Supporter experience officer volunteer roles

Volunteer Executive Assistant to the CEO

Organization: Bright Futures & Hillel Bright Futures Trust Community Hub
Location: Croydon, South London (Office-based)
Time Commitment: Main office days - Monday, Wednesday, and Thursday/Online the remaining days (Potential Job Share available)
Start Date: Immediate (Following successful interview and reference checks)
Benefits: Free hot lunch, travel expenses, free training, and EAP support

About Us

Bright Futures and the Hillel Bright Futures Trust are proud to be South London's leading SEND community hub. Based in Croydon, we offer a vital range of education, training, and well-being services. We mainly serve children aged 4 to 19 years, extending up to 25 years for individuals with special educational needs and disabilities (SEND).

We are deeply family-centred. We firmly believe that "a happy parent is a happy child." Because we champion equal opportunity and community support, over 90% of our services are delivered completely free of charge. This life-changing charitable work is only possible through the dedication of our incredible team and volunteers.

The Opportunity

Are you looking to use your professional skills to make a real social impact? We are seeking a highly organized, proactive Volunteer Executive Assistant (EA) to support our Chief Executive Officer.

This rewarding role offers the chance to gain high-level experience in the charity sector. You will act as a central pillar across our organization, directly contributing to our growth and community outreach.

What You Will Do: arrange of business admin duties - 

• CEO Support: Manage diaries, schedule meetings, and handle administrative workflows.
• Project Assistance: Coordinate tasks for community initiatives to support free service delivery.
• Human Resources: Assist with volunteer onboarding records and training schedules.
• Fundraising Support: Help track grant applications and coordinate local fundraising events.
• Communications & Social Media: Create content using Canva and manage our active social media profiles.

What We Are Looking For

Essential Skills:

• Tech Literacy: Mastery of the full Microsoft Office Suite, including Microsoft Teams.
• Design Tools: Proficiency in Canva to create engaging social media and marketing graphics.
• Communication: Warm, professional written and verbal communication skills.
• Organisation: Excellent time management and the ability to manage diverse administrative tasks.

Desirable Criteria:

• Driving License: A clean, valid UK driving license is highly preferred.
• Background Checks: A current Enhanced DBS check is ideal, though we can arrange this for you.

Commitment & Flexibility

• We require a commitment on our core days: Monday, Wednesday, and Thursday. Online days: Tuesday and Friday (will consider job share across 3 days)
• We welcome applications from individuals looking for a job-share volunteer arrangement to cover these days.

What We Offer You

• Free Hot Lunch: Provided daily at our hub.
• Travel Expenses: Full reimbursement of reasonable travel costs.
• Well-being Support: Access to our Employee Assistance Programme (via Bright HR).
• Professional Development: Free targeted training where required to enhance your performance in the role.
• References: A high-quality reference upon successful completion of your placement.
• Environment: A friendly, supportive team environment making a genuine difference.

If you want to have a governing role in a charity that is dedicated to having a lasting impact on the lives of marginalised young people, we’d like to hear from you!

To learn more about The Outrunners, what we are looking for from new Trustees, and what to expect from the role, please read on: 

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About The Outrunners

The Outrunners support young people to get outdoors, get moving, and build the futures they want - all through the power of running, movement and community. Our vision is a London where everyone is included and no one is left behind. 

The young people we work with have incredible talent, creativity and energy - but they don’t get the opportunities they need because of deep structural disadvantages, whether that’s racism, sexism or financial inequality.

We harness the collective energy of the running world to change that: helping young people to access fun and accessible running sessions. We help to improve their physical and mental health, their confidence, and their teamwork skills. But that’s just the beginning. The Youth Practitioners who work with our young people are not just coaches but trusted mentors and role models, helping to keep them on the right path. And our Outrunners Youth Hub is not just a room for bag drop but a specially designed space for young people to hang out before a session, play games, read comics, eat healthy snacks, or try to beat us at table tennis! We also use our brand partnerships to provide work experience opportunities, giving young people that all-important foot in the door and setting them up for bright futures.

We also run two unique marathon and half-marathon training Academies - there is a Youth Academy for young people aged 16-21 as well as a Women’s Academy for ethnically diverse women. We bring people together who have never run long-distance before, help foster a supportive community crew, and give them the skills, kit, coaching and confidence to cross that finish line and realise that they can do whatever they set their minds to - and that running belongs to them, too. 

Driven by young people themselves, we are building a community that moves together: removing barriers to participation in running and movement; building connections in London’s diverse neighbourhoods; creating pathways to help young people achieve their ambitions; and driving change to tackle disadvantage and make running truly inclusive. Last year, we supported over 1,150 young people across our programmes. 

In the 8 years that The Outrunners has existed, we have rapidly caught the attention of the running world and have grown quickly, thanks to the impactful support of major brands, races, the wider running world and the philanthropic and community sectors. We now have significant partnerships with Nike, Moju and Precision Fuel & Hydration that are taking us to the next level.

We have an experienced team, a growing basis of dedicated supporters, connections in the running and sports world, and a strong income pipeline for 2026/27.

Charity Number: 1189583

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About our Leadership Team and Board of Trustees

Leadership Team:

• Tyler Williams-Green
  Role: Founder and CEO
  Background: Tyler has 19 years of experience of working in the charity sector and is an experienced Youth Practitioner. He has worked with vulnerable young people helping to address a wide range of complex issues, from mental health through to housing. He has the lived experience of being a Black man growing up in London and currently lives in Hackney. He has been CEO of The Outrunners for 8 years. 

• Laura Murphy
  Role: Co-Founder and Strategic Advisor
  Background: Laura has 16 years of experience working in Marketing with a variety of audiences, including young people. She is currently the head of Brand, Marketing and Communication at Girlguiding.

Trustees:

• Daniel Burnand - Commercial Real Estate Partner at international law firm BCLP.

• Rachel Soloman - Head of Community Investment at Peabody, one of the largest and most established housing associations in the UK. 

• Lauren Baker - VP Financial Planning & Analysis Exec at AMC Networks with an Executive MBA and Big Four finance experience.

• Hamid Vaghefian - Communities & DEI Director and Social Community Engagement Specialist at London Marathon Events.

• Sam Browne - Co-Founder and CEO of Let’s Do This, one of the biggest running events onboarding platform.

• Simon Wharton - Retired Ex-CIO at BP and volunteer for several sports organisations.

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Why do we need new Trustees?

We are at the next stage of our development and want to bring on board the expertise and skills that can support and guide our growth. With our strong partnership, increasing influence, and growing network of supporters, we have a major opportunity to grow our impact in the coming years. We currently have a broad range of skillsets from our existing Trustees, who have a wide range of professional backgrounds - including law, the charity sector, and sports organisation founders. As part of our ongoing development, we want to deepen the expertise of this dynamic team.

We want to ensure that The Outrunners are equipped to maximise this opportunity to support more young people and drive real structural change in the running world and beyond. 
 

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What do we need from our Trustees?

Trustees must be people with independent judgement, an ability to speak their mind, and a willingness to use their knowledge, experience and networks to support The Outrunners.

Although not essential, we are particularly interested in Trustees with either of the following skills and experience: 

• Experience navigating periods of rapid growth and scaling, including providing governance over the internal infrastructure required to do this sustainably, and managing the risks this entails.

Beyond this, the things we need from our Trustees are:

• A passion for shaping a different future for young people and having a positive impact in local communities.

• An understanding of the challenges facing young people in Hackney, and an insight into how The Outrunners Charity can best add value to supporting the future generations around us. 

• The ability to support and guide our organisation’s learning and impact upon the community around us and to think strategically and creatively about the challenges and opportunities ahead.

• An understanding of safeguarding policies and procedures that will ensure the organisation is rigorous in its processes, ensuring the safety of the communities it engages with.

• Good listening skills and the ability to respect the opinions of others.

• Good understanding of the responsibilities required of a Trustee.

• Willingness to undertake any necessary training which we require of you.

We are not expecting applicants to have all of these qualities, and expect that the best candidates will come with some others. But we hope that our Trustees between them will be able to cover all of these key attributes and more.

Above all, you need to have genuine enthusiasm and a commitment to achieving the best outcomes for the young people we work with by supporting and guiding our Chief Executive and The Outrunners’ passionate and committed staff and volunteers in their mission to better the lives of marginalised young people in Hackney.

Role Description/Responsibilities:

• Desirable - someone who has previous Trustee experience.

• Work with the existing board of Trustees and comply with the 6 main duties of being a Trustee which are:

1. Ensure your charity is carrying out its purposes for the public benefit

2. Comply with your charity’s governing document and the law

3. Act in your charity’s best interests

4. Manage your charity’s resources responsibly 

5. Act with reasonable care and skill

6. Ensure your charity is accountable

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What will you get from us?

The Board is committed to tackling the varied challenges of The Outrunners Charity. 

In return, you will be rewarded by:

• Contributing to making a real difference to the lives of young people in Hackney and beyond;

• Being part of a team of staff and volunteers made up of interesting, skilled experts and working closely with The Outrunners Charity's visionary Chief Executive;

• Receiving an in-depth induction and opportunities to attend a wide selection of events, with a focus on networking, sharing learning, and celebrating our community and organisational successes;

• Obtaining high-quality safeguarding training as well as a bespoke training programme aimed at understanding the needs of the young people that The Outrunners support; and

• Becoming part of the founding vision of a young and ambitious charity, which has multiple and well-respected local community links, and a chance to influence the direction in which this charity will be heading to.

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Time commitment expectations

Board members are expected to attend the four quarterly meetings and AGM, whilst also being flexible and responsive to unexpected changes. Our Board members are active ambassadors for The Outrunners Charity. This means attending and supporting events and taking opportunities to promote and develop the work of The Outrunners Charity through networks and contacts. We therefore ask that Board members commit about 2 days per year to The Outrunners Charity, on top of the four evening Board Meetings a year and an AGM.

The four essential board meetings are 3 hours long. Meetings are held at a date and time which is convenient for all, which is usually a weekday evening, and are held either online or in-person.

Minimum tenure for a Trustee is 2 years.

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Valuing inclusion

We currently have a very diverse leadership team and we welcome applications from people who are LGBTQ+, people with disabilities, people with mental and physical health conditions, and people from ethnic minority backgrounds.
 

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Next steps and what to expect

If you would like to put yourself forward as a potential Trustee please submit your CV and also complete the Trustee application form below, giving us a brief outline of why you are interested in the role and what you think you would bring to The Outrunners. The application form is available here:

TRUSTEE APPLICATION FORM: https://forms.gle/1rnGXDPKmfhHqKuc9

We don’t expect you to cover all the points about The Outrunners, or to respond line by line to this job pack, but we do want to hear how you will make a difference to our organisation and to the people we work with, if you become a Trustee.

We will be accepting applications until 11.59pm on Friday 10th July 2026.

Once we have reviewed the applications, we will follow up with an informal meeting or telephone call before inviting a small number of people to meet with our Chief Executive and current Trustees.

If you would like an informal discussion about these roles then please contact us via our website. 

For background information on The Outrunners Charity, please visit our website or our Instagram page.

You can find out more about being a Trustee and what it involves on the Charity Commission website.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

 Every penny counts when it comes to improving the lives of the thousands of cats and kittens across the UK that need our help each year. Our collection box fundraising volunteers help our volunteer groups raise vital funds by collecting and distributing collection boxes in their local area. Making a difference can mean as little as raising 20p, which is enough to feed one cat in our care for a day, to £150 which is the average cost of a cat in our care.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· overseeing the collection and delivery of collection boxes in different locations

· recording donations and thanking local businesses and supporters

· researching local areas for collection box ‘hot spots’

· sharing fundraising ideas with other volunteers and putting these into practice 

· sharing your passion for cat welfare and promoting the work of Cats Protection

Time expectation

Our collection box fundraising volunteers usually spend 1 to 2 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

 We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Become a Fundraising volunteer to support the Strathspey Cats Protection Branch!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Become a Fundraising volunteer to support the West Midlands Cat Centre!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

The e-Assessment Association (eAA) is the leading professional membership body promoting better assessment through technology. We bring together awarding organisations, education providers, technology suppliers, researchers and policymakers to advance high-quality, innovative assessment practice in the UK and internationally.

We are now seeking a new Chair of the Board to lead the next phase of the Association’s development.

This is a high-impact governance role for an experienced senior leader who is passionate about assessment, education and technology, and who enjoys working collaboratively to make a difference across a complex and evolving sector.

Why this role matters

The Chair plays a pivotal role in shaping the direction, influence and effectiveness of the eAA.

Working with a committed Board of Directors and a small, professional operational team, the Chair provides strategic leadership, ensures strong governance, and acts as an ambassador for the Association and its members.

The Chair of the eAA Limited also serves as Chair of the Board of e-Assessment Services Limited, the Association’s trading subsidiary, supporting the sustainability and growth of the organisation.

This is an opportunity to:

• lead a respected, member-led organisation at the forefront of digital assessment;
• influence policy, practice and debate across assessment and education technology;
• support the continued professionalisation and growth of the Association; and
• work with a knowledgeable, engaged Board and an experienced executive team.

The role is supported by an annual honorarium of £6,000 in recognition of the time commitment and responsibility involved.

What you’ll be doing

As Chair, you will:

Provide strategic leadership

• Lead the Board in setting the strategic direction of the Association and monitoring progress against agreed objectives.
• Support the long-term sustainability, relevance and impact of the eAA.

Ensure strong governance

Ensure the Association operates within its governance framework and complies with all statutory and fiduciary duties.
Foster a positive, inclusive and professional Board culture that encourages open discussion, diverse perspectives and collective decision-making.
Work closely with the Vice-Chair and other Directors to maintain continuity and effective governance processes.
Support and challenge the Executive

• Provide support, guidance and constructive challenge to the CEO and operations team.
• Oversee performance against strategic and operational goals.
• Review budgets, management accounts and strategic plans in collaboration with the Treasurer and executive team.

Represent and advocate

• Act as an ambassador for the Association with members, partners, sponsors and external stakeholders.
• Represent the eAA at key events, including the e-Assessment International Conference and Awards.
• Use your networks and credibility to enhance the Association’s profile and influence.

Essential experience and attributes

• Senior leadership experience within assessment, education or educational technology.
• A strong understanding of assessment principles and the role of technology in transforming assessment practice.
• Demonstrated Board-level governance experience, ideally within a company limited by guarantee, charity or membership organisation.
• Excellent chairing and facilitation skills, with the ability to lead a diverse Board effectively.
• Strategic thinking, integrity and the confidence to provide constructive challenge.
• Strong communication and ambassadorial skills.

Desirable

• Experience of working in or alongside professional associations or member-led organisations.
• Established networks across education, assessment and technology sectors.
• Experience representing an organisation publicly at conferences or sector events.

ABOUT THIS OPPORTUNITY

Children With Voices has been serving Hackney for over 25 years — and we need someone passionate about storytelling to help us share that story with the world.

As our Volunteer Social Media & Marketing Manager, you'll take the lead on our digital presence across Instagram, TikTok, LinkedIn, and Facebook — creating content that celebrates our community, raises our profile, and helps us reach the families, partners, and supporters who need to know we exist.

This is a creative, community-driven role at the heart of a nationally recognised grassroots charity.

WHAT YOU'LL BE DOING

• Develop and manage a content calendar across Instagram, TikTok, LinkedIn, and Facebook

• Create engaging posts, reels, and stories that reflect the heart of our work

• Grow our online community and engagement with families, supporters, and partners

• Monitor analytics and share simple monthly insights with the team

• Support the CEO in amplifying key campaigns, appeals, and announcements

• Ensure all content aligns with Children With Voices brand, values, and safeguarding guidelines

• Collaborate with programme staff to capture stories, photos, and milestones

WHAT YOU'LL BRING

ESSENTIAL

• Active user of at least two of: Instagram, TikTok, LinkedIn, Facebook

• Creative flair and a genuine love of community storytelling

• Good written communication and an eye for design

• Understanding of safeguarding principles when working with children and families

• Reliable, self-motivated, and able to work independently

HELPFUL BUT NOT ESSENTIAL

• Experience using Canva, Adobe tools, or similar

• Background in marketing, communications, journalism, or a related field

• Knowledge of the Hackney community or similar urban settings

• Experience working with charities or community organisations

WHAT YOU'LL GAIN

• Real-world experience managing social media for a nationally recognised charity

• A portfolio of live, impactful community content

• A reference from our CEO for your professional portfolio

• The chance to be part of something that genuinely changes lives in Hackney

• Ongoing support and guidance from our leadership team

The Chief Financial Officer is responsible for overseeing broader financial management, including budgeting, financial forecasting, resource allocation and fundraising.

Key Responsibilities:

• Having oversight of all financial management across the organization and developing reports for the board
• To overall manage budgeting and financial forecasting
• To ensure that the department heads covering fundraising and finance are supported and well aligned with the strategic direction and priorities of Youth Advantage UK
• To ensure the organization has sufficient financial resources
• To ensure fundraising occurs and supports the organization's need
• To line manage departmental heads with relevant departments
• To contribute to wider C Level Executive work such as taking part in meetings, presenting the organization and dealing with problems as they arise

Requirements:

• To have over 5 years of experience in the financial sector
• To have at least 2 years of experience in a senior financial management role (such as Senior Manager or Department Head) 
• To be able to provide leadership and management
• To have good IT skills, accounting skills, budgeting skills, ability to use spreadsheets and remote systems and good communication skills

A Little About Us!

Youth Advantage UK is a research-led, un incorporated un registered charitable organization. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.

Why we need you!

Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organization. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!

What we offer!

Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organization who is looking to help young people in the UK.

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

As we grow, we need an experienced Operations Manager to help us run well behind the scenes — so everything on the frontline can keep delivering. This is a meaningful voluntary leadership role for someone with professional experience in operations, HR, or management who wants their skills to count for something real.

You will work closely with the CEO and senior team to ensure the organisation runs efficiently, compliantly, and in line with our values.

KEY RESPONSIBILITIES

Operational Oversight

• Lead and coordinate day-to-day operations to ensure efficiency and alignment with organisational goals

• Support departments to stay aligned, compliant, and focused on delivery

• Identify opportunities to streamline processes, maximise resources, and improve impact

HR Oversight

• Oversee HR policies, compliance, and staff wellbeing in line with UK employment law and safeguarding requirements

• Support recruitment and onboarding — fair, inclusive, and safeguarding-compliant

• Provide HR guidance to managers and staff; escalate to external expertise when needed

• Maintain oversight of volunteer engagement and HR record keeping

Finance Oversight

• Supervise the Finance Coordinator (10 hrs/week) and provide accountability for financial administration

• Monitor budgets, financial reports, and expenditure in line with charity governance standards

• Ensure accurate, timely reporting to the CEO and Trustees

• Liaise with accountants, auditors, and external advisors as required

Leadership & Governance

• Work alongside the CEO, Trustees, and senior team to align operations with organisational strategy

• Provide assurance of compliance with safeguarding, data protection, charity law, and employment legislation

• Model organisational values of safeguarding, equity, inclusion, and community impact

WHO WE'RE LOOKING FOR

• Experience in operations, management, or a related professional field

• Working knowledge of HR processes and UK employment law

• Financially literate — comfortable with budgets, reports, and financial summaries

• Familiar with charity governance, safeguarding, and compliance requirements

• Confident, values-led, and able to hold accountability with care

• Highly organised, reliable, and able to manage competing priorities

• Committed to equity, inclusion, and community impact

This is a voluntary senior leadership role — unpaid, but with real scope and real responsibility. We are looking for someone who brings professional-level experience and wants to use it in the service of children and families in Hackney.

Outdoor Learning Volunteer Officers are a key part of our team at Skelton Grange Environment Centre and are involved in:
- Supporting and leading environmental activities with young people and the local community.
- Planning and preparing sessions - and sometimes even developing new activities to help young people connect with nature.
- You will be trained and supported by experienced project staff and work as part of a team with paid staff, trainees and other Volunteers.

Typical activities for the Outdoor Learning Volunteer role include:
- Running environmental education sessions for school visits during term time.
- Running play activities for groups of children and young people during the school holidays.
- Keeping education day resources up to date and developing new resources, activities or materials as required.
- Helping with the general running of the centre and the project, including both development work and routine maintenance to ensure we are an inspiring location for visitors to experience nature.

Benefits to you:
We aim to involve our Outdoor Learning Volunteer Officers in:
- Running a range of outdoor education and play activities and events with schools and community groups on the Skelton Grange Environment Centre site.
- Planning, risk assessing and running safe and engaging activities outside for children.
- All the necessary skills and knowledge to be able to run the sessions, from bushcraft skills to plant identification to working with children.

The role will give you the opportunity to use your skills and experience in a supportive environment and aims to support you into being able to run activities and lead groups independently.
It's a chance to do something very satisfying and worthwhile and have lots of fun with some great people!
If you want to use this role to move on into employment in the environmental sector we can also provide you with a range of useful training courses, job opportunity information, interview guidance and references.

We will provide expenses to cover volunteer travel costs.

What you need:
We are looking for enthusiastic individuals who are keen to work with young people and to connect people with green spaces.
People volunteer with us for all sorts of reasons: you may have lots of skills that you are keen to share, or you might be looking for something worthwhile to do with your time, or you might be wanting to launch a career in the environment sector.

Volunteer Operations Director

Stand beside our Founder. Shape a movement. Transform futures across London.

London is a city bursting with talent — yet thousands of adults are still locked out of opportunity simply because of the postcode they were born in or the barriers they’ve had to face.

Unlock YOUR Potential is here to rewrite that story.

We’re building a new charity with one mission: to give adults from socio‑economically disadvantaged backgrounds the skills, tools, confidence and opportunities they need to thrive in the workforce — and in life.

And at this defining moment, we’re searching for a visionary Volunteer Operations Director to help turn this mission into a powerful, long‑lasting force for change.

This isn’t just a role. It’s a chance to build something that will change lives for generations.

Why This Role Matters

We are a brand‑new London charity dedicated to empowering adults through:

• Career coaching

• Employability and workplace skills

• Personal development

• Wellbeing support

• Life coaching

• Mentoring

• Access to real, sustainable opportunities

But to deliver these life‑changing programmes, we need strong operational leadership — someone who can stand shoulder‑to‑shoulder with our Founder and help build the systems, culture and foundations of a charity designed to create long‑term social mobility.

Your leadership will be the engine that turns vision into impact.

What You’ll Do

As our Volunteer Operations Director, you will be the operational heartbeat of the organisation.

You will:

• Build and refine the internal systems that keep the charity running smoothly

• Support the Founder in strategic planning and organisational development

• Oversee day‑to‑day operations and ensure excellence across all functions

• Develop policies, processes and frameworks rooted in our values

• Coordinate teams, volunteers and projects for seamless delivery

• Prepare the charity for launch, growth and long‑term sustainability

• Bring clarity, structure and momentum to a fast‑moving start‑up environment

This is a rare opportunity to help build a charity from the ground up — shaping not just what we do, but who we become.

What You’ll Gain

This role offers purpose, leadership and personal growth in equal measure.

You’ll gain:

• Senior‑level operational and strategic experience

• A close working partnership with the Founder and Executive Director

• Influence over the direction, culture and identity of a new charity

• Experience in governance, compliance and organisational development

• A powerful leadership role that elevates your CV and career trajectory

• The deep fulfilment of knowing your work directly transforms lives

This is the kind of experience that defines careers — and strengthens communities.

Who You Are

You’re someone who:

• Thrives on structure, organisation and strategic thinking

• Enjoys building systems, solving problems and creating order

• Has leadership experience or strong leadership potential

• Wants to be part of something meaningful from day one

• Believes deeply in equality, opportunity and social justice

• Can give a few hours a week to help shape a charity with huge potential

You don’t need to know everything. You just need commitment, initiative and a heart for impact.

Your Impact

Your leadership will help create:

• Coaching programmes that rebuild confidence

• Skills workshops that open new career paths

• Mentoring relationships that change lives

• Wellbeing support that restores hope

• Opportunities that break cycles of disadvantage

Your work becomes the foundation on which people rebuild their futures — and unlock their potential.

Ready to help build a charity that transforms lives across London?

If you’re driven, compassionate and excited by the idea of helping launch a transformative organisation, we’d love to hear from you.

• Step into leadership.
• Stand beside our Founder.
• Shape a legacy that will uplift communities for years to come.

Join us as our Volunteer Operations Director — and help London unlock its potential.

We are looking for a Community Engagement & Accountability Officer who is responsible for assisting in the implementation of integration activities and projects and ensuring that the needs and opinions of Second Tree community members are used to guide our work.

Your role would include:

• Creating timelines and coordinating plans for community engagement events

• Summarising relevant data collection in reports and project deliverables

• Communicating with community members and building trusting relationships

• Managing the organisation of proposals and other documents created by the CEA team

• Maintaining necessary records, files, reports, databases, and resource materials for the CEA team

• Researching information and gathering data necessary for community reporting

• Working with the wider Second Tree team to ensure that all community engagement events and projects align with organisational and programme strategies

• Supporting the CEA team by ensuring good levels of engagement with the community during activities and projects.

You should be able to:

• Be flexible with changing approaches and processes dependent on adjusting needs and contexts

• Take initiative and show high motivation

• Oversee the delivery of program activities and the completion of vital administrative and logistical tasks

• Be accountable and efficient, making sure that tasks that you take up are completed in the agreed timeframe

• Be honest and transparent, being able to give and receive feedback in the most straightforward way

• Care for people: the interests of the people we work with should always be your first concern

• Prioritise and delegate tasks effectively, ensuring all deadlines are met;

• Manage individuals effectively to create a positive team environment in which shared problem-solving is encouraged

• Communicate in English, both written and orally

• Learn quickly, and manage a wide-ranging and intense workload

The ideal candidate will have:

• Experience in integrating meaningful community participation premised on thorough needs assessments

• Experience in maintaining and monitoring effective feedback mechanisms

• Experience in integrating community perspectives into planning, evaluation, and reporting of community engagement projects and events

• Training in facilitating focus groups and interviews;

• Knowledge of European projects and deliverables

• Familiarity with project management

• Proficiency in excel and quantitative data collection

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.