Visitor operations manager volunteer roles in Birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Children's Book Project is a national charity on a mission to tackle book poverty. We passionately believe that every child should have the opportunity to own a book and have, in the last year, celebrated gifting our 1 millionth book! We are looking for some wonderful volunteers to help us in managing book sorting and packing with a range of amazing corporate volunteers at our three HQs in Birmingham, Leeds and London.
We gift beautiful pre-loved and new books to schools and we gift within prison settings in order to reach children who may not otherwise have access to book ownership.
We are looking for volunteers in Birmingham, Leeds and London able to help us in the running of our book sorting days at each of our three HQs. Ideally you will be able to commit to 2-3 days per half term. (We work term-times only). Our hours are 10am - 2:30pm.
We work with a range of amazing corporate volunteer teams who come to organise, sort and then pack our books in preparation for delivery. These corporate days are always full of energy and fun and we are looking for energetic and passionate people to support these events as Volunteer Coordinators - helping to make sure that there is a warm welcome, a clear plan for the day and that our one-off visitors can contribute productively.
What is required:
- On average, a commitment to 2 days per half term
- Flexibility to travel to your local HQ for sorting and corporate volunteering days
- A can-do attitude and enjoyment of working as part of a team.
In return, you’ll get to be part of an extraordinary family of volunteers as we make a real and lasting difference to young lives – there is almost an immeasurable benefit to empowering a child to read for pleasure and we believe that no child should be denied access to a book through poverty. We would love your support!
Registered Charity
6 - 10
The Children’s Book Project is a national grassroots charity on a mission to end book poverty.
The client requests no contact from agencies or media sales.
Thank you!
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Big House
The Big House Multibank exists to improve lives and build a more sustainable Scotland by reducing waste, maximising resources, and supporting families facing hardship. We do this by redistributing surplus goods from corporate partners to frontline organisations, schools, social workers, health visitors and community groups who support families in crisis.
Based in Fife, with satellite hubs in Dundee, Perth and Edinburgh, and expanding across Scotland, we combine environmental action, social justice and community partnership to tackle poverty, reduce pollution and strengthen local support systems.
Our work supports families to stay together, children to thrive, and communities to flourish while diverting significant volumes of surplus goods from landfill.
Our Ambition
Our 2026 Business Plan sets out an ambitious growth agenda, including:
- Doubling the volume of goods distributed
- Expanding into the Glasgow City Region
- Introducing digital inventory and tracking systems
- Embedding wrap-around care pathways for families
Strengthening our circular economy and environmental impact
Increasing fundraising, communications and corporate partnerships
To deliver this, we are strengthening our Board to ensure excellent governance, strategic leadership, and a clear focus on impact, purpose and people.
Purpose of the Role
To provide strategic leadership and governance, ensuring The Big House fulfils its charitable objectives, operates effectively, and remains sustainable, accountable and impactful.
Key Responsibilities
- Set and uphold the strategic direction of the charity
- Ensure legal, regulatory and financial compliance
- Provide oversight of risk, safeguarding and organisational performance
- Support and challenge the executive team constructively
- Act as an ambassador and advocate for The Big House
Legal Duties
Trustees share collective responsibility for:
- Acting in the best interests of the charity
- Managing resources responsibly
- Ensuring accountability and transparency
- Complying with charity law and governance best practice
Skills & Experience We Are Seeking
We are seeking individuals with senior-level expertise in one or more of the following areas:
- Safeguarding & Social Care - senior experience in social work, education, health, early years or family support services, with strong safeguarding expertise.
- Supply Chain, Logistics & Warehousing - experience in logistics, operations, warehousing, fulfilment, or supply chain transformation.
- Digital Transformation & Data Governance - experience delivering digital systems, data governance, cyber security or operational technology.
- Circular Economy & Environmental Leadership - background in sustainability, reuse, recycling, environmental strategy or circular economy innovation.
- Corporate Retail, FMCG & Surplus Partnerships - senior experience within retail, manufacturing or FMCG, particularly in surplus, ESG or supply chain partnerships.
- Social Enterprise & Scale-Up Leadership - experience growing mission-led organisations, trading models or hybrid charities.
We also welcome candidates with strengths in:
- Finance, audit and risk
- Fundraising and philanthropy
- Communications, brand and public affairs
We are seeking Trustees who demonstrate:
- Strategic thinking and sound judgement
- Strong interpersonal and communication skills
- Integrity, empathy and emotional intelligence
- Commitment to social justice and environmental sustainability
- Willingness to contribute time, expertise and energy
- Ability to challenge constructively and support collaboratively
We particularly welcome applications from individuals who:
- Bring lived experience of poverty or inequality
- Are underrepresented in charity governance
- Are at an earlier stage of their Board career
Timeline:
- We are recruiting Trustees on a rolling basis to allow flexibility and to ensure we appoint the right people at the right time as the organisation continues to grow.
- Applications will be reviewed as they are received, with interviews scheduled throughout the year.
- Appointments will be made on a rolling basis, with new Trustees formally ratified at the next appropriate Board meeting or Annual General Meeting (AGM), in line with our constitution.
- While we anticipate a number of appointments during 2026, we encourage early applications and expressions of interest at any point.
For more information, please download the job description attached in this advert.
A CV (maximum 3 pages) and a short supporting statement (maximum 2 pages) outlining:
• Your motivation to become a Trustee
• How your skills and experience align with our needs
• What you would bring to our Board
Registered Charity
6 - 10
The Big House Multibank reduces waste and supports families in Scotland by redistributing surplus goods to families across the country.
The client requests no contact from agencies or media sales.