Tenancy management officer volunteer roles
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Join Richmond Foundation as a Trustee and help shape a fairer, healthier future for our community.
Richmond Foundation is a long-established local charity with a proud history of supporting residents through grant-making, property management, and community initiatives. We are seeking new Trustees to join our Board and contribute to our vision: Everyone in Richmond has opportunities to build healthy and fulfilling lives.
Who we’re looking for
We welcome applications from individuals who share our values of integrity, excellence, collaboration, agility, and ambition.
Our goal is to recruit people from a wide range of backgrounds, with different expertise, experience and knowledge. We want to make our committees more diverse and representative of the groups and people we support. You can read more about our commitment to Diversity, Equity, and Inclusion on our website.
We are committed to creating an inclusive recruitment process and are happy to provide reasonable adjustments to support applicants at any stage. We will provide a buddy system for new trustees.
We are looking to recruit trustees who have experience and knowledge in one of the following areas:
- Charity Finance and Investment
- Our Grant Priorities
- Residential Property
We are also interested in expertise in:
- Safeguarding
- Social Housing
- Grantmaking (particularly within larger foundations)
- Managing grants from a range of funders
- Data and evidence
- Evaluation and impact reporting
- Diversity, Equity and Inclusion
- Communications and Artificial Intelligence (AI)
- Human Resources (HR)
As a Trustee, you will:
- Uphold Richmond Foundation’s vision, mission, objectives, and values.
- Provide strategic oversight and governance for the charity.
- Act in the charity’s best interests and manage resources responsibly.
- Attend at least four Board meetings per year (3 hours each) and join at least one committee (further 4 meetings per year 90 mins to 2 hours each).
- Prepare for meetings by reading all relevant documentation and reviewing minutes.
- Attend relevant training and at least one event hosted by a grant-funded organisation annually.
- Serve a four-year term, with the possibility of renewal for an additional two-year term.
- Champion high standards of conduct, including respect, inclusivity, accountability, honesty, and confidentiality.
- Declare and manage any conflicts of interest.
- Act in accordance with our Trustee Code of Conduct
- Support safeguarding and ensure the charity is accountable and compliant with its governing documents.
To be eligible, you must:
- Be at least 18 years old.
- Not be disqualified under the Charities Act (including being disqualified as a company director, having unspent convictions for offences involving dishonesty or deception, being an undischarged bankrupt, having been removed as a trustee by the Charity Commission or a court, or being on the sex offenders’ register).
- Be willing to sign a declaration of eligibility upon appointment and annually thereafter.
How to Apply
If you are interested in making a difference in Richmond and can contribute your time and expertise to help us deliver our charitable objectives, we would love to hear from you.
Full details, person specification and requirements, and application instructions are available in the Trustee Recruitment pack.
The application deadline is 10:00am on Monday 13 April 2026
Richmond Foundation are hosting a Webinar and Q+A for interested applicants on 18 March 2026. This will be an opportunity to learn more from our CEO, Chair and Trustees and ask questions. Details can be found on our website.
Interviews: Scheduled in May/June 2026
Term Commences: September 2026
Registered Charity
6 - 10
Our vision is that everyone in Richmond has opportunities to build healthy and fulfilling lives.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thames Reach is a leading London-based charity with a particular focus on rough sleeping, and helping people who are, have been, or are at risk of rough sleeping to find decent homes, build supportive relationships and lead fulfilling lives. The charity provides innovative services aimed at preventing rough sleeping, intervening where people are sleeping rough, and helping people to recover from the impact of life on the streets. As well as street outreach work, our services include tenancy support, emergency shelters, day services, hostels and accommodation, and help with health and employment. We work across London and the South East.
Thames Reach is a strong organisation that is growing in response to need. Our services are rooted in our understanding of the issues surrounding street homelessness, and we use this understanding to influence decision making at a local, regional, and national level. We have an excellent reputation for effective service delivery, working with people who may have very high levels of need, and using our experience of delivering services to develop and improve our approach. The majority of our services are delivered to local and regional authorities on a contract basis and we understand that our continued effectiveness requires us to sustain and develop our financial viability; and to retain and grow our excellent employees and volunteers.
We have just over 400 employees and around 150volunteers, and our organisational turnover is around £28 million per annum.
We have an effective and long-standing non-executive Board with a wealth of relevant experience in both the public and commercial sectors. They provide valuable support to the Executive team, as well as attending around five Board meetings every year, sitting on one of the three Board sub-committees (Finance, Audit and Fundraising; Services; Governance and People) that meet around four times a year. Board members are also asked to participate in an annual away day, usually in the autumn, with separate preparatory visits to our services.
We are now looking for up to three new members. As well as interest in and commitment to ending street homelessness as a board member and the ability and interest in providing strategic oversight for the organisation, we are hoping to recruit members with specific skills in the following areas:
People/ Human Resources
Candidates with current understanding of the recruitment, management, retention and development of staff (and volunteers) in an organisation of Thames Reach’s size.
Lived experience
Candidates with lived experience of street homelessness and/or service use (for example substance misuse or mental health services), and an understanding of how this lived experience can improve and develop services.
Finance/accounting
Candidates with knowledge of financial management in medium large complex organisations, particularly those with knowledge of Charity Statement of Recommended Practice (SORP) requirements.
Communications
Candidates with current knowledge of approaches to internal and external organisational communication, with understanding of both conventional and new media.
Thames Reach is committed to achieving a diversity that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. We particularly welcome applicants who may have experience of homelessness and/or of using services that support people with complex support needs.
The client requests no contact from agencies or media sales.
Thank you!
Thames Reach Housing is the registered provider subsidiary of Thames Reach Charity, a leading London-based charity with a particular focus on rough sleeping, and helping people who are, have been, or are at risk of rough sleeping to find decent homes, build supportive relationships and lead fulfilling lives. The charity provides innovative services aimed at preventing rough sleeping, intervening where people are sleeping rough, and helping people to recover from the impact of life on the streets. As well as street outreach work, services include tenancy support, emergency shelters, day services, hostels and accommodation, and help with health and employment. We work across London and South East England.
Thames Reach Housing completed the process of registration with the Regulator of Social Housing in February 2023 and has taken ownership of one of the hostels managed by Thames Reach Charity. Becoming a registered provider offers the opportunity to consider the transfer of other hostels and supported housing schemes where this is the best way to secure their future; as well as possible ownership of new hostel and supported housing developments where revenue funding is available.
The Thames Reach group (Thames Reach Charity and Thames Reach Housing) is a strong organisation that is growing in response to need. Our services are rooted in our understanding of the issues surrounding street homelessness, and we use this understanding to influence decision making at a local, regional, and national level. We have an excellent reputation for effective service delivery, working with people who may have very high levels of need, and using our experience of delivering services to develop and improve our approach. The majority of our services are delivered to local and regional authorities on a contract basis and we understand that our continued effectiveness requires us to sustain and develop our financial viability; and to retain and grow our excellent employees and volunteers.
The group has just over 400 employees and around 150 volunteers, and our turnover is around £28 million per year. The employees at the hostel which is owned by Thames Reach Housing are employed by Thames Reach Charity under a local authority contract. Thames Reach Housing therefore does not have any direct employees and its key function as the owning registered provider is to ensure the delivery of high-quality accommodation that supports the work carried out by Thames Reach Charity.
Thames Reach Housing has an effective and experienced non-executive board. They are supported by group sub-committees shared with Thames Reach Charity with a focus on the specific areas of Governance and People, Finance, Audit and Fundraising, and our Services. The Board meets around four times a year and participates in an annual group awayday in the autumn. There are currently three board members; one Thames Reach Housing Board member is shared with the Thames Reach Charity Board, and acts as the link between the Finance, Audit and Fundraising and Governance and People sub-committees. The Chair and other Board member are independents, not forming part of the Thames Reach Charity Board structure.
We are now looking for a new independent member, with an interest in and commitment to ending street homelessness and the ability and interest in providing strategic oversight for Thames Reach Housing.
This is an ideal opportunity for someone who may be considering becoming a Board member for the first time and we want to prioritise interest in homelessness and understanding of how housing associations operate above existing governance experience. We are able to provide governance support and training to new Board members and you would be joining a board with considerable governance experience aligned with a competent Thames Reach Charity senior team to support you in your role.
Thames Reach is committed to achieving a diversity that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. We particularly welcome applicants who may have experience of homelessness and/or of using services that support people with complex support needs.
The client requests no contact from agencies or media sales.