Supporter engagement manager volunteer roles

About This Role

Location: Remote

Commitment: Part-time volunteer, pro bono role

Contribution Requirements: Minimum 10–15 hours per week; minimum 3-month commitment

Professional Volunteering

Professional volunteering is skills-based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action. Expectations include consistent weekly availability, timely communication, ownership and follow-through on assigned work, participation in team meetings, and alignment with our values and processes.

About Solution Community:

Solution Community is an international 501(c)(3) non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive - a world united by collaboration, compassion, and action. At Solution Community, we are turning that vision into reality, driving transformative change that reshapes the future.

Position Overview

As our Google Ad Grants Specialist, you will play a critical role in expanding the reach of Solution Community's mission through strategic management of our Google Ad Grants account. Leveraging up to $10,000 per month in Google Search advertising, you will help connect volunteers, nonprofit partners, donors, philanthropists, and changemakers with our global community and initiatives.

What Will You Do?

• Manage Google Ad Grants Campaigns: Create, monitor, and optimize search campaigns utilizing our $10,000/month Google Ad Grants budget.
• Increase Mission Visibility: Develop keyword strategies and compelling ad copy that drive awareness, engagement, volunteer recruitment, nonprofit partnerships, and donor interest.
• Optimize Performance: Monitor campaign metrics including impressions, click-through rates, conversions, and quality scores to maximize impact and maintain grant compliance.
• Ensure Grant Compliance: Maintain adherence to Google Ad Grants policies and best practices to keep the account active and performing effectively.
• Conduct Keyword Research: Identify high-impact search opportunities that align with our mission, programs, and global initiatives.
• Analyze and Report Results: Track performance and provide recommendations that improve campaign effectiveness and organizational reach.

Who Are We Looking For?

• Mission-Driven Professionals: You are passionate about using digital marketing to create meaningful social impact.
• Google Ads Enthusiasts: Experience with Google Ads or Google Ad Grants is preferred but not required. We welcome motivated learners who are eager to develop expertise.
• Analytical Thinkers: You enjoy interpreting data and using insights to improve campaign performance.
• Detail-Oriented Contributors: You understand the importance of compliance, optimization, and continuous improvement.
• Strong Communicators: You can work effectively with diverse, multicultural teams and translate campaign insights into actionable recommendations.

Preferred Qualifications

• Familiarity with Google Ads, Google Analytics, Google Tag Manager, or related digital marketing tools.
• Experience managing or supporting nonprofit Google Ad Grants accounts is a plus.
• Understanding of SEO, keyword research, landing page optimization, or conversion tracking is beneficial.
• Strong willingness to learn and contribute in a collaborative volunteer environment.

What We Offer

• Global collaboration with leaders and strategists from top global companies
• Meaningful impact on global causes and communities
• A vibrant, multicultural team spanning 70+ countries
• A supportive environment rooted in compassion, integrity, innovation, and collaboration
• Flexible work-life with full autonomy
• Opportunities for personal and professional growth
• A formal recommendation upon successful completion of your volunteer term.

About the Role Within Our Culture

At Solution Community, we value fostering a positive workplace where every member can contribute meaningfully. This is a volunteer, unpaid position designed for someone who is deeply committed to our mission and eager to help scale a values-driven organization. You’ll have the opportunity to shape a global people function, influence organizational culture, and leave a lasting impact on countless lives around the world.

Job description:

Job Title: Learning & Development Coordinator

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Co-ordinator, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Job description:

Job Title: Learning & Development Specialist

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Specialist, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Join Our Board: Chair-Elect & Trustee Opportunities
 

Cambridge House is an equity-based multiservice social action charity established in 1889 and now
working across 29 London and 17 English and Welsh local authorities.

Our services include a Law Centre, statutory advocacy services, disabled peoples empowerment services, and advice services for private rented sector tenants.

We Transform Lives through personalised, place-based access-to-justice and resilience-building services
for families and people facing crisis, deprivation and social inequity.

We Transform Society by producing evidence, research and thought leadership to improve policy and
practice and challenge structural barriers.

We’re particularly looking for people with the following knowledge and experience:
▪ Frontline delivery — charity services in community settings, particularly legal/advice
▪ Campaigning & influencing — political/parliamentary affairs at a national level
▪ Commissioning & systems — public sector commissioning across welfare, health, housing,
refugee/asylum and/or social care
▪ Strategic enablers — AI in the workplace/service delivery, or marketing/communications/PR, or donor
development/corporate partnerships and fundraising
Diversity and Inclusion

To address underrepresentation on our current Board, we especially welcome applications from people
with lived experience of insecure housing/homelessness, the welfare/disability benefits system, and/or
minoritised faith/language groups, and people who are:
▪ Queer/LGBTQIA+ and/or from Black, Asian and global majority communities
▪ Women or Trans/Non-binary
▪ Disabled, neurodiverse and/or living with a mental or physical health condition

About this Role: Volunteer Lead Security Engineer

Location: Remote

Commitment: Part-time (volunteer, pro bono role)

Contribution Requirements: minimum 10-15 hours a week; minimum 3 to 6 months.

About Solution Community:

Solution Community is an international 501(c)(3) non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person can thrive - a world united by collaboration, compassion, and action. At Solution Community, we are making that vision a reality and driving change that will shape the future.

Professional Volunteering:

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

Examples:

• Attending your weekly team sync and sharing updates

• Responding to Slack messages within a reasonable timeframe

• Completing assigned tasks by agreed deadlines

Role Summary:

As our Lead Security Engineer, you will be the guardian of our digital ecosystem, designing and implementing secure systems that protect our platform, data, and global community. You will lead our security strategy, ensuring resilience, trust, and integrity across all technological initiatives.

Responsibilities:

• Design and Defend: Architect and implement robust security frameworks, policies, and protocols that safeguard our infrastructure, applications, and user data.

• Identify and Mitigate Risks: Proactively assess vulnerabilities, conduct security audits, and lead threat modeling to prevent and respond to potential risks.

• Secure Development Practices: Embed security into the software development lifecycle, guiding teams on best practices such as secure coding, encryption, and authentication.

• Lead Incident Response: Establish and manage incident detection and response processes to ensure rapid resolution and continuous improvement.

• Collaborate Across Teams: Work closely with engineering, product, and operations teams to ensure security is integrated into every layer of our platform.

• Educate and Empower: Mentor team members and raise security awareness across the organization, fostering a culture of shared responsibility.

Qualifications:

• Experienced Security Leaders: 7+ years of experience leading cybersecurity or information security, with a strong background in securing cloud-based systems and applications.

• Technical Experts: Possess deep knowledge of security principles, including network security, identity and access management, encryption, and vulnerability management.

• Strategic Thinkers: Able to balance security with usability and scalability, making thoughtful decisions in a fast-moving, mission-driven environment.

• Collaborative Communicators: Able to clearly explain complex security concepts to both technical and non-technical stakeholders across a global team.

• Mission-Driven Contributors: Deeply committed to our mission and able to consistently contribute 10–15 hours per week for the duration of the engagement. Your dedication, reliability, and sense of purpose drive meaningful progress and impact.

Team & Reporting Structure

• Reports to: Head of Engineering

• Collaborate with: Engineering, DevOps, Product, Data, and Leadership teams

• May lead or mentor: Volunteer engineers and security contributors

What We Offer:

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.