Supporting families administrator volunteer roles

The effective provision of a welcoming client administration service to WFRC. To undertake all administrative tasks relating to the WFRC services.

The successful candidate will be an enthusiastic and a highly organised administrator with excellent interpersonal and communication skills. They will possess a creative mind and the ability to think innovatively to solve problems and operate at a fast pace whilst ensuring accuracy. This will be demonstrated by the ability to take initiative and work independently.

This varied role will be pivotal to the support of a core team and the successful candidate must be able to deal competently and professionally with all administration requirements.

Please download full Job Description & Person Specification 

Are you organised, friendly, and looking to make a real difference in your community?

We are a well‑established and successful local charity supporting vulnerable people, and we’ve just celebrated our 30th anniversary. As we continue to grow, we’re looking for a Volunteer Administrator to support our work at this exciting moment in our development.

You will be joining an incredibly supportive team of staff, volunteers and trustees, many of whom have been here for more than 10 years, working towards our shared mission to enhance the quality of life for our beneficiaries.

Your role

Brigstowe is seeking a Volunteer Administrator to support our reception and office administration on Tuesdays and Thursdays.

Hours: flexible, ranging from one half-day to two full days per week, to be worked on Tuesdays and/or Thursdays

The role will include: 

• Front-of-house reception duties, which involves welcoming our clients and showing them to meetings with staff (we work with vulnerable people who are sometimes destitute or in crisis, but you will be supported with this)
• Answering phone calls and transferring calls to colleagues, and sometimes taking difficult calls or new client referrals
• Making phone calls to clients to gather their feedback on our services
• General office administration, including data entry and record‑keeping
• Admin for our peer support group – calling members of the group, recording attendance and client feedback, and helping to organise events throughout the year

You will be supervised and supported by Brigstowe’s full-time Executive Assistant. Full induction will be provided, along with ongoing training opportunities. In return, we require a minimum commitment of six months.

About us

For 30 years, Brigstowe has been a lifeline for people living with HIV, especially those facing barriers: refugees, asylum seekers, LGBTQ+ communities, as well as people with no safe place to disclose. We’ve mentored hundreds, advised thousands, and supported hundreds more who have struggled with life, and we’ve trained hundreds of public-facing professionals.

We support anyone living with or affected by HIV in Bristol and the surrounding areas through a comprehensive and holistic range of services, including advice and support, peer support groups and peer mentoring. We also provide sexual health promotion and outreach services.

We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award-winning services are accessible, person-centred, non-judgmental, professional and of a high quality.

About you

You are an enthusiastic team player who enjoys keeping things running smoothly behind the scenes so that the support staff can focus on their clients. You enjoy supporting people from all backgrounds, and you will be using your skills to directly support vulnerable people in the community.

The role would suit someone with some administrative experience who is comfortable with IT and Microsoft Office programmes (mainly Excel and Word). You will be working in the office alongside our committed and supportive staff team, gaining experience in a rewarding charity setting.

Hours: flexible, ranging from one half-day to two full days per week, to be worked on Tuesdays and/or Thursdays

Commitment: We ask for a minimum commitment of six months

Closing date: Midday on Tuesday 5th May 2026

Interview date: Monday 11th May 2026 at The Old Co-op, Ground Floor, 40-42 Chelsea Road, Bristol, BS5 6AF

Start date: ASAP

To apply for this role, please visit our website to access our Volunteer Application Form and Equal Opportunities Form and email them to us using the details on our website.

If you would like more information on this role, or if you would like to have a discussion with us about anything else, please don’t hesitate to get in touch with Lou Young, Executive Assistant, or Gary Regis, Office and Finance Manager, using the details on our website.

Brigstowe is committed to reducing inequity, valuing diversity and enabling inclusion. We welcome applicants with the appropriate skills from any background or identity, or those identifying as having a disability. We seek a diverse workforce which is representative of the clients we serve, and we strongly encourage applications from people of African or Caribbean heritage as they are currently underrepresented amongst our staff and volunteers. We also encourage applications from people living with HIV or other long-term health conditions. Please note that there is no need for you to disclose any of these details in your application unless you would like to do so.

About Us

The Women & Families Resource Centre (WFRC) is a Wolverhampton-based charity supporting women and families facing challenging circumstances. Through our charity shop, Baby Bank, and community services, we provide essential support and resources to those in need.

Role Overview

We are looking for a reliable and hands-on IT Support (Onsite Volunteer) to ensure all technical equipment and POS (Point of Sale) systems are fully functional and ready for daily operations.

This role is ideal for someone who enjoys practical problem-solving, basic IT setup, and being the go-to person for technical support in a busy charity environment.

Key Responsibilities POS System Setup & Maintenance

• Set up and configure POS systems for daily use
• Ensure systems are logged in and ready before opening
• Troubleshoot issues such as payment errors, crashes, or connectivity problems

Equipment Setup & Management

• Install and maintain computers, laptops, printers, and barcode scanners
• Ensure all devices are properly connected and working efficiently

Internet & Connectivity Support

• Maintain stable internet connection for POS and staff usage
• Troubleshoot WiFi and network issues

Daily Equipment Checks

• Check POS systems, printers, and scanners before operations begin
• Ensure printers are stocked (paper, labels, etc.)
• Report and resolve issues quickly

️ Onsite Technical Support

• Assist staff and volunteers with using systems and equipment
• Provide quick fixes for common technical issues
• Act as the first point of contact for IT-related support

Inventory & Asset Tracking

• Maintain records of all IT equipment and accessories
• Report damaged or missing items

 Workstation Setup

• Set up new stations for staff or volunteers
• Install required tools and ensure systems are ready to use

Troubleshooting & Escalation

• Resolve basic technical issues (restart systems, check connections, etc.)
• Escalate complex problems to management when needed

What We’re Looking For

• Basic IT knowledge (computers, printers, internet setup)
• Problem-solving mindset and hands-on approach
• Ability to work independently and take initiative
• Good communication skills
• Reliable and detail-oriented
• Comfortable supporting others with basic tech use
• Commitment of minimum 12 hours per week onsite

Volunteer Benefits

• Gain practical IT and operations experience
• Develop troubleshooting and technical support skills
• Work in a real charity shop environment
• Opportunity to make a direct impact in the community
• Build confidence in handling systems and equipment

Volunteer Requirements

• Consistent attendance for agreed shifts
• Professional and responsible attitude
• Willingness to support team members
• Follow organisational processes and safeguarding guidelines

Make an Impact

Your role will ensure smooth daily operations by keeping essential systems running—helping us serve families efficiently and without disruption.

Apply now and become the technical backbone of our charity operations.

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose
The effective provision of a welcoming client administration service for WFRC.

Main Duties & Responsibilities

1. Reception

To welcome clients and other visitors in person or on the telephone.

To answer the telephone and pass on messages to other WFRC staff and volunteers as well as signpost to other organisations where appropriate.

2. To assist the Office Manager to make reservations for and be the first point of contact for WFRC’s Chat group, events & other activities. To keep a record of all interested clients and send out relevant literature.

3. To assist with the purchasing and control of domestic matters, stationery, kitchen supplies and office equipment as requested by the Office Manager.

4. To assist in general recruitment activities such as writing, placing and updating adverts and undertake administrative duties to support WFRC Services.

5. To take the post to the central post office at the end of each day.

We welcome applicants on Placement, Work experience and Apprenticeships.

Job Type: Apprenticeship

Contract length: 6 months

Benefits:

• Company pension

• Free parking

• On-site parking

Ability to commute/relocate:

• Monmore Green WV1 4LR: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions. We offer a baby bank, a charity shop & various community support services to help women facing crises or challenging situations.

About the Role

We are looking for a highly organised and compassionate Admin Assistant (On-site Volunteer) to support the day-to-day administrative operations of our centre.

This is a great opportunity for someone looking to gain hands-on, real-world experience in office management, client coordination, and administration while making a meaningful impact in the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.
• Respond to client inquiries professionally and compassionately.
• Conduct initial intake screening and gather essential client information.
• Schedule appointments and manage staff calendars.
• Maintain accurate records of calls, referrals, and appointments.
• Manage email correspondence and administrative communications.
• Prepare, organize, and securely maintain client documentation.
• Maintain digital and physical filing systems in compliance with data protection policies.
• Support day-to-day office operations and ensure smooth administrative workflow.
• Track action items from meetings and follow up with relevant staff.
• Assist in preparing reports, summaries, and operational documentation.
• Coordinate communication between staff, volunteers, and external partners.
• Monitor office supplies and maintain administrative resources.
• Ensure compliance with safeguarding, confidentiality, and organizational policies.
• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What You’ll Gain

• Practical experience in office management & administration
• Exposure to client handling, scheduling & coordination
• Development of communication and organisational skills
• Opportunity to build valuable experience for your CV
• A chance to make a real difference in people’s lives

Who We’re Looking For

• Someone organised, reliable, and detail-oriented
• Strong communication and interpersonal skills
• Comfortable handling phone and email communication
• Ability to manage multiple tasks and stay organised
• Compassionate and professional approach when dealing with clients

(Previous experience in admin or customer service is preferred, but not essential.)

Why Volunteer With Us?

This role is perfect for individuals looking to gain practical experience in administration and office management while contributing to a meaningful cause supporting families in need.

Apply Now

If you’re looking to build your experience while making a difference, we’d love to hear from you.

Social Hub Administrator at Watford & Three Rivers Refugee Partnership

Location: St Mary’s Church, Watford

Time Commitment: Tuesday 10.30-2 and 2 hours admin from home

About Us:

We are a community-driven charity dedicated to supporting asylum seekers and refugees as they rebuild their lives with dignity, hope, and belonging. Our Social Hub offers a welcoming space where individuals and families can connect, access support, learn new skills, and build friendships.

Role Overview:

As a Social Hub Administrator, you’ll play a vital role in ensuring the smooth running of our weekly Social Hub. You'll help manage basic admin tasks, support event and activity planning, and act as a friendly, organised point of contact for both visitors, clients and volunteers.

Key Responsibilities:

· Welcome clients to the hub and provide general information about services and activities.

· Maintain up-to-date records of attendance, volunteer rotas, and bookings.

· Help coordinate schedules for activities, workshops, and social events.

· Support communications by helping with newsletters, flyers, and social media posts (optional).

· Assist with keeping the space tidy and organised.

· Apply for Social Hub expenses.

· Manage the Tuesday Social Hub when the Social Hub Coordinator is not present.

· Collaborate with volunteers, staff, and clients to create a warm, inclusive environment.

What We’re Looking For:

· Friendly, reliable, and well-organised

· Good verbal and written communication skills

· Comfortable using basic IT (email and Microsoft)

· Respectful of confidentiality and boundaries

· Able to work independently but also as part of a team

What We Offer:

· A warm, supportive volunteer environment

· Full induction and on-the-job training

· Opportunities to develop skills in administration, coordination, and community engagement

· A chance to make a meaningful difference in people’s lives

Applicants nee to be able to voluteer for at least six months and live in the Watord / Three Rivers area ideally).

If you are interested in becoming Social Hub Administrator, please apply via Charity Jobs

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton dedicated to empowering women and families facing challenging situations. Through services like our Baby Bank, charity shop, and community support programmes, we help provide essential care, dignity, and stability to those in need.

We are now looking for a committed Volunteer HR Admin Support to help strengthen our recruitment and onboarding processes and ensure we continue delivering consistent, high-quality support to our community.

Role Overview

As a Human Resource Admin, you will support the Operations Manager in managing recruitment and onboarding activities for volunteers and team members. This is a great opportunity to gain hands-on HR and admin experience in a meaningful charity environment.

Key Responsibilities

• Post volunteer and team role advertisements
• Screen applications and shortlist suitable candidates
• Coordinate interview schedules with hiring managers
• Conduct initial screening calls (if assigned)
• Maintain applicant tracking sheets and recruitment records
• Support onboarding of new volunteers (documents, SOPs, system access)
• Follow structured recruitment workflows
• Provide weekly recruitment updates to the Operations Manager

What We’re Looking For

• Strong communication and organisational skills
• Attention to detail and ability to follow structured processes
• Basic experience or interest in HR, admin, or recruitment (preferred but not essential)
• Comfortable using Google Drive, Sheets, and online tools
• Professional, reliable, and confident working independently

Volunteer Benefits

• Valuable experience in HR and recruitment
• Opportunity to support a meaningful cause
• Develop administrative and coordination skills
• Gain experience working in a structured charity environment

Important Volunteer Expectations

• Minimum 12 hours per week commitment
• Consistent attendance for agreed shifts
• Professionalism and confidentiality at all times
• Clear communication about availability
• Team collaboration and safeguarding awareness

Make a Real Impact

Your support will directly help us recruit and onboard volunteers who deliver essential services to women and families in need.

Apply now and become part of a mission-driven team making a real difference in the community.

Ref: V267 | Support Group Volunteer | Greenwich, London

We’re looking for one Support Group Volunteer over the age of 18 years old, based at St. Marys (Eltham) Community Complex Association, 180 Eltham High Street, London, SE9 1BJ.

You’ll be volunteering every Thursday between 10:30am and 12:30pm.

As a support group volunteer, you will help with the running of the group. The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.

The volunteer will be

· A people person, with good listening skills

· A great communicator who enjoys meeting new people

· Good at putting people at ease

· Reliable and organised

· Passionate about supporting people affected by stroke

· IT literate, have good administrative and record keeping skills and be able to follow relevant policies

A Disclosure and Barring Service (DBS) check is required for this role.

Interested in this role?

Find out more by downloading the role description for the Support Group Volunteer role for the Greenwich group.

About Us

About the Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association, and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

About the Role

Are you looking to build experience in HR, recruitment, and administration while working for something meaningful to the community?

WFRC is seeking a proactive and organised HR Admin (Onsite Volunteer) to support our growing team. You’ll play a key role in helping us attract, screen, and onboard volunteers, ensuring we have the right people in place to support families in need.

This is an excellent opportunity to gain hands-on experience in HR operations, talent acquisition, and coordination within a charity environment.

Key Responsibilities

Recruitment & Talent Support

• Post volunteer and role advertisements across platforms
• Screen applications and shortlist candidates
• Coordinate interviews with hiring managers
• Conduct initial screening calls (if required)

HR Administration

• Maintain applicant tracking systems and recruitment records
• Update spreadsheets and manage candidate data
• Ensure accurate and organised documentation

Onboarding & Coordination

• Support onboarding of new volunteers and team members
• Share SOPs, guidelines, and onboarding materials
• Assist with system access and documentation processes

Process & Reporting

• Follow structured recruitment workflows
• Provide regular updates on recruitment progress
• Support continuous improvement of HR processes

What We’re Looking For

• Interest in HR, recruitment, or administration
• Good written and verbal communication
• Basic knowledge of Google Sheets / Excel / Drive
• Ability to handle confidential information professionally
• Reliable, proactive, and detail-oriented

What You’ll Gain

• Practical experience in HR & recruitment processes
• Exposure to candidate screening and onboarding systems
• Development of administrative and coordination skills
• Valuable experience for careers in HR, operations, or business support
• Opportunity to contribute to a meaningful social cause

❤️ About WFRC

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

Apply Now

If you're organised, people-focused, and eager to gain HR experience, apply today and be part of a team making a real difference.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

ABOUT THIS OPPORTUNITY

Behind every meal served, every child supported, and every family helped — there is a story. Your job is to help us capture it.

As our Volunteer Impact & Data Administrator, you'll support us in recording, organising, and presenting the data that tells the world what Children With Voices achieves.

This is a behind-the-scenes role that makes a very visible difference — helping us secure funding, report to partners, and demonstrate our impact to the community we serve.

WHAT YOU'LL BE DOING

• Accurately record attendance, programme data, and beneficiary information

• Support the team in maintaining up-to-date spreadsheets and databases

• Help prepare impact reports, case studies, and statistics for funding applications

• Assist with data entry from Food Hub and programme activity records

• Flag any gaps or inconsistencies in records to the Admin & Programme Lead

• Support the team in adopting and maintaining simple, effective data systems

• Handle all information with strict confidentiality in line with GDPR

WHAT YOU'LL BRING

ESSENTIAL

• Organised, accurate, and confident with data and admin

• Comfortable using Microsoft Excel or Google Sheets

• Strong attention to detail

• Able to maintain confidentiality and handle sensitive information appropriately

• Reliable and self-motivated

HELPFUL BUT NOT ESSENTIAL

• Experience with charity databases or CRM systems

• Background in data, administration, or project management

• Understanding of reporting requirements for charitable organisations

• Knowledge of GDPR principles

WHAT YOU'LL GAIN

• Hands-on experience in charity data and impact measurement

• A professional reference from our leadership team

• Understanding of how grassroots organisations demonstrate value and secure funding

• Development of data skills in a meaningful, real-world context

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.

This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.

Key Responsibilities

• Monitor and support all live prize draw campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.