99 Volunteer service manager volunteer roles in Birmingham, West Midlands

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As an Administration Volunteer you’ll play an essential role in your local group.

You’ll act as the first point of contact for the group and circulate information to other volunteers and members. You’ll ensure that data and details are kept up to date, to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills.

Why we want you

As one of our wonderful volunteers, you can get involved in:

• providing support and services to the MS community
• increasing awareness of, and delivering resources to people affected by MS
• raising vital funds to help stop MS
• boosting our community voice by advocating for MS research and policy

What you will be doing

• Keeping records and data up to date and taking notes at meetings
• Preparing mailouts and answering enquiries from the group inbox
• Booking venues for meetings and activities
• Keeping other group volunteers informed of current agreements and activities
• Supporting the development of the group’s activity plan
• Supporting the group’s shared responsibility for designing and delivering services and activities.

The skills you need

• Skills and/or experience in what you'll be doing
• Commitment to MS Society policies and procedures
• Confidence in using Microsoft Office, the internet and email will be required for some volunteer roles
• Compassion and sensitivity
• Ability to maintain confidentiality when required
• A willingness to support the work of MS Society and be a positive representative for the MS community.

What's in it for you:

• You’ll be part of our amazing volunteer network
• You’ll develop new skills, which can improve your CV and employability
• You'll be making a real difference to people's lives
• You’ll get a say in influencing our work
• You’ll receive a Volunteer Welcome Pack
• You’ll have an induction to your role
• You’ll get support from your Volunteer Manager
• You’ll gain access to Learning and Development opportunities
• You’ll be reimbursed for any related expenses while carrying out your role

Who are we: 
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to help lead some our teams across the organisation. We are volunteer led and manage 65+ volunteers across the country, most of them remoately. There are 10 different teams ranging from creative to business development. We are looking for up to 10 people to help with the coordination of feedback, delegation of tasks and assisting with running monthly meetings. We have a very diverse team of volunteers from all different culture, religons and disabilities. 

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication skills  

• Coordination skills

• Delegration 

• Knowledge or previous experience of working with disabilities. 

• Knowledge of inclusive design and work practices or open to learning.

• Organised  

• Adaptable  

• Willing to learn and develop  

• Thrill of building an online community. 

• Have a basic DBS check

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

Help build the team that's transforming access to clean water in Uganda

Equal Aqua is an award-winning NGO working to ensure that communities across Uganda have access to safe and sustainable water, sanitation and hygiene (WASH) services. We support schools, refugee communities and marginalised populations facing the greatest WASH inequalities, helping create healthier and more equitable futures. [EAU People...Targonski | Word]

With a diverse team of 30+ volunteers based across more than 10 countries, we are now looking for an experienced People Manager to join our global leadership team and help shape the future of our growing organisation. [EAU People...Targonski | Word]

The Opportunity

This is a fantastic opportunity for an HR, People, Talent or Organisational Development professional who wants to use their expertise to make a meaningful impact internationally.

As our People Manager, you will lead the development and delivery of an inclusive people strategy, helping us attract, engage, develop and retain passionate volunteers who are committed to our mission. [EAU People...Targonski | Word]

What You'll Be Doing

✅ Developing and implementing Equal Aqua's People and HR strategy

✅ Leading volunteer recruitment campaigns and improving talent acquisition processes

✅ Designing and enhancing volunteer onboarding experiences

✅ Driving volunteer engagement, retention and performance initiatives

✅ Supporting learning and development opportunities across the organisation

✅ Reviewing and strengthening organisational values, policies and culture

✅ Building a positive, inclusive and collaborative team environment across our global volunteer network

✅ Contributing to organisational reporting and representing Equal Aqua externally when required [EAU People...Targonski | Word]

Who We're Looking For

You may be a People Manager, HR Manager, Talent Acquisition Manager, HR Business Partner, Organisational Development professional or experienced People Advisor looking to apply your skills to a purpose-driven cause.

You'll bring:

• Experience in HR, People Management, Talent Development or Organisational Development

• Strong leadership and relationship-building skills

• Experience developing people processes and strategies

• A passion for diversity, inclusion and volunteer engagement

• The ability to work independently in a remote environment

• A genuine commitment to social impact and global development

Why Join Equal Aqua?

🌍 Make a tangible difference to communities in Uganda

🤝 Join a passionate international team of volunteers

📈 Develop strategic leadership experience within the NGO sector

🌱 Shape organisational culture and volunteer experience

🏆 Contribute to an award-winning charity committed to equality and sustainable change

💧 Help ensure that every child and community has access to safe water, sanitation and hygiene

Our Values

At Equal Aqua, we believe in collaboration, innovation, inclusion and grassroots-led change. We are committed to creating an environment where every volunteer is valued, empowered and able to make a meaningful contribution. [EAU People...Targonski | Word]

Interested?

We'd love to hear from people who are passionate about people and driven by purpose.

Apply today and help build the team that is helping transform lives through access to safe water and sanitation.

#VolunteerOpportunity #PeopleManager #HRJobs #HumanResources #NGOCareers #InternationalDevelopment #WASH #VolunteerLeadership #TalentManagement #RemoteJobs #SocialImpact #EqualAqua

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

About the Role

We are looking for a dedicated and organised Volunteer Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.

This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.

• Respond to client inquiries professionally and compassionately.

• Conduct initial intake screening and gather essential client information.

• Schedule appointments and manage staff calendars.

• Maintain accurate records of calls, referrals, and appointments.

• Manage email correspondence and administrative communications.

• Prepare, organize, and securely maintain client documentation.

• Maintain digital and physical filing systems in compliance with data protection policies.

• Support day-to-day office operations and ensure smooth administrative workflow.

• Track action items from meetings and follow up with relevant staff.

• Assist in preparing reports, summaries, and operational documentation.

• Coordinate communication between staff, volunteers, and external partners.

• Monitor office supplies and maintain administrative resources.

• Ensure compliance with safeguarding, confidentiality, and organizational policies.

• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What We’re Looking For

• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Confident handling phone and client-facing interactions
• Compassionate, professional, and client-focused approach
• Ability to work independently and take initiative
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Understanding of confidentiality and data protection practices

Experience & Qualifications

• Previous experience in office administration, customer service, or similar roles preferred.
• Experience in nonprofit, community, or healthcare settings is an advantage
• Degree in Business Administration, Management, or related field (preferred but not essential).

Why Volunteer With Us?

• Gain hands-on experience in office management and operations
• Develop leadership, communication, and coordination skills
• Work in a supportive, purpose-driven environment
• Make a meaningful impact in the lives of women and families
• Build valuable experience for your CV

Apply Now

If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own Pinnacle's volunteer function end to end — how people join us, how they're inducted, how they're deployed, and why they stay. Almost everything Pinnacle delivers is delivered by volunteers, so this is not an admin role. When a session runs smoothly with the right people in the room, that's you. When someone gives us six months and leaves feeling it mattered, that's you too.

Key tasks

1. Recruitment and onboarding
   • Own the pipeline: how people find us, apply, and get placed in a role that suits them.
   • Run a consistent induction — what Pinnacle is, what we expect, who they report to, where the boundaries are.
   • Match people to roles honestly. A misplaced volunteer leaves within a month.
2. Deployment and rotas
   • Maintain the volunteer roster across programmes and events — Soul Work, sports, socials, founder and networking events.
   • Work with Programme and Events leads on what they need and by when, and hold them to giving you notice.
   • Make sure every session has named cover, not hopeful cover.
3. Retention, development and recognition
   • Build genuine relationships across the volunteer base and know who's thriving, who's drifting and who's overloaded.
   • Run check-ins, spot people ready for more responsibility, and feed them towards Lead roles.
   • Own how we thank people — recognition, references, socials, progression.
4. Compliance and records
   • Maintain accurate volunteer records: roles, hours, agreements, emergency contacts, GDPR compliance.
   • Own the volunteer agreement, code of conduct and safeguarding process, including DBS where roles require it.
   • Handle first-line concerns; escalate safeguarding and conduct issues to the COO immediately.
5. Performance
   • Track active volunteers, hours contributed, retention at 3 and 6 months, and shift fill rates.
   • Report monthly with insight rather than headcount.

What we're looking for

• Genuinely good with people — able to read who needs encouragement, who needs clarity and who needs to be let go.
• Organised enough to run a rota that people can rely on.
• Comfortable holding a standard and having an awkward conversation without making it personal.
• Discreet, and sound judgement on when something needs escalating.
• Experience in volunteer coordination, HR, youth work, education or events staffing (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first

EQUAL AQUA is an award-winning NGO providing equal access to water, sanitation and hygiene (WASH) in Uganda. Equal Aqua is managed by an international team of 30+ volunteers, based mainly in the UK and Uganda, but spanning over 10 countries.

We are looking to expand and diversify our team of volunteers – seeking candidates with knowledge and skills in various fields, and a deep passion for our cause.

Fundraising Manager (volunteer) - Role and Responsibilities

• Oversee implementation of Equal Aqua's fundraising strategy in line with business objectives, and the vision and values of EAU;
• Lead an international team of volunteers to execute the fundraising strategy, delegating and managing responsibilities as appropriate;
• Lead EAU Fundraising team to raise income through multiple channels: grant and charitable foundation applications, corporate sponsorship, individual and community giving, and creative fundraising events;
• Manage a portfolio of existing supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors;
• Improve supporter retention and maximise donors’ lifetime value to EAU;
• Monitor developments in the funding world/landscape and identify opportunities to bid for funding.
• Be a key player in preparing the annual budget, tracking income and expenditure, and achieving the annual targets agreed for individual giving, mid-level giving, and wider voluntary funding.
• Report to the Equal Aqua Executive Committee and Board of Trustees.

Business Functions

• Work independently and proactively, working flexibly during peaks and troughs of EAU’s activities, while prioritising work to meet deadlines;
• Support reporting to Equal Aqua’s Executive Committee, relevant subcommittees, and Board of Trustees;
• Attend EAU team meetings, committee meetings, and (where appropriate) Board of Trustees;
• Contribute to EAU’s external reporting, providing materials for project reports to grant-givers and

Our Vision: To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability

Our Mission: We will achieve this by working with partners and local communities to develop the required WASH skills, knowledge and practical interventions

Objectives:

• To improve access to safe and sustainable WASH for those facing the greatest inequalities in Uganda
• To strengthen the participation of local communities in WASH, in particular women and girls, and displaced peoples
• To take action to protect the natural environment, reduce pollution and tackle climate change

KEY ACHIEVEMENTS:

·32,866 people with improved access to safe water

·11,044 people with improved sanitation

·11,755 people with improved WASH knowledge and skills

·3,877 people with improved menstrual hygiene knowledge

·British High Commission award winner

VALUES:

At Equal Aqua we champion bottom-up grassroots development. To make this possible, we have created a proactive and friendly environment, which strives to create practical and lasting solutions to WASH-related issues. Each member of Equal Aqua is passionate about WASH inequalities, and our values are a central basis for inspiration and the culture of the organisation.

Why volunteer for EAU?

By volunteering for EAU you will directly contribute to making tangible and positive changes to people’s lives in Uganda. Your efforts will help us to grow and empower our team of international volunteers, enabling us to reach more communities and transform more lives. You will also get to meet & collaborate with a great team of volunteers from all over the world.  If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for.

*Please note that all members of Equal Aqua work remotely and on a voluntary basis. We ask that volunteers contribute on average 1 day per week and commit to the role for 12 months as a minimum.

Interviews will take place via MS Teams where you will meet an informal panel of volunteers.

Data Protection and Privacy:

As a non-profit organization, we are committed to safeguarding the privacy and security of all applicants' personal information. We process your personal data in line with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Any information you share with us during the recruitment process will be used solely for assessing your suitability for the position and will be handled confidentially. Your data will be stored securely, accessed only by authorized staff, and retained only for as long as necessary for recruitment purposes.

You have the right to access, correct, or request the deletion of your personal data at any time. By applying, you consent to the processing of your information in accordance with these principles.

DEI statement:

EAU is committed to offering equal opportunities and treatment to all its volunteers. We see diversity as a strength and anyone seeking volunteering at Equal Aqua is considered based on merit, qualifications, competence, and talent. We don’t regard colour, religion, ethnicity, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.  

We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements.

‘Equal Aqua’ is a registered Charitable Incorporated Organisation (CIO) in the UK; it operates equally and in unison with ‘Equal Aqua Uganda’, a registered Community Based Organisation (CBO) in Uganda (‘EAU’ refers to both).

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

If you have any questions about the role, please get in touch.

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Action for Refugees in Lewisham is looking for a trustee to act as secretary, supporting the board's governance role helping AFRIL deliver for refugees and vulnerable migrants in south-east London. Time commitment is flexible, and not onerous, and formal company secretary functions are supported by a member of staff.

AFRIL was founded in 2006 to support asylum seekers, vulnerable migrants and refugees in south-east London to lift themselves out of poverty and rebuild their lives in the heart of our community. Our support is holistic: both crisis support to meet immediate need, and longer-term, flexible programmes that tackle the underlying problems that lead to crisis, supporting people to integrate, contribute and thrive. We work in the community across south-east London, including in local asylum hotels.

We are a small charity, with mostly part-time staff, but we make a significant difference. Our client group is predominantly people in, or with experience of, the asylum system. We also support newly granted refugees, and migrants with no recourse to public funds who have complex and unmet protection needs.

AFRIL's board of trustees is collectively responsible for supporting and challenging the charity to oversee its good governance and proper financial control in line with its charitable aims and strategic plan, charity law, and all other relevant legislation. The time required of trustees is not onerous, and is flexible - although it is, of course, possible to take on more responsibility and expand your time commitment.

As a board member, you will be expected to be available for board meetings approximately every two months, which are generally an hour and a half long and take place in a weekday evening. These mostly take place online, with occasional hybrid meetings or meetings in-person.

As secretary to the board, you will be responsible for the timetabling of meetings, the agenda, and for taking and sharing a minute of board meetings – just main points and actions – to support the board in carrying out our remit. You may also assist with other areas of support to the governance for the charity, such as ensuring that we maintain regular review of the organisation’s policies, and providing some assistance from time to time to the member of staff leading on liaison with the Charity Commission and Companies House.

You will also need to be able to commit some ad hoc time to consider papers ahead of meetings, and occasionally to take part in email discussion on issues as they arise. You would also be expected to attend the charity’s AGM, which tends to take place on a Saturday afternoon in January/February.

We value diversity in our trustee team, as we do in the staff team. We particularly welcome applications from anyone who can bring lived experience of the immigration and asylum system, and are always keen to see applications from people with experience with fundraising, or with HR. We welcome applications from everyone, regardless of age, disability, sex, gender identity, sexual orientation, race, religion or belief.

To apply, please submit a short (no more than one side of A4) letter explaining why you would like to join AFRIL’s board, and what skills and experience you would bring to the role, along with your CV.

Volunteers are needed to assist in the sorting and pricing of goods donated to our charity shop. As well as keeping the shop tidy, rotating stock on a regular basis and serving our clients who use the shop.

There are a variety of activities available, and where we can, we will try to tailor the opportunity around you. We are open Monday to Saturday (9am - 5pm) with various times available to volunteer.

About the Role

Helping people in crisis begins at your local charity shop!

Here at the Women & Families Resource Centre, our team is bright and bubbly, and we love meeting people from all walks of life.

We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little shop makes to helping those in crisis.

You will work closely with the Shop Manager, shop staff and volunteers, acting as the first point of contact for the shop in relation to matters of stock generation, stock transfer, collection and disposal.

OPERATIONAL TASKS

Typical tasks may include:

Receiving donations, registering and storing them safely.

Lifting, moving and sorting items according to guidelines.

Identifying items suitable for sale and recycling.

Checking item quality.

Active promotion of the charity and what we do.

Preparing items for distribution to our service users.

Recruitment Manager – Volunteer Role

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers ensure the charity runs smoothly across the UK, helping us “bring smiles to the faces of so many children.”

About The Role

The Recruitment Manager leads and oversees volunteer recruitment across all Make A Smile chapters. You will support Chapter Recruitment Officers, run central recruitment activities, and ensure volunteers can progress smoothly from first hearing about the charity to becoming fully qualified and ready to attend events.

Key Responsibilities

You will play a strategic and hands‑on role in growing the charity’s volunteer base. Responsibilities include:

● Overseeing the full volunteer journey - from first contact to becoming “Qualified” and event‑ready.

● Providing guidance, training, and ongoing support to Chapter Recruitment Officers.

● Ensuring Recruitment Officers run effective Introduction Training sessions, recruitment fairs, and outreach activities.

● Identifying barriers that prevent volunteers from getting involved and working to reduce them.

● Ensuring each chapter completes its Widening Access plan and implements inclusive recruitment practices.

● Working closely with the Safeguarding Officer to support DBS checks and ensure Recruitment Officers can run DBS clinics correctly.

● Maintaining and improving the Introduction Training slides and ensuring content remains high‑quality and up to date.

● Running a monthly online central Introduction Training session and advertising it across chapters and social media.

● Proactively seeking new recruitment opportunities, including volunteering platforms, fairs, and partnerships.

● Supporting and overseeing the Widening Participation (WP) Officer, who recruits 16–18‑year‑old volunteers.

● Collaborating with the PR Officer and Conference Officer to raise awareness and attend recruitment events.

● Reporting recruitment challenges, barriers, and chapter needs at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone energetic, organised, and passionate about helping people get involved. You’ll thrive if you bring:

● Strong communication and people‑engagement skills.

● Confidence in motivating and supporting volunteers.

● A proactive, solution‑focused mindset.

● Creativity in finding new recruitment opportunities.

● The ability to manage multiple chapters and keep track of progress.

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”).

Experience in recruitment is helpful but not essential - enthusiasm and commitment matter most.

Time Commitment

Recruitment Managers are expected to contribute around 4 hours per week, including supporting chapters, running central training, and attending monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair, Safeguarding Officer, and fellow Trustees.

● Access to recruitment guides, training materials, and templates.

● Opportunities for personal development through CPD and charity‑funded training.

What You’ll Gain

● Experience leading recruitment across a national charity.

● Skills in volunteer engagement, training delivery, and inclusive recruitment.

● Leadership experience supporting multiple chapter teams.

● The chance to shape the volunteer experience and strengthen the charity’s impact.

● The joy of helping new volunteers join a community that brings magic to children.

Safeguarding and Eligibility

Recruitment Managers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send a CV along with a short message outlining your experience, interest in recruitment, and why you’d like to support Make A Smile.

We welcome applicants from all backgrounds who share our passion for helping children smile.

Volunteer Charities & Crowdfunder Support Manager (Remote UK)

Organisation: Influential Stars
Location: Remote (UK based). London or Hertfordshire preferred 
Commitment: Flexible hours depending on organisational needs (min of 10 hours per week)
Contract Type: Volunteer

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a compassionate, confident, and highly professional Volunteer Charities and Crowdfunder Support Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

• Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

• Guide partners through the onboarding process from first contact to launch

• Build and maintain strong, trusting relationships with both organisations and individuals

• Act as a key point of contact for enquiries, support, and reassurance

• Maintain regular communication to sustain engagement and rapport

• Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism

• Coordinate with internal team members to ensure partners receive timely assistance

• Provide clear information about how the platform works and what to expect

• Maintain accurate records of communications and partnership activity using our CRM management system

• Ensure all interactions reflect empathy, professionalism, and respect

Skills and Experience Required

Essential:

• Strong relationship management or engagement experience

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• High level of empathy and emotional intelligence

• Ability to communicate sensitively with people experiencing challenging circumstances

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple relationships

• Professional, reliable, and approachable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience working with charities, community groups, or support services

• Experience in partnerships, outreach, or fundraising roles

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Occasional support calls or meetings with partners

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a vital role in supporting charities, families, and individuals during significant moments in their lives

• Help build partnerships that enable meaningful fundraising and impact

• Gain valuable experience in relationship management and community engagement

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build meaningful professional relationships across the charity and community sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling. 

Volunteer Opportunity – Join the KA Radio Team!

Are you passionate about music, radio, and entertainment? KA Radio is looking for enthusiastic volunteers to help us grow our online radio station.

As a volunteer, you’ll have the opportunity to gain real-world experience in online broadcasting, work with a friendly remote team, and develop valuable skills in communication, media, and teamwork.

We’re looking for people who are:

• Passionate about music and radio.

• Reliable, friendly, and willing to learn.

• Able to work well as part of a remote team.

Roles:

• Radio Presenter/DJ

• News Reader

• Social Media Assistant

• Content Creator

• Events & Promotions Support

• Marketing Assistant

• Website Support

• Technical Support

• Station Administrator

• General Station Support

• …and much more!

What you’ll gain:

• Hands-on experience in online radio broadcasting.

• Training and support from the KA Radio team.

• A chance to build your confidence and communication skills.

• Experience that can strengthen your CV or college applications.

• The opportunity to be part of a growing online radio station.

Please note that this is a volunteer position and is unpaid. We’re looking for people who enjoy radio and want to be part of an exciting community while gaining valuable experience.

Apply today and become part of the KA Radio family—we’d love to hear from you!