Supporter database officer volunteer roles in Holborn, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER CASE OFFICER
Across the UK, our 60+ local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Processing and allocating cases which have come to the branch
• You may have engineering experience or be a skilled craftsperson, but this is not essential
• Using our online referral portal to manage and update case notes
• Attending regular meetings of the local branch
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Warm, approachable and confident to call referrers/clients to initiate discussions
• Comfortable working with people, listening to them and understanding their needs
• Able to apply our risk management system
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures – and a commitment to our values
You’ll also need to complete the induction checklist and a reference check.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
Registered Charity
6 - 10
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are reopening this role to applicants having paused for some months. The Operations Lead will play a vital role in ensuring the smooth running of Path to Prosper’s activities. As Operations Lead, you will lead in various administrative, logistical, and operational tasks, enabling the CEO, Board and Operations Team to maximise the charity’s impact. We will also carve out projects for the Operations Lead to run or support on to provide further opportunity for personal growth and support Path to Prosper’s mission and growth. This position is ideal for someone with strong organisational skills and a proactive approach to problem-solving.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxford Friends of the Earth is looking for a new Coordinator. We are a voluntary group with 1800+ supporters and focus on climate action, nature and climate solutions, clean rivers, air pollution, and transport. We run events, lobby MPs and councillors, produce reports and we have strong partnerships across Oxfordshire and with national bodies. We have existed since the 1970s and meet as a group monthly in central Oxford.We are part of the Friends of the Earth global network, working to protect and improve our environment locally and nationally.
Our current Coordinator is taking a break: we’d like to find someone who can commit to offering a few hours most weeks and attending our monthly meetings.
This involves:
· Setting up meetings and managing our monthly mailing
· Working with our Campaigns Officer to develop our campaigns
· Working with our social media officer to develop our engagement
· Working with other volunteers on specific campaigns / projects
· Exploring opportunities for us to gain support
· Maintaining our supporter database and being a point of contact for people interested to know more about the group
· Managing and developing our website
· Supporting event planning and management
The post would suit anyone seeking to develop their organisational skills for a career in voluntary and environmental sectors. We can offer on-the-job and formal training and support for people wishing to get involved, and can pay travel and related expenses.
Registered Charity
More than 1000
Oxford Friends of the Earth works to protect and improve our environment local and nationally. We are part of the Friends of the Earth global network.
Thank you!
We are currently looking for Welcome and Reception Volunteers to join our supportive team in Crisis Skylight London. Shifts are available on Mondays 9.30 - 1pm and Mondays 1 - 4.30pm. Same time each week for a minimum of six months. More shifts may become available.
Shortlisting will take place w/c 16th March and in-person interviews will be on Tuesday 24th March 2026.
How will I be ending homelessness?
As a Welcome and Reception Volunteer you will be the first point of contact for many people who need to access our services. This contact may set the tone for our relationship with that individual and whether they choose to get the help we can offer, so the warm, non-judgemental, and informative welcome you create could set them on the journey to ending their homelessness.
What will I be doing?
Tasks you will support the team with include:
- Welcome
- Welcoming visitors to the Skylight and ensuring they sign in and out
- Signposting to reception and information areas
- Directing members to activities within the Skylight and encouraging engagement
- Chat to members while they are waiting and offer and provide refreshments
- Ensuring information stands are well stocked and up to date
- Supporting with filling in of basic forms
- Carrying out building tours where required and/or showing members to their classes/appointments
- Reception
- Responding to and making telephone calls
- Checking members in and out on our MAPS (members records) database
- Notifying Lead Workers that members have arrived for their appointments
- Supporting with any front of house administration tasks including supporting Engagement and Assessment Officers with tasks such as sending out travel passes and conducting research when required
Who are we looking for?
To be successful in this role we are looking for someone who:
- Is an excellent communicator, confident in building relationships and creating welcoming, compassionate environments, and able to recognise conflict and remain calm in challenging situations.
- You should be confident interacting with individuals from a diverse range of backgrounds, including those with English as a second language
- Has a good level of English
- Is non-judgemental, patient, and reliable
- Has good IT and telephone skills with the ability to use internet, email, excel and databases
- Has good organisational skills
- Understands the importance of keeping an individual’s personal information secure and private and working within the boundaries of the role to keep everyone safe
- Is passionate about standing with Crisis and our members to end homelessness
What do I need to do this role?
As part of your recruitment, you will need to provide details for one referee, and we will complete a basic disclosure check. Your referee will need to be a professional or academic reference (this could include a reference from a volunteer role).
The client requests no contact from agencies or media sales.
Thank you!
We are currently looking for Welcome and Reception Volunteers to join our supportive team in Brent. Shifts are available on Mondays, Tuesdays, Thursdays or Fridays (10am - 4pm) with a minimum commitment of one day a week. Same time each week for a minimum of six months.
Shortlisting will take place W/C 30th March and interviews will take place Tuesday 14th April.
How will I be ending homelessness?
As a Welcome and Reception Volunteer you will be the first point of contact for many people who need to access our services. This contact may set the tone for our relationship with that individual and whether they choose to get the help we can offer, so the warm, non-judgemental, and informative welcome you create could set them on the journey to ending their homelessness.
What will I be doing?
Tasks you will support the team with include:
- Welcome
- Welcoming visitors to the Skylight and ensuring they sign in and out
- Signposting to reception and information areas
- Directing members to activities within the Skylight and encouraging engagement
- Chat to members while they are waiting and offer and provide refreshments
- Ensuring information stands are well stocked and up to date
- Supporting with filling in of basic forms
- Carrying out building tours where required and/or showing members to their classes/appointments
- Reception
- Responding to and making telephone calls
- Checking members in and out on our MAPS (members records) database
- Notifying Lead Workers that members have arrived for their appointments
- Supporting with any front of house administration tasks including supporting Engagement and Assessment Officers with tasks such as sending out travel passes and conducting research when required
Who are we looking for?
To be successful in this role we are looking for someone who:
- Is an excellent communicator, confident in building relationships and creating welcoming, compassionate environments, and able to recognise conflict and remain calm in challenging situations.
- You should be confident interacting with individuals from a diverse range of backgrounds, including those with English as a second language
- Has a good level of English
- Is non-judgemental, patient, and reliable
- Has good IT and telephone skills with the ability to use internet, email, excel and databases
- Has good organisational skills
- Understands the importance of keeping an individual’s personal information secure and private and working within the boundaries of the role to keep everyone safe
- Is passionate about standing with Crisis and our members to end homelessness
What do I need to do this role?
As part of your recruitment, you will need to provide details for one referee, and we will complete a basic disclosure check. Your referee will need to be a professional or academic reference (this could include a reference from a volunteer role).
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This position is a Trustee role, sitting on Hidayah's board. The IT/Tech This role will oversee Hidayah’s IT infrastructure to ensure suitability and sustainability of charitable activities.
What are the responsibilities of this role?
This role will have the following duties, but are not limited to:
● To ensure Hidayah’s IT operating systems and equipment are fit for purpose
● To drive the delivery and improvement of data protection procedures, using technology to improve the operations of the charity
● To keep the website updated, refreshed and ensure plug-ins and links are valid. This will include creating new pages, updating SEO and ensuring hosting agents are compliant with GDPR
● To take the lead in evaluating IT related proposals for the Board of Trustees
● To provide strategic oversight of implementation and project manage any IT related projects
● To assist with documentation of processes and delivery of specific tech training for volunteers
● Manage and moderate the Hidayah Discord server
● Operate as Hidayah’s Google Workspace administrator
● Work with the wider Digital Team to facilitate the technical development of Hidayah as an organization
How much commitment is required?
We are flexible around your own schedule. However, the following commitments are in place for all members of the Hidayah Board:
● To be able to attend all Trustee meetings and to deliver a comprehensive report to the Trustee each meeting with updates and to completed actions as and when they appear
● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography)
● To help to fundraise for, and advertise, any Hidayah events and fundraising drives
● To be part of a communications group to keep up to date with Hidayah developments
● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms
● To check emails and to respond when needed
● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah
● To contribute toward the Annual Report once a year
● To be in post until the next AGM
● The role is subject to a 6 months probationary period.
What do we expect from a Trustee: IT Tech Officer
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Knowledge:
● Educated to degree level or experience which demonstrates equivalent technical role
● Knowledge of Wordpress / Frontend development skills (Currently using Breakdance for our website)
● Adept knowledge of Discord as a communications platform and server management
● Knowledge of Google Workspace
Personal Skills:
● Ability to understand confidentiality, equality and diversity and safeguarding procedures;
● Ability to respond to resolving conflict situations if needed;
● Someone who can behave with professionalism.
Administration Skills:
● To regularly check, maintain and keep up to date Hidayah administration and data handling systems such as using Google Drive to store information
● A high degree of literacy of Microsoft Office and IT Applications
● To be part of a communications text group to keep up to date with Hidayah developments and to inform the Board Members of any developments;
● To read, understand and agree with the constitution of Hidayah (available on website).
Additional:
● To help to fundraise for, and advertise, any Hidayah events and fundraising drives.
Ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.
Registered Charity
11 - 20
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.