Volunteer volunteer volunteer roles

Support your local Oxfam shop by helping to sort, research, price and prepare donated items - for our online shop, all while gaining hands-on retail experience in a safe, supportive environment.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: Gain valuable retail experience you can add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

FareShare Merseyside redistributes quality surplus food to over 232 community-based organisations who are working with vulnerable people across the region and parts of North Wales. We are keen to expand our reach, actively looking to recruit charity members who want to help us in our Warehouse, Vans, and Kitchen.

Volunteering with FareShare Merseyside

Our volunteers are at the heart of our service, with an amazing team of almost 100 volunteers, who ensure quality surplus food reaches those most in need in all communities in our region.  As a thank you for their support, we hold regular wellbeing social events and offer pathways onto our employability program.

What is a Warehouse Assistant?

As a WA, you would sort the food that we receive from our food partners and pick daily orders for charities. It’s a great way to keep fit and all you need is a sturdy pair of hands! 

What will I be doing?

• Working as part of a team to manually sort and store large deliveries of surplus food 
• Helping to assemble the daily deliveries of food for local charities and community groups 
• Making sure the food is within use by dates and handled safely 
• You may also be asked to contact our charity members to talk through the food we have available to create their weekly food order

What we need you to be:

• Able to perform physical tasks including lifting and loading 
• Basic literacy and numeracy skills to record quantities and types of food 
• Work well as part of a team 
• Happy to complete tasks independently according to instruction 
• Adaptable – managing surplus can be unpredictable so day to day tasks can vary
•  Positive, friendly, and enthusiastic about tackling food waste and food poverty 

What will I get out of it?

•  A fun and friendly environment 
• Be part of a team of like-minded people
• Gain warehouse management skills such as a Level 2 Food Safety and Hygiene certificate and forklift training / such as food safety, and manual handling. 
• Working reference available after 3 months in the role 
• The opportunity to support a great cause and give back to your community 
• Be at the forefront of stopping good food from going to waste 
• Reasonable travel expenses and a free lunch 

Role: ESOL Mentor

Time Commitment: 1 hour a week

Are you passionate about making a real difference in the lives of young people seeking safety and a fresh start?

At Baca, we support our young people to achieve an increase in personal safety, social engagement and engagement with education. We also support them to improve their physical and emotional wellbeing.

The Volunteer Team roles are designed to help provide extra support regarding the development of our young people, who are 16-18-year-old unaccompanied asylum seekers and refugees. The ESOL (English for Speakers of Other Languages) mentoring team is an essential part of the young people’s learning and development with their education. We have seen a significant difference in some young people’s confidence with their learning through this project and it has therefore become one of our core activities.

Each ESOL mentor is matched with either one or two young people, and they will support their young people with their ESOL learning from arrival at Baca, through to when those young people start college externally. The length of time is dependent on the young person and their level of education and confidence when they join us. The ESOL mentor role supports the following three main outcomes:

• Improved ability to use English Language
• Improved self confidence
• Increased positive interactions within the local community

Our mentors must have a passion for serving young un-accompanied asylumseeking children and be fully sympathetic to the purpose of Baca and the needs and circumstances of the young people we support. 

Bring a Personal Touch to Supporting Our Legacy Community

Help us bulid personal connections with our leagagcy supporters, making them feel supported and valued.

The legacy marketing team steward supporters who have, or may, pledge a donation to the Fund in their will. Gifts in Wills are an essential source of income for the Fund and are due to bring in around £10 million in 2025 with a similar amount forecast for 2026 and are the largest income stream. These donations are vital to the Fund’s ability to provide support to the RAF Family at the scale we are able to – supporting 64,876 members of the RAF Family in 2024, offering timely, compassionate and tailored help. With In-Memory, these are supporters who have either donated in-memory of a loved one who has passed or are funds collected from a funeral collection.

Volunteers in this role will help the Fund to add a more personal touch to how we communicate with and steward our legacy supporters. This role will enhance the Fund’s relationships with these individuals and provide a more tailored approach to thanking them for the generous gifts that allow us to provide our services. 

Volunteers are asked to support the legacy and in-memory marketing team in a variety of ways that enhance the experience of our legacy and in-memory. Volunteers can choose to help in any or all of the below ways – for all of which you will be provided with a script by the team:

• Hand writing letters of thanks to supporters offering thanks for their support depending on their relationship with the Fund (e.g. considering leaving a gift, already pledged to leve a gift, received an in-memory donation etc).

• Phoning attendees of legacy events ahead of the event to check their attendance, any requirements and answer any questions.

• Assembling gift packs to be given out at legacy events.

• Assit with our online Much Loved pages by adding a thank you message and providing personal touches to dedication page such as lighting candles when they set the page up and again around significant anniversaries (training will be provided for this element inhouse).

Skills and attributes needed for this role include: 

• Empathetic

• Clear, neat, legible handwriting 

• Good listener 

• Confident telephone manner 

• Able to handle sensitive or emotional conversations centred around death (if choosing to help with the telephone part of the role).

• Able to use Microsoft Excel for record keeping (guidance provided). 

Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area. 

Location: Work from home but ideally based in or around Berkshire.

Commitment: Approximately 2-4 hours a week alongside any training and volunteer team catch ups / planning meetings 

Overview: 

Support U is launching Rainbow Line in January 2026 — a dedicated listening line for the LGBTQIA+ community — and we are seeking compassionate, committed volunteers to join us as Call Handlers. Rainbow Line has been created to offer LGBTQIA+ people a safe, confidential and non-judgemental space to talk, be heard, and feel supported.

The service is designed for individuals who may be feeling isolated, overwhelmed, or in need of someone to listen. While Rainbow Line is not a professional counselling, psychotherapy or crisis service, volunteers play a vital role in offering empathetic listening and, where appropriate, signposting callers to specialist services and organisations for further support. By volunteering with Rainbow Line, you’ll be helping to reduce isolation and create a more connected, supportive community.

What You’ll Be Doing 

• This is a home based volunteering role, but you’ll ideally need to be based in or around Berkshire.

• The telephone support service will run twice a week within a 2-hour time slot. You’ll ideally commit to 2–4 hours per week. 

• Service users will pre-book telephone appointments via our website. 

• You’ll answer pre-booked calls, providing a safe, non-judgemental space for users to talk openly and be heard, with signposting to other relevant services. 

• After each call, you’ll complete a short record noting topics that came up, and any safeguarding concerns. 

• Support U’s designated safeguarding leads will be available during service hours for any immediate advice or escalation. 

Who This Role Would Suit 

• Someone looking for a long term volunteering opportunity. 

• Qualified counsellors, psychotherapists, or other talking therapy practitioners who wish to give back to the community. 

• Students or trainees in counselling, psychotherapy, psychology, social work, or mental health nursing seeking practical experience. 

• Individuals with experience in other listening based support roles. 

• People with strong empathy, good listening skills, and an interest in supporting the wellbeing of the LGBTQ+ community. 

What’s In It for You 

• Make a direct and positive impact on the lives of LGBTQ+ individuals. 

• Help create a safe, judgement free space for those who may never have experienced one before. 

• Offer meaningful support, even a short 45 minute conversation can impact someone’s day or outlook. 

• Contribute to a wider effort to foster safety, inclusion, and understanding within the community. 

• Gain valuable experience in active listening, support work and working with diverse communities. 

• Be part of a welcoming, passionate and supportive team. 

Requirements 

• Based in or around Berkshire (desirable, but not essential)

• Able to realistically commit to a minimum of 2-4 hours per week for the long term. 

• Basic administrative skills and strong communication and organisation skills. 

• Some experience in a similar line of work (e.g. counselling, mentoring, support work) or willingness to learn and undertake training. 

• Willing to undergo an enhanced DBS check. 

• Evidence of completed safeguarding training or willingness to complete safeguarding training organised by Support U. 

• Comfortable using basic technology to answer calls/log call notes. 

• Commitment to maintaining confidentiality and safeguarding best practice. 

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Life in a rescue environment is never ideal for any cat compared to a loving home. Our cat adoption team leaders support cat homing and as part of this they may lead a team of volunteer home visitors who collectively play an important part in matching our feline friends with their new families. Our cat adoption team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Acting as the main point of contact within the team for cat adoption enquiries via email/telephone and social media
• Supporting the adoption process through either homefinder questionnaires or a small team of home visitors
• Liaising closely with other volunteers to ensure information on cats being helped is correct and up to date
• Following up on any post-adoption queries
• Play an active part in the volunteer committee, being part of the team leading on cat adoption information and updates
• Collaborating with the cat welfare team leader to ensure the highest standards of cat care are applied in line with Cats Protection policy and procedures

Time expectation

The cat adoption team leader role is vital within our busy volunteer teams. Our current volunteers spend around 10 to 12 hours per week in this flexible role, which can be shared by more than one volunteer if required.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Are you someone who loves getting creative, catching a show, or simply enjoying a good chat over coffee and cake? Maybe you enjoy painting, crafting, or exploring local galleries, or perhaps you love trying new cafés, going for walks, or just sharing stories and laughs. As a volunteer visitor, you can turn your passions into friendship, spending quality time with someone who’ll appreciate your company, your hobbies, and your enthusiasm.

Watch a video about this volunteer role here

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

• Sitting and having a chat
• Checking in on their well- being
• Going out to a local café/pub for a meal/drink
• Take part on community activities like visiting a place of interest, go shopping etc.
• Enjoying a walk
• A craft activity at home

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us

Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.

As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
• Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
• Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
• Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
• Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
• Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
• Ability to balance approachability with authority, maintaining trust while enforcing community standards
• Confidence working collaboratively with leadership, technical teams, and safeguarding leads
• Commitment to inclusion, fairness, transparency, and community wellbeing

Desirable / Can Be Developed

• Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
• Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
• Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes

Qualifications

• Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued

Main Responsibilities/ Key Duties

• Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
• Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
• Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
• Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
• Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
• Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
• Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
• Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community. 

What This Role Offers You:

• Leadership experience in building and sustaining safe, inclusive, and impactful communities.
• Personal growth through hands-on engagement with vulnerable and marginalised populations.
• Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
• The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.

What This Role Is Not For:

• Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
• Those unwilling to enforce and uphold safeguarding policies and community guidelines.
• People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.

If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.

A Final Word

Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.

Responsibilities:

Research and identify relevant local and international grant opportunities.

Prepare well-structured and compelling grant proposals aligned with GHRI’s mission and programs.

Collaborate with internal teams to gather required data, budgets, and impact reports.

Ensure timely submission of grant applications and compliance with donor guidelines.

Requirements:

Strong written communication and research skills.

Basic knowledge of grant writing or a strong willingness to learn.

Attention to detail and ability to meet deadlines.

Interest in public health, humanitarian work, or nonprofit development.

Airplay is part of the RAF Benevolent fund and run by One YMCA. We provide youth clubs for children aged eight to eighteen which includes Ben Clubs for children aged 5 to 7 too. We provide a range of social activities in state-of-the-art facilities with sessions run by our friendly youth workers.

Location

Multiple locations available across:

· Oxfordshire (RAF Benson/RAF Brize Norton)

· Bedfordshire (RAF Henlow)

· Buckinghamshire (RAF Halton/High Wycombe)

· Wales (RAF Valley)

· Wiltshire (MOD Boscombe Down)

· Hampshire (RAF Odiham)

· Cornwall (RAF St Mawgan)

· West Midlands (RAF Cosford)

· Shropshire (RAF Shawbury)

·       Hampshire (RAF Odiham)​

MAIN TASKS/RESPONSIBILITIES:

· To support the provision of the Airplay and Ben Club activities and workshops

· Developing relationships with young people in a safe environment

· Supervising children and young people in activities, workshops and discussion sessions

· Engaging in learning and play with younger children

· Working with children and young people to track their progress

· Data entry/light admin work may be required

YOU WILL NEED:

· Good communication skills

· Knowledge/Experience of working with children/young people/families

· Ability to engage with young people

· Team player with a flexible approach

· Non-judgmental and understanding in the differing needs of families

· Any practical skills to assist with activities

· Basic understanding of confidentiality and safeguarding

· Respect the Christian Ethos of One YMCA and uphold its values 

YOU WILL RECEIVE: 

· A full induction to Airplay will be provided

· Requirement to complete online e-learning including Safeguarding and Health & Safety

· A menu of optional training will be provided

· Ongoing support and regular 1 to 1s

· Opportunities to attend volunteer meetings and events

· You will be required to undergo an enhanced DBS check

· Additional checks may be required for individual RAF Stations

· Two references will be required

Isle of Wight Humanists bring non-religious people together to be happier and more fulfilled and to be a force for good in our community.

We are a Local Group of Humanists UK. All Humanists UK members and supporters in the local area are automatically part of the group.

Isle of Wight Humanists aim to provide a range of activities for non-religious people living on the Isle of Wight to meet, socialise, campaign, raise awareness of humanism, participate in local civic life and support each other. The Local Group represents Humanists UK and the local humanist community at public events and in public forums. Isle of Wight Humanists is led by a team of volunteers that organises events and activities throughout the year.

We are seeking a dedicated and driven Events Lead to join our Committee, to assist in delivering the activities of Isle of Wight Humanists.

Take a look at the full role description and person specification to help you decide whether the role is right for you, including what you would get out of the role and what we expect you would bring to the role.

Whatever your background, or prior experiences, if you’re passionate about creating an inclusive, effective humanist community on the Isle of Wight, we’d love to hear from you.

About The Creighton Centre

For over 100 years, The Creighton Centre has been at the heart of its community, providing connection, care and opportunities for generations of local people. With a rich heritage and an ambitious future, we are now seeking someone to become our next Chair of Trustees.

This is a unique and rewarding opportunity to provide leadership to a well established, values driven charity at a pivotal moment in its history.

About the role

As Chair, you will lead our Board of Trustees and work in close partnership with our new CEO to ensure strong governance, clear strategic direction and long-term sustainability.

Over the coming year, the Board will be setting the charity’s strategic priorities and overseeing an exciting programme to renovate and future proof our historic building, unlocking new opportunities for community use and income generation. The Chair will play a central role in guiding this work at Board level.

Who we’re looking for

We are seeking a Chair who brings strong interpersonal skills, good judgement and a collaborative leadership style. You will be someone who values good governance, inclusive decision-making and clear strategic thinking.

You will bring:

• Significant board experience and a strong understanding of governance
• The ability to lead a Board effectively, encouraging constructive challenge and collective ownership
• A commitment to equity, diversity and inclusion
• An appreciation of the privilege and responsibility of stewarding a long-established community charity with premises

Most importantly, you will be motivated by the opportunity to help shape the next chapter of an organisation with deep community roots and real impact.

What's in it for you?

• A chance to chair a respected charity with over a century of community impact
• An opportunity to help guide a significant period of strategic development and renewal
• The privilege of stewarding an organisation with a strong sense of purpose, place and heritage
• A supportive, engaged Board and an experienced Chief Executive team

If you are looking for a meaningful Chair role where your leadership can make a lasting difference, we would love to hear from you.

Welcoming people out of the cold for a hot drink, or out of the heat for an ice cream, you know exactly what our visitors need as part of their visit to us.

By getting involved, you could… 

• Join an enthusiastic team and make new friends 

• Support visitors to gain the best from their day 

• Learn about our access support equipment and how to welcome support animals in to the café 

• Get the low down on the latest Ickworth bake to share with others 

• Develop your hospitality skills and put them into practice 

• Use your smile and customer service skills, so people feel at home 

• Help us raise money so we continue our work looking after special places 

What’s involved?  

• Meet and greet visitors when they enter the café with a warm smile. 

• Help with queue management and direct visitors. 

• When visitors leave say goodbye and thank them for their visit. 

• Undertake tasks ranging from clearing and preparing tables for the next visitor, to supporting families with pushchairs and wheel chair users navigate the pathways between tables. 

• Use your smile and customer service skills to engage with visitors, share knowledge of the estate and generally enhance their visit

• Have a strong working knowledge of our menu and sharing this with visitors.

• Playing your part to continue our work looking after special places 

• Learning and developing a range of skills such as exceptional service, access support knowledge and sharing what’s on at Ickworth.

This role will suit you if you are:

• Are cheerful and like being around people – you’ll meet a lot at lunchtime! 

• Are looking for a varied role – you’ll be looking after a whole range of visitors 

• Are keen to be part of a team 

• Are good at keeping places looking tidy and welcoming  
  Have a keen eye to detail to notice when a visitor needs help 

• Love chatting about food, new recipes and where our ingredients come from