come into contact with bats is an important part of BCT’s work towards our vision of a world rich in wildlife where bats and people thrive together.
About the role
As a volunteer you will answer calls from the public, providing advice on bat care calls and putting them in touch with local bat care volunteers where possible. We consistently receive feedback from volunteers to say that this role can be challenging at times, but with the support from the team, and the knowledge that they are helping bats and advising members of the public makes it such a rewarding role. Many enjoy it so much that they return to volunteer the next season! Volunteers took about 1,500 calls between September 2022 and May 2023.
You do not need to have prior experience in conservation to volunteer, anyone who is interested in helping bats is welcome to apply. Volunteering for the Helpline is a great way to get involved in conservation from the comfort of your home and during your spare time.
Commitment
Winter volunteerswill be ready tostart Bat Watches on Monday 5th October. We hope volunteers will sign up to Bat Watches until May 2027 and there is always the option to continue volunteering after May.
We hope that volunteers will be able to sign up to at least 1-2 Bat Watches per month between September – May.
A Bat Watch is up to 3.5 hours (including 30mins break), please see below for Bat Watch times:
Weekdays
Morning: 9:30 – 13:00
Afternoon: 13:00 – 16:30
*Please note that VBCH winter season operates In Office Hours only.
All you need is:
- A computer/laptop with internet access (or a tablet, although a computer is preferable).
- A speaker/mic and headset to use with your computer, as phone calls will be received using an internet app on your device.
- A phone with reliable reception for contacting support staff where needed
Skills and abilities
- Competent in using computers and entering data onto an online form.
- Accurate record-keeping.
- An interest in UK wildlife and conservation and/or animal welfare.
- Affective communication skills and ability to reassure members of the public during calls.
- Willingness to spend additional time reading training materials and keeping up to date with communications from the project coordinator.
Training and support
New winter volunteers must complete some introductory online training in their own time and attend one online training day on either:
- Tuesday 8th September 2026
- Thursday 10th September 2026
Training days will run between 10:30am and 2:30pm with breaks.
Returning winter volunteers (those who have done a winter season with us in 2024 or 2025), will receive a refresher training video instead. If you have done a winter season with us pre-2024, you will need to attend a full training day. Thank you!
All volunteers will receive a comprehensive manual and full support from BCT staff during their assigned bat watches and throughout the season. During the virtual training day, we will provide an induction explaining what we do and how volunteers fit within our organisation. We will also provide training to assist you to meet the standards we expect from volunteers.
BCT will reimburse certain "out of pocket" expenses where required.
Benefits of volunteering with BCT
- Supporting and learning about the work of the leading NGO in the UK solely devoted to the conservation of bats
- Developing transferable skills that can help enhance your CV
- Developing confidence in speaking to members of the public
- Learning about opportunities to get involved in other aspects of bat conservation
- Learning more about bats
- Discounts to BCT training
Our vision is of a world rich in wildlife where bats and people thrive together.
The client requests no contact from agencies or media sales.