Telephone volunteer roles

Open Country is a Charity that helps people with disabilities to access and enjoy the countryside. We are always looking for volunteers to support our conservation and gardening groups, walking group and our weekend outings.

- Conservation group meet on a Tuesday and is made up of adults with learning disabilities who carry out practical conservation tasks each week at various locations. We work with organisations like Yorkshire Wildlife Trust and RSPB. Tasks can include meadow creation, tree planting, pond maintenance and invasive species removal to name but a few. 

- Walking group meet on a Thursday and is made up of adults with learning disabilities or sensory impairments. We walk between 5-7miles each week at different locations around Yorkshire and normally finish the walk with a pub or cafe stop. 

- Gardening and arts group meet on a Friday, and is made up of adults with learning disabilities, where we learn about gardening and various natural craft like willow weaving. We also regulary work with organisations like the National Trust and the National Coal Mining Museum.

We also run weekend outings for people with all kinds of disabilities providing experiences and a chance to socialise and explore new places. Our activities range from a gentle amble round a country house and gardens, wildlife watching at a nature reserve to axe throwing and abseiling. 

As a volunteer you would be helping our members stick together as a group, or carry out the conservation tasks, making sure they are happy and safe.

No experience is required, just a willingness to get stuck in! We will provide all relevant training for the role. 

We meet at Thornes Park Nursery, Wakefield at 10am and head out in our accessible minibus to site. 

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

This opportunity will be at both Crook and Durham so volunteers need to be willing to volunteer at both sites.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Lead Volunteer Role Description

• To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office. 

• Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.

• To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.

• Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.

• To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.

• To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.

• To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format.  If alternative methods of collecting stats are used, to ensure that the team are all using the same method.

• To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.

• To assist with the recruitment interviews and induction of new Volunteers.

• Responsible for the support of new Volunteers and their final sign off.  Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.

• To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.

• To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.

• To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.

• To provide local information for the Helpline Court Information Sheet when requested.

• To ensure the team follow the practices of the court and work in partnership with the court staff.
• To forward any testimonials about the support provided by our volunteers to the CCSS office.

• Responsibility for maintaining the stock of CCSS leaflets.

• Organise cover for themselves when they are on holiday or need to take time off.

Are you organised, friendly, and looking to make a real difference in your community?

We are a well‑established and successful local charity supporting vulnerable people, and we’ve just celebrated our 30th anniversary. As we continue to grow, we’re looking for a Volunteer Administrator to support our work at this exciting moment in our development.

You will be joining an incredibly supportive team of staff, volunteers and trustees, many of whom have been here for more than 10 years, working towards our shared mission to enhance the quality of life for our beneficiaries.

Your role

Brigstowe is seeking a Volunteer Administrator to support our reception and office administration for one full day or two half-days per week, preferably on Tuesdays and/or Thursdays.

The role will include: 

• Front-of-house reception duties, which involves welcoming our clients and showing them to meetings with staff (we work with vulnerable people who are sometimes destitute or in crisis, but you will be supported with this)
• Answering phone calls and transferring calls to colleagues, and sometimes taking difficult calls or new client referrals
• Making phone calls to clients to gather their feedback on our services
• General office administration, including data entry and record‑keeping
• Admin for our peer support group – calling members of the group, recording attendance and client feedback, and helping to organise events throughout the year

You will be supervised and supported by Brigstowe’s full-time Executive Assistant. Full induction will be provided, along with ongoing training opportunities. In return, we require a minimum commitment of six months.

About us

For 30 years, Brigstowe has been a lifeline for people living with HIV, especially those facing barriers: refugees, asylum seekers, LGBTQ+ communities, as well as people with no safe place to disclose. We’ve mentored hundreds, advised thousands, and supported hundreds more who have struggled with life, and we’ve trained hundreds of public-facing professionals.

We support anyone living with or affected by HIV in Bristol and the surrounding areas through a comprehensive and holistic range of services, including advice and support, peer support groups and peer mentoring. We also provide sexual health promotion and outreach services.

We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award-winning services are accessible, person-centred, non-judgmental, professional and of a high quality.

About you

You are an enthusiastic team player who enjoys keeping things running smoothly behind the scenes so that the support staff can focus on their clients. You enjoy supporting people from all backgrounds, and you will be using your skills to directly support vulnerable people in the community.

The role would suit someone with some administrative experience who is comfortable with IT and Microsoft Office programmes (mainly Excel and Word). You will be working in the office alongside our committed and supportive staff team, gaining experience in a rewarding charity setting.

Hours: One full day or two half-days per week (preferably working on Tuesdays and/or Thursdays)

Commitment: We ask for a minimum commitment of six months

Closing date: Midday on Tuesday 5th May 2026

Interview date: Monday 11th May 2026 at The Old Co-op, Ground Floor, 40-42 Chelsea Road, Bristol, BS5 6AF

Start date: ASAP

To apply for this role, please visit our website to access our Volunteer Application Form and Equal Opportunities Form and email them to us using the details on our website.

If you would like more information on this role, or if you would like to have a discussion with us about anything else, please don’t hesitate to get in touch with Lou Young, Executive Assistant, or Gary Regis, Office and Finance Manager, using the details on our website.

Brigstowe is committed to reducing inequity, valuing diversity and enabling inclusion. We welcome applicants with the appropriate skills from any background or identity, or those identifying as having a disability. We seek a diverse workforce which is representative of the clients we serve, and we strongly encourage applications from people of African or Caribbean heritage as they are currently underrepresented amongst our staff and volunteers. We also encourage applications from people living with HIV or other long-term health conditions. Please note that there is no need for you to disclose any of these details in your application unless you would like to do so.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

About us:

H4All is working to advance the health and wellbeing of residents in the London Borough of Hillingdon.

This is done through our Community Champions programme, which is an initiative made up of organisations and local volunteers who promote positive wellbeing messaging and share healthcare information.

Who are we looking for?

We are looking for committed volunteers who are interested in public health and meeting people in the community. As a Community Champion, you’ll be conducting community outreach, making new connections and supporting us with Community Health projects.

This is a meaningful opportunity to reduce health and social inequalities in the borough of Hillingdon, while gaining practical experience and benefiting from free training.

Key Responsibilities

• Engage with the public as part of community outreach efforts, including attending our roadshow events and speaking with residents about health programs and activities. This role will take place at different locations and venues across the London Borough of Hillingdon.
• Support the community by providing information on health services, resources and support networks.
• Complete a monthly log detailing any health outreach undertaken.
• Assist in survey data collection.

Benefits for you:

• Free, specialised training and mentoring provided, enhancing personal and professional skills.
• Hands-on experience in health outreach and community engagement.
• Networking opportunities with healthcare professionals, community organisations and other volunteers.
• A chance to demonstrate your commitment to community health.

Training and support given:

Mandatory training:

• Online Safeguarding and Suicide Prevention courses
• Current healthcare messaging
• NHS blood pressure testing

Throughout your time volunteering with us, there will be additional online and in-person training that will be offered (depending on interest and projects we are running).

Expenses:

We can provide expenses for travel and parking at events or training.

Skills and attributes required:

• Strong desire to make a difference in the London Borough of Hillingdon and improve the local community’s health.
• Confidence in speaking with the public and engaging with diverse communities.
• Respectful of confidentiality and procedures.
• Empathetic and understanding of others’ cultures, beliefs and backgrounds.

Desirable:

• Ability to speak a community language [e.g. Somali, Punjabi, Polish, Arabic, Urdu, Bengali, Mandarin, Spanish] would be beneficial.
• Previous experience in community health or outreach would be beneficial.

Commitment required:

• Full induction and Mandatory online courses, as well as Blood pressure checks training before starting your volunteering.
• Attend relevant training when offered.
• We ask for a commitment of 6 months due to free training and individual support/development offered to our volunteers.
• This is a flexible role, and you can select which outreach events or projects to join based on your commitments. We accept however much time you can spare.

Reporting to: Health and Wellbeing Programme Officer

Documents Required:

• In your application form, you will be asked for 2 references who have known you for at least a year. They can be from a professional, a friend, a support worker etc.
• A basic DBS check is required for public-facing roles.

To apply for this role:

A H4ALL application form must be completed. 

Cancer support charity The Mulberry Centre is looking for confident speakers based in West London who can act as ambassadors for the charity and speak to corporates, companies, local businesses and organisations to raise awareness of the charity and inspire financial support, sponsorship and donations.

CAFÉ VOLUNTEERS – We’re Brewing Something Special in Erdington 

Join a Team that’s making a real difference, one cuppa at a time! 

Start your volunteer journey with Birmingham Hospice, the city’s leading provider of compassionate end-of-life care. 

Location: Rookery House, Erdington 
Role: Cafe Volunteer: Create warm moments by serving delicious coffee, tea and tasty treats while sparking friendly conversations that brighten someone’s day. 

About Birmingham Hospice 
For over 100 years, Birmingham Hospice has been caring for people with life-limiting illnesses across Birmingham, Solihull and Sandwell. We believe everyone deserves dignity, comfort and choice at the end of life. Every day, we support around 670 patients and their families, whether in our hospices, in the community, or in their own homes.

Why this café matters 
Our new Hive in the Park café will be a warm, welcoming space where local people can enjoy affordable food and drinks, connect with others, and feel part of the community. By volunteering, you’ll help create a place of friendship and support and belonging. 

We are looking for friendly and enthusiastic volunteers who would like to assist us in the day to day running of the community café! 

What will I do? 

• Serve drinks and meals, help with serving customers and using the till. 

• Keep the café tidy and welcoming.Be a friendly face for visitors. 

What do I need? 

• Basic kitchen, numeracy and IT skills. 

• A friendly, approachable attitude.You will be part of a friendly, team and there will always be someone nearby to lend a helping hand. 

• Good communication and teamwork.Reliability and willingness to learn 
  (An enhanced DBS check is required for all successful applicants). 

When and where? 

Set in Rookery House, in the beautiful Rookery Park, Erdington, our café will be open seven days a week, Monday to Friday 8am – 4pm, Saturday 9am to 2.30pm and Sunday 10am to 2.30pm 

What’s in it for me? 

• Make a real difference in your community. 

• Receive training and ongoing support. 

• Gain experience and develop new skills such as food and hygiene or barista training. 

• Meet new people and join a diverse, friendly team. 

Ready to join us? 
Be part of something truly meaningful. Contact us today and help make every moment matter! 

Contact details: Anna Shiels, People Officer -  Telephone: 07816 250543 
 

We’re holding a volunteer drop-in at the cafe on Thursday 26th March between 9.30am to 1pm to find out more about the exciting opportunities available.

No need to book. Just pop in and we’ll be there to meet you at the cafe at Rookery House, Rookery Park, 4 Wilberforce Way, Erdington, B24 9AT.

We look forward to meeting you and chatting about what’s on offer over a cuppa!

Cancer support chaity The Mulberry Centre is looking for an experienced qualified Yoga teacher who can offer ad-hoc cover as and when other regular Yoga volunteres are on holiday or sabbatical. There is also the oportunity to volunteer as a Yoga class demonstrator for us at community events.

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.