144 Supporting families administrator volunteer roles

Help Shape the Future of Children’s Healthcare in Sussex. Join the Board of Trustees at Rockinghorse Children’s Charity.

As a Trustee, you'll work alongside fellow Board members and our Executive Team to:

• Help shape the charity's long-term strategy and future direction.
• Ensure Rockinghorse is well governed, financially sustainable and delivering the greatest possible impact.
• Support and challenge the Executive Team as we deliver our ambitious plans.
• Champion the charity and help build relationships that strengthen our work across Sussex.

This is an opportunity to contribute to decisions that will help thousands of children and families every year.

We're particularly interested in hearing from people with experience in:

• Finance
• Healthcare or allied professions
• Charity governance
• Fundraising
• Business leadership
• Marketing and communications
• Research, data or evaluation
• IT
• Digital
• Business development

We're particularly keen to hear from people with lived experience of children's healthcare and from people whose backgrounds and experiences are currently underrepresented on charity boards.

About Rockinghorse

Rockinghorse was set up in 1967 by Dr Trevor Mann as an appeal to provide the first neonatal incubator outside London.

The appeal not only marked the beginning of our charity, but also the very early days of what later became the Trevor Mann Baby Unit. Dr Mann was intrinsic to paediatric care in Sussex as we know it today.

Roll forward to today, and we are proud to be the official fundraising arm of the Royal Alexandra Children’s Hospital in Brighton along with the Trevor Mann Baby Unit.

We also support many other NHS hospital settings throughout Sussex, including Bluefin Ward at Worthing, Chalkhill and the Special Care Baby Unit at Haywards Heath, and Howard Ward at St Richard’s in Chichester.

Working in partnership with these services, we fund projects which focus on improving children’s physical and emotional well-being, while providing additional support services for parents and carers.

The projects we support fall into six key categories: toys, equipment, spaces, research, activities, and people.

Our Vision

Rockinghorse’s vision is a world where children are healthy and happy.  

Our Mission

We fund and deliver transformative projects and services that enhance the care and support given by our incredible colleagues in the NHS.

We invest in state-of-the-art treatments, life-saving equipment, critical mental health support, additional people, ground-breaking research, and inspiring spaces that go above and beyond for children.

We work in partnership with the UHSussex NHS Trust and other charities to ensure every young patient and their family receive the best possible care when they are unwell.

Our Values

We strive to always operate in line with the following guiding values.

We care

We care about children, young people, their families, and all those that look after for them. We always act with kindness and compassion. We care about the NHS and all those who work there. We care about the world and want to make it a better place.

We’re passionate

We are passionate about making life better for children, young people, and their families. If there’s something we can do to make life better for patients and their families, we’ll go above and beyond to do it. We are passionate about our community and all those in it.

We’re honest

We are open and honest about our work, what we fund and how we raise funds. We work hard to ensure money goes to projects that genuinely make a difference. We involve our supporters in our projects and share our learning and experience wherever possible.

We’re supportive

We help wherever and however we can. We support children and their families; we support Health Care Professionals (HCP) and paediatric

services, and we support each other as team members. We work with and support other charities and organisations who are doing great things for children in Sussex.

We’re collaborative

We prioritise working with people and organisations wherever possible. We work with experts and others for the best possible outcome for sick

children and their families. We love a partnership that prioritises impact and avoids duplication.

How to apply

If you’d like to help shape the future of children’s healthcare across Sussex, we’d love to hear from you. Please email a covering letter outlining your skills and experience in relation to the Trustee Job Description to Dr Oli Rahman, our Chair of Trustees, by 30 September 2026.

Interviews will be held in person in Brighton in October (dates/times flexible to shortlisted candidates).
If you have any questions about the role, process or the charity please email our CEO, Donna Holland.

For email addresses and further information, please refer to the attached Application Pack.

OVERALL PURPOSE

We are seeking a motivated & experienced Volunteer Recruitment Administrator to join our charity. As a key member of our Human Resources team, you will be responsible for managing the end-to-end recruitment process, ensuring the acquisition of talented individuals passionate about our mission. Your expertise will contribute to building a dedicated and skilled workforce, enabling us to impact the community positively. This role offers a unique opportunity to utilise your HR recruitment skills for a meaningful cause while gaining valuable experience in the non-profit sector.

You will play a key role in working towards our mission to recruit outstanding individuals who will work with us to transform the lives of disadvantaged women and families living in Wolverhampton.

Key responsibilities for this Volunteer Recruitment Administrator are:

•  To act as a point of enquiry for information, advice and support for prospective volunteers.
•  To assist in screening, sourcing and shortlisting all CV’s for active vacancies.
•  Assist with the recruitment process, including job postings, screening applicants, and coordinating interviews.
•  Support the onboarding process for new hires, ensuring a smooth and welcoming experience.
• Help maintain and update employee records, ensuring all documentation is accurate and up-to-date.
•  To provide administrative support to the volunteer coordinator by updating job descriptions, coordinating & setting up interviews.
• To create and maintain documentation and records for recruitment.
•  To build positive relationships with relevant stakeholders in order to attract high quality applicants.
•  To explore innovative attraction methods to increase awareness of our volunteer programme amongst new audiences, particularly to those who are underrepresented on our programme.
•  To follow up volunteer interest and enquiries in a timely manner, encouraging application to an appropriate role.

Person Specification

What you will need as Volunteer Recruitment Administrator:

•  A good level of education, strong administration experience along with good IT literacy including Outlook, Word & Excel.
•  A background in recruitment would be a huge bonus!
•  The ability to prioritise your day, work at a fast pace and meet deadlines.
•  Great communication skills
•  We have some great technology to support you, so you will need to have a good understanding of systems and MS Office applications

If you have a passion for recruitment this position is for you!

We’re looking for three Support Group Volunteer over the age of 18 years old, based in Scotland.

You’ll be volunteering fortnightly Thursday between 10:30am and 11:30am plus additional time for volunteer team meetings and training.

As a support group volunteer, you will help with the running of the group. The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.

The volunteer will be

· A people person, with good listening skills

· A great communicator who enjoys meeting new people

· Good at putting people at ease

· Reliable and organised

· Passionate about supporting people affected by stroke

· IT literate, have good administrative and record keeping skills and be able to follow relevant policies

A protection of Vulnerable Groups (PVG) check is required for this role.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Help Make a Difference Every Day

Your time and skills can help change lives. Join DFN as a Volunteer Administrative Assistant and become part of a friendly team supporting an international charity making a lasting impact on vulnerable communities in India.

Based in our Stafford office, you'll help keep our day-to-day operations running smoothly while gaining valuable experience in a supportive and welcoming environment.

Please see the attached Role Description for full details about the role and how to apply.

Summary

To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.

Detailed description

We are looking for Volunteer Administrators for the following locations:

Broadwater Family Centre, Stevenage

Windmill Family Centre, Hemel Hempstead

Sopwell Family Centre, St Albans

Westfield & Littlebury Family Centre, Watford

The BECC Family Centre, Borehamwood

Main responsibilities

·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.

·Answer telephone calls and take messages accurately.

·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.

·Input data into systems, ensuring accuracy and confidentiality.

·Help maintain an organised and tidy reception and office space.

·Support the preparation of publicity materials, newsletters, and information displays.

·Signpost visitors to the appropriate staff member for further support.

·Uphold safeguarding, confidentiality, and health & safety policies at all times.

Skills / Abilities / Experience / Qualities

·Friendly, welcoming, and professional manner.

·Good organisational and communication skills.

·Basic IT skills (Microsoft Office, email, internet)

·Reliable, punctual, and able to work as part of a team.

·Respectful of confidentiality and sensitive information.

·Understanding of diversity and inclusive practice.

·Previous office or reception experience is helpful but not essential.

Training / Support

·A full induction to the service and specific site will be provided.

·Requirement to undertake One YMCA online training courses

·To understand and implement One YMCA’s policies.

·Ongoing support and regular 1:1 meetings

·Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

·Undergo enhanced DBS check

·X2 References required

·Undertake additional training as and when required

·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose
The effective provision of a welcoming client administration service for WFRC.

Main Duties & Responsibilities

1. Reception

To welcome clients and other visitors in person or on the telephone.

To answer the telephone and pass on messages to other WFRC staff and volunteers as well as signpost to other organisations where appropriate.

2. To assist the Office Manager to make reservations for and be the first point of contact for WFRC’s Chat group, events & other activities. To keep a record of all interested clients and send out relevant literature.

3. To assist with the purchasing and control of domestic matters, stationery, kitchen supplies and office equipment as requested by the Office Manager.

4. To assist in general recruitment activities such as writing, placing and updating adverts and undertake administrative duties to support WFRC Services.

5. To take the post to the central post office at the end of each day.

We welcome applicants on Placement, Work experience and Apprenticeships.

Work Location: In person

Swimming sessions are available to families on weekly or fortnightly evenings, weekends or weekdays at Chestnut Tree House. The swimming sessions allow families to enjoy life and make memories together in a safe and specially adapted environment.

You will be supporting staff and families, helping to set up the equipment needed and making everyone feel at home. You will be trained to spot if there are problems and act accordingly alongside qualified staff.

Please note a car is required to access Chestnut Tree House due to it's location.

Please note this role is to start in September when additional training will be required.

Bespoke training is provided by the hospice so we ask for volunteers who would be willing to give a longer term (1 year +) commitment to the role.

Please note you must be over 18 to apply for this role.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

This opportunity will be at both Crook and Durham so volunteers need to be willing to volunteer at both sites.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

About the Role

We are looking for an organised and proactive Human Resources Administrator (On-site Volunteer) to support recruitment and administrative tasks within our team.

This is an excellent opportunity for someone looking to gain hands-on, real-world experience in HR, recruitment, and coordination while working in a supportive and purpose-driven environment.

Key Responsibilities

• Assist in posting volunteer and team role advertisements

• Screen applications and shortlist suitable candidates

• Coordinate interview schedules with hiring managers

• Conduct initial screening calls (if assigned)

• Maintain applicant tracking sheets and recruitment records

• Support onboarding processes, including documentation and system access

• Ensure new volunteers receive SOPs and onboarding materials

• Follow structured recruitment workflows

• Provide weekly recruitment updates to the Online Business Manager

Commitment

• Minimum 12 hours per week

• Consistent availability and communication required

What You’ll Gain

• Practical experience in HR and recruitment processes

• Exposure to screening, onboarding, and coordination tasks

• Development of communication and organisational skills

• Valuable experience to strengthen your CV

• Opportunity to contribute to a meaningful community cause

Who We’re Looking For

• Organised, reliable, and detail-oriented individuals

• Strong written and verbal communication skills

• Comfortable using tools such as Google Sheets and Google Drive

• Interest in HR, recruitment, or administration

(Previous experience is a plus, but not essential)

Why Volunteer With Us?

This role is ideal for individuals looking to gain practical HR experience, develop professional skills, and contribute to a meaningful cause while supporting a growing charity.

Apply Now

If you’re looking to build your experience in HR while making a difference, we’d love to hear from you.

As part of the Government led Communities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.

We are currently focused on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee families into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group: Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support: Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing: With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family: Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact: You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years: Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

Full training and expenses covered.

An exciting volunteer opportunity at Mind in Camden – we are seeking frontline volunteers to help run our busy admin Office and Reception.

We are looking for a friendly and organised person who is able to commit to volunteering for six months as a minimum, ideally for at least one full day a week. We also welcome applicants who wish to volunteer for more than one day a week or who would like to volunteer for longer than six months. Regretfully we cannot consider applications from volunteers who can only commit to half days.

You might be someone with existing administrative skills who is interested in supporting our cause as a mental health organisation or have experience supporting family or friends with mental health challenges or someone who would like to develop their skills and gain administrative experience in an office environment. We provide a range of training of all of our volunteers.

We welcome applications from people of all backgrounds and identities, and are happy to discuss any adjustments you may need to the application or role to support any access needs. Please download the role description for a more detailed look at what the role includes and what you can expect.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.